Aloha POS

Restaurant POS system optimized for handheld devices

3,6 /5 (59 avaliações) Escreva uma avaliação!

Resumo do Aloha POS

O que é o Aloha POS?

NCR Aloha POS is a restaurant POS (point-of-sale) system that is flexible and scalable to any size and type of restaurant whether it is fine dining or quick service. It is a fully featured solution that is available as a stand-alone system or as a web-based program. Aloha POS enables mobile ordering and payment, table and reservation management, takeout and delivery mapping, as well as kitchen production.

Aloha POS offers users an intuitive visual interface that supports check spitting, card processing, loyalty programs and gift cards. There is also a mobile version of NCR Aloha POS software available for iPad and iPhone.

Aloha POS offers a variety of summary reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed. If an item is running low, users will be able to see exactly how much stock is left and all data is synchronized between devices including handhelds and mobiles connected to the Aloha POS app.

If the establishment's internet goes down, Aloha POS will still process and take orders thanks to its multiple layers of redundancy. The NCR company offers free software upgrades and next generation hardware terminals every five years.

Resumo do Aloha POS

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.


Recursos do Aloha POS

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Aloha POS is available on iTunes for iPhone and iPad
With the Aloha POS iPhone app users can take orders tables or tabs
Aloha POS iPhone app users can take orders by individual seats
Users can add modifiers to each order using the Aloha iPhone app
Users can apply gift cards and and promos using the Aloha iPhone app
Aloha POS is optimized for handheld devices
Captura de tela do Aloha POS: Aloha POS is available on iTunes for iPhone and iPad Captura de tela do Aloha POS: With the Aloha POS iPhone app users can take orders tables or tabs Captura de tela do Aloha POS: Aloha POS iPhone app users can take orders by individual seats Captura de tela do Aloha POS: Users can add modifiers to each order using the Aloha iPhone app Captura de tela do Aloha POS: Users can apply gift cards and and promos using the Aloha iPhone app Captura de tela do Aloha POS: Aloha POS is optimized for handheld devices

Aloha POS - Avaliações

Aloha POS - Avaliações

Classificação geral
3,6
/
5
Excelente
18

Muito bom
17

Regular
11

Ruim
7

Péssimo
6

Relação qualidade/preço
3,2
Recursos
3,7
Praticidade
3,7
Suporte ao cliente
3
59% dos usuários recomendam este app
Nichole S.

Aloha! Hello!


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Anthony A.

Perfect for Restaurants

Overall it works great with ADP interface for timekeeping.


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Avaliador Verificado

Aloha to Aloha

Aloha was a leader in the industry, but I don't feel they have kept up with the other, newer and more streamlined systems. I've often felt as though they keep trying to put makeup on the old version and not bring anything new. But the cost associated with this system is astronomical.


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Jessica K.

Easiest POS System To Learn


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Peter M.

It always comes down to service

I withheld final payment for the system until all the kinks were worked out and toward the end, I was told I was being given a discount of 10%. I still paid the full contracted amount that was agreed upon before the system was installed, but was confused how the discount was applied since the payment was the same. After many discussions, I finally understood: I was given a pre-purchase discount that sales personnel are allowed to give at their discretion. Someone in billing told me that "I was chosen" for the discount and it did not have to be given and she hoped that would show me their level of commitment. I told her, though the discount was appreciated when it was given months before, the initial discount had nothing to do with the service issues that occurred at installation, hence, that discount could not be applied to the problem. I told her that as a restaurant owner, I could not give someone a gift card as a gesture of generosity, and then, if when using it they had a bad experience, tell them, "at least you didn't pay full price"!


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Nichole S.
Setor: Restaurantes
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Aloha! Hello!

Usado Diariamente durante Mais de dois anos
Avaliado em 10/12/2017
Fonte da avaliação: SoftwareAdvice

Vantagens

Aloha is a lifesaver! I have used many many systems in my 10 years as a waitress and the majority of the companies I have worked for prefer Aloha. The amount of modifiers per entree items help with being intuitive and helps with server training as well. Each entree can be assigned certain buttons that help the servers efficiently place orders with ease of access. There is also a way to add and delete buttons so that should your menu change or need updating, there is a way to update within 24 hours.

Desvantagens

Adding and Deleting buttons is a little complicated if you are not familiar with the system. While you CAN do a lot with the system, it does take a lot of customer support to help any new users navigate through the software. This is a small price to pay for the ease of access that Aloha provides.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Anthony A.
Setor: Alimentação e bebidas
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Perfect for Restaurants

Usado Diariamente durante Mais de dois anos
Avaliado em 11/03/2020
Fonte da avaliação: SoftwareAdvice

Overall it works great with ADP interface for timekeeping.

Vantagens

Aloha is perfect for restaurants industries. I used it at Fatburger at all our store locations. We pulled payroll hours and exported it into ADP easily.

Desvantagens

I can't say much about what I liked least about it since I only used it for payroll purposes. However it had over great functions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Avaliador Verificado
Setor: Hotelaria
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Aloha to Aloha

Usado Outro durante Mais de dois anos
Avaliado em 21/08/2020
Fonte da avaliação: Capterra

Aloha was a leader in the industry, but I don't feel they have kept up with the other, newer and more streamlined systems. I've often felt as though they keep trying to put makeup on the old version and not bring anything new. But the cost associated with this system is astronomical.

Vantagens

I really like the setup and the presentation of the software. The older versions were always clean and I like that they kept this through the years. The software works well and is user-friendly. The layout is nice and easy to read and find what you are looking for. I mostly liked the ability to pull up the reporting on my phone via the app. It was amazing!

Desvantagens

This program continues to grow and expand but I don't feel it is doing so in a good way. While they focus on what they have always done, other systems provide more and seem to do so in a more streamlined manner. The support is lacking and hard to get through to the right person to help. They use so many people or satellite companies that have limited resources. I used one that said they were large and could handle all we were rolling out, but they could not. They were never there when we needed them.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Jessica K.
Setor: Alimentação e bebidas
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Easiest POS System To Learn

Usado Diariamente durante Mais de dois anos
Avaliado em 15/02/2020
Fonte da avaliação: Capterra

Vantagens

I’ve been using this POS system for 4 years and it didn’t take long to understand how it works.

Desvantagens

This software will glitch from time to time when pressing certain command buttons.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Peter M.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

It always comes down to service

Usado Outro durante Mais de um ano
Avaliado em 20/04/2017
Fonte da avaliação: SoftwareAdvice

I withheld final payment for the system until all the kinks were worked out and toward the end, I was told I was being given a discount of 10%. I still paid the full contracted amount that was agreed upon before the system was installed, but was confused how the discount was applied since the payment was the same. After many discussions, I finally understood: I was given a pre-purchase discount that sales personnel are allowed to give at their discretion. Someone in billing told me that "I was chosen" for the discount and it did not have to be given and she hoped that would show me their level of commitment. I told her, though the discount was appreciated when it was given months before, the initial discount had nothing to do with the service issues that occurred at installation, hence, that discount could not be applied to the problem. I told her that as a restaurant owner, I could not give someone a gift card as a gesture of generosity, and then, if when using it they had a bad experience, tell them, "at least you didn't pay full price"!

Vantagens

It works! It accomplishes what we need for the most part and the issues that arise from time to time are generally dealt with easily.

Desvantagens

Service. Setting up the system was a horrible experience. There were no less than 3 trained technicians working on the install, yet it took 4 painful weeks to finally get it working the way it should.
Because it is a computer, I find it hard to believe that we are told sometimes that it cannot do that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
6,7/10
Baseado em 59 usuários
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Preço do Aloha POS

Preço do Aloha POS

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime.
Contact NCR Aloha POS for pricing.

Relação qualidade/preço
3,2/5
Baseado em 59 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Aloha POS

Recursos do Aloha POS

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,7/5
Baseado em 59 usuários
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Categorias

Mais informações sobre Aloha POS

Mais informações sobre Aloha POS

Principais recursos do Aloha POS

  • Built for handheld devices and mobile phones
  • Category sales reports
  • Consumer engagement
  • Continued functionality without internet
  • Delivery management
  • Employee theft
  • Enter orders
  • Fixed POS terminals
  • Item sales reports
  • Labour costs reports
  • Multi-functional POS
  • Multiple layers of redundancy
  • On-premise POS software with data services in the cloud
  • Payments
  • Product mix reports
  • Reports
  • Security
  • Server sales reports
  • Service speed reports
  • Streamline food preparation
  • Total sales reports

Vantagens

Aloha POS is available as both an on-premise software and a cloud-based service with data storage.

Restaurant owners and managers can streamline their restaurant’s processes including order routing, breakdowns, and kitchen management.

Aloha POS offers a variety of reports including total sale, server sales, product mix, item and category sales, labor costs, and service speed.

Aloha POS is an ideal solution for all restaurant types or sizes and thanks to its flexibility, users can add or remove products from their software package at anytime.

Security features offered by Aloha POS include threat detection, employee theft and compromise prevention.

Perguntas frequentes sobre o Aloha POS

Perguntas frequentes sobre o Aloha POS

Abaixo estão algumas perguntas frequentes sobre o Aloha POS.

P: Que tipo de planos o Aloha POS oferece?

O Aloha POS oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Não disponível

All-inclusive monthly payment. No contract period required. No unexpected costs. Users can add or remove products anytime. Contact NCR Aloha POS for pricing.

P: Quais são os principais recursos do Aloha POS?

O Aloha POS oferece os seguintes recursos:

  • Built for handheld devices and mobile phones
  • Category sales reports
  • Consumer engagement
  • Continued functionality without internet
  • Delivery management
  • Employee theft
  • Enter orders
  • Fixed POS terminals
  • Item sales reports
  • Labour costs reports
  • Multi-functional POS
  • Multiple layers of redundancy
  • On-premise POS software with data services in the cloud
  • Payments
  • Product mix reports
  • Reports
  • Security
  • Server sales reports
  • Service speed reports
  • Streamline food preparation
  • Total sales reports

P: Quem costuma usar o Aloha POS?

Os clientes habituais do Aloha POS são:

Pequenas empresas, Grandes empresas, Empresas de médio porte

P: Em que idioma o Aloha POS está?

O Aloha POS está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Aloha POS oferece?

O Aloha POS tem os seguintes planos de preços:

Assinatura

P: O Aloha POS é compatível com disponíveis móveis?

O Aloha POS é compatível com os seguintes dispositivos:

iPhone, iPad

P: O Aloha POS se integra com quais outros aplicativos?

O Aloha POS se integra com os seguintes aplicativos:

7shifts, Clear Spider, HotSchedules, Hubworks Hostel Management, QSROnline, SailPlay Loyalty, SynergySuite, TimeForge, WebRezPro, Wisetail LMS

P: Que nível de suporte o Aloha POS oferece?

O Aloha POS oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone