Sobre o TouchBistro

TouchBistro has been named the Best POS System for Restaurant for three years running, by Business News Daily. Our prize winning factor is that TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the industry with 24/7 expert support from former restaurant servers, managers, and owners.

Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.

Preços a partir de:

69,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao TouchBistro

Principais benefícios do TouchBistro

? TouchBistro’s Tableside Ordering is designed to help staff fulfill orders faster and more accurately while upselling high-margin menu items or modifiers. Features like one-touch bill splitting, personalizable menu display modes, and one-swipe seat joining let your servers focus on the customer.

? TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.

? Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.

? TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.

? TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.

? TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.

? TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.

? TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.

? TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.

Dispositivos

Porte da empresa

P M G

Mercados

Canadá, Estados Unidos

Idiomas

inglês

Preços a partir de:

69,00 US$/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao TouchBistro

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Recursos

Total de recursos do TouchBistro: 64

  • API
  • Acesso offline
  • Acesso para Celular
  • Alertas/notificações
  • Análise de dados em tempo real
  • Atualização em tempo real
  • Bater ponto de entrada/saída
  • Cobrança e faturamento
  • Contabilidade incorporada
  • Contas de clientes
  • Controle de estoque
  • Controles independentes
  • Controles/permissões de acesso
  • Dados em tempo real
  • Dividir contas
  • Entrega de comida a domicílio
  • Gerenciamento de contatos
  • Gestão de cozinhas e cardápios
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de dicas
  • Gestão de entrega
  • Gestão de estoques
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de itens
  • Gestão de lista de espera
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de tabelas
  • Gestão de tesouraria
  • Gestão de vales-presente
  • Importação/exportação de dados
  • Integração da contabilidade
  • Integrações de terceiros
  • Monitoramento em tempo real
  • Notificações em tempo real
  • PDV para restaurantes
  • Pagamentos eletrônicos
  • Pagamentos online
  • Painel de atividades
  • Para bares/discotecas
  • Para dispositivos iPad
  • Para restaurantes
  • Pedidos de vendas
  • Pedidos online
  • Ponto de vendas (PDV)
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de estoque
  • Registro de pedidos
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Relógio de ponto
  • Seguimento de status
  • Segurança de SSL

Alternativas

Toast POS

4,1
#1 alternativa ao TouchBistro
Toast POS solution is a cloud-based restaurant management platform for restaurant owners to reduce staff & operational...

Square Point of Sale

4,7
#2 alternativa ao TouchBistro
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Clover

3,9
#3 alternativa ao TouchBistro
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

Revel Systems

3,7
#4 alternativa ao TouchBistro
Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you...

Avaliações

Classificação geral

4,0 /5
(342)
Relação qualidade/preço
3,7/5
Recursos
3,9/5
Praticidade
4,2/5
Suporte ao cliente
3,7/5

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Exibindo 5 avaliações de 342
Paul M.
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

For iPad soulution for busy restaurants, this is your answer!

Avaliado em 08/10/2016

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Vantagens

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Desvantagens

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Brent M.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Slick, powerful & user-friendly in a small package

Avaliado em 19/11/2019

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Vantagens

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Desvantagens

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Alternativas consideradas

Square Point of Sale e Vend

Razões para escolher o TouchBistro

TouchBistro is a much more powerful option for splitting up tables and creating tabs in our taproom.

Software anterior

Vend

Razões para mudar para o TouchBistro

Intuitive nature, ease of use, flexibility of software.
Magan T.
Classificação geral
  • Setor: Vinhos e licores
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Average overall

Avaliado em 07/06/2022

Average

Average

Vantagens

Ease of use, wireless capabilities, most of the customer service reps are knowledgeable and friendly.

Desvantagens

Does not allow you to put a hold on credit cards for any amount. Does not work when internet is down which it is supposed to store and forward, and it does not. Was supposed to be completely wireless and is now not. Hate to have to pay for more equipment when I pay a monthly fee.

Dayana C.
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Total disappointment

Avaliado em 11/05/2022

Where do I start? Have been using it for less than 3 weeks and it has been a complete nightmare....

Where do I start? Have been using it for less than 3 weeks and it has been a complete nightmare.
First, the sales person sold us equipment that "we didn't need" as per the install guy. Over $300 in equipment still in their box... the initial onboarding guy said we didn't need that for the size of the venue. Second, the second iPad does not connect to the touch bistro network. Third, was basically told we had to switch our payment processing to Chase because the integration wasn't going to work with other providers for much longer. After lots of time and paperwork ended up switching to Chase for TouchBistro and guess what? the integration doesn't work. We have had to switch to the stand along mode to be able to take payment from our customers. We have spent hours and hours on the phone with customer service and no one seems to be able to figure it out. Yesterday I was on the phone again for over 2 hours, first with one guy who tried everything he could and finally said he had to transfer me to a senior department because he didn't know what else to do. After having to explain everything again to the "senior" agent, then she tries to follow all the same steps that I had just gone through with the previous guy and still couldn't figure it out. After basically turning everything off and back on 10 times, it worked once so I ended the call!!! Then today, we get to work and guess what? It doesn't work again. I wasted over 2 hours of my day for nothing!!!

Vantagens

The idea behind it it's great, if it were to actually work as it should.

Desvantagens

Our team is hating that we changed the POS because this one is so slow and gives them connectivity issues daily. We were sold a product that does not actually operates as they tell you it would.
- You can not restrict servers from opening someone else's table unless you assigned sections. Seriously?
- You can not use the main iPad to try to input a reservation because the second iPad won't work unless the main iPad is on the TouchBistro app? lol are you serious?
- The integration of TouchBistro POS with TouchBistro reservations system that I was told was gonna make everything so smooth is a complete joke. As I said, you can not try to take a reso or waitlist with the main iPad. You basically need an iPad that's gonna sit there and look pretty but not be used for anything beside clocking in/out, otherwise it will compromise the entire operation.
- The payment integration is ridiculously slow (when it actually works) but it has only worked a couple of times and the rest of the time gives an "error connection". It's a brilliant idea, if it were to actually function.

Ashley H.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Fair value for the price

Avaliado em 26/01/2021

It has been fair. Sometimes their customer service department is hard to get a hold of. We have...

It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.

Vantagens

The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.

Desvantagens

The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.

Resposta do TouchBistro

Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team

Exibindo 5 avaliações de 342 Leia todas as avaliações

Perguntas frequentes sobre o TouchBistro

Abaixo estão algumas perguntas frequentes sobre o TouchBistro.

O TouchBistro oferece os seguintes planos de pagamento:

  • A partir de: 69,00 US$/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Não disponível

• Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month

Os clientes habituais do TouchBistro são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O TouchBistro está nos seguintes idiomas:

inglês

O TouchBistro é compatível com os seguintes dispositivos:

iPad (tablet)

O TouchBistro se integra com os seguintes aplicativos:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, Push Operations, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

O TouchBistro oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para TouchBistro.