PremierWireless

PremierWireless

Cloud-based point-of-sale software for wireless retailers

4.5/5 (25 avaliações)

Resumo do PremierWireless

O que é o PremierWireless?

PremierWireless is a cloud-based software platform customized to suit the specific business management needs of wireless retailers. Available bundled alongside associated point-of-sale (POS) hardware terminals and peripherals, PremierWireless spans POS transaction tendering, resource management, plus customer loyalty and inventory management features – all augmented by business intelligence support. Process transactions involving cash, store credit or check while acknowledging wireless plan and accessory selections. Retailers can also perform price checking, serial number tracking and process product returns or rebates. Other POS tools include a used phone handset serial number convertor plus integrated Customer Relationship Management and additional payment processing. PremierWireless also caters for single stores or multiple outlets with broad inventory management features for tracking stock, assets, product returns and exchanges. Suggested ordering keeps inventory levels replenished, while daily scan audits aid stock security and report inventory movements. Additional features include the ability to setup, implement and manage customer loyalty programs via customizable discounts and rewards schemes, plus email/SMS messaging for distributing promotions and bill payment reminders.

Resumo do PremierWireless

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

SOFTWARE:

Contact sales team for custom quote

HARDWARE:

Bronze Package: $1,059.99
Silver Package: $1,299.99
Gold Package: $1,749.99


Recursos do PremierWireless

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do PremierWireless: PremierWireless showing customer management features
Captura de tela do PremierWireless: PremierWireless showing customer management features Captura de tela do PremierWireless: PremierWireless showing dashboard widgets Captura de tela do PremierWireless: PremierWireless showing order management features Captura de tela do PremierWireless: PremierWireless showing reporting features Captura de tela do PremierWireless: PremierWireless showing used phone management features

PremierWireless - Avaliações

PremierWireless - Avaliações

Classificação geral
4.5
/
5 25 avaliações
Excelente
18

Muito bom
3

Regular
4

Ruim
0

Péssimo
0

Relação qualidade/preço
4.7
Recursos
4.5
Praticidade
4.6
Suporte ao cliente
4.6
84% dos usuários recomendam este app
Eddie M.

Eddie at Star Wireless


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Hugo G.

The Best Software for a MetroPCS dealer

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps.
Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question.
Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh.
Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software.
Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.
Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.


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Sofia P.

Premier wireless


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Hugo G.

The Best Software for a MetroPCS dealer


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Yana S.

Great Product with a Great value!


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Eddie M.
Setor: Sem fio
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Eddie at Star Wireless

Avaliado em 11/05/2014
Fonte da avaliação: SoftwareAdvice

Vantagens

We just switched over because of their integrated Loyalty Program. We had been using a Loyalty Program that wasn't a part of our Point of Sale program. Since we have a number of stores, we wanted our customers to be able to come into any of our stores and get points for their purchases. We wanted a way to be able to give more points for accessory sales and fewer points for bill payments. None of the other POSs that we looked at allowed us to control the giveaways based on profitability. Also, this program has key chain scan cards, so our customers see our name every time they start their cars. Another benefit for us is the role configuration, which has given us a lot of freedom and control as to who we want to be able to do which duties.

Desvantagens

When we switched over from our past Loyalty Program, based on the past vendor, we were not able to credit the customers with past purchases. We had given customers a free accessory after any five visits (which, in some cases, had not been very profitable for us), and now we switched over to giving loyalty points. It is an entirely different Loyalty Program, so we couldn't credit past purchases.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Hugo G.
Traduzir com Google

The Best Software for a MetroPCS dealer

Avaliado em 06/06/2014
Fonte da avaliação: Capterra

Ease-of-use: The Qpay integration couldn't be any easier for my reps. It's a full integration and there is no room for error by any of my reps.
Functionality: My needs are completely met by PremierWireless. Their customer support is always there when I have a question.
Product Quality: The quality of this Point Of Sale is outstanding. It's very modern and fresh.
Customer Support: I have never used a Point of Sale where the techs actually answer the phone, so this is refreshing and saves me time. My reps can just access tech support right in the software.
Likes Best: Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.
Likes Least: There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.
Recommendations: Utilize the 14-day free trial. Anything free is hard to come by, so it's refreshing that PremierWireless give you time to play around with the software.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Sofia P.
Setor: Saúde, bem-estar e condicionamento físico
Porte da empresa: 2-10 funcionários
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Premier wireless

Usado Outro durante Mais de dois anos
Avaliado em 26/12/2018
Fonte da avaliação: SoftwareAdvice

Vantagens

I used to work for this company and they had great benefits, pay, training was excellent and team leaders were always there to have my back if I was dealing with disgruntled customers.

Desvantagens

However, sometimes my hours would randomly be cut instead of working a 40 hour week it be a 20 hour week and that was hard especially when I'm supporting my family.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Hugo G.
Setor: Sem fio
Traduzir com Google

The Best Software for a MetroPCS dealer

Avaliado em 11/12/2013
Fonte da avaliação: SoftwareAdvice

Vantagens

Since I am a MetroPCS dealer, I very much appreciate the full integration with Qpay. I love that I can put my activation portal ASAP in the software so that my employees can access it right through the software and don't have to have full access to the internet. I would recommend this to any dealer anywhere. If you are in the process of opening a similar store in the new markets, now is the time to change to PremierWireless for your Point of Sale needs.

Desvantagens

There are too many reports to choose from, but that's okay; you never know when I might need one of those reports that I don't use now.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Yana S.
Setor: Varejistas
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Great Product with a Great value!

Avaliado em 24/06/2016
Fonte da avaliação: SoftwareAdvice

Vantagens

I think the product is very useful, very well designed and easy to use, the only thing I would add is maybe more filters that would allow you to search. I needed help earlier this week and in a short timing I was taking care of - amazing tech support!

Desvantagens

It meets all of our reporting needs, however the reporting still needs some work, but they are working on some new reporting options.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9.2/10
Baseado em 25 usuários
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Preço do PremierWireless

Preço do PremierWireless

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

SOFTWARE:

Contact sales team for custom quote

HARDWARE:

Bronze Package: $1,059.99
Silver Package: $1,299.99
Gold Package: $1,749.99

SOFTWARE:

Contact sales team for custom quote

HARDWARE:

Bronze Package: $1,059.99
Silver Package: $1,299.99
Gold Package: $1,749.99

Relação qualidade/preço
4.7/5
Baseado em 25 usuários
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Recursos do PremierWireless

Recursos do PremierWireless

API
Acompanhamento de atividades
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Dados em tempo real
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
4.5/5
Baseado em 25 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre PremierWireless

Mais informações sobre PremierWireless

Principais recursos do PremierWireless

  • Customer Relationship Management tools within POS module
  • Facilitates single or multi-store setup and management
  • Full integration with associated POS hardware solutions
  • Identify Business trends for improved budgeting etc
  • Identify sales trends & top sellers to motivate employees
  • Identify trends to support improved store budgeting
  • Improve sales performance using dashboard-based BI data
  • Inspire customer loyalty with custom discounts and rewards
  • Inventory tracking of store assets, returns and exchanges
  • Inventory transfer management between stores
  • Manage employee resources with working time management tools
  • One stop tender transaction for cash, credit and checks etc
  • Online real-time and fully customizable reporting
  • Permission-based administration
  • Remind customers on due bill payments etc
  • SMS messaging capabilities for customer communications
  • Send promotional materials electronically to customers
  • Serial number converter
  • Suggested ordering to maintain stable stock inventory

Vantagens

  • Centralized cloud-based system with POS features including transaction tendering, Customer Relationship Management, price checking and payment processing.
  • Resource management tools for clocking employees, allocating resources, identifying sales trends for performance metrics and applying carrier commissions.
  • Inventory management for recording assets, stock, product returns and exchanges plus order suggestions, inventory auditing and conducting store transfers.
  • Features for setting up and administering customer loyalty programs, plus options for customer communications via scheduled email or SMS.
  • Leverage Business Intelligence with permission-based admin, multi-store setup, sales dashboards, budgeting trends and real-time customizable reporting.
  • Perguntas frequentes sobre o PremierWireless

    Perguntas frequentes sobre o PremierWireless

    Abaixo estão algumas perguntas frequentes sobre o PremierWireless.

    P: Que tipo de planos o PremierWireless oferece?

    O PremierWireless oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    SOFTWARE: Contact sales team for custom quote HARDWARE: Bronze Package: $1,059.99 Silver Package: $1,299.99 Gold Package: $1,749.99

    P: Quais são os principais recursos do PremierWireless?

    O PremierWireless oferece os seguintes recursos:

    • Customer Relationship Management tools within POS module
    • Facilitates single or multi-store setup and management
    • Full integration with associated POS hardware solutions
    • Identify Business trends for improved budgeting etc
    • Identify sales trends & top sellers to motivate employees
    • Identify trends to support improved store budgeting
    • Improve sales performance using dashboard-based BI data
    • Inspire customer loyalty with custom discounts and rewards
    • Inventory tracking of store assets, returns and exchanges
    • Inventory transfer management between stores
    • Manage employee resources with working time management tools
    • One stop tender transaction for cash, credit and checks etc
    • Online real-time and fully customizable reporting
    • Permission-based administration
    • Remind customers on due bill payments etc
    • SMS messaging capabilities for customer communications
    • Send promotional materials electronically to customers
    • Serial number converter
    • Suggested ordering to maintain stable stock inventory

    P: Quem costuma usar o PremierWireless?

    Os clientes habituais do PremierWireless são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o PremierWireless está?

    O PremierWireless está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o PremierWireless oferece?

    O PremierWireless tem os seguintes planos de preços:

    Assinatura

    P: O PremierWireless é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o PremierWireless.

    P: O PremierWireless se integra com quais outros aplicativos?

    Não temos informações sobre quais integrações o PremierWireless oferece.

    P: Que nível de suporte o PremierWireless oferece?

    O PremierWireless oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone, Tutoriais em vídeo