Skype for Business

Skype for Business

Converse, share and work with remote business collaboration

4.3/5 (8632 avaliações)

Resumo do Skype for Business

Skype for Business extends Skype’s standard capabilities beyond 25 users to cater for broader business deployment. Available standalone or integrated tightly within Microsoft’s Office 365 corporate packages and Enterprise plans, Skype for Business provides a total online meeting solution. Make VoIP calls or engage in message, audio and video chats with individuals across every device, before engaging in meetings with up to 250 people. One platform provides advance scheduling, multi-party 1080p HD video conferencing, plus real time application and desktop sharing with support for PowerPoint presentations also. Skype Meeting Broadcast further broadens the reach to host webinars for up to 10,000 attendees, integrating full producer controls, Microsoft Azure streaming, Bing Pulse polling and audience participation via Yammer.

Single click or touch sign on keeps joining sessions easy from calendar or meeting notifications, while Microsoft’s PSTN conferencing enables meeting attendance from just a telephone. Simply use a dial in number when Internet access is unavailable, with local numbers available worldwide to reduce calling costs.

Preços

A partir de
US$ 2,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês e outros 22, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Indonésio, Irlandês, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Taiwanês, Tailandês, Turco, Ucraniano

Skype for Business - Avaliações

Classificação geral
4.3/5
87% avaliações positivas
4418
Excelente
3058
Muito bom
892
Regular
191
Ruim
74
Péssimo
Avaliador Verificado
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SKYPE IS MY TYPE

Usado Diariamente durante 1 a 5 meses
Avaliado em 20/09/2019
Fonte da avaliação: Capterra

There are certain things that I mostly like in this product it’s screen sharing property that allow me to share my screen with my colleagues during any particular task. I can also store my important documents and files on this application because it provides a huge amount of storage that can keep dozens of files altogether. Additionally, I love the way in which it records my video and audio conversions. Also, an important feature that I prefer is it’s cross device communication that allow me to communicate to my teammates on every type of device. All these interesting features are making my experience with this application more enhanced and also quite interesting. Last but not the least it provides an immense security for my documents as well as for my pictures and videos also.

Vantagens

There are certain things that I mostly like in this product it’s screen sharing property that allow me to share my screen with my colleagues during any particular task. I can also store my important documents and files on this application because it provides a huge amount of storage that can keep dozens of files altogether. Additionally, I love the way in which it records my video and audio conversions. Also, an important feature that I prefer is it’s cross device communication that allow me to communicate to my teammates on every type of device. All these interesting features are making my experience with this application more enhanced and also quite interesting. Last but not the least it provides an immense security for my documents as well as for my pictures and videos also.

Desvantagens

There are certain things that I mostly like in this product it’s screen sharing property that allow me to share my screen with my colleagues during any particular task. I can also store my important documents and files on this application because it provides a huge amount of storage that can keep dozens of files altogether. Additionally, I love the way in which it records my video and audio conversions. Also, an important feature that I prefer is it’s cross device communication that allow me to communicate to my teammates on every type of device. All these interesting features are making my experience with this application more enhanced and also quite interesting. Last but not the least it provides an immense security for my documents as well as for my pictures and videos also.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Osamah A.
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Connect with your co-workers

Usado Diariamente durante Mais de dois anos
Avaliado em 10/09/2019
Fonte da avaliação: Capterra

I have been using Skype for Business for almost 3 years now and I am completely satisfied with it.

I often connect with my friends and family through Skype video calls and the video quality is just amazing, the voice is fine and pure. Skype does have other features than calls that often come in handy and makes your work easier like the Whiteboard and the screen sharing features.

through 3 years of using Skype, I have realized how much it saved for me by letting me make tons of calls without charging a dime! I just love Skype for Business!

Vantagens

I love Skype for Business because it lets me connect with my friends, classmates or even with strangers that I meet in some online game! Skype has many many amazing features that I enjoy every day. it lets you voice call or even video call your friends in an HD resolution and high-quality audio for free and without any interruption.

I always make video calls with my entire class using Skype for Business. As it allows up to 250 different users to be connected in one single call, that is just amazing. we usually use this feature to discuss the class.

Another feature I like about Skype for Business is the screen sharing feature, in which you can share your desktop with someone else, he can see everything in your screen without needing to be beside you, that is very helpful.

Also, I like to use the Whiteboard which is like a work-space that you can use to explain and draw things on it. You can make your own Poll and get your friends to vote and display the results.

Desvantagens

Bottom line, nothing to hate or dislike about Skype for Business, it is just the perfect phone (or video) calls platform. Some people might hate to pay some money for more features but it is worth it!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Travis A.
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Daily User

Usado Diariamente durante Mais de dois anos
Avaliado em 29/08/2019
Fonte da avaliação: SoftwareAdvice

We take the good with the bad, but the benefits far exceed the few cons we've identified. We will continue to use Skype daily as it has become ingrained in the way we conduct business.

Vantagens

Big money saver for our business. Helps us eliminate the need for expensive phone networks and business travel. We have multiple locations around the country and Skype for business allows us to have frequent video conferences from location to location without business travel.
We have come to rely on it so much that most of our employees have moved away from desk phones to just using Skype for Business as their only phone. It's been a logical and easy transition for us.

Desvantagens

Occasionally we have a weird glitch where it will shut down on us for some un-known reason. It's usually intuitive enough for some non-technical employee to get it figured out and fix it, but sometimes we have to call in the experts from our IT department to come bail us out.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

10.0/10
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An Extremely Versatile Means of Professional Communication

Usado Diariamente durante Mais de dois anos
Avaliado em 05/08/2019
Fonte da avaliação: Capterra

Skype for Business is a phenomenal software that has truly incorporated a lot of features into one extremely easy-to-use application. Knowing that you can stay in communication with absolutely anyone in your firm, and knowing their availability throughout the entire workday makes it a very convenient application to use, which is why I will continue to use it as a my first option for communication and messaging at work. The subtle and slight change of granting a user the ability to save certain messages would be a large plus, but regardless of whether or not such a feature gets incorporated, the software remains highly useful, effective, and dynamic.

Vantagens

As briefly indicated by the title, the most valuable aspect of this software is its ability to truly serve as an extremely flexible channel of communication in both an active and a passive sense. Not only does the software function as a platform to send messages, chat casually and professionally, share your screen, easily upload and download files, and more, but it also functions as a way to keep tabs on the activities of your fellow co-workers without having to physically ask them whether they are fully available, busy, or in an important meeting where they cannot be disturbed. Since the software automatically updates whether you are away from your computer or on it, others can know if it is a good time to talk to you, or if you are currently inactive or busy. In addition, perhaps my personal favorite aspect of this software is that you can choose to not receive messages for a certain period of time. This makes me feel calm and relaxed when presenting my screen to a group of coworkers, knowing that no private information will pop up on my screen via a Skype chat.

Desvantagens

Although this software has been truly helpful and rewarding throughout the years where I have used it on a daily basis, there is one small aspect where I have always felt like improvement could be made. Once a skype chat is closed, all messages are immediately lost and, as far as I know, there is no way to recover them. As a result, important information can be accidentally dismissed, or a crash of the application can cause info to get lost, forcing the user to have to ask for it again. This has been a relatively frequent problem that my co workers and I share, and has forced us to use another form of instant messaging when sending links that we may need to access multiple times. A feature to "save" messages or "pin" them would certainly be largely satisfactory to many users.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
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Good for connecting with colleagues

Usado Diariamente durante Mais de dois anos
Avaliado em 08/07/2019
Fonte da avaliação: Capterra

Overall, I have had a positive experience with Skype and would love to see them continually improve upon the product. I found that when using Skype for video calls, the quality is usually very good in terms of both the picture and audio.

Vantagens

Skype integrates very well with the Microsoft office suite and has enabled me and my colleagues to connect with each other instantly and effectively. I think it's great that Skype allows you to edit messages that were previously sent. This has enabled me to rectify embarrassing typos as well as correct vital information.

Our team also likes how you can setup different chats with specific individuals; this is very helpful when we need to share information with a more broad or limited audience. I also like how all users can easily view which members have been added to what chat.

When using skype for video calls, I like to use the screen share feature quite frequently for training during meetings as well.

Desvantagens

In terms of features I would like to see, I think it would be great if Skype would have one more layer of backup for messages. There have been times where I deleted messages and wasn't able to restore them.

In the past, Skype would allow us to copy and paste information from multiple highlighted messages into our company database. However, in a recent update, skype did away with this feature and now we have to copy multiple messages one by one. This is very inconvenient and I would love to see this restored!

Skype also has issues with lagging and crashing that seem to be unrelated to our company network.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

7.0/10

Preço do Skype for Business

A partir de
US$ 2,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Skype is FREE for use by up to 25 people.

Standalone Online Plan 1: $2.00 per user per month

Standalone Online Plan 2 (adds Skype for Business online meetings): $5.50 per user per month

Office 365 Business Essentials: $5.00 per user per month for at least 1 year

Office 365 Business Premium: $12.50 per user per month for at least 1 year

International calling rates still apply, additional enterprise price plans are available.

Recursos do Skype for Business

  • API
  • Bate-papo
  • Mensagens instantâneas
  • Mensagens por voz
  • Vídeo conferência

  • Análise de dados em tempo real
  • Conferências
  • Gravação de chamadas
  • Identificador de chamadas
  • Integração de CRM
  • Integração de terceiros
  • Monitoramento
  • Monitoração de chamadas
  • Notificações automáticas
  • Painel de atividades
  • Relatório de chamadas
  • Relatórios e estatística
  • Relatórios em tempo real
  • Roteamento de chamadas
  • Transferência de chamadas

Mais informações sobre Skype for Business

Principais recursos do Skype for Business

  • Application and desktop sharing options
  • Audio, video, text plus online meetings and webinars
  • Integration within Office 365 suite packages
  • Make HD video calls, conduct meetings and webinars
  • Make VoIP calls to Skype contacts, mobiles and landlines
  • Never miss a call with voice mail and alerts
  • Remote collaboration & live co-authoring between colleagues
  • Securely encrypted to keep data and conversations safe
  • Send instant messages between Skype clients
  • Skype client apps available for all phones and tablets
  • Stream live 1080p HD video calls

Vantagens

  • Skype for Business provides voice-over-IP (VoIP) communication and collaboration features for business use, with application support for all computers, tablets and phones.
  • Available standalone or packed with Microsoft Office 365 plans, providing seamless desktop/screen sharing and co-authoring capabilities from within popular apps.
  • Schedule and conduct online meetings with 250 attendees, or invite potentially up to 10,000 people to webinars – limited to colleagues or open to the web public.
  • Make audio calls to Skype client contacts, HD video chats and messaging sessions or enable attendees to join online meetings via telephone and Microsoft’s PSTN.
  • Access common calling features, built-in voice mail with Exchange integration to log missed calls – all with secure encryption enabled by default.
  • Perguntas frequentes sobre o Skype for Business

    Abaixo estão algumas perguntas frequentes sobre o Skype for Business.

    P: Que tipo de planos o Skype for Business oferece?

    O Skype for Business oferece os seguintes planos de pagamento:

    A partir de: US$ 2,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Não disponível

    Skype is FREE for use by up to 25 people.

    Standalone Online Plan 1: $2.00 per user per month

    Standalone Online Plan 2 (adds Skype for Business online meetings): $5.50 per user per month

    Office 365 Business Essentials: $5.00 per user per month for at least 1 year

    Office 365 Business Premium: $12.50 per user per month for at least 1 year

    International calling rates still apply, additional enterprise price plans are available.

    P: Quais são os principais recursos do Skype for Business?

    O Skype for Business oferece os seguintes recursos:

    • Application and desktop sharing options
    • Audio, video, text plus online meetings and webinars
    • Integration within Office 365 suite packages
    • Make HD video calls, conduct meetings and webinars
    • Make VoIP calls to Skype contacts, mobiles and landlines
    • Never miss a call with voice mail and alerts
    • Remote collaboration & live co-authoring between colleagues
    • Securely encrypted to keep data and conversations safe
    • Send instant messages between Skype clients
    • Skype client apps available for all phones and tablets
    • Stream live 1080p HD video calls

    P: Quem costuma usar o Skype for Business?

    Os clientes habituais do Skype for Business são:

    Autônomos, Grandes empresas, Empresas de médio porte, Administrações públicas, Pequenas empresas

    P: Em que idioma o Skype for Business está?

    O Skype for Business está nos seguintes idiomas:

    Árabe, Chinês (simplificado), Chinês (tradicional), Checo, Danês, Holandês, Inglês, Filandês, Francês, Alemão, Hebreu, Húngaro, Indonésio, Irlandês, Italiano, Japonês, Coreano, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Taiwanês, Tailandês, Turco, Ucraniano

    P: Que tipo de planos o Skype for Business oferece?

    O Skype for Business tem os seguintes planos de preços:

    Assinatura

    P: O Skype for Business é compatível com disponíveis móveis?

    O Skype for Business é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Skype for Business se integra com quais outros aplicativos?

    O Skype for Business se integra com os seguintes aplicativos:

    AbacusLaw, Clarity Connect, Five9, LiveConf, Microsoft Project, Microsoft Teams, Office 365, PeekTime, RingCentral Office, Unily

    P: Que nível de suporte o Skype for Business oferece?

    O Skype for Business oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Tutoriais em vídeo

    Produtos populares