O Desktop Central do ManageEngine é um aplicativo de gestão integrada de área de trabalho e dispositivo móvel, que possibilita o gerenciamento centralizado de áreas de trabalho, servidores, laptops, tablets e smartphones.
O Desktop Central permite que os técnicos automatizem suas rotinas regulares de gerenciamento de área de trabalho. Instalação de correções, distribuição de software, gestão de ativos de TI, gerenciamento de licenças de software, supervisão de estatísticas de uso de software, gerenciamento de uso de dispositivos USB, controle de área de trabalho remota e muito mais podem ser automatizados com o Desktop Central. O software é compatível com o gerenciamento dos sistemas operacionais Mac, Windows e Linux.
Os usuários podem gerenciar seus dispositivos móveis para: implantar políticas e perfis; configurar dispositivos para Wi-Fi, contas de e-mail, VPN etc.; aplicar restrições ao uso da câmera e do navegador; proteger dispositivos móveis ativando códigos de acesso, bloqueio remoto e limpeza remota etc.
Todos os tablets ou smartphones iOS, Windows e Android podem ser gerenciados com o Desktop Central.
Patching is a breeze. RDP has saved me a lot of headaches since I don't always remember the FQDN of every machine in the building. Helps let me know if systems are down. Overall its a tool I cant live without at this point.
Inventory features. Makes it really easy to see what PC's are running and who is using them. Login history, Windows patching, software inventories, warranty information (except for HP) and a great built in RDP feature. This software makes life a LOT easier. Its pricing is pretty competitive for everything it offers. We have stuck with it for almost 3 years and don't plan to switch away unless there is a drastic change in its price or functionality. So far I would give it a solid 9.5/10.
When you hit your license limit, if you don't realize it, and you do another installation, removing the license from an unused computer doesn't activate the one you were initially trying to activate. Often requiring you to jump through a little bit of hoops to get it going. Always make sure you have a free license prior to the install. The only other thing I would truly consider a con is some of the features are more buried then they should be, and its not always immediately obvious where your going to find what you are looking for. Once you have used it for a while, you get used to it though and its a non-issue.
ManageEngine Desktop Central has helped us improve our overall technical and operational support to staff and further, helped consolidate software and resources.
ManageEngine Desktop Central is a robust set of tools that allow s you to deploy, automate, and support your end user's device with a simple to manage interface. Before using ManageEngine my team used a wide variety of tools and a lot of 'hands-on' involvement to maintain our diverse set of end-user equipment, but, with Desktop Central we are able to deploy images, software, manage patches, set security policies, and provide remote support all from one central location.
The setup can be a little overwhelming at first due to all of the configuration and features. While the support team was good and very friendly, it would be better if there is more standardized KBs and how-to videos to help support some of the advanced functions.
Huge time savings in supporting our end users!
- ease of use
- value for Money is excellent!!!
- covers (almost) all our endpoint management Needs
- steady improvement in functionality
Technical Support should be improved! The technicians seem very knowledgeable! Anyhow, I miss the personal contact to the Support engineers. I don't like how, in a Support session, the technician connects to my PC and starts clicking around and Chat through Notepad. Any other vendor's Support technician would give me a call and stay on the phone while Troubleshooting Problems. It's a great way to learn about the product for me, and for the technician it may also be usefull as I may help the technician by providing Details more easely. I think that it would improve the Support process drastically. I really dislike the way Support works at the Moment!
We're extremely happy with it. I'd not only buy it again but would recommend it to others and have done so.
We needed a product to apply patches to both Microsoft & 3rd Part products. Others we looked at were more expensive and not as feature rich. Desktop Central is excellent at what it does and the support team, normally accessed through chat, has been very good. It even has many features we've not taken advantage of yet but likely will in the future. However, we certainly have done more than just simple patching. We've used to to simplify group policy-like changes, restart all of our desktops on a schedule, apply started task changes, and so forth. We've been very happy with it. And it's very reasonanably priced in the marketplace.
Sometimes it's a bit difficult to navigate through all of the different options, but even when that's true the chat support is very good at assistance.
We use Desktop Central as it offers so many extra features, as I mentioned in my first paragraph. These features are really useful and save so much time.
There are so many useful features in Desktop Central. My favourite features are:
- Being able to remotely wake up and shut down computers
- Inventory history showing hardware changes
- Reports of which user logged onto which computers, which really helps find who works at which desk
The updating routine for getting the latest version of Desktop Central is very tedious, requiring a backup, shut down, downloading a file, and then manually running a patch installer. I would like to see an automatic updater, but perhaps it is for those who are very strict about software installations.
Abaixo estão algumas perguntas frequentes sobre o ManageEngine Desktop Central.
O ManageEngine Desktop Central oferece os seguintes planos de pagamento:
A partir de: US$ 795,00/ano
Modelo de preços: Gratuito, Licença única, Assinatura
Avaliação gratuita: Disponível
Não temos informações sobre os recursos do ManageEngine Desktop Central.
Os clientes habituais do ManageEngine Desktop Central são:
Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas
O ManageEngine Desktop Central está nos seguintes idiomas:
Chinês (simplificado), Danês, Holandês, Inglês, Filandês, Francês, Alemão, Italiano, Japonês, Norueguês, Polonês, Português, Russo, Espanhol, Sueco, Turco
O ManageEngine Desktop Central tem os seguintes planos de preços:
Gratuito, Licença única, Assinatura
O ManageEngine Desktop Central é compatível com os seguintes dispositivos:
Android, iPhone, iPad
O ManageEngine Desktop Central se integra com os seguintes aplicativos:
Axonius, ManageEngine ServiceDesk Plus, ManageEngine ServiceDesk Plus, Mobile Device Manager Plus, ServiceNow, Spiceworks, Zendesk, Zendesk
O ManageEngine Desktop Central oferece as seguintes opções de suporte:
FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo