Sobre o Rosy

Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.

Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.

In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.

For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.

Rosy also provides unlimited support and training, along with a free 30-day trial.

Preços a partir de:

US$ 29,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Rosy

Principais benefícios do Rosy

• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.

• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.

• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.

Dispositivos

Porte da empresa

P M G

Mercados

Canadá, Reino Unido, Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 29,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Rosy

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Recursos

Total de recursos do Rosy: 49

  • Acesso para Celular
  • Agendamento automatizado
  • Agendamento de compromissos
  • Agendamento de eventos
  • Aplicativo móvel para clientes
  • Assinatura eletrônica
  • Automação de pedidos
  • Banco de dados de clientes
  • Cobrança e faturamento
  • Compromissos recorrentes
  • Confirmação/lembretes
  • Contas de clientes
  • Controles/permissões de acesso
  • Folha de pagamento e comissões
  • Gestão da folha de pagamento
  • Gestão de aluguel de cabines
  • Gestão de clientes
  • Gestão de comissões
  • Gestão de compromissos
  • Gestão de comércio eletrônico
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Gestão de vales-presente
  • Histórico do cliente
  • Importação/exportação de dados
  • Integração de redes sociais
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Lembretes
  • Marketing por e-mail
  • PDV para varejo
  • Pagamentos online
  • Para spas e salões de beleza
  • Perfis de clientes
  • Planejamento de pessoal
  • Ponto de vendas (PDV)
  • Processamento de cartões de crédito
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de estoque
  • Rastreamento de recomendações
  • Relatórios de vendas
  • Relatórios e estatística
  • Relatórios personalizáveis
  • Reservas de quartos
  • Reservas online
  • Várias localizações

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Avaliações

Classificação geral

4,7 /5
(142)
Relação qualidade/preço
4,8/5
Recursos
4,5/5
Praticidade
4,7/5
Suporte ao cliente
4,7/5

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Exibindo 5 avaliações de 142
Kevin M.
Classificação geral
  • Industry: Varejistas
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Rosy is my Assistant

Avaliado em 30/11/2021

I could operate without Rosy, but why would I do that? It makes my life easier and my clients love...

I could operate without Rosy, but why would I do that? It makes my life easier and my clients love it. I have been a loyal user since 2009.

Vantagens

I love the ease of use. The ongoing updates and added features. My clients love the ease of scheduling online and the confirmation system has made my life so much easier.

Desvantagens

I would love to see a “discount all” feature for retail instead of being forced to discount one item at a time.

Heidie J.
Classificação geral
  • Industry: Serviços a indivíduos e famílias
  • Company size: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Top notch customer service and product

Avaliado em 11/12/2020

Vantagens

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Desvantagens

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Kathy S.
Classificação geral
  • Industry: Serviços ao consumidor
  • Company size: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Love Salon Runner

Avaliado em 01/12/2021

The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are...

The staff at ROSY are amazing. Even though I have never met anyone personally, I feel like they are part of my work family. They are always positive, supportive and what I love and feel is super important if you don't know the answer, don't be afraid to say I don't know, but will find out the answer. They know the system and are not afraid to seek what they don't and are fantastic at followup.

Vantagens

The system is as complex or basic as you choose. I find new employees can learn the system quickly, learning the basics and feeling comfortable with the system. I have done numerous trainings with ROSY staff on the system and our new employees. The staff are patient, gives the basics of the system, during the training, which allows new employees to feel confident with the system.

Desvantagens

Not all software systems are going to give you 100% of what you what. The team at ROSY are always willing to hear requests on what I would like, and give my suggestions to development. As a franchisor I would love to be able to pull monthly and quarterly reports and have them all on one sheet for analysis.

Jody N.
Classificação geral
  • Company size: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

It's just OK

Avaliado em 28/09/2017

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The...

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Vantagens

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Desvantagens

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Joe C.
Classificação geral
  • Industry: Varejistas
  • Company size: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Avaliado em 05/12/2016

I am a consultant that puts companies into the cloud. My client had a different software when I...

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Vantagens

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Desvantagens

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Exibindo 5 avaliações de 142 Leia todas as avaliações

Perguntas frequentes sobre o Rosy

Abaixo estão algumas perguntas frequentes sobre o Rosy.

O Rosy oferece os seguintes planos de pagamento:

  • A partir de: US$ 29,00/mês
  • Pricing model: Assinatura
  • Free Trial: Disponível

Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month

Os clientes habituais do Rosy são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O Rosy está nos seguintes idiomas:

inglês

O Rosy é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Rosy se integra com os seguintes aplicativos:

Facebook for Business

O Rosy oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Suporte por telefone, Assistência 24/7, Bate-papo

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