Sobre o Sana Commerce

As a distributor, manufacturer or wholesaler, you’ve found success through building and maintaining lasting relationships with your customers. Often, these are customers who heavily depend on you to help ensure their own success. You’ve kept your competitive edge by providing convenience, reliability, and constant evolution — and not by competing on price and product alone. This is what, until now, has kept your customers coming back.

But technology is advancing. The market is changing. And so are your customers’ expectations. Nowadays, buyers expect you to meet their evolving needs both online and offline — and aren’t afraid to take their business elsewhere if you don’t.

Many organizations have tried to keep up by launching an e-commerce website. But their efforts often fell short. They struggled to deliver the same level of convenience and reliability online, that has made them a success offline. And they lost the agility to quickly respond to customers’ evolving expectations.

The root cause of these issues lies in the fundamental setup of mainstream e-commerce platforms. These are often built separately from the ERP, which causes silos between the two systems. This results in frustrations, errors and disruptions, damaging the long-standing relationships businesses had built with their customers.

So, what if you could make your ERP and e-commerce work as one? What if your e-commerce platform could help you prioritize relationships, and not just transactions? What if it could help you succeed by fostering lasting relationships with your customers?

This is where Sana Commerce Cloud comes in.

Sana Commerce Cloud is a real-time ERP-integrated e-commerce platform designed to help organizations foster lasting relationships with their customers by making SAP or Microsoft Dynamics ERP and e-commerce work as one. This real-time integrated approach eliminates the system silos caused by mainstream e-commerce solutions: driving efficiency and online revenue for the business while providing end users with a convenient, easy-to-navigate, and streamlined web store that keeps them coming back.

Principais benefícios do Sana Commerce

  • Easy Navigation - A web store can be much more than just an online product catalog — but you have to get the foundation right for your web store to succeed. Luckily, Sana Commerce makes this a cinch.

  • Real-time information - What’s better than easy-to-find product information? The answer: easy-to-find product information that’s always up to date, without your web store overwhelming your ERP system.

  • Simplified pricing - From order line discounts to customer-specific pricing: Sana’s e-commerce software uses all the pricing logic as defined in your ERP so your web store can offer your clients the best deal.

  • Online order processing - A sleek web store isn’t enough for a great online shopping experience: you also need flawless order processing. Here’s how Sana’s e-commerce features ensure you please your clients, every time.

  • 24/7 Client Focus - Struggling to follow up on all your clients? It’s a luxury problem, sure — and it’s one that our integrated e-commerce features can solve for you. Here’s how we empower clients and sales reps.

  • Personalized marketing - From consumer web stores to online sales portals for professional buyers: personalization is the name of the game. And we offer plenty of e-commerce features geared towards delivering just that.

  • Commercial data insights - Your days of siloed data sources are over. Get a holistic overview of all your commercial data and drill down into the details using Sana Commerce Insights for Sana Commerce Cloud.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Austrália, Brasil, Canadá, China, Alemanha e outros 5, Reino Unido, Índia, Japão, México, Estados Unidos

    Idiomas

    alemão, chinês, coreano, dinamarquês, espanhol e outros 16, finlandês, francês, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, turco, ucraniano, árabe

    Imagens

    Responsive design
    Simplified browsing and buying experience
    Strong customer self-service options
    Streamlined online purchasing
    Simple, fast web store setup and personalization opportunities
    Commercial data insights available
    Our Visual Designer makes it easy to design webstore pages.
    Ver mais 8
    Sana Commerce - Vídeo Captura de tela do Sana Commerce: Responsive design Captura de tela do Sana Commerce: Simplified browsing and buying experience Captura de tela do Sana Commerce: Strong customer self-service options Captura de tela do Sana Commerce: Streamlined online purchasing Captura de tela do Sana Commerce: Simple, fast web store setup and personalization opportunities Captura de tela do Sana Commerce: Commercial data insights available Captura de tela do Sana Commerce: Our Visual Designer makes it easy to design webstore pages.

    Recursos

    Total de recursos do Sana Commerce: 79

    • API
    • Acesso para Celular
    • Administração de website
    • Análise de tendências de vendas
    • Arrastar e soltar
    • Atendimento do pedido
    • Banco de dados de contatos
    • Banco de dados do cliente
    • CRM
    • Campos personalizáveis
    • Carrinho de compras
    • Catalogação/Categorização
    • Categorias personalizáveis
    • Catálogo de produtos
    • Catálogo online
    • Cobrança recorrente ou de assinaturas
    • Comércio móvel
    • Contas de clientes
    • Controle de estoque
    • Dados em tempo real
    • Desenvolvimento personalizado
    • Editor de WYSIWYG
    • Formulários personalizáveis
    • Gerenciamento de SEO
    • Gerenciamento de aplicativos
    • Gerenciamento de e-mails
    • Gerenciamento de faturas
    • Gerenciamento de pedidos de compra
    • Gestão de Pedidos em Espera
    • Gestão de armazéns
    • Gestão de avaliações
    • Gestão de canais
    • Gestão de cartões de crédito
    • Gestão de clientes
    • Gestão de comércio eletrônico
    • Gestão de descontos
    • Gestão de devoluções
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de pedidos
    • Gestão de pedidos especiais
    • Gestão de promoções
    • Gestão de remessas
    • Histórico do cliente
    • Importação/exportação de dados
    • Integração de mercado
    • Integração de redes sociais
    • Integrações de terceiros
    • Kits
    • Marketing de multicanal
    • Marketing por e-mail
    • Modelos
    • Modelos personalizáveis
    • Múltiplas contas de usuário
    • Múltiplas fontes de dados
    • Múltiplas moedas
    • Múltiplos países
    • Opções de pagamento
    • Pagamentos eletrônicos
    • Para B2B
    • Pedidos de vendas
    • Pedidos em lote
    • Pedidos recorrentes
    • Pesquisa e filtro
    • Ponto de vendas (PDV)
    • Portal do cliente
    • Processamento de faturas
    • Processamento de pedidos
    • Programa de fidelidade
    • Rastreamento de pedidos
    • Registro de pedidos
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Repetição de pedidos
    • Segurança de dados
    • Sincronização de dados
    • Várias localizações
    • Várias lojas

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    Avaliações

    Classificação geral

    4,5 /5
    (50)
    Relação qualidade/preço
    4,2/5
    Recursos
    4,1/5
    Praticidade
    4,4/5
    Suporte ao cliente
    4,4/5

    Já tem o Sana Commerce?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

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    Exibindo 5 avaliações de 50
    Rogelio R.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 1.001-5.000 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Rogelio Reséndiz

    Avaliado em 19/11/2020

    I like the tool, it is very simple, they have everything perfectly documented and the after-sales...

    I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.

    Vantagens

    If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

    Desvantagens

    Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

    Gary R.
    Classificação geral
    • Setor: Atacadistas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Best E-Commerce solution for SAP B1

    Avaliado em 11/02/2021

    Very satisfied

    Very satisfied

    Vantagens

    By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience.

    Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

    Desvantagens

    sana team has done a great job to get us through any pain points. So at this time none to relay

    Resposta do Sana Commerce

    Hi Gary,

    Thank you so much for your review! I'm glad to hear that you are satisfied with Sana Commerce. We're happy to contribute to your e-commerce journey.

    Geovanni V.
    Classificação geral
    • Setor: Varejistas
    • Porte da empresa: 501-1.000 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 5.0 /10

    optimal for b2b

    Avaliado em 26/11/2020

    in general it is good, the site is stable, the only BUT is that if you want to act fast, this is...

    in general it is good, the site is stable, the only BUT is that if you want to act fast, this is not an option

    Vantagens

    The connection with the ERP is the main advantage, very useful if you handle different prices, commercial agreements, it will not be your headache

    Desvantagens

    Most of the improvements you want to make will be time consuming and expensive, most are customizations

    Esteban D.
    Classificação geral
    • Setor: Suprimentos e equipamentos para empresas
    • Porte da empresa: 201-500 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Great tool but, Don't customize your ERP too much

    Avaliado em 18/12/2020

    The KAM service is really good but the development is really slow. Having an admin is great for...

    The KAM service is really good but the development is really slow. Having an admin is great for your own team to administrate the platform

    Vantagens

    It has a lot of B2B and B2C features, this way you can offer your clients what they need. The look and feel is simple and helpful and the one step checkout is good for CR%
    Offers a lot of customization, especially if you have an ERP system

    Desvantagens

    We had very customized ERP rules and asked for a lot of "bad customizations". When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development.

    Also the development service is only available at tuesdays and thursdays, that makes the fixes and devs really slow.

    Rick K.
    Classificação geral
    • Setor: Atacadistas
    • Porte da empresa: 51-200 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Kinsey Archery Sana Review

    Avaliado em 04/12/2019

    Vantagens

    There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

    Desvantagens

    I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

    Exibindo 5 avaliações de 50 Leia todas as avaliações

    Perguntas frequentes sobre o Sana Commerce

    Abaixo estão algumas perguntas frequentes sobre o Sana Commerce.

    O Sana Commerce oferece os seguintes planos de pagamento:

    • A partir de:
    • Modelo de preços: Assinatura
    • Teste Grátis: Disponível

    At Sana Commerce, we have a simple pricing model, which is made up of two parts. It includes: • A one-time setup fee • A monthly subscription fee, including hosting & services We also offer add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).

    Não temos informações sobre os recursos do Sana Commerce.

    Os clientes habituais do Sana Commerce são:

    2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

    O Sana Commerce está nos seguintes idiomas:

    alemão, chinês, coreano, dinamarquês, espanhol, finlandês, francês, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, tailandês, turco, ucraniano, árabe

    O Sana Commerce é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Sana Commerce se integra com os seguintes aplicativos:

    Dynamics 365, Dynamics 365 Business Central, Microsoft Dynamics AX, Microsoft Dynamics GP, SAP Business One, SAP HANA Cloud

    O Sana Commerce oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

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