WhatConverts

WhatConverts

Call, lead and conversion tracking with real-time reporting

5/5 (30 avaliações)

Resumo do WhatConverts

WhatConverts is a call and lead tracking system promising simple setup for agencies, plus cloud-based deployment. Offering three scalable subscription payment plans across Plus, Agency and Enterprise levels, WhatConverts supports international call tracking within 22 countries. Every plan includes multi-channel tracking features beginning with phone calls and the ability to instantly setup new call tracking numbers within a matter of clicks. Online channels are also tracked by adding tracking codes to existing websites and identifying web forms, with no changes required, while DPNI (Dynamic Phone Number Insertion) is used to track website calls.

Additional call tracking features extend to instant phone number selection, the appending of keyword and campaign data to calls received and also call recording. Tracking tools for eCommerce transactions, website chat sessions and custom online events can also be setup, before querying all the available data via real-time analytics. WhatConverts offers integrated business reporting for total leads, quotable leads, quote and sales value – keeping the most important metrics always in view.

Preços

A partir de
$30/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, México, África e Oriente Médio, Reino Unido

Idiomas

Inglês

Avaliações do WhatConverts

Classificação geral
5/5
100% avaliações positivas
29
Excelente
1
Muito bom
0
Média
0
Ruim
0
Péssimo
Traduzir com Google

WhatConverts is the comprehensive lead tracking solution marketers previously only dreamed of.

Usado Diariamente durante Mais de dois anos
Avaliado em 24/08/2018
Fonte da avaliação: Capterra

WhatConverts has been a godsend as far as providing added transparency for our clients and streamlining what used to be a rather time-consuming process of configuring conversion tracking across countless platforms and ad campaigns. Using the incredibly simple yet comprehensive dashboard, we are able to quickly and easily show our clients true ROI from their marketing efforts, and that has proven to be invaluable. Client retention rates and overall client satisfaction have gone through the roof and only continue to improve as the WhatConverts platform continues to evolve and grow. We are looking forward to many years of hand-in-hand growth with WhatConverts by our side. THANK YOU!

Vantagens

The ease of use, robust tracking solutions, and unparalleled value WhatConverts provides is second to none. We've utilized other tracking solutions in the past, but none have been as simple to set up or provided as user-friendly of an interface as WhatConverts. With all of that said, the best part of WhatConverts is the customer support provided by his staff. I may have never met them in person, but they truly feel like a friend that is always there to help. Any time we have questions or feedback, they provide lightning fast responses that are clear and concise.

Desvantagens

Only writing this sentence because a response in this field was required. We've been using WhatConverts for quite a while now and I honestly am sitting here struggling to think of a con.

Resposta do WhatConverts

Thanks you so much for a great review. I know Jenn and Starr will be thrilled with your feedback.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Traduzir com Google

Excellent product and EVEN BETTER customer service.

Usado Diariamente durante 1 a 5 meses
Avaliado em 13/07/2018
Fonte da avaliação: Capterra

Lead source tracking - using phone tracking and web form tracking.
Lead notification emails.
A tool for clients to track quote and sales values that link directly to leads.
Whitelabel dashboard for clients to log into for realtime reporting.
Simple (one line code) integration on all sites.
Great value for the price.
Unlimited accounts and agency users.
Lead page and landing page information.
Independent cookie tracking maintained outside of Google's algorithm.
Unique/Repeat user data.
The list truly goes on...

Vantagens

We were looking for one tool with online form tracking that pulls channel information for each lead. We also needed something we could loop into our traditional (offline) media efforts and call tracking is a classic option and WhatConverts does it in a way that brings us into the world of digital reporting. I could not be happier with our experience using this tool, setting it up, the cost is so reasonable and the value is exceptional.

The tool checks every box we need, including a whitelabel, independent login option for our agency members and every individual client.

The best part, though, has been the kindness and expediency of the support team. I have had numerous questions to quickly familiarize myself. Not that anything is particularly difficult to figure out, but I want it to be right and for us to use this tool to its full capacity. And their team gets back to me with a wonderful explanation immediately (even after hours).

The integration is simple and the dashboard is beautiful. This is quickly becoming a feature we present our clients that they get excited about and won't know how to live without. Thank you!

Desvantagens

None. There are few features I've requested (automated quote/sales value based on criteria from form fill outs) - but their response is never "we can't do that", but rather "we'll put it in the queue".

Resposta do WhatConverts

Hi Kayla,

Thank you for your review! We are working on getting the automatic values set up in our system and we're going to be sending out emails as soon as new features are ready.

Thank you for being a great customer! We're happy to have you on board.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Traduzir com Google

Great Tool, Amazing Customer Support

Usado Diariamente durante Mais de um ano
Avaliado em 20/09/2018
Fonte da avaliação: Capterra

WhatConverts not only helps me and my clients to see where and how we are generating leads, but I also use it as a selling point with potential new clients

Vantagens

I have been looking for a tool like this for years, I even considered having something developed at one point, but as soon as I started using this software it became the complete solution for us... We used to have clients who would say that they can't tell whether it is our marketing efforts that are bringing in more leads or theirs. Now it is all there in an easy to understand dashboard, Form leads, Calls and brilliant reports. WhatConverts solves all this for us.

Desvantagens

Only issue I find sometimes is that I need to ask support for help on setting certain things up, but they are brilliant at helping so not much so much a problem, but I just like to know how to do things myself sometimes.

Resposta do WhatConverts

Hi Joe,

We really appreciate your review and feedback. I'll give our support team a huge pat on the back :)
We're working to make a few features more self explanatory, but we also enjoy speaking with our customers and make sure we're developing what you need.

Thanks again for your review!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Traduzir com Google

Essential to the Growth of Our Agency

Usado Diariamente durante Mais de dois anos
Avaliado em 07/09/2018
Fonte da avaliação: Capterra

WhatConverts has been incredible. Their support team always provide prompt, digestible, in-depth answers to any questions I have. They have also been very accommodating in terms of adjusting their platform to our needs.

Vantagens

It has allowed us to provide real, accurate lead data for our clients. A challenge that business owners face is calculating accurate ROI from their marketing efforts. WhatConverts makes it easy for them to see actual results from their website while also creating a simple platform for them to keep track of their leads.

Desvantagens

Some tracking numbers receive frequent robo/spam calls.

Resposta do WhatConverts

Hello Jesse,

Thanks so much for your great review, we really do appreciate it.
We continue on our crusade to eliminate all spam calls, and we can replace and credit you for any numbers that are giving you hassles.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Traduzir com Google

I 1000% recommend you use What Converts.

Usado Diariamente durante Mais de um ano
Avaliado em 11/08/2016
Fonte da avaliação: Capterra

I REALLY did my due diligence before finally choosing What Converts and it was worth every hour I spent researching. They provide stellar customer service and are priced extremely well. I've even suggested to them that they raise their rates a bit as they're that good.

What Converts makes tracking not only leads for my company a cinch, but it's also extremely easy for me to switch between my client's company accounts and track and mark their leads.

Creating a new company account, or campaign is super easy and extremely effective for tracking the ROI on particular campaigns.

It doesn't matter if you are a small company or large, I promise this will be a great fit for your marketing department.

Vantagens

Extremely easy to manage leads from phone calls and web forms.
Call recording is awesome.
User interface is really well thought out and easy to use.

Desvantagens

Unable to view lead details & mark leads directly from the corporation overall dashboard.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do WhatConverts

A partir de
$30/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

FREE 14-day trial available

Plus Plan: $30 per month (includes $35 per month usage credit)
Agency Plan: $100/month (includes $125 per month usage credit)
Enterprise Plan: Contact for pricing

Recursos do WhatConverts

  • API
  • Captura de leads

  • Acompanhamento de atividades
  • Análise de dados de vendas
  • Banco de dados de contatos
  • Dados em tempo real
  • Ferramentas de colaboração
  • Função de busca
  • Geração de relatórios de vendas
  • Gestão de leads
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de e-mail
  • Integração de terceiros
  • Modelos personalizáveis
  • Monitoramento
  • Notificações automáticas
  • Painel de atividades
  • Rastreamento de vendas
  • Relatórios e estatística

Mais informações sobre WhatConverts

Principais recursos do WhatConverts

  • API access
  • CRM
  • Call recording for lead qualification or training
  • Call, lead, eCommerce, chat & event tracking features
  • Called ID
  • Caller Identification
  • Campaign Management
  • Chat functionality
  • Event tracking
  • Generate detailed business reports based on vital metrics
  • Google Analytics Integration
  • Instant web form tracking with additional form data
  • Keyword and campaign data appended to each call received
  • Lead Management
  • Lead distribution
  • Referral comparison
  • Referral tracking
  • Source Tracking
  • Store and track phone calls, web form leads & chat sessions
  • Track, log & store lead conversions
  • White label & custom branding options available

Vantagens

  • WhatConverts offers the full range of lead tracking capabilities in one solution, spanning calls, web forms, eCommerce transactions, live chat sessions and custom site events.
  • Lead Management features include Lite Lead Management for storing calls, form leads and chat sessions in one place, adding simple search and field mapping tools.
  • Calls can be recorded and downloaded as WAV or MP3 for lead qualification and training purposes, while automated greeting or whisper messages can also be recorded.
  • Real-time reporting capabilities work from the most meaningful marketing metrics, offering valuable overviews across total leads, quotable/qualified leads, quote/sales value and more.
  • Boasting easy technical setup without additional changes, WhatConverts also promises broad integrations with Google AdWords etc plus data access via API.
  • Perguntas frequentes sobre o WhatConverts

    Abaixo estão algumas perguntas frequentes sobre o WhatConverts.

    P: Que tipo de planos o WhatConverts oferece?

    O WhatConverts oferece os seguintes planos de pagamento:

    A partir de: $30/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    FREE 14-day trial available

    Plus Plan: $30 per month (includes $35 per month usage credit)
    Agency Plan: $100/month (includes $125 per month usage credit)
    Enterprise Plan: Contact for pricing

    P: Quais são os principais recursos do WhatConverts?

    O WhatConverts oferece os seguintes recursos:

    • API access
    • CRM
    • Call recording for lead qualification or training
    • Call, lead, eCommerce, chat & event tracking features
    • Called ID
    • Caller Identification
    • Campaign Management
    • Chat functionality
    • Event tracking
    • Generate detailed business reports based on vital metrics
    • Google Analytics Integration
    • Instant web form tracking with additional form data
    • Keyword and campaign data appended to each call received
    • Lead Management
    • Lead distribution
    • Referral comparison
    • Referral tracking
    • Source Tracking
    • Store and track phone calls, web form leads & chat sessions
    • Track, log & store lead conversions
    • White label & custom branding options available

    P: Quem costuma usar o WhatConverts?

    Os clientes habituais do WhatConverts são:

    Grandes empresas, Empresas de médio porte

    P: Em que idioma o WhatConverts está?

    O WhatConverts está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o WhatConverts oferece?

    O WhatConverts tem os seguintes planos de preços:

    Assinatura

    P: O WhatConverts é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o WhatConverts.

    P: O WhatConverts se integra com quais outros aplicativos?

    O WhatConverts se integra com os seguintes aplicativos:

    AgencyAnalytics, Cognito Forms, Google AdWords, Google Analytics, LiveChat, NinjaCat, Wordpress, Wufoo, Zapier, Zendesk Chat

    P: Que nível de suporte o WhatConverts oferece?

    O WhatConverts oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo