Logz.io

Software just works making it very quick to get up and running to see insights in your data. The team is adding features on a regular basis, adding value to the product. Integration with third-party systems is also great - we use PagerDuty and Slack integration.

Dashboards are a great feature where we configure our important metrics to see at a glance how things are going - also makes it easy to on-board technical personnel as you can show them how all aspects of the application are working (as long as you are capturing the correct metrics).

The ability to share a specific view with a client is a great feature - let's your customer see what is happening with their specific services / apps.

Limitations on sub-account numbers - this is an artificial limit - make data volumes the one factor around costings.

Includes a lot of easy-to-use features and provides a variety of levels for digging into logs, building dashboards

Implementation is a bit hard, especially the sub-accounts quota definition which required some adjustments

Receive the query results quickly!
Nice visuals.

we save only 14 days - which makes it less useful.
Sometimes the search doesn't work as expected.
The group by is very not intuitive.

Fast, familiar Kibana interface, quite good filter selection/manipulation GUI, good alerts and sharing functionality.

The Insights functionality is of no value - whatever it finds/suggests is never related to any real issue we have. Filter value lists are based on 500 messages only and often selection of less frequent values (usually the more interesting ones) requires going into Visualize screen. Ad hoc parsing of messages and extraction of values (a la Loggly) is missing. Missing ability to set all filters in GUI before the query is actually performed (suspended update). Some little bugs with refresh when filters are changed.