Aloha POS

Aloha POS

Restaurant POS system optimized for handheld devices

3.5/5 (50 avaliações)

Resumo do Aloha POS

O que é o Aloha POS?

NCR Aloha POS is a restaurant POS (point-of-sale) system that is flexible and scalable to any size and type of restaurant whether it is fine dining or quick service. It is a fully featured solution that is available as a stand-alone system or as a web-based program. Aloha POS enables mobile ordering and payment, table and reservation management, takeout and delivery mapping, as well as kitchen production. Aloha POS offers users an intuitive visual interface that supports check spitting, card processing, loyalty programs and gift cards. There is also a mobile version of NCR Aloha POS software available for iPad and iPhone. Aloha POS offers a variety of summary reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed. If an item is running low, users will be able to see exactly how much stock is left and all data is synchronized between devices including handhelds and mobiles connected to the Aloha POS app. If the establishment's internet goes down, Aloha POS will still process and take orders thanks to its multiple layers of redundancy. The NCR company offers free software upgrades and next generation hardware terminals every five years.

Resumo do Aloha POS

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.


Recursos do Aloha POS

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Aloha POS: Aloha POS is available on iTunes for iPhone and iPad
Captura de tela do Aloha POS: Aloha POS is available on iTunes for iPhone and iPad Captura de tela do Aloha POS: Aloha POS is optimized for handheld devices Captura de tela do Aloha POS: With the Aloha POS iPhone app users can take orders tables or tabs Captura de tela do Aloha POS: Aloha POS iPhone app users can take orders by individual seats Captura de tela do Aloha POS: Users can add modifiers to each order using the Aloha iPhone app Captura de tela do Aloha POS: Users can apply gift cards and and promos using the Aloha iPhone app

Aloha POS - Avaliações

Aloha POS - Avaliações

Classificação geral
3.5
/
5 50 avaliações
Excelente
15

Muito bom
15

Regular
9

Ruim
5

Péssimo
6

Relação qualidade/preço
3.2
Recursos
3.7
Praticidade
3.7
Suporte ao cliente
3
60% dos usuários recomendam este app
Nichole S.

Aloha! Hello!


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Peter M.

It always comes down to service

I withheld final payment for the system until all the kinks were worked out and toward the end, I was told I was being given a discount of 10%. I still paid the full contracted amount that was agreed upon before the system was installed, but was confused how the discount was applied since the payment was the same. After many discussions, I finally understood: I was given a pre-purchase discount that sales personnel are allowed to give at their discretion. Someone in billing told me that "I was chosen" for the discount and it did not have to be given and she hoped that would show me their level of commitment. I told her, though the discount was appreciated when it was given months before, the initial discount had nothing to do with the service issues that occurred at installation, hence, that discount could not be applied to the problem. I told her that as a restaurant owner, I could not give someone a gift card as a gesture of generosity, and then, if when using it they had a bad experience, tell them, "at least you didn't pay full price"!


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Kathy O.

Aloha POS works great

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system. The staff finds it very easy to use as well. Very few problems.


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Vince S.

Ease of use Software

Been using Aloha POS software at three of our restaurants. Easy to train staff. Only negative is that NCR is too big of company to respond to customers needs on a timely basis.


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Don P.

POS functionality

It is too difficult to navigate the back of the house functionality. There are too many steps involved.


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Nichole S.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
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Aloha! Hello!

Usado Diariamente durante Mais de dois anos
Avaliado em 10/12/2017
Fonte da avaliação: SoftwareAdvice

Vantagens

Aloha is a lifesaver! I have used many many systems in my 10 years as a waitress and the majority of the companies I have worked for prefer Aloha. The amount of modifiers per entree items help with being intuitive and helps with server training as well. Each entree can be assigned certain buttons that help the servers efficiently place orders with ease of access. There is also a way to add and delete buttons so that should your menu change or need updating, there is a way to update within 24 hours.

Desvantagens

Adding and Deleting buttons is a little complicated if you are not familiar with the system. While you CAN do a lot with the system, it does take a lot of customer support to help any new users navigate through the software. This is a small price to pay for the ease of access that Aloha provides.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Peter M.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

It always comes down to service

Usado Outro durante Mais de um ano
Avaliado em 20/04/2017
Fonte da avaliação: SoftwareAdvice

I withheld final payment for the system until all the kinks were worked out and toward the end, I was told I was being given a discount of 10%. I still paid the full contracted amount that was agreed upon before the system was installed, but was confused how the discount was applied since the payment was the same. After many discussions, I finally understood: I was given a pre-purchase discount that sales personnel are allowed to give at their discretion. Someone in billing told me that "I was chosen" for the discount and it did not have to be given and she hoped that would show me their level of commitment. I told her, though the discount was appreciated when it was given months before, the initial discount had nothing to do with the service issues that occurred at installation, hence, that discount could not be applied to the problem. I told her that as a restaurant owner, I could not give someone a gift card as a gesture of generosity, and then, if when using it they had a bad experience, tell them, "at least you didn't pay full price"!

Vantagens

It works! It accomplishes what we need for the most part and the issues that arise from time to time are generally dealt with easily.

Desvantagens

Service. Setting up the system was a horrible experience. There were no less than 3 trained technicians working on the install, yet it took 4 painful weeks to finally get it working the way it should.
Because it is a computer, I find it hard to believe that we are told sometimes that it cannot do that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Kathy O.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
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Aloha POS works great

Usado Diariamente durante Mais de dois anos
Avaliado em 09/12/2017
Fonte da avaliação: SoftwareAdvice

Overall this product works very well, and is very easy to figure out if you sit and learn for a bit. There are many integrated functions that allow us to do many things within the system. The staff finds it very easy to use as well. Very few problems.

Vantagens

I can edit most things on my own, and the ease of changing things in the POS is fairly simple. The ergonomic design makes it easy for staff to use.

Desvantagens

I think the customer service sometimes lacks, in terms of getting through to the right person to help and then the problem never truly being resolved. Some of the buttons I have needed in the past, are not allowed on my end and I have to call and have someone add them to my end which is silly.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Vince S.
Setor: Restaurantes
Porte da empresa: 13-50 funcionários
Traduzir com Google

Ease of use Software

Usado Diariamente durante Mais de dois anos
Avaliado em 08/05/2017
Fonte da avaliação: SoftwareAdvice

Been using Aloha POS software at three of our restaurants. Easy to train staff. Only negative is that NCR is too big of company to respond to customers needs on a timely basis.

Vantagens

Quick to learn. Great for multi units operations. No monthly fees, can purchase Aloha outright. Provides necessary reports to efficiently run and operate your business. Durability.

Desvantagens

NCR support response time to issues . Monthly Fees for optional products e-cards, loyalty. Unable to purchase swipe e-cards from other sources.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Don P.
Setor: Restaurantes
Porte da empresa: 201-500 funcionários
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POS functionality

Usado Diariamente durante Mais de dois anos
Avaliado em 17/01/2018
Fonte da avaliação: SoftwareAdvice

It is too difficult to navigate the back of the house functionality. There are too many steps involved.

Vantagens

Ease of use for servers in that the categorization and screens are easy to follow and remember. The checkout feature for daily data capturing is also very usefull.

Desvantagens

Back of the house programming. Changing buttons and designing screens, along with changing the footer on the customer ticket, is too difficult to navigate easily.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
6.7/10
Baseado em 50 usuários
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Preço do Aloha POS

Preço do Aloha POS

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.

Relação qualidade/preço
3.2/5
Baseado em 50 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Aloha POS

Recursos do Aloha POS

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3.7/5
Baseado em 50 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Aloha POS

Mais informações sobre Aloha POS

Principais recursos do Aloha POS

  • Built for handheld devices and mobile phones
  • Category sales reports
  • Consumer engagement
  • Continued functionality without internet
  • Delivery management
  • Employee theft
  • Enter orders
  • Fixed POS terminals
  • Item sales reports
  • Labour costs reports
  • Multi-functional POS
  • Multiple layers of redundancy
  • On-premise POS software with data services in the cloud
  • Payments
  • Product mix reports
  • Reports
  • Security
  • Server sales reports
  • Service speed reports
  • Streamline food preparation
  • Total sales reports

Vantagens

Aloha POS is available as both an on-premise software and a cloud-based service with data storage.

Restaurant owners and managers can streamline their restaurant’s processes including order routing, breakdowns, and kitchen management.

Aloha POS offers a variety of reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed.

Aloha POS is an ideal solution for all restaurant types or sizes and thanks to its flexibility, users can add or remove products from their software package at anytime.

Security features offered by Aloha POS include threat detection, employee theft and compromise prevention.

Perguntas frequentes sobre o Aloha POS

Perguntas frequentes sobre o Aloha POS

Abaixo estão algumas perguntas frequentes sobre o Aloha POS.

P: Que tipo de planos o Aloha POS oferece?

O Aloha POS oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime. Contact NCR Aloha POS for pricing.

P: Quais são os principais recursos do Aloha POS?

O Aloha POS oferece os seguintes recursos:

  • Built for handheld devices and mobile phones
  • Category sales reports
  • Consumer engagement
  • Continued functionality without internet
  • Delivery management
  • Employee theft
  • Enter orders
  • Fixed POS terminals
  • Item sales reports
  • Labour costs reports
  • Multi-functional POS
  • Multiple layers of redundancy
  • On-premise POS software with data services in the cloud
  • Payments
  • Product mix reports
  • Reports
  • Security
  • Server sales reports
  • Service speed reports
  • Streamline food preparation
  • Total sales reports

P: Quem costuma usar o Aloha POS?

Os clientes habituais do Aloha POS são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Aloha POS está?

O Aloha POS está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Aloha POS oferece?

O Aloha POS tem os seguintes planos de preços:

Assinatura

P: O Aloha POS é compatível com disponíveis móveis?

O Aloha POS é compatível com os seguintes dispositivos:

iPhone, iPad

P: O Aloha POS se integra com quais outros aplicativos?

O Aloha POS se integra com os seguintes aplicativos:

7Shifts, Clear Spider, HotSchedules, Hubworks Hostel Management, QSROnline, SailPlay Loyalty, SynergySuite, TimeForge, WebRezPro, Wisetail LMS

P: Que nível de suporte o Aloha POS oferece?

O Aloha POS oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone