Vagaro

Vagaro

Salon, spa, & fitness scheduling and business software

4.7/5 (2089 avaliações)

Resumo do Vagaro

O que é o Vagaro?

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers. With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked. Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service. Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.

Resumo do Vagaro

Preços

A partir de
US$ 25,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month


Recursos do Vagaro

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Reino Unido, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Vagaro:
Captura de tela do Vagaro: Captura de tela do Vagaro: Captura de tela do Vagaro: Captura de tela do Vagaro: Captura de tela do Vagaro: Captura de tela do Vagaro: Captura de tela do Vagaro:

Vagaro - Avaliações

Vagaro - Avaliações

Classificação geral
4.7
/
5 2089 avaliações
Excelente
1677

Muito bom
322

Regular
55

Ruim
11

Péssimo
24

Relação qualidade/preço
4.7
Recursos
4.6
Praticidade
4.7
Suporte ao cliente
4.7
96% dos usuários recomendam este app
Kathi C.

Salon Calendar booking and scheduler

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..


Traduzir com Google
Felicia F.

My clients and myself love Vagaro!

Vagaro has been great. Even when My website domain host offered a booking site through them, they admitted theirs can't compare to everything Vagaro can do.


Traduzir com Google
Scott S.

Total salon management suite at a very reasonable price.

Since I am independent contractor and responsible for booking my own appointments, this really frees up a lot of time that I would have to spend on the phone booking and confirming appointments. Also helps me keep track of so many aspects of my business so I know at a glance what needs to be addressed, how and when. I have considered using other options and even signed up for a couple of trials but in the end I have stayed with Vagaro because nothing else has impressed me enough to switch.


Traduzir com Google
Michele A.

Major issues in 2016

Every since your last update in June of 2016 your program has not worked properly! Very very disappointed. For the price you charge.. it's defiantly not worth it. =(


Traduzir com Google
Paul O.

Great scheduling software that is constantly getting better.

I have really enjoyed using Vagaro, it seems like whenever I am thinking of something I would love to have the ability to do Vagaro has either just rolled it out or rolls it out a couple of weeks later. Their dedication to constant improvement has made using Vagaro really great. I also love how easy it is to use day to day. My receptionists and I have used other software for scheduling and it was usually a mess, having everything clean, simple, and easy to use has made my day to day work life much easier.


Traduzir com Google
Kathi C.
Setor: Internet
Porte da empresa: 51-200 funcionários
Traduzir com Google

Salon Calendar booking and scheduler

Usado Diariamente durante Mais de dois anos
Avaliado em 26/04/2019
Fonte da avaliação: GetApp

Best Software for Salons out there yet.. Either for full Salons or individuals. I've gotten almost all the girls to use it at my Salon. especially the young ones that are first starting out or new just to making their​ own schedule. I've​ been in this business forever, 42 years. I love anything techy. So I really love​ that it works on my phone that I can schedule anytime, anywhere, And My computer from home and my iPad​ as well.
All in all I just can't​ say enough..

Vantagens

The ease of use. Checking out a client and knowing that they have a receipt of the breakdown of services and next appointments emailed to them..Yes!!! Also never having to call to confirm! that is a sure fire way of determining your income​ in advance. Also when I know I'm going to be off for any​ time​ different than my regular time, I can send out a mass email and everyone can get on the schedule either before or after I'm​ back. They LOVE this!..

Desvantagens

I really have no complaints. been with them since the very beginning and they have only listened and worked with me on my wishes and ideas. They are constantly​ solving​ my questions and wishes.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Felicia F.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: Profissional autônomo
Traduzir com Google

My clients and myself love Vagaro!

Usado Diariamente durante Mais de dois anos
Avaliado em 13/01/2020
Fonte da avaliação: SoftwareAdvice

Vagaro has been great. Even when My website domain host offered a booking site through them, they admitted theirs can't compare to everything Vagaro can do.

Vantagens

I love that I don't have to be a slave to my phone. I don't have to go back and forth with clients, "how bout this time? or this time? or this time?" they can just get online and see all my openings!
I don't (often) have to leave my clients in the middle of appointments to book another one. When i'm off/busy i set my work phone to driving mode, directing my clients to book online.
The reminder texts are a God Sent according to my clients and compliments very well the ability to set my clients up on a rotating schedule which is also very convenient!
Oh, and the dashboard is a great tool to track busy times, slow times and number of clients, repeat clients and if they're booking online or not

Desvantagens

I don't know if this is already a feature or something I need to do on my end through my phone but it'd be very useful if i got some sort of sound notification, a ding of some sort, when someone booked online so i would be aware of it when i'm super busy and think I know my schedule and end up telling a walk-in to come back when I think I have a gap in my day but it's been filled online.
I do wish there was a way I could make certain appointments only available during certain times for services that I share a room with another stylist.
And not that it happens often (maybe 3 times in 3 years) but when the site is down.... i feel totally lost, like a have no control over my life, I don't know when my next appointment is, who they are or what they're having done! it's awful. but it never lasts more than an hour or two I don't think.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Scott S.
Setor: Serviços ao consumidor
Porte da empresa: Profissional autônomo
Traduzir com Google

Total salon management suite at a very reasonable price.

Usado Diariamente durante Mais de dois anos
Avaliado em 11/12/2019
Fonte da avaliação: SoftwareAdvice

Since I am independent contractor and responsible for booking my own appointments, this really frees up a lot of time that I would have to spend on the phone booking and confirming appointments. Also helps me keep track of so many aspects of my business so I know at a glance what needs to be addressed, how and when. I have considered using other options and even signed up for a couple of trials but in the end I have stayed with Vagaro because nothing else has impressed me enough to switch.

Vantagens

Many available features and you only pay for what you need to use. Very intuitive interface and comprehensive online tutorials to help if you need help.
I work in a salon with others who don't use salon management software and still do everything "old school". I am amazed at how much more time they spend on the things that Vagaro simply takes care of for me such as allowing my clients to book their own appointments online 24/7 and sending reminders and confirming appointments. I keeps track of my retail inventory and lets me know when I need to reorder and the customization of reports really help me see what areas of my business need attention.

Desvantagens

When I recently changed salons and starting booth renting for the first time, I was advised by Vagaro that my client information would be transferred to my new Vagaro account with the previous salon owners permission. However, once I set up the new account the only thing that was transferred was client names, addresses, email addresses, phone numbers and appointment notes. NO CLIENT HISTORY AT ALL! I had over 1000 client names and I had no idea when they were in last, how often they came in, what services they booked. Customer service was not much help as this point since client history simply isn't something that they transfer as part of client data so not much they could do. I hope they add this feature in the future since it's really the only negative (although a pretty big one for me). I was able to send an email blast to the clients who had provided an email address but that still left a LOT of people who still needed to be identified as current clients and notified of my move. The process was far more labor intensive than it ever should have been and the length of time it took definitely cost me time and money.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Michele A.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzir com Google

Major issues in 2016

Usado Diariamente durante Mais de um ano
Avaliado em 14/07/2016
Fonte da avaliação: Capterra

Every since your last update in June of 2016 your program has not worked properly! Very very disappointed. For the price you charge.. it's defiantly not worth it. =(

Vantagens

Easy to use

Looks great

Desvantagens

Confirmations text do not work half the time.

Services seem to go missing.

The program doesn't always send of the confirmation texts.

Clients click the confirmation link on their end... but does not show up on the computer.

Sometimes when booking a client.. the program will book the client every single day throughout the whole schedule to the end of time... the only way to fix it.. is to reboot the program.

Occasionally the program will send out text after text to the same clients notifying them that they have an appointment. One of my clients received 14 text right after another. Talk about being a pain in the butt.

The Do Not Notify client tab does not work. When changing a clients appointment around... there is a choice to notify the client or do not notify client. This function dos not work. It always notifies the client either way.

When choosing to No Show a client.. it shows up the almost the same color as the booking color, very difficult to see the difference. It should be a totally different color not associated with the booking color. The Red and Orange is almost the same shade. Maybe No shows should have a black strip.. just a suggestion.

Beware that Vagaro fees are in USD funds.. NOT CANADIAN.

FYI... Since the last June update, I have had to contact customer support DAILY! sometimes twice a day! UGH''''

Vagaro seems to go offline a few times a month, such an inconvenience.

Their updates are done in the middle of a work day. =(

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 1.0/10

Paul O.
Setor: Medicina alternativa
Porte da empresa: 2-10 funcionários
Traduzir com Google

Great scheduling software that is constantly getting better.

Usado Diariamente durante Mais de um ano
Avaliado em 10/12/2019
Fonte da avaliação: SoftwareAdvice

I have really enjoyed using Vagaro, it seems like whenever I am thinking of something I would love to have the ability to do Vagaro has either just rolled it out or rolls it out a couple of weeks later. Their dedication to constant improvement has made using Vagaro really great. I also love how easy it is to use day to day. My receptionists and I have used other software for scheduling and it was usually a mess, having everything clean, simple, and easy to use has made my day to day work life much easier.

Vantagens

There are so many things that I really love about Vagaro. I looked at a lot of different scheduling systems before deciding on Vagaro. The others that I looked at were either too bulky and complicated or were too simple and lacked key features. Vagaro strikes a great balance of being full-featured while keeping things simple, intuitive, and easy to use.

Desvantagens

I wish there was a better way to add upgrades to services instead of having to add an upgrade as a separate service. I think this would make things easier for massage services which often have upgrades that are added onto the regular service.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9.4/10
Baseado em 2.089 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Vagaro

Preço do Vagaro

A partir de
US$ 25,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month

1 user: $25 /month
2 users: $35 /month
3 users: $45 /month
4 users: $55 /month
5 users: $65 /month
6 users: $75 /month
7+ users: $85 /month

Relação qualidade/preço
4.7/5
Baseado em 2.089 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Vagaro

Recursos do Vagaro

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Histórico do cliente
Leitura de códigos de barras
Lembretes
Notificações automáticas
PDV
Painel de atividades
Processamento de cartões de crédito
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Sistema de vales-presente
Várias localizações
Recursos
4.6/5
Baseado em 2.089 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Vagaro

Mais informações sobre Vagaro

Principais recursos do Vagaro

  • Access control
  • Accounting management
  • Activity dashboard
  • Activity tracking
  • Appointment history & spending trends
  • Automated Scheduling
  • Automated appointment status responder
  • Automated billing for memberships and packages
  • Automated email marketing
  • Automatic Notifications
  • Automatic birthday or anniversary emails
  • Automatic syncing & security
  • Barcode scanning using a barcode reader or a phone camera
  • Billing & invoicing
  • Branching
  • Business reports weekly, monthly & yearly
  • Calendar sync with Google
  • Class scheduling in house and online
  • Client database
  • Client information accessible at all relevant screens
  • Clock in / out
  • Clock in and out
  • Commission and hourly payroll
  • Commission management
  • Compensation management
  • Complete appointment booking controls
  • Configurable automated reminders
  • Contact database
  • Credit card processing from computers or mobile devices
  • Customer accounts
  • Customer history
  • Customer reviews
  • Customizable booking widgets for any website
  • Customizable reporting
  • Customizable templates
  • Dashboard creation
  • Data import/export
  • Discount management
  • Domain manager
  • Electronic payments
  • Email Templates and Easy Drag and Drop Creation
  • Email distribution
  • Email marketing for customers
  • Email receipts including client's signature
  • Email tracking
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self-service from any device
  • Event scheduling
  • Facility scheduling
  • Full inventory management
  • Import contacts from Excel, Google, Yahoo...
  • Incentive program
  • Integrates with Authorize.net, Yelp, and more
  • Integrates with Facebook, Google, Pinterest and more
  • Inventory management with reporting
  • Inventory tracking of sold, lost, expired products and more
  • Multi Views and staff calendar management
  • Multi-location
  • Multiple user accounts
  • Online shopping cart with shipment calculation
  • POS
  • Permission management
  • Productivity reporting
  • Promotions management
  • Purchase orders
  • Real time reporting
  • Recurring billing
  • Recurring tasks
  • Referral tracking
  • Reservations management
  • Reward distribution
  • Role-based permissions
  • SMS and push notifications
  • SMS text reminders
  • SSL security
  • Sales reporting
  • Sales tracking
  • Scheduled emails
  • Scheduled reporting
  • Secure login
  • Smartwatch support
  • Swipe credit cards and sell products
  • Task scheduling
  • Task tracking
  • Tracking features
  • Transaction history
  • User photos
  • Website builder
  • Website integration
  • Website management
  • Yelp, Facebook & Instagram Integration

Vantagens

• Vagaro's salon and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.

Perguntas frequentes sobre o Vagaro

Perguntas frequentes sobre o Vagaro

Abaixo estão algumas perguntas frequentes sobre o Vagaro.

P: Que tipo de planos o Vagaro oferece?

O Vagaro oferece os seguintes planos de pagamento:

A partir de: US$ 25,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

P: Quais são os principais recursos do Vagaro?

O Vagaro oferece os seguintes recursos:

  • Access control
  • Accounting management
  • Activity dashboard
  • Activity tracking
  • Appointment history & spending trends
  • Automated Scheduling
  • Automated appointment status responder
  • Automated billing for memberships and packages
  • Automated email marketing
  • Automatic Notifications
  • Automatic birthday or anniversary emails
  • Automatic syncing & security
  • Barcode scanning using a barcode reader or a phone camera
  • Billing & invoicing
  • Branching
  • Business reports weekly, monthly & yearly
  • Calendar sync with Google
  • Class scheduling in house and online
  • Client database
  • Client information accessible at all relevant screens
  • Clock in / out
  • Clock in and out
  • Commission and hourly payroll
  • Commission management
  • Compensation management
  • Complete appointment booking controls
  • Configurable automated reminders
  • Contact database
  • Credit card processing from computers or mobile devices
  • Customer accounts
  • Customer history
  • Customer reviews
  • Customizable booking widgets for any website
  • Customizable reporting
  • Customizable templates
  • Dashboard creation
  • Data import/export
  • Discount management
  • Domain manager
  • Electronic payments
  • Email Templates and Easy Drag and Drop Creation
  • Email distribution
  • Email marketing for customers
  • Email receipts including client's signature
  • Email tracking
  • Employee management
  • Employee portal
  • Employee profile
  • Employee self-service from any device
  • Event scheduling
  • Facility scheduling
  • Full inventory management
  • Import contacts from Excel, Google, Yahoo...
  • Incentive program
  • Integrates with Authorize.net, Yelp, and more
  • Integrates with Facebook, Google, Pinterest and more
  • Inventory management with reporting
  • Inventory tracking of sold, lost, expired products and more
  • Multi Views and staff calendar management
  • Multi-location
  • Multiple user accounts
  • Online shopping cart with shipment calculation
  • POS
  • Permission management
  • Productivity reporting
  • Promotions management
  • Purchase orders
  • Real time reporting
  • Recurring billing
  • Recurring tasks
  • Referral tracking
  • Reservations management
  • Reward distribution
  • Role-based permissions
  • SMS and push notifications
  • SMS text reminders
  • SSL security
  • Sales reporting
  • Sales tracking
  • Scheduled emails
  • Scheduled reporting
  • Secure login
  • Smartwatch support
  • Swipe credit cards and sell products
  • Task scheduling
  • Task tracking
  • Tracking features
  • Transaction history
  • User photos
  • Website builder
  • Website integration
  • Website management
  • Yelp, Facebook & Instagram Integration

P: Quem costuma usar o Vagaro?

Os clientes habituais do Vagaro são:

Autônomos, Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Vagaro está?

O Vagaro está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Vagaro oferece?

O Vagaro tem os seguintes planos de preços:

Assinatura

P: O Vagaro é compatível com disponíveis móveis?

O Vagaro é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Vagaro se integra com quais outros aplicativos?

O Vagaro se integra com os seguintes aplicativos:

BirdEye, Facebook, Google Calendar, Instagram, Microsoft Excel, Microsoft Outlook, QuickBooks Online, Wordpress, Xero

P: Que nível de suporte o Vagaro oferece?

O Vagaro oferece as seguintes opções de suporte:

Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo