eCourt

eCourt

Web-based case management solution for the justice community

4.3/5 (40 avaliações)

Resumo do eCourt

eCourt is a web-based case management solution for all type of law courts that include district courts, county and state jurisdiction agency. The solution is offered by the US-based Journal Technologies which is a merger of three companies--New Dawn Technologies, ISD Corporation and Sustain Technologies, all developing solutions for various justice agencies.

The browser-based case management solution allows users to access case information from anywhere, update hearing results, manage daily work queue, process cases in court from the bench and save time by maintaining a centralized digital repository for all case documents. Users can automate repetitive tasks like data generation and data entry processes for faster workflow. The access feature allows users to view previous case history, add documents to existing cases, file new cases and make electronic payments from a single interface.

The solution helps to automate processes and create a workflow to make information available to the right users at the right time. It also offers a web API for integrations with various third party solutions. The eCourt web interface is designed to support multiple devices and is a convenient option for courts, judges, prosecutors, police, and public defenders.

eCourt serves clients mainly across the United States, including The Judiciary of Guam, The High Court of Sierra Leone, State of Oklahoma District Attorney’s Council, and Spokane Municipal Prosecutor-Washington.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

África e Oriente Médio, Estados Unidos

Idiomas

Inglês

eCourt - Avaliações

Classificação geral
4.3/5
98% avaliações positivas
13
Excelente
26
Muito bom
0
Média
0
Ruim
1
Péssimo
Brandon C.
Traduzir com Google

Great product, but not 100% for Michigan Courts...yet.

Avaliado em 12/07/2010
Fonte da avaliação: Capterra

Overall I would recommend JustWare to other Courts. My only advice would be to take time with data conversion. We were working with an unrealistic deadline which caused us not to be ready at go-live. Some users became very frustrated in the process and instead of enjoying the new system they are still bitter.

Again, the staff has been excellent to work with to fix issues that may arise and to add functionality to the system. We are doing much more today with our software system than what was possible with our past system.

The software is up-to-date using the latest Microsoft standards. This means WE are in charge of our data, not our software vendor. Our last system stored the data in a proprietary structure that made conversion very difficult and costly. With JustWare our data can be exported out of SQL in a matter of minutes.

Vantagens

Many features and tons of customizations. Most of the system can be used with very little training. It's very google-esque in it's search capabilities which gives users something familiar to work with. Document authoring using JDA is very simple and intuitive and makes creating or editing a document within JustWare very quick and can be as simple or complex as needed. Building basic reports within report builder also allows us freedom to create our own reports. With our past software we were unable to create our own documents or reports.

JustWare support has been excellent. During business hours we always get support personnel on the support line instead of an operator or recording. The staff at NewDawn is both very knowledgeable and excellent to work with. Nick, Dave Pabst and a few others have been a tremendous help to us. I hope they are paid well ;).

Desvantagens

State of Michigan reporting has been difficult. Many reports have not been submitted by us to the State. We have been working with JustWare to get reports created, but we still have a little bit to go before we are 100% "State of Michigan compliant." If any other courts in Michigan sign up with JustWare they will have a much easier time as many of the reports are already created for Michigan. I still feel it is in NewDawn's best interest to work with us and SCAO to get these reports created so NewDawn can say JustWare is 100% Michigan ready.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Misty G.
Traduzir com Google

Spokane Municipal Probation Review of JustWare Prosecutor

Avaliado em 16/07/2010
Fonte da avaliação: Capterra

1. Be sure you've thoroughly set-up and tested your systems before rolling them out. We've had to make complete and major changes since implementation, and this has been confusing for our staff.

2. It's ideal to have a dedicated IT person to help with reporting and data issues. A person with SQL knowledge is a bonus!

3. This is a great program with immense capabilities. Try looking outside of the box to fix issues sometimes. The NDT staff is wonderful about brainstorming with you too!

Vantagens

There are a ton of capabilities with this program that we are only tapping the surface of! Since our purchase of this program, our department is almost paper free! The customer services from NDT is phenomenal. You actually get to talk to a person and they are always so willing to help all of our questions...no matter how trivial or how difficult. The reporting functions and capabilites are fantastic. Being able to search on our "Case Correspondence" has been a great tool as well. I've newly discovered the power of Business Rules as well. I highly recommend getting to know how these work, because they are a great way to minimize some work for others in your office if used properly!

Desvantagens

Our Probation Department shares a database with the Prosector's department. There are many capabilities for partitioning information from each other, but since we are in a "Prosecutor's" database, we've really had to spend a great deal of time and research manipulating input procedures so that this database fits our needs. I believe those who made the decision of putting us on the same database were trying to save money in the long run, but we'll see as time passes if that decision will have more negative repurcussions in the future. I would like for us to be on our own database....but the darn economy! :)

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Jim B.
Traduzir com Google

I have no idea what "Review Title" means.

Avaliado em 22/06/2010
Fonte da avaliação: Capterra

Unquestioningly, a superior product viewed from any angle. Flexibility and adaptability to meet the needs of any user. Rich in data detail JW leverages the input into a return of data in most any form desired and can merge that data into an endless list of desired documents. We use the product live in court every day. We walked away from paper files and do not intend to go back.

Vantagens

JW is richly flexible and can adapt to most any requirement. While its reporting capabilities can strain the limits of a non-IT mind, those same capabilities make JW 'THE PRODUCT' for those with access to IT personnel or those willing to take the time to work with support in reaching the solution desired. Standing squarely behind a rich and evolving product is a support staff well qualified to answer questions and ensure that the buyer is able to attain the desired performance from JW. Standing directly behind them is a development team dedicated to continually raising the bar in JW capability, speed, ease of use and customer oriented features. The bottom line is a solution that exceeds both needs and expectations.

Desvantagens

The product is so rich in capability it is very difficult at times to absorb all there is to offer. Webinars do a great job in demonstrating capabilities, but in an hour much is left unsaid. Continuing education in JW's more powerful, yet challenging areas of Business Rules, Reporting, and Custom Document drafting would be of great assistance to users whose IT support is split between many applications or those unable to afford serious internal IT support. Whether that continuing education took the form of additional documentation, programmed online learning, demos, all or more -- this area should be explored and developed.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Sue W.
Traduzir com Google

Office Manager, staff of 21

Avaliado em 08/07/2010
Fonte da avaliação: Capterra

I would highly recommend JustWare. It is user friendly and can be set up to each person's needs. Customer service is excellent. JustWare is very flexible and is limited only by what you don't think of!

Vantagens

JustWare was our choice for case management software after reviewing their product and two others. JustWare provides an easy to use database for the clerical staff and enables them to easily generate documents for the file. We have several reports specific to our office needs that provide information for grants and victim/witness information for our attorneys. Current name and address information is available to all divisions as well as case involvement enabling our attorneys and victim/witness staff to know where their witnesses are how to get in touch with them. All documents generated are in the file cabinet and all court dates are available for review with just a few key strokes; much easier than going to physically pull a file. 911 calls and squad car videos are also transferred to the file cabinet after receipt from the law enforcement agency, allowing the attorney access those directly from the case file.

Desvantagens

Multiple defendant cases have some issues with the copy case feature and each defendant does not always have all of the same information. Our implementation was rocky; staff members were resistant to change.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Heather B.
Traduzir com Google

JustWare 4.6

Avaliado em 08/07/2010
Fonte da avaliação: Capterra

I would highly recommend this product to any prosecuting office that is interested in increaseing effiency in the workplace. But I also highly recommend they have an IT person on staff who is willing to assist administering the program.

Vantagens

The JustWare Prosecutor program has really helped our office streamline repititive document production and manage our caseload. I really can not imagine our office without it. JustWare Prosecutor is the central database for all our criminal work. New Dawn Technologies is always looking for ways to imporve the program and provide features users would like to see implemented. It can do much more than what we are actually using it for. I would like to change that!

Desvantagens

New Dawn has an excellent support team; however, the administrator for the program needs some IT experience or at least feel comfortable operating outside the normal office lingo. For JustWare to work the most effectively in an office, I believe there would need to be at least one person in the office solely dedicated to administrating JustWare, writing documents and reports for the program, and assisting users with their JustWare needs.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Preço do eCourt

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Journal Technologies for pricing information or a quote.

Recursos do eCourt

  • API
  • Gestão de calendários
  • Gestão de casos
  • Gestão do fluxo de trabalho
  • Importação/exportação de dados
  • Integração de terceiros
  • Montagem de documentos

  • Armazenamento de documentos
  • Campos personalizados
  • Cobrança e faturamento
  • Controle de horas e despesas
  • Função de busca
  • Gerenciamento de documentos
  • Gerenciamento de faturas
  • Lembretes automáticos
  • Modelos de documentos
  • Notificações automáticas
  • Painel de atividades
  • Relatórios e estatística
  • Segurança de SSL

Mais informações sobre eCourt

Principais recursos do eCourt

  • Access case files and notes
  • Appeal boards
  • Automate repetitive tasks
  • Built-in workflow processing
  • Calendar management
  • Case history
  • Collections management
  • Court cost records
  • Defendant records
  • Document imaging
  • Document management
  • Event calendar
  • Import and convert existing data into eCourt
  • Interface with third party systems
  • Jury management
  • Make electronic payments
  • Reporting
  • Search and view case history
  • Send notifications through emails & text messages
  • Web service API

Vantagens

• eCourt helps to automate document filling process and manage resources for other relevant court activities.

• eCourt solution helps to extend various court services directly to the public that include viewing case history, dates for next hearings and more.

• The calendar feature allows judges and prosecutors to view workflow scheduled for the day and assign cases accordingly.

• Courts & law agencies can create a centralized digital repository of all case documents and store every record in it for quick search and record access.

• The solution allows setting up business rules for automatically assigning cases to the appropriate docket and reducing manual work.

Perguntas frequentes sobre o eCourt

Abaixo estão algumas perguntas frequentes sobre o eCourt.

P: Que tipo de planos o eCourt oferece?

O eCourt oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Não disponível

Contact Journal Technologies for pricing information or a quote.

P: Quais são os principais recursos do eCourt?

O eCourt oferece os seguintes recursos:

  • Access case files and notes
  • Appeal boards
  • Automate repetitive tasks
  • Built-in workflow processing
  • Calendar management
  • Case history
  • Collections management
  • Court cost records
  • Defendant records
  • Document imaging
  • Document management
  • Event calendar
  • Import and convert existing data into eCourt
  • Interface with third party systems
  • Jury management
  • Make electronic payments
  • Reporting
  • Search and view case history
  • Send notifications through emails & text messages
  • Web service API

P: Quem costuma usar o eCourt?

Os clientes habituais do eCourt são:

Grandes empresas, Empresas de médio porte, Administrações públicas

P: Em que idioma o eCourt está?

O eCourt está nos seguintes idiomas:

Inglês

P: Que tipo de planos o eCourt oferece?

O eCourt tem os seguintes planos de preços:

Assinatura

P: O eCourt é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o eCourt.

P: O eCourt se integra com quais outros aplicativos?

Não temos informações sobre quais integrações o eCourt oferece.

P: Que nível de suporte o eCourt oferece?

O eCourt oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo