--- description: Avaliações detalhadas do Case IQ com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Case IQ com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Case IQ - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Programas de Conformidade](/directory/243/compliance/software) > [Case IQ](/software/103787/case-iq) # Case IQ Canonical: https://www.getapp.pt/software/103787/case-iq Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/103787/case-iq?page=2) > Software de gestão de casos investigativos para as principais organizações de marca, bancos e escolas, para gerenciar investigações de RH, fraude e conformidade. > > Verdict: Rated **4.6/5** by 11 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 11 Avaliações | | Praticidade | 4.5/5 | Based on overall reviews | | Suporte ao cliente | 4.7/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Case IQ - **Founded**: 1999 ## Commercial Context - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, Estados Unidos, Finlândia, França, Irlanda, Islândia, Luxemburgo, Noruega, Nova Zelândia, Países Baixos, Reino Unido, Suíça, Áustria ## Recursos - Acesso para Celular - Acompanhamento de atividades - Administração de provas - Agendamento de tarefas - Alertas de riscos - Alertas por e-mail - Alertas/notificações - Alerts/Escalation - Análise de dados do atendimento ao cliente - Análise de dados preditiva - Armazenamento de dados seguros - Armazenamento de documentos - Arquivo morto e retenção - Automatização de processos e fluxos de trabalho - Avaliação de riscos - Ações corretivas e preventivas (CAPA) - Banco de dados integrado - Campos personalizáveis - Comunicação multicanal - Conformidade com FDA ## Integrations (12 total) - Gmail - JD Edwards EnterpriseOne - JIRA Service Management - Microsoft Outlook - Okta - Oracle CRM On Demand - Oracle PeopleSoft - Ping Identity - SAP Business One - Salesforce Sales Cloud - ServiceNow - Workday HCM ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Programas de Conformidade](https://www.getapp.pt/directory/243/compliance/software) ## Categorias relacionadas - [Programas de Conformidade](https://www.getapp.pt/directory/243/compliance/software) - [Sistemas de Gestão de Reclamações](https://www.getapp.pt/directory/841/complaint-management/software) - [Software de Segurança Física](https://www.getapp.pt/directory/951/physical-security/software) - [Software de Gestão de Investigações](https://www.getapp.pt/directory/1025/investigation-management/software) - [Software de Gestão de Incidentes](https://www.getapp.pt/directory/1415/incident-management/software) ## Alternativas 1. 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[Falcony](https://www.getapp.pt/software/105489/audits-dot-io) — 4.7/5 (33 reviews) ## Avaliações ### "The best customer management software that i've used" — 5.0/5 > **Dennis** | *24 de maio de 2018* | Recommendation rating: 9.0/10 > > **Vantagens**: There is live support 24/7 available to the users It is easily integrated with most software platforms such as Android, Windows Cost-effective > > **Desvantagens**: When the systems are down, this software also goes down and this makes the follow -up of the set complaints hard to effect > > Nowadays every customer query or complaint is attended to promptly ----- ### "Valfilm USA i-sight Review" — 5.0/5 > **Steven** | *23 de setembro de 2020* | Plástico | Recommendation rating: 10.0/10 > > **Vantagens**: We find the amount of information we can add to each case through the initial case opening module as well as the Files, Product and Root Cause/Corrective Action modules to be extremely helpful is resolving cases. This software easily replaced our former method of capturing information used to close complaints. > > **Desvantagens**: We have not found reporting to be helpful yet. > > We are able to more effectively communicate the progress of case resolution to the customer. This software has improved our customer relationships. Our customer appreciate our ability to keep them abreast of how our investigations and resolutions are proceeding. ----- ### "i-Sight Case Management for HR Investigations" — 5.0/5 > **Sara** | *26 de março de 2019* | Alimentação e bebidas | Recommendation rating: 5.0/10 > > **Vantagens**: This software lets you document HR incident reports including the method of notification, the parties involved (if known), investigation details including outcomes, and it lets you attach any applicable documentation related to the investigation or action taken. > > **Desvantagens**: Searching for previous investigation details was not the easiest task to undertake because it depended on what fields and buzz words the investigator used to identify a particular case. This made reviewing actions previously taken in similar situations extremely difficult. It also created challenges in pulling case specific details for internal audit and/or regulatory agencies. > > Overall, I-Sight is great in concept however specific documentation standards may need to developed upon implementation to avoid issues in locating case details at a later date. If that is not possible, I would recommend users also maintain a tracking log with general category details, dates and case number for easier access to closed cases as needed. ----- ### "Great software" — 4.0/5 > **Avaliador Verificado** | *19 de agosto de 2019* | Educação superior | Recommendation rating: 9.0/10 > > **Vantagens**: i-Sight has been customized to perfectly meet our needs to track files. Once the software was setup based on our needs, it took our staff sometime to figure out what fields to add to make the software work for us. Now that software is working to satisfy our needs, it's great. Very easy to use and understand. > > **Desvantagens**: Screens (in our customized software) do not have a link to go to a previous/next record. So the web browser back button needs to be used. It's a nice to have if this was a standard feature. > > Great experience. Software helps us with our daily maintenance of our records. We can custom run reports and get the data required to get our reporting requirements satisfied. ----- ### "Does What it's Supposed to" — 5.0/5 > **Avaliador Verificado** | *30 de agosto de 2018* | Varejistas | Recommendation rating: 9.0/10 > > **Vantagens**: i-Sight focuses mainly on incident report management. As a supply chain specialist, I also deal with customer feedback and responses. During times of incident regarding our products, it is a great deal to be able to keep data of this incident and to be able to keep log of this for future uses. It is very helpful and useful in incident management. A software every company needs. > > **Desvantagens**: Features are very specific and minimal. Hoping for future updates for additional useful features. ----- Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/103787/case-iq?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/103787/case-iq) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data