
Mozenda
Sobre o Mozenda
Capture dados da internet, automatize processos e dimensione. Confiado por milhares de empresas e mais de 30% das empresas da Fortune 500. Suporte gratuito por telefone e e-mail.
Os produtos: 1) Software como serviço, feito com você; 2) Soluções hospedadas; 3) Serviços gerenciados onde tudo é feito para você.
A excelente e cordial equipe de suporte ao cliente está sempre pronta para ajudá-lo.
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Avaliações
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- Setor: Pesquisa de mercado
- Porte da empresa: 11 - 50 funcionários
- Usado Semanal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Ease of use
Avaliado em 11/10/2018
Vantagens
I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.
Desvantagens
It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.
- Setor: Software
- Porte da empresa: 51 - 200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Well-supported scraping tool with full API
Avaliado em 21/09/2020
Mozenda is a great platform for creating webscrapes with assistance from the agent builder. ...
Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably.
The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar, so it can take a bit of time to find it.
Inevitably, there are things that I need to do that require modifying the XPath definitions or working around limitations in the software. For example, Mozenda only captures data in a flat list, so if you would like to capture lists within lists, you have to repeat a lot of data and clean it up outside the tool itself.
The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more). The API documentation is mostly clear, but sometimes I do need to experiment to make sure I understand exactly what it returns.
Overall, I would recommend Mozenda to people who are looking for a faster alternative to coding their own webscrapes, or to less technical people who have fairly straight-forward requirements or are willing to take the time to learn how things work a little more "under the hood." The support is great!
Please note that opinions expressed in this review are my own and not necessarily shared by my employer.
Vantagens
Superb customer support
API can do everything I want it to, and more.
Agent builder is fairly easy to learn to use
Saves time hand-coding web scrapes
Desvantagens
Complex scraping requirements are harder to achieve
Sometimes difficult to find relevant documentation
Inevitably requires some understanding of programming to use effectively
- Setor: Software
- Porte da empresa: 10 000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Intentionally Burns Through Your Money
Avaliado em 01/11/2020
Good product and customer support. Terrible unethical management and sales methods.
Good product and customer support. Terrible unethical management and sales methods.
Vantagens
The product is easy to use and the actual response from Customer Support is great.
Desvantagens
I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop running if they get stuck in a loop. This is a method that Mozenda uses to get you to use all of your credits and have to pay for more agents. I like the product. But, their unethical stealing of your money and management is why I moved after almost 10 years. Would NOT recommend.
- Setor: Automotivo
- Porte da empresa: 11 - 50 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 9.0 /10
Mozenda efficiently scrapes and collects data on the web
Avaliado em 12/12/2018
We have used Mozenda to pull in data about potential customers as well as get data on what...
We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.
Vantagens
I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.
Desvantagens
Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.
Resposta do Mozenda
Thank you Jon for your stellar review. We work hard to make sure you are able to collect the web data you need in the most efficient way.
Reading through your review I noticed your need for pulling specific data and not more than what you need into a data field. This can be accomplished easily through the feature named "Refine Captured Text." Right click on any line item and click there to highlight or modify Capture Definitions to get the data you need in the most organized way.
If you have more questions please contact our customer support staff at sup[email protected] or +1-801-995-4550. We can share our computer screen with you to show you how to do this step by step. Our support calls are complementary to all accounts, including free trial ones.
Please also reply to my email. I'm interested in knowing if you would be willing to let us write a use case on the success you've found by using Mozenda for web data.
Mike Alvarez
Mozenda
Marketing Director
801-995-4550
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
High-end web scraping tool great for complex scraping
Avaliado em 04/05/2018
Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our...
Complex web scrapes captured needed data unavailable by 3rd parties without spending beyond our budget. Great marketing tool to develop address, phone, and/or email lists. Their support is awesome but you will use them a lot to get things done.
Vantagens
This tool allowed us to capture data from difficult website areas. It's high-end capabilities and features made obtaining required data possible. Customer support very responsive and knowledgeable.
Desvantagens
Hard to use and understand programming terms needed to develop proper scrapes. It is easy to do a basic scrape but once data got complex, support always had to be called in.
Resposta do Mozenda
Hi Pete,
Thank you for being a great customer. And, thank you for your review and the five-star ratings for customer support and functionality.
There are 1.8 Billion websites online today and we work hard to make sure that Mozenda can scrape and extract data from the simple to the most complex.
For the majority of the websites online, website data can be extracted utilizing our simple point and click interface. We also agree with you that some websites are so complicated that sometimes it requires a phone call to our friendly staff for help setting up the Web Scraping Agents.
This is why we offer free phone and email customer support. We also prefer sharing our computer screens in real time so that the communication is seamless.
Have an excellent day!
Perguntas frequentes sobre o Mozenda
Abaixo estão algumas perguntas frequentes sobre o Mozenda.P: Que tipo de planos o Mozenda oferece?
O Mozenda oferece os seguintes planos de pagamento:
- A partir de:
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Mozenda?
Os clientes habituais do Mozenda são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o Mozenda está?
O Mozenda está nos seguintes idiomas:
inglês
P: O Mozenda é compatível com dispositivos móveis?
O Mozenda é compatível com os seguintes dispositivos:
P: O Mozenda se integra com quais outros aplicativos?
O Mozenda se integra com os seguintes aplicativos:
Microsoft Excel, Microsoft Word
P: Que nível de suporte o Mozenda oferece?
O Mozenda oferece as seguintes opções de suporte:
Email/Help Desk, Base de conhecimento, Suporte por telefone, Bate-papo
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