iorad

iorad

Create application instructions and step-by-step tutorials

4.7/5 (23 avaliações)

Resumo do iorad

iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application. Users can train employees on how to use the apps that power their organization or provide customers with guided tutorials on using a product, without ever having to manually take a screenshot.

iorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform.

The live preview mode shows creators exactly what users will see and experience during the tutorial. iorad accommodates different learning styles by including methods such as simple to follow outlined steps, a hard copy printout, and the interactive ‘try steps’ mode which allows users to click-along and practice while following the directions. There is also a mobile version for users who are on-the-go and tutorial creators can preview how they will appear on a mobile screen.

Tutorials can be converted into a .pdf file for those who want to have the instructions printed on paper. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Make a youtube video or link the tutorial to an integrated customer support platform such as Zendesk, Freshdesk, or Atlassian.

Preços

A partir de
US$ 129,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês e outros 22, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Indonésio, Irlandês, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Taiwanês, Tailandês, Turco, Ucraniano

iorad - Avaliações

Classificação geral
4.7/5
100% avaliações positivas
17
Excelente
6
Muito bom
0
Regular
0
Ruim
0
Péssimo
Jane M.
Traduzir com Google

Hands down my FAVORITE app!

Usado Semanal durante Mais de dois anos
Avaliado em 18/06/2019
Fonte da avaliação: Capterra

Vantagens

I was sitting at a presentation at an educational technology conference when the presenter casually mentioned ioRad. I immediately went on the site. Truth be told, I did not hear a single word she sais from that point on. I was AMAZED and began creating my first capture right there. It was that easy. When I clicked finish and saw how ioRad captured every step, every click, and labeled the screen shot, as well as producing the step-by-step instructions, I was sold! This software is BRILLIANT! It has saved me countless hours of capturing screenshots and manually adding the instructions. Better yet, is the LIVE function, where a user can see prompts to guide them click by click through a process in real time on the site.

Desvantagens

The product development is very responsive to client feedback. The software just keeps getting better and better.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Sarah B.
Traduzir com Google

The best tool to add to your toolbox

Usado Diariamente durante Mais de um ano
Avaliado em 01/07/2019
Fonte da avaliação: Capterra

iorad has taken our membership site to the next level. With the tutorials that include a live feature, and audio voiceover, you are able to create seamless steps for users that guarantee they understand what you are trying to teach.

We have had amazing customer service, with the rep actually adapting what he has created to give our users the best experience. We communicate with the rep whenever we need anything or have questions.

Vantagens

Iorad is simple to learn and use, and the design is attractive that makes people want to use the end product!

Desvantagens

Nothing! It is a great tool that allows you to accomplish almost everything!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Alfonso M.
Traduzir com Google

Step-by-Step Made Easy

Usado Diariamente durante Mais de um ano
Avaliado em 14/06/2019
Fonte da avaliação: Capterra

This tool has helped me be successful in creating instructional design solutions for my work and for my grad school projects. They are amazing at building customer relations.

Vantagens

The user interface is easy to use. The overall design experience and features are great for the type of work I do.

Desvantagens

Has minimal design changes to the cover pages to personalize the tutorials more. May be offer different fonts.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
James B.
Traduzir com Google

Easy, professional training in minutes.

Usado Semanal durante 6 a 12 meses
Avaliado em 14/06/2019
Fonte da avaliação: Capterra

We have a very limited team to support our Salesforce instance of over 300 sales users in Canada. This has freed us up to not have to screenshare and walk users through some standard issues frequently, we can just direct them to our training library and keep moving on improvements!

Vantagens

iorad makes it incredibly easy to create training videos or walk-throughs that users can experience at their own pace. As someone who has previously recorded screen-capture videos with over voice, I can say that this is 1000 times easier and more professional. The ability to tweak and update training as we need is excellent.

Desvantagens

Not really a dislike, but it would be nice to have the ability to have the training be read in French during the walk-through.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

10.0/10
Steve M.
Traduzir com Google

Ease of Use

Usado Semanal durante 6 a 12 meses
Avaliado em 28/06/2019
Fonte da avaliação: Capterra

Their customer service is very responsive and they send me emails updates on new features. Because I was in education, they also asked my input in how they can improve their product for the educational field. Extremely satisfied with iorad.

Vantagens

All I have to do in making the interactive tutorial is point and click. iorad will actually write each step for me. I can complete my tutorial in less than 3 minutes and it will come out looking extremely professional and people think I spent hours making the tutorial.

Desvantagens

Really, the only thing I could possibly ding iorad on (and this would only be me nick-picking) is when I make it a pdf, it crops out a significant amount of the screenshot. But again, this really isn't a big deal.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do iorad

A partir de
US$ 129,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Free Unlimited Public Plan: Default plan on signup. Create as many public tutorials as you want and share them with the world.

Unlimited Premium Private Plan: $129
Total per month
Set viewing permissions. Public, Private or viewable only on your own domain/support site. Brand the player with your own logo.

Enterprise Plan: Contact vendor for pricing
10+ creators and self hosting on your own domain. HTML, Powerpoint and LMS (SCORM 1.2/ SCORM 2004) export.

Recursos do iorad

  • Imagem de marca personalizável

  • API
  • Bate-papo
  • Comunicação multicanal
  • Gerenciamento de tickets de suporte
  • Gestão da base de conhecimento
  • Gestão do fluxo de trabalho
  • Histórico de contatos
  • Integração de CRM
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de terceiros
  • Mensagens instantâneas
  • Monitoramento
  • Monitoramento em tempo real
  • Notificações automáticas
  • Painel de atividades
  • Priorizar
  • Questionários e feedback
  • Relatórios e estatística

Mais informações sobre iorad

Principais recursos do iorad

  • Auto text
  • Automatic screenshots
  • Build and share tutorials for any desktop / web application
  • Bulk edit
  • Bulk edit tutorials
  • Customer support platform integration
  • Customized player theme and branding
  • Customized settings
  • Data masker tool (hide sensitive info)
  • Interactive tutorials
  • PDF files for printing
  • Privately embed tutorials
  • Restrict access
  • Step-by-step instruction
  • Ticketing center
  • Try steps, view steps or print modes
  • Unlimited tutorials
  • Voiceover audio for tutorials

Vantagens

iorad takes automatic screenshots inside the capture frame after every action the user takes, breaking the tutorial into steps and highlighting where the action took place.

Users can edit anything that has been captured by iorad, including adding or deleting steps, resizing highlights and editing the auto-generate text.

All tutorials are automatically saved onto the iorad cloud and instantly live on the web meaning no uploading is necessary. Users can then share the link immediately or embed it onto a customer support site.

iorad tutorials can be created and followed in various methods including interactive practice, simple to follow outlined steps, a hard copy printout or via mobile.

iorad integrates with customer support platforms such as Freshdesk and Zendesk offering step-by-step solutions that can be instantly translated into nearly any language.

Perguntas frequentes sobre o iorad

Abaixo estão algumas perguntas frequentes sobre o iorad.

P: Que tipo de planos o iorad oferece?

O iorad oferece os seguintes planos de pagamento:

A partir de: US$ 129,00/mês

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Não disponível

Free Unlimited Public Plan: Default plan on signup. Create as many public tutorials as you want and share them with the world.

Unlimited Premium Private Plan: $129
Total per month
Set viewing permissions. Public, Private or viewable only on your own domain/support site. Brand the player with your own logo.

Enterprise Plan: Contact vendor for pricing
10+ creators and self hosting on your own domain. HTML, Powerpoint and LMS (SCORM 1.2/ SCORM 2004) export.

P: Quais são os principais recursos do iorad?

O iorad oferece os seguintes recursos:

  • Auto text
  • Automatic screenshots
  • Build and share tutorials for any desktop / web application
  • Bulk edit
  • Bulk edit tutorials
  • Customer support platform integration
  • Customized player theme and branding
  • Customized settings
  • Data masker tool (hide sensitive info)
  • Interactive tutorials
  • PDF files for printing
  • Privately embed tutorials
  • Restrict access
  • Step-by-step instruction
  • Ticketing center
  • Try steps, view steps or print modes
  • Unlimited tutorials
  • Voiceover audio for tutorials

P: Quem costuma usar o iorad?

Os clientes habituais do iorad são:

Autônomos, Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o iorad está?

O iorad está nos seguintes idiomas:

Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Indonésio, Irlandês, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Taiwanês, Tailandês, Turco, Ucraniano

P: Que tipo de planos o iorad oferece?

O iorad tem os seguintes planos de preços:

Gratuito, Assinatura

P: O iorad é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o iorad.

P: O iorad se integra com quais outros aplicativos?

O iorad se integra com os seguintes aplicativos:

Atlassian Confluence, Freshdesk, Freshdesk, Lessonly, SharePoint, Wordpress, Zendesk, Zendesk

P: Que nível de suporte o iorad oferece?

O iorad oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo

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