Sobre o Toast POS

Toast is a Point of Sales (POS) software which allows business owners to reduce operational costs, increase staff efficiencies, and improve customer experience. The software can be paired only with an Android tablet and offers no support for iPad at present. The software caters to the needs of several outlets in quick service restaurants (QSR), fine dining restaurants, coffee outlets, bakery’s, pizza chains, and breweries & bars.

Toast POS offers menu management features that include setting up the entire menu including all the groups & sub-groups, customizing menu’s separately for online & offline audiences, and adding time specific pricing for menu’s such as happy hour menu. The product provides a restaurant ordering feature that offers capability to take orders on the fly, sending automatic notifications to the server when the order is ready, and splitting bills & menu items among customers. The solution simplifies payments for the customers & business owners by offering features such as 'pay at the table', tipping servers directly from the tablets, emailing receipts or printing them through integration with an external printer, and the ability to turn payments into loyalty points redeemable on future visits. The product also tracks real-time menu sales and provides users with detailed reporting of product mix across all menus.

Toast POS operates on a subscription based pricing model based on the core software in addition to offering add-on modules such as online ordering, loyalty programs, and digital & physical gift cards. The product also offers bundled hardware with a one-time pricing option. Some of the key customers of ToastPOS include Lakewood Brewing Company, Paris Creperie, Beach Hut Deli, and Fresh City.

Preços a partir de:

N/A

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Toast POS

Principais benefícios do Toast POS

- Toast POS allows food servers to take orders directly with the POS tablets, avoiding the hassles of them running back and forth between kitchen, terminals, or the serving tables.

- The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.

- The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.

- Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts & loyalty program workflows.

- The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

inglês

Preços a partir de:

N/A

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Toast POS

Imagens

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Recursos

Total de recursos do Toast POS: 73

  • API
  • Acesso para Celular
  • Agendamento de pedidos
  • Alertas/notificações
  • Análise de dados em tempo real
  • Assinatura eletrônica
  • Automação de pedidos
  • Cobrança e faturamento
  • Construtor de menu
  • Contabilidade incorporada
  • Contas de clientes
  • Controle de estoque
  • Controles independentes
  • Controles/permissões de acesso
  • Dividir contas
  • Entrega de comida a domicílio
  • Estimativa de entrega
  • Gestão de clientes
  • Gestão de comissões
  • Gestão de comércio eletrônico
  • Gestão de cozinhas e cardápios
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de dicas
  • Gestão de entrega
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de itens
  • Gestão de lista de espera
  • Gestão de pedidos
  • Gestão de preços
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de reservas
  • Gestão de tabelas
  • Gestão de tesouraria
  • Gestão de vales-presente
  • Histórico de transações
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração com PDV
  • Integração da contabilidade
  • Integrações de terceiros
  • Leitura de código de barras/tíquetes
  • Marketing por e-mail
  • Mensagens de SMS
  • Monitoramento em tempo real
  • PDV para restaurantes
  • Pagamentos eletrônicos
  • Pagamentos móveis
  • Pagamentos online
  • Painel de atividades
  • Para bares/discotecas
  • Para padarias
  • Para restaurantes
  • Pedidos online
  • Personalização de sites
  • Ponto de vendas (PDV)
  • Processamento de cartões de crédito
  • Processamento de pagamentos
  • Programa de fidelidade
  • Rastreamento de devoluções
  • Rastreamento de estoque
  • Rastreamento de pedidos
  • Registro de pedidos
  • Relatórios de vendas
  • Relatórios e análise de dados
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relatórios personalizáveis
  • Seguimento de status
  • Várias localizações

Alternativas

Revel Systems

3,7
#1 alternativa ao Toast POS
Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you...

NCR Aloha

3,7
#2 alternativa ao Toast POS
NCR Aloha is a cloud-enabled restaurant management and point-of-sale (POS) platform that helps restaurants focus on...

Square Point of Sale

4,7
#3 alternativa ao Toast POS
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

Clover

3,9
#4 alternativa ao Toast POS
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

Avaliações

Classificação geral

4,1 /5
(312)
Relação qualidade/preço
3,8/5
Recursos
4,0/5
Praticidade
4,2/5
Suporte ao cliente
3,7/5

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Exibindo 5 avaliações de 312
Jayelynn W.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Incredibly Efficient!

Avaliado em 05/09/2019

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and...

Overall, I'm thrilled we switched to Toast. It's simple to use, has made us more efficient, and wasn't as expensive as similar systems.

Vantagens

Compared to POS systems I've used in the past, Toast is a lifesaver! It has tremendously improved efficiency and flow of our Taproom. We now have the ability to swipe a card and store credit card information; which is a huge benefit for those of us in co-op spaces. Although they look bulky, their handhelds fit into your back pocket and allow us to close tabs out table side. They are shock and water resistant, plus you can log into more than one device at the same time so if you're working alone, you can close out multiple parties at once. As a GM, I'm grateful that Toast is not only cloud-based, but allows me to access the back end from my laptop or smart phone so I don't have to be onsite to make system changes. Updates are incredibly quick so there's not a ton of down time. There is also Toast Central, where you can troubleshoot issues yourself rather rather than immediately calling Support. They are helpful instructions with screenshots and videos.

Desvantagens

Customer Support is hit or miss. I always get an answer, it's just a matter of when I get it. After hours and on weekends, I feel like their staffing is very limited which leads to delays in getting immediate help. Thankfully it's only happened once where I needed a quick answer and wasn't able to get it.

Alternativas consideradas

Aloha EPOS

Razões para escolher o Toast POS

The main reason was functionality. TouchBistro required us to use card readers attached to iPads, but finding iPad protectors that would allow enough room for the card readers was extremely difficult. I also had to be onsite to make any changes to the back end which was extremely inconvenient.

Software anterior

TouchBistro

Razões para mudar para o Toast POS

While it has a lot of features, we couldn't justify the cost versus the features we would actually be using. Since we don't have a kitchen in our Taproom, we didn't need the inventory and recipe features that make Aloha a standard in our industry.

Resposta do Toast

Hi Jayelynn, Jasmine from Toast here. Thank you for your feedback. We are thrilled to hear how multiple features of Toast have improved your operations, and that you are taking full advantage of Toast Central as a resource!

Charles G.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

An Affordable Alternative to Aloha and Micros

Avaliado em 02/08/2020

A perfect system for a small restaurant with a lot of very handy features. They are extremely...

A perfect system for a small restaurant with a lot of very handy features. They are extremely flexible with pricing options.

Vantagens

TOAST is a solid point of sale system available for a very reasonable price. Adding, editing and removing menu items can be done quickly and remotely. Printer routing and other back of house set up is a breeze. Customer service staff is well trained and very reliable.

Desvantagens

Not really designed for large scale/ high volume operations. KDS screens have some issues.

Razões para mudar para o Toast POS

Was able to negotiate a great price and has some really fantastic features.
Brenten L.
Classificação geral
  • Setor: Automação industrial
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great For Restaurants

Avaliado em 25/05/2022

It’s a great option but geared more toward restaurants and food delivery. Amazing interface that is...

It’s a great option but geared more toward restaurants and food delivery. Amazing interface that is clean and modern!

Vantagens

I loved a lot of the features of this software but my favorite was the user interface. It was so sleek and modern and very straightforward to use. Lots of great features to make transactions go smooth.

Desvantagens

I was frustrated that it is more suited for just restaurant use as I really wanted it to work for my business.

Alternativas consideradas

KORONA

Razões para escolher o Toast POS

I was looking for something more modern and minimalist.

Software anterior

SpotOn

Razões para mudar para o Toast POS

I thought the interface was a lot nicer.
Omar Q.
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Customer Service is Bad. Software is ok. Just pray you don't have any issues

Avaliado em 02/06/2022

Software is ok. Customer service and support sucks

Software is ok. Customer service and support sucks

Vantagens

Ease of use. Intergrations. Overall it is a decent software. Just service and support sucks

Desvantagens

Poor customer service. Reps don't call back or followup. Customer support is always busy with long hold times. Waiting 2 months for a refund on equipment that was returned that they charged my account for. Get run arround from customer support. Account rep never replies to emails or calls.

Alternativas consideradas

Square Point of Sale e NCR Aloha

Razões para mudar para o Toast POS

Ease of use and overall value seemed better. I would not choose again given the support and customer service issues
Melissa T.
Classificação geral
  • Setor: Redação e edição de texto
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Allows me to work far more efficently

Avaliado em 09/03/2022

Vantagens

The handhelds were a game-changer. Instead of running to the nearest station and waiting for other coworkers to finish, I was able to take the order at tableside.
They also reduced errors significantly. When inputting orders, all of the prompts for temperature, sides, and modifications came up automatically. This reduced the number of times that orders were inaccurate.
By doing all this in real-time while taking the guest's order, It made it possible to take a higher volume of tables, consequently raising sales and revenue. It also made it impossible to forget to ring in the order.

Desvantagens

I'm not sure if it was software or connectivity issues, but we ended up offline a bit. The program was supposed to still send orders to stations offline, but it printed multiple copies. Although I have been around long enough to know how to take orders by hand and deliver them appropriately to support staff, the majority of our employees were much younger and did not. This caused chaos.
The handhelds needed frequent rebooting.

Exibindo 5 avaliações de 312 Leia todas as avaliações

Perguntas frequentes sobre o Toast POS

Abaixo estão algumas perguntas frequentes sobre o Toast POS.

O Toast POS oferece os seguintes planos de pagamento:

  • Modelo de preços: Versão gratuita, Assinatura
  • Avaliação gratuita: Não disponível

Starter: From $0 per month (Flexible payment options available) Essentials: $165 per month (3 months free on Online Ordering) Custom: Custom Price New Restaurant Basics: $110 per month

Os clientes habituais do Toast POS são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1 000, 1 001-5 000

O Toast POS está nos seguintes idiomas:

inglês

O Toast POS é compatível com os seguintes dispositivos:

Android (celular)

O Toast POS se integra com os seguintes aplicativos:

7shifts, Avero Slingshot, BevSpot Food and Beverage Management, Chowly, Cirrus, Cohesion, Como Sense, Compeat, Craftable, CrunchTime, CrunchTime TeamworX, DAVO, DolceClock, DoorDash, Envysion Managed Video Solution, GrubHub, Harri, Homebase, HotSchedules, Incentivio, LevelUp, Marketman, Odeko, Olo, OpenTable, Paytronix, PeachWorks, Proliant, Punchh, QuickBooks Online Advanced, Raydiant, Repeat Returns, Restaurant365, Resy OS, Sauce, SevenRooms, Sling, Solink, SynergySuite, TapMango, Tock, Vestwell, Yellow Dog Inventory, xtraCHEF

O Toast POS oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7

Categorias relacionadas

Veja todas as categorias de software encontradas para Toast POS.