Sobre o TouchBistro

TouchBistro has been named the Best POS System for Restaurant for three years running, by Business News Daily. Our prize winning factor is that TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the industry with 24/7 expert support from former restaurant servers, managers, and owners.

Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.

Preços a partir de:

US$ 69,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao TouchBistro

Principais benefícios do TouchBistro

● TouchBistro’s Tableside Ordering is designed to help staff fulfill orders faster and more accurately while upselling high-margin menu items or modifiers. Features like one-touch bill splitting, personalizable menu display modes, and one-swipe seat joining let your servers focus on the customer.

● TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.

● Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.

● TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.

● TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.

● TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.

● TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.

● TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.

● TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.

Dispositivos

Porte da empresa

P M G

Mercados

Canadá, Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 69,00/mês

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao TouchBistro

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Recursos

Total de recursos do TouchBistro: 58

  • API
  • Acesso offline
  • Acesso para Celular
  • Alertas/notificações
  • Análise de dados em tempo real
  • Atualização em tempo real
  • Bater ponto de entrada/saída
  • Cobrança e faturamento
  • Contabilidade incorporada
  • Contas de clientes
  • Controle de estoque
  • Controles independentes
  • Controles/permissões de acesso
  • Dados em tempo real
  • Dividir contas
  • Gestão de cozinhas e cardápios
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de dicas
  • Gestão de entrega
  • Gestão de estoques
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de lista de espera
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de tabelas
  • Gestão de tesouraria
  • Gestão de vales-presente
  • Importação/exportação de dados
  • Integração da contabilidade
  • Integrações de terceiros
  • Monitoramento em tempo real
  • Notificações em tempo real
  • PDV para restaurantes
  • Pagamentos eletrônicos
  • Painel de atividades
  • Pedidos de vendas
  • Pedidos online
  • Ponto de venda para bares
  • Ponto de vendas (PDV)
  • Programa de fidelidade
  • Rastreamento de devoluções
  • Rastreamento de estoque
  • Registro de pedidos
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Relógio de ponto
  • Seguimento de status
  • Segurança de SSL

Alternativas

Rezku POS

4,5
#1 alternativa ao TouchBistro
Rezku POS is an iPad point-of-sale system for bars & restaurants with features for tableside ordering, advanced menus,...

H&L POS

5
#2 alternativa ao TouchBistro
A complete suite of integrated hospitality POS systems.

PDQ POS

4,3
#3 alternativa ao TouchBistro
PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and...

Tpv Hostelería

0
#4 alternativa ao TouchBistro
Automate the management of your establishment with a single tool. We help you in managing sales, products, employees,...

Avaliações

Classificação geral

4,1 /5
(323)
Relação qualidade/preço
3,8/5
Recursos
4/5
Praticidade
4,3/5
Suporte ao cliente
3,8/5

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Exibindo 5 avaliações de 323
Paul M.
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

For iPad soulution for busy restaurants, this is your answer!

Avaliado em 08/10/2016

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...

I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta

Vantagens

Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.

Desvantagens

No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.

Brent M.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Slick, powerful & user-friendly in a small package

Avaliado em 19/11/2019

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....

This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!

Vantagens

The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.

Desvantagens

The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.

Alternativas consideradas

Square Point of Sale e Vend

Razões para escolher o TouchBistro

TouchBistro is a much more powerful option for splitting up tables and creating tabs in our taproom.

Software anterior

Vend

Razões para mudar para o TouchBistro

Intuitive nature, ease of use, flexibility of software.
Michelle R.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

A Big Steaming Pile o'POS!!

Avaliado em 24/03/2021

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...

Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!

The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.

Vantagens

I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.

Desvantagens

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.

It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.

Alternativas consideradas

Toast POS

Razões para escolher o TouchBistro

Because the Sapphire system was not very user friendly and had limitations that we were constantly trying to work around. It looks like an old dos program from 1999, for the most part.

Razões para mudar para o TouchBistro

They start up cost was supposed to be much cheaper.
Kyle W.
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 201-500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

TouchBistro POS Review

Avaliado em 29/04/2019

When I first saw TouchBistro POS sponsoring restaurants on a Gordon Ramsey television show, I...

When I first saw TouchBistro POS sponsoring restaurants on a Gordon Ramsey television show, I thought if he recommended it maybe we needed it as well. I am not at all disappointed by this decision I have made. Traditional tickets are out the door now thanks to this lovely system. You've made our business run smoother, which means more happy customers.

Vantagens

The TouchBistro POS system is a very easy to use. I don't find myself to be the best at POS systems, but the setup process was basically idiot-proof. Getting everything to work took way less time than I anticipated. Also, I have yet to see this POS system crash, even during busy hours.

Desvantagens

Sometimes there can be a little lag when putting in certain orders. It seems like the POS system is sometimes just trying to play catch up with itself. We have noticed that moving from page to page oftentimes will slow it down. We have learned to not click as quickly now though.

Axel M.
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 501-1.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best POS Interface Available

Avaliado em 10/11/2020

The TouchBistro POS has made managing items, transactions, and invoices manageable and reliable. It...

The TouchBistro POS has made managing items, transactions, and invoices manageable and reliable. It is a simple to use service with many different tools at your disposal.

Vantagens

The TouchBistro POS has an incredible, easy to use interface. It allows you to categorize and organize items. It gives you an array of options for organizing the things you need when you need them.

Desvantagens

The POS could improve their customization options. Adding additional features would allow more creative expression on the interface. This could potentially enhance the overall experience on the platform.

Resposta do TouchBistro

Hi Axel, thank you for your helpful feedback!

Exibindo 5 avaliações de 323 Leia todas as avaliações

Perguntas frequentes sobre o TouchBistro

Abaixo estão algumas perguntas frequentes sobre o TouchBistro.

O TouchBistro oferece os seguintes planos de pagamento:

  • A partir de: US$ 69,00/mês
  • Modelo de preços: Assinatura
  • Teste Grátis: Disponível

Os clientes habituais do TouchBistro são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O TouchBistro está nos seguintes idiomas:

inglês

O TouchBistro é compatível com os seguintes dispositivos:

iPad (tablet)

O TouchBistro se integra com os seguintes aplicativos:

7shifts, Craftable, Deliverect, EVO Payments, MarginEdge, Marketman, Optimum Control, Ordermark, PayPal, QuickBooks Online Advanced, Sage Intacct, Square Point of Sale, Square for Retail, TSYS, WISK.ai, Worldpay, Xero

O TouchBistro oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para TouchBistro.