Cisco Webex

Conferência de voz e vídeo com compartilhamento de tela

4,4 /5 (4348 avaliações) Escreva uma avaliação!

Resumo do Cisco Webex

O que é o Cisco Webex?

O WebEx combina o compartilhamento de área de trabalho via navegador na Internet com videoconferência e vídeo, para que todos vejam a mesma coisa enquanto você fala.

Economize o tempo e dinheiro de deslocamentos. Trabalhe em conjunto com colegas e clientes distantes. Elimine o incômodo de enviar arquivos por e-mail e continuar o contato por telefone. Torne suas reuniões mais produtivas e eficazes.

Deixe todos sempre informados: compartilhe o que está sendo exibido na tela do seu computador com todos os participantes da reunião, mesmo que eles não tenham uma conta no WebEx.

Colabore em tempo real: use as ferramentas de quadro branco e anotações para marcar documentos compartilhados. E deixe qualquer membro da reunião fazer o mesmo.
Seja informal e pessoal em videoconferências

O WebEx ainda acredita que se comunicar vendo o rosto das pessoas é importante. Por isso, a ferramenta permite transmitir ao vivo por webcam em todas as reuniões ou sessões. Presencie os sorrisos, faça contato visual e prepare-se para aparecer no vídeo.
Não perca os momentos mais surpreendentes

Registre as conversas e decisões gravando o áudio e o vídeo da reunião com apenas um clique. E compartilhe os arquivos gerados com segurança com quem quiser.
Leve reuniões online para o mundo mobile

O pessoal que está sempre em trânsito agradece! Com o WebEx, agendar, hospedar ou participar é fácil, não importa onde você esteja: no desktop, laptop ou celular.

Resumo do Cisco Webex

Preços

A partir de
€ 12,85/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Recursos do Cisco Webex

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 4, Índia, Japão, Alemanha, Brasil
Idiomas
Chinês (simplificado), Chinês (tradicional), Inglês, Francês, Alemão e outros 5, Italiano, Japonês, Coreano, Português, Espanhol

Mídias

When joining rooms, users can define whether they with to call in or be called
Users can initiate and join meetings
Multiple participants can be added to a meeting room
Screen sharing allows users to share information from their device
Video conferencing is supported
Cisco Webex offers native apps for Android and iOS
Users can view all of their upcoming scheduled meetings
Before screen sharing begins, Cisco Webex confirms that the user wants their screen to be seen
Cisco Webex - Vídeo Captura de tela do Cisco Webex: When joining rooms, users can define whether they with to call in or be called Captura de tela do Cisco Webex: Users can initiate and join meetings Captura de tela do Cisco Webex: Multiple participants can be added to a meeting room Captura de tela do Cisco Webex: Screen sharing allows users to share information from their device Captura de tela do Cisco Webex: Video conferencing is supported Captura de tela do Cisco Webex: Cisco Webex offers native apps for Android and iOS Captura de tela do Cisco Webex: Users can view all of their upcoming scheduled meetings Captura de tela do Cisco Webex: Before screen sharing begins, Cisco Webex confirms that the user wants their screen to be seen

Cisco Webex - Avaliações

Cisco Webex - Avaliações

Classificação geral
4,4
/
5
Excelente
2257

Muito bom
1641

Regular
376

Ruim
63

Péssimo
11

Relação qualidade/preço
4,2
Recursos
4,3
Praticidade
4,2
Suporte ao cliente
4,2
90% dos usuários recomendam este app
Oscar A.

Webex - Excellent for collaboration

In general I found it a very useful tool.
I mainly use the conference module, but the support module has given us very good results.
The extensions for browsers or for Outlook have been helpful, as well as the desktop application.


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Avaliador Verificado

User Friendly Collaboration Tool

Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.


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Steve B.

How the mighty have fallen

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.


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Vadiraja T.

One of the best, could be better

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.


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Kevin H.

Teleconferencing software with an enterprise mindset

Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.


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Oscar A.
Setor: Serviços e tecnologia da informação
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Webex - Excellent for collaboration

Usado Semanal durante Mais de dois anos
Avaliado em 07/02/2020
Fonte da avaliação: Capterra

In general I found it a very useful tool.
I mainly use the conference module, but the support module has given us very good results.
The extensions for browsers or for Outlook have been helpful, as well as the desktop application.

Vantagens

It is a very easy to use tool and compatible with several devices.
It allows us to collaborate from our cell phones or PC.
The fact that you can dial a number to join the conference gives you more frexibility to collaborate with third parties.
Security with passwords for meetings can be improved.
Serving for remote support is quite useful as well.

Desvantagens

The price could be a disadvantage compared to other software or similar app's.
I think it needs to have more flexible plans.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Avaliador Verificado
Setor: Telecomunicações
Porte da empresa: 5.001-10.000 funcionários
Traduzido para o Português
Traduzido para o Português

User Friendly Collaboration Tool

Usado Diariamente durante Mais de dois anos
Avaliado em 13/08/2020
Fonte da avaliação: Capterra

Overall Webex has helped our organization meet with each other regardless of our location. It allows us to train new hires, schedule 1:1s with employees, or simply collaborate to bring out a project.

Vantagens

I have several favorites when it comes to Webex. I really like how you can schedule unique future meetings with recurring sessions and how you can also schedule ad-hoc meetings using your Personal Room. The use of the personal room is one of my favorites because you have your unique link that you can start whenever, or you can choose to not use your personal room and schedule meetings ahead.
I also like the new virtual background and blur features that were just released.

Desvantagens

Sometimes it uses up a lot of bandwidth... that's to be expected. However, it can cause overload when you are sharing webcam and perhaps doing a demo on a product. Of course that is relative to your OS, but it's one of the things that I notice specifically when I use Webex.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Steve B.
Setor: Serviços financeiros
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

How the mighty have fallen

Usado Diariamente durante Mais de dois anos
Avaliado em 08/09/2018
Fonte da avaliação: Capterra

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Vantagens

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Desvantagens

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 3.0/10

Vadiraja T.
Setor: Serviços e tecnologia da informação
Porte da empresa: 10.000+ funcionários
Traduzido para o Português
Traduzido para o Português

One of the best, could be better

Usado Diariamente durante Mais de dois anos
Avaliado em 26/08/2020
Fonte da avaliação: Capterra

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Vantagens

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed.
> Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most.
> Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Desvantagens

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Kevin H.
Setor: Telecomunicações
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Teleconferencing software with an enterprise mindset

Usado Diariamente durante Mais de um ano
Avaliado em 25/08/2020
Fonte da avaliação: Capterra

Overall, the product works well enough. The features and quality of the video and audio work well to the point that we can perform paid consultations and workshops with our members. The interface is straightforward and is used by all of our technical and nontechnical staff on a daily basis with great success.

Vantagens

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

Desvantagens

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
8,1/10
Baseado em 4.348 usuários
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Preço do Cisco Webex

Preço do Cisco Webex

A partir de
€ 12,85/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,2/5
Baseado em 4.348 usuários
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Recursos do Cisco Webex

Recursos do Cisco Webex

API
Bate-papo
Conferências
Gerenciamento de contatos
Gestão da comunicação
Gravação de chamadas
Identificador de chamadas
Imagem de marca personalizável
Integração de CRM
Integração de terceiros
Mensagens instantâneas
Mensagens por voz
Monitoração de chamadas
Notificações automáticas
Painel de atividades
Relatórios e estatística
Relatórios em tempo real
Roteamento de chamadas
Transferência de chamadas
Vídeo conferência
Recursos
4,3/5
Baseado em 4.348 usuários
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Categorias

Perguntas frequentes sobre o Cisco Webex

Perguntas frequentes sobre o Cisco Webex

Abaixo estão algumas perguntas frequentes sobre o Cisco Webex.

P: Que tipo de planos o Cisco Webex oferece?

O Cisco Webex oferece os seguintes planos de pagamento:

A partir de: € 12,85/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do Cisco Webex?

Não temos informações sobre os recursos do Cisco Webex.

P: Quem costuma usar o Cisco Webex?

Os clientes habituais do Cisco Webex são:

Pequenas empresas, Grandes empresas, Autônomos, Empresas de médio porte

P: Em que idioma o Cisco Webex está?

O Cisco Webex está nos seguintes idiomas:

Chinês (simplificado), Chinês (tradicional), Inglês, Francês, Alemão, Italiano, Japonês, Coreano, Português, Espanhol

P: Que tipo de planos o Cisco Webex oferece?

O Cisco Webex tem os seguintes planos de preços:

Gratuito, Assinatura

P: O Cisco Webex é compatível com disponíveis móveis?

O Cisco Webex é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Cisco Webex se integra com quais outros aplicativos?

O Cisco Webex se integra com os seguintes aplicativos:

Act-On, Astea Alliance, Bitium, Docebo, Dropbox Business, ExpertusONE, Paradiso LMS, SharpSpring, eFront, eTrigue

P: Que nível de suporte o Cisco Webex oferece?

O Cisco Webex oferece as seguintes opções de suporte:

Suporte online, FAQs, Tutoriais em vídeo, Base de conhecimento