Resumo do Shiftboard

O que é o Shiftboard?

Shiftboard is a cloud-based solution providing on-line access to scheduling and workforce managing information from anywhere on any device. Shiftboard is uniquely built for hourly workforces where scheduling, real-time communication, and responding to change are at the core of day-to-day operations. Shiftboard provides employee scheduling integrated with time and attendance software and applicant tracking and onboarding functionality. Thousands of customers choose Shiftboard to help lower labor costs, increase worker productivity, and decrease employee turnover.

Shiftboard is the only Employee Scheduling Platform that is highly configurable to meet the unique needs of individual companies while still making it easy to schedule workers and for workers to view and manage their schedules from any device.

Resumo do Shiftboard

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Pricing based on subscription package.


Recursos do Shiftboard

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Espanhol, Francês, Inglês, Português

Mídias

Captura de tela do Shiftboard: Captura de tela do Shiftboard: Captura de tela do Shiftboard: Captura de tela do Shiftboard: Captura de tela do Shiftboard: Captura de tela do Shiftboard: Captura de tela do Shiftboard:

Shiftboard - Avaliações

Shiftboard - Avaliações

Classificação geral
4,4
/
5
Excelente
115

Muito bom
102

Regular
9

Ruim
2

Péssimo
4

Relação qualidade/preço
4,4
Recursos
4,2
Praticidade
4,2
Suporte ao cliente
4,4
94% dos usuários recomendam este app
Chris E.

Fantastic Software!


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Steven B.

A great value, an irreplaceable tool for our organization.

It really organizes our musicians extremely well, we have very little confusion now.


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Jeff W.

Bad Bad Service

The system is complicated and the customer service is very poor. We were scheduled 30 minutes of training. Our trainer literally had to cut off at 30 minutes. Turned out that the system could not accommodate a California seven day in a row overtime prevention, although we were told that it could handle those needs when we initially called about the service. In fact, that was the only reason we were interested in changing our scheduling system. I was upset by the lack of willingness by the sales rep to return calls or try to make this right. We were charged $105.00 for a system we cancelled in 18 days from the initial purchase. The training was a joke, the service was poor and the product did not meet our needs. Better customer service is needed.


Traduzir com Google
Sean C.

Shift management for events and beyond

Once the software is set up for a particular department, the management of shifts and teams is made much easier.


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Jessie B.

Seamless and easy

I have had great experiences with Shiftboard, its super helpful and I'm so glad that my company chose it as it's scheduling software.


Traduzir com Google
Chris E.
Traduzido para o Português
Traduzido para o Português

Fantastic Software!

Usado Diariamente durante Mais de dois anos
Avaliado em 12/10/2017
Fonte da avaliação: Capterra

Vantagens

I like the various search perimeters for report running. This is a great user friendly system that's easy to teach.

Desvantagens

The Salesforce.com customer base is predominantly B2B. The CRM software is not nearly as well oriented to the B2C industry.Surprisingly, Salesforce.com generally doesnt provide a Service Level Agreement (SLA) for its cloud service unless the customer requests and negotiates it. Even then, SLAs are inconsistent from customer to customer and fall below uptime guarantees of primary SaaS CRM competitors.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Steven B.
Setor: Música
Traduzido para o Português
Traduzido para o Português

A great value, an irreplaceable tool for our organization.

Usado Diariamente durante Mais de um ano
Avaliado em 14/02/2018
Fonte da avaliação: Capterra

It really organizes our musicians extremely well, we have very little confusion now.

Vantagens

This helps us organize all of our contractors and employees. It gets them all onboard pretty easy and has a lot of powerful tools that have made running our organization much easier. We tried a LOT of different products and this one was the only one that really met all our needs to get everyone scheduled and organized, it is an amazing value for the price they charge us.

Desvantagens

I wish it was easier to sync with 3rd party apps. The good part is making a .csv of data is super fast and easy but I would still like to see it play nice with other products.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jeff W.
Setor: Segurança e investigações
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Bad Bad Service

Usado Diariamente durante 1 a 5 meses
Avaliado em 28/06/2016
Fonte da avaliação: Capterra

The system is complicated and the customer service is very poor. We were scheduled 30 minutes of training. Our trainer literally had to cut off at 30 minutes. Turned out that the system could not accommodate a California seven day in a row overtime prevention, although we were told that it could handle those needs when we initially called about the service. In fact, that was the only reason we were interested in changing our scheduling system. I was upset by the lack of willingness by the sales rep to return calls or try to make this right. We were charged $105.00 for a system we cancelled in 18 days from the initial purchase. The training was a joke, the service was poor and the product did not meet our needs. Better customer service is needed.

Vantagens

It's cheap.

Desvantagens

Complicated. Learning curve is steep and I am well versed in PHP script, Joomla, Wordpress and other database software. Cannot effectively staff a large business with 30 minutes of training. Poor customer service and return policy.

Traduzido para o Português

Resposta do Shiftboard

Hi Jeff ¿ Thank you for your message. We regret the difficulties you experienced and that the system workarounds we provided did not support the overtime prevention process, as you would have expected. Our billing department has confirmed that you did receive a full refund, as it is never our intention to misrepresent the capabilities of our product. We greatly appreciated the opportunity to work with you and hope that as our product evolves we might be able to better support you in the future. Please reach out if there is anything else we can do. Thank you.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Sean C.
Setor: Serviços de eventos
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Shift management for events and beyond

Usado Outro durante Mais de dois anos
Avaliado em 16/06/2020
Fonte da avaliação: Capterra

Once the software is set up for a particular department, the management of shifts and teams is made much easier.

Vantagens

I like that staff within certain roles are able to trade shifts within Shiftboard without going through management.

Desvantagens

The software can be a bit tedious to set up. Likewise if you bulk upload your shifts then removing or changing one of them can be difficult without changing the rest.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 6.0/10

Jessie B.
Setor: Serviços ao consumidor
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Seamless and easy

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/05/2019
Fonte da avaliação: Capterra

I have had great experiences with Shiftboard, its super helpful and I'm so glad that my company chose it as it's scheduling software.

Vantagens

I use this software daily, you can choose to view the week, then click on individual days to see what your schedule is for the day. The software is so simple and straightforward regarding scheduling. Within the main menu you can see: teams, calendar and opportunity (news) You can see what line of support you are scheduled for, when your breaks are at and when you have specific time off to catch up on daily tasks. You then have the option to print it out, download it and connect it to your Google Calendar, Outlook or other iCal compatible calendar tools.

Desvantagens

I truly have never had any issues with this software. I have no dislikes about the software. Working for a company that has your schedule planned out and updates it quickly is such a relief. I previously worked for a financial institution and my schedule was so disorganized. Its great being able to access the Shiftboard at work/home and see what you need to know to be prepared for your shift.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,9/10
Baseado em 232 usuários
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Preço do Shiftboard

Preço do Shiftboard

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

Pricing based on subscription package.

Pricing based on subscription package.

Relação qualidade/preço
4,4/5
Baseado em 232 usuários
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Recursos do Shiftboard

Recursos do Shiftboard

API
Acompanhamento de atividades
Banco de dados de funcionários
Criação de relatórios personalizável
Gestão de funcionários
Gestão de recrutamento e seleção
Gestão do desempenho
Imagem de marca personalizável
Importação/exportação de dados
Incorporação de funcionários
Integração de terceiros
Lembretes
Notificações automáticas
Painel de atividades
Portal de autoatendimento
Portal do funcionário
Portal para funcionários
Relatórios e estatística
Relatórios em tempo real
Seguimento dos candidatos
Recursos
4,2/5
Baseado em 232 usuários
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Categorias

Mais informações sobre Shiftboard

Mais informações sobre Shiftboard

Principais recursos do Shiftboard

  • Account score/ranking
  • Ad hoc reporting
  • Advanced profile tracking
  • Applicant & onboarding workflow tools
  • Applicant Tracking
  • Auto-scheduling
  • Automated shift confirmations
  • Automated shift reminders
  • Availability tools
  • Client tracking
  • Custom scheduling fields
  • Customizable branding
  • Department tracking
  • Email-to-SMS alerts
  • Event and project tracking
  • File uploads
  • Finance & payroll tools
  • Group messaging
  • Job board
  • Maps and locations
  • Shift color-coding
  • Single Sign-On (SSO)
  • Team documents
  • Time-stamped manager notes
  • Timeclock/timesheet
  • Tradeboard
  • Web registration forms

Vantagens

  • Optimized scheduling. Build schedules to match your business rules. We work with you to configure profiles, teams, and schedule rules to meet your most complex scheduling challenges. When you build your schedule, Shiftboard automatically looks at worker availability and overtime so that schedulers don’t accidently schedule someone who is unavailable, or over schedule or under schedule people.

  • Real-time communication. When assigning or publishing shifts for pickup, people are automatically notified. Automated reminders help reduce missed shifts.

  • Demand planning. Use historical data to forecast and create shifts to align with expected demand. Use this information to optimize your schedule and control labor costs by matching schedules to customer and sales demands to prevent overtime and over-staffing.

  • Mobile. Your mobile hourly workforce can access and manage their schedule form any device. They can use their favorite browser or use and android or iPhone app.

  • Enterprise grade scale and high availability. Whether you have 100 user or 100,000 users Shiftboard scales for your business. Our high availability SLA’s keep your business running.

  • Perguntas frequentes sobre o Shiftboard

    Perguntas frequentes sobre o Shiftboard

    Abaixo estão algumas perguntas frequentes sobre o Shiftboard.

    P: Que tipo de planos o Shiftboard oferece?

    O Shiftboard oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Não disponível

    Pricing based on subscription package.

    P: Quais são os principais recursos do Shiftboard?

    O Shiftboard oferece os seguintes recursos:

    • Account score/ranking
    • Ad hoc reporting
    • Advanced profile tracking
    • Applicant & onboarding workflow tools
    • Applicant Tracking
    • Auto-scheduling
    • Automated shift confirmations
    • Automated shift reminders
    • Availability tools
    • Client tracking
    • Custom scheduling fields
    • Customizable branding
    • Department tracking
    • Email-to-SMS alerts
    • Event and project tracking
    • File uploads
    • Finance & payroll tools
    • Group messaging
    • Job board
    • Maps and locations
    • Shift color-coding
    • Single Sign-On (SSO)
    • Team documents
    • Time-stamped manager notes
    • Timeclock/timesheet
    • Tradeboard
    • Web registration forms

    P: Quem costuma usar o Shiftboard?

    Os clientes habituais do Shiftboard são:

    Grandes empresas, Empresas de médio porte

    P: Em que idioma o Shiftboard está?

    O Shiftboard está nos seguintes idiomas:

    Espanhol, Francês, Inglês, Português

    P: Que tipo de planos o Shiftboard oferece?

    O Shiftboard tem os seguintes planos de preços:

    Assinatura

    P: O Shiftboard é compatível com disponíveis móveis?

    O Shiftboard é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Shiftboard se integra com quais outros aplicativos?

    O Shiftboard se integra com os seguintes aplicativos:

    Bullhorn

    P: Que nível de suporte o Shiftboard oferece?

    O Shiftboard oferece as seguintes opções de suporte:

    FAQs, Tutoriais em vídeo, Suporte online, Base de conhecimento, Suporte por telefone