iSpring Learn

Reasonable/fair billing
No limit for on-line content
I found this amazing when I first started using iSpring Learn in 2010. There seems to be no limit to how much content can be uploaded to iSpring Learn servers. I currently have about 10gb in the system. Other learning management systems I have used charged by the megabyte combined with number of students
Great up-time track record
It goes without saying that students must have consistent access to the eLearning system. I know of only two times during my seven years with iSpring when the system went down.
Single source for authoring (iSpring Suite) and LMS (iSpring Learn)
Completed PowerPoint presentations and QuizMaker tests can be seamlessly converted and uploaded to iSpring Learn
Unique method of classifying/managing/categorizing users in iSpring Learn
This feature is extremely important to us. The majority of our users are taking courses from career centers, community colleges, universities, and companies. As such, we do not actually facilitate classes for many of the students using our materials. With iSpring Learn, I set up an Organization for each company and school and then set up a user from the school who will act as the instructor/facilitator for the class. This person will receive all correspondences (questions, test results, assignments)

eCommerce is limited. iSpring's definition of a "Course" is just about any content item (presentation, reading material, test, assignment, etc.). My "courses" typically have 10 modules and as many as 28 lessons. Each lesson contains about 5 content items. For eCommerce, it would be better to provide access to a full course (by my definition), instead of a single content item.

Software is not bad for creation of elearning courses

Very poor customer service. I am a old customer of Ispring for more than 10 years. They sell life time software validity. Recently my maintenance plan expired. I asked them to change my mail id as my earlier id was not working properly. Surprisingly for changing email in their online account they need a maintenance plan. Quite unprofessional. I felt cheated.

It is hard to know where to begin. After experiencing a frustrating year for myself and my learners with another popular LMS, I am celebrating the move to I Spring Learn. The IT support is hands down-beyond outstanding. I am NOT a designer or IT professional but a Registered Nurse by trade and reached out for help a number of times as I developed and placed over 40 hours of content in a learning path. They have your back. Patient, fast, expert help and not just while you are testing as a potential new customer. They stay at your side through it all. After a year of incredible frustration with learning content not "completing" for learners; and no answers from the previous LMS, I Spring Learn saved the day. I love how easy it is to publish professional training materials right to the LMS and how learners can proceed through content problem free. The settings are easy to navigate for both the administrator and the student; the tutorials are plentiful, concise and well done and the gamification feature adds to the fun.
Thank you I Spring for your great products. It is just so easy to succeed with I Spring!

I have to reach for this....but if I could improve it; I would add the ability to put a picture in the background of my sign in page to spice things up a bit.