Sobre o TouchBistro
TouchBistro has been named the Best POS System for Restaurant for three years running, by Business News Daily. Our prize winning factor is that TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the industry with 24/7 expert support from former restaurant servers, managers, and owners.
Whether you’re full-service or quick-service, TouchBistro helps to increase sales, improve service, and make better business decisions. Manage tableside orders, floor plans & tables, mobile payment processing, staff & scheduling, iPad menu management, inventory management and loyalty right from the iPad. Plus, access reporting & analytics in the cloud from anywhere, at anytime.
Preços a partir de:
US$ 69,00/mês
- Teste Grátis
- Assinatura
Compare com as alternativas mais populares
Principais benefícios do TouchBistro
● TouchBistro’s Tableside Ordering is designed to help staff fulfill orders faster and more accurately while upselling high-margin menu items or modifiers. Features like one-touch bill splitting, personalizable menu display modes, and one-swipe seat joining let your servers focus on the customer.
● TouchBistro’s table and floor plan management features allow you to accurately layout your business’s floor plan in your point of sale. Take orders, transfer customers, and manage your floor with a visual interface that allows you to improve service.
● Take credit, debit, and cash payments wherever you are. TouchBistro simplifies payment with multiple credit card payment processor and EMV-compliant device options, as well as robust support for non-integrated payments and traditional cash drawers.
● TouchBistro has been designed for and by restaurant service staff, with features and customization options to tailor your menus specifically to the way you run your restaurant, so you can improve service times and increase sales.
● TouchBistro has a ton of features designed to make it easier for you to keep your staff moving, keep them honest, and reduce the overhead necessary to schedule, track, measure, and enable their success.
● TouchBistro allows you to take care of your top customers with tools for managing customer accounts, remembering and rewarding your key clientele, running accounts, and personalizing service.
● TouchBistro’s Inventory Management features help you keep track of what you have in inventory at your restaurant. TouchBistro’s approach ensures you can quickly and easily know what’s going on with your products without formulas and spreadsheets.
● TouchBistro’s comprehensive reporting allows you to make better business decisions with dozens of different and critical reports available right on the iPad or on any device, anytime, anywhere through the cloud portal.
● TouchBistro’s support has won multiple customer service awards with a team built up of former and current restaurant servers, owners, and managers. TouchBistro combines industry knowledge with support tools to offer support 24/7, 365 days a year.
Dispositivos
Porte da empresa
Mercados
Idiomas
Preços a partir de:
US$ 69,00/mês
- Teste Grátis
- Assinatura
Compare com as alternativas mais populares
Imagens
Recursos
Total de recursos do TouchBistro: 54
- API
- Acesso offline
- Acesso para Celular
- Alertas/notificações
- Assinatura digital
- Atualização em tempo real
- Banco de dados de contatos
- Cobrança e faturamento
- Conformidade com o PCI
- Contabilidade incorporada
- Contas de clientes
- Controle de estoque
- Controles independentes
- Controles/permissões de acesso
- Dividir contas
- Gestão de cozinhas e cardápios
- Gestão de descontos
- Gestão de devoluções
- Gestão de dicas
- Gestão de entrega
- Gestão de estoques
- Gestão de estoques
- Gestão de funcionários
- Gestão de impostos de vendas
- Gestão de lista de espera
- Gestão de pedidos
- Gestão de preços
- Gestão de promoções
- Gestão de reservas
- Gestão de tabelas
- Gestão de tesouraria
- Gestão de vales-presente
- Importação/exportação de dados
- Integração de QuickBooks
- Integrações de terceiros
- Monitoramento em tempo real
- PDV para restaurantes
- Pagamentos eletrônicos
- Painel de atividades
- Pedidos de vendas
- Pedidos online
- Ponto de venda para bares
- Ponto de vendas (PDV)
- Portal para funcionários
- Programa de fidelidade
- Rastreamento de devoluções
- Rastreamento de estoque
- Registro de pedidos
- Relatórios de vendas
- Relatórios e análise de dados
- Relatórios personalizáveis
- Relógio de ponto
- Seguimento de status
- Segurança de SSL
Alternativas
Lightspeed Retail
Toast POS
eHopper
GoFrugal
Avaliações
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- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
For iPad soulution for busy restaurants, this is your answer!
Avaliado em 08/10/2016
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system...
I have a higher volume seafood restaurant in Key West Fl called The Stoned Crab. We wanted a system where wait staff could service multiple tables while taking orders with out having to go to a main terminal. After trying another system and seeing others that relied upon cloud support and internet we were left with a crashed system and back to basics. A good resturantuer recommended Touch Bistro, I can tell you things are now amazing, the systems works incredible off its own network(yes you loose internet and never skip a beat) it's fast, reliable and the customer support and tech can't be beat. I really lost faith in entering the market with iPads after a big faluire, but Touch Bistro made me a believer and goes out of there way to find new ways to give us data and programs that we want. To sum it up, if you want to increase service, business, effiency and have happy staff.....You just found the right system, take it from me who found then latter than sooner, you won't regret.
Paul Menta
Vantagens
Customer support, fast system, no internet needed to run, menu photos and special items to show to customers at table, data to watch your bottom line and a ton more.
Desvantagens
No chip card swipe yet, I would say more program features, but when I asked for more they made more. I am having trouble with this part as the programming can be a bit tech, but they help you and then your good.
- Setor: Alimentação e bebidas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Slick, powerful & user-friendly in a small package
Avaliado em 19/11/2019
This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery....
This is our day-to-day workhorse software to run our retail store and bottle shop at our brewery. Could not live without it. Internet outages make everyone panic now!
Vantagens
The software is incredibly intuitive and has an extremely high level of functionality within its simple user interface.
Desvantagens
The one issue we have is the inflexible partnership TouchBistro has with Apple. Thousands of dollars of hardware must be purchased to run TouchBistro, and there is almost no flexibility in what you are allowed to by to run it.
- Setor: Alimentação e bebidas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
A Big Steaming Pile o'POS!!
Avaliado em 24/03/2021
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have...
Their tech support is a joke, it takes all day to get a hold of someone, unless of course they have just rolled out an update that is writhe with errors, then it may take as much as two days to get through to their support. It's really fun when a pos- pos update makes your visa service go out for an entire day. This company is in way to far over their heads. The system is not reliable and neither is their tech support. I just called and 24/7 tech support means someone who knows NOTHING answers the phone and tells you to call back the next day or go on your tablet and submit X to data support team tomorrow. You must have gotten paid for this review. You obviously have not experienced the product first hand!!!
The worst part is my complaints and problems got escalated to [SENSITIVE CONTENT HIDDEN] told me he would work to get me out of this system and out of my 2 year visa contract with Chase. I started talking to him in January and he has now ghosted me. No contact, no follow through. It's going to the lawyers now.
Vantagens
I thought this would have a better interface than what I had been using. And while it is a little sexier and the touchscreen is handy, but those small benefits our out weighed by the other problems with their lack of competent support and other functionality.
Desvantagens
The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements. Opps get ready to go live, go live and then find out you have to purchase a $350 printer bc your visa printer isn't "actually compatible" after all. Print all of your visa slips to a boh printer and run to the kitchen to retrieve them for a week while the new printer arrives- so much fun!!! They didn't explain that each device must have it's own Moby Visa device, no problem, that's only about $200+ to get another one of those. Sales person sold me on how they set up your menu, oh not that costs $800, even the promotional video they sent says the same thing.
It is not reliable, there are constant glitches in the system. They roll out updates with out thoroughly testing them. I'm not paying them $120 per month to be QA for their shitty updates. The interface with the Mobi CC machine from Chase it completely intermittent. For at least half the transactions of the day, you have to send the info to the machine twice bc it automatically craps out an error on you. During one painful update, the system stopped communicating our visa terminals altogether. Really fun to ask customer if I can write down their info and run it later, that didn't make us look ghetto or anything.
- Setor: Restaurantes
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Fair value for the price
Avaliado em 26/01/2021
It has been fair. Sometimes their customer service department is hard to get a hold of. We have...
It has been fair. Sometimes their customer service department is hard to get a hold of. We have found that calling in the morning hours (MST) have proven to be best odds so far.
Vantagens
The ease of my staff being able to use it on a daily basis to change or revise orders is much simplier than what we had prior.
Desvantagens
The set-up was a little bit of a struggle with nested modifiers. And, we are getting ready to utilize the online ordering feature and found out that nested modifiers do not pull into the online ordering platform, which is difficult and we are going to have to find a work around.
Resposta do TouchBistro
Hi Ashley, thank you very much for your feedback! It's wonderful to hear that you and your staff have found TouchBistro to be easy to use. I will pass your note regarding your Online Ordering trouble on to our product team. - The TouchBistro Team
- Setor: Alimentação e bebidas
- Porte da empresa: 11-50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Review
Avaliado em 07/09/2019
Worst customer service EVER! Will not recommend solely for that
Worst customer service EVER! Will not recommend solely for that
Vantagens
Ease of use and functionality of the system is great
Desvantagens
Process to split checks after order is difficult
Perguntas frequentes sobre o TouchBistro
Abaixo estão algumas perguntas frequentes sobre o TouchBistro.P: Que tipo de planos o TouchBistro oferece?
O TouchBistro oferece os seguintes planos de pagamento:
- A partir de: US$ 69,00/mês
- Modelo de preços: Assinatura
- Teste Grátis: Disponível
• Solo (1 User License) - $69 per month • Dual (2 User Licenses) - $129 per month • Team (Upto 5 User Licenses) - $249 per month • Unlimited (Unlimited User Licenses) - $399 per month
P: Quais são os principais recursos do TouchBistro?
Não temos informações sobre os recursos do TouchBistro.
P: Quem costuma usar o TouchBistro?
Os clientes habituais do TouchBistro são:
Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+
P: Em que idioma o TouchBistro está?
O TouchBistro está nos seguintes idiomas:
inglês
P: O TouchBistro é compatível com disponíveis móveis?
O TouchBistro é compatível com os seguintes dispositivos:
iPad (tablet)
P: O TouchBistro se integra com quais outros aplicativos?
O TouchBistro se integra com os seguintes aplicativos:
7shifts, PayPal, QuickBooks Online Advanced, Xero
P: Que nível de suporte o TouchBistro oferece?
O TouchBistro oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para TouchBistro.
