Brigade POS

Brigade POS

The most reliable and easy to use restaurant POS.

5/5 (10 avaliações)

Resumo do Brigade POS

Brigade is a web-based full-service point of sale (POS) solution designed for food outlets, restaurants and small hotels. The solution facilitates communication between managers, servers, bartenders and kitchen staff and offers interactive tools for building customizable digital menu cards. With a three-tier system, restaurants can categorize their menu list into main category, sub-category and menu item. Both restaurant staff and customers can pick their items from the menu displayed on iPads and tablets with intuitive drag & drop interface. The solution offers a robust search functionality to quickly find a particular dish from a long list of menu items.

Along with managing customer orders, Brigade also helps restaurant managers to manage their staff, duties and workflows. The solution keeps track of the check in and check out times of every employee and calculates their effective working hours. Managers can create specific roles for each staff member and assign them to different shifts. Employees can access a personalized online portal via which they can check their time sheets and assigned shifts. With Brigade, restaurants can start a table on the floor, or a tab at the bar in seconds, and attend customers quickly. Customers can even view available tables and decide where they'd like to sit. Brigade can make check adjustments automatically by incorporating gratuity, tax exempt, promo codes, and discounts before generating the final bill. Brigade Society serves small and midsize restaurants across the United States, with listed customers including The Way Back, Lonas Lil Eats, Revival Kitchen and Fleur De Lilies.

Preços

A partir de
US$ 99,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Estados Unidos

Idiomas

Inglês

Brigade POS - Avaliações

Classificação geral
5/5
100% avaliações positivas
10
Excelente
0
Muito bom
0
Média
0
Ruim
0
Péssimo
Ashton A.
Traduzir com Google

Simple. User Friendly. All I want from a POS.

Usado Diariamente durante Mais de dois anos
Avaliado em 23/05/2019
Fonte da avaliação: Capterra

Vantagens

I've been in the food and beverage industry for 10+ years. I've used every POS out there. Brigade is by far the most reliable, user friendly, and intuitive system. New hires that have never seen this system learn it within a couple hours no problem. The creators are restaurant guys so they know what works and what doesn't. I also like how responsive and helpful the whole team is. I recently requested a custom report that their engineers are building just for my business. What other POS company does that?! I've been a customer for 2+ years and I don't ever plan on using another POS.

Desvantagens

Can't open a tab and give the card back at the bar.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Nick H.
Traduzir com Google

We've been a customer of Brigade POS for over a year and continue to enjoy using their system.

Usado Diariamente durante Mais de um ano
Avaliado em 15/03/2018
Fonte da avaliação: Capterra

It improved our customer service, reduced our labor expenses, and reduced our stress levels!

Vantagens

The simplicity is great. I rarely have to train any new employee. They always pick it up right away.
Their customer service is outstanding. We don't reach out very often, but when we do they are always responsive and helpful. We've never had any connection issues, bugs, or crashes.
Their pricing is extremely reasonable too.

Desvantagens

Our bar can fill up and get extremely busy. The one feature we would like that they don't have (but they said they'll be adding in the future), is the ability to pre authorize a credit card and hand it back to the customer. We have to currently hold onto the credit card.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Steve C.
Traduzir com Google

Very Happy New Customer

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/06/2016
Fonte da avaliação: Capterra

I just became a new customer of Brigade POS about a month ago. My employees and I are very happy we switched! Having used Aloha for the last 3 years, I became more and more frustrated with our system. Menu set up was a chore, navigation was not intuitive, and customer service was a joke. Worst of all, I paid a lot of money because I thought I was getting a reliable product. I've been shocked how often it needs to be re-booted and shuts down.
We haven't had 1 issue with Brigade. Their system amazingly doesn't require an internet connection, so when our own crappy AT&T internet went down last week...we were still able to run our restaurant without a hiccup.
I think the thing I love most about this company though, is their genuinely friendly customer service. They obviously care about their customers!

Vantagens

1. It's reliability.
2. How easy it is to set up and use.

Desvantagens

None so far!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Nicole K.
Traduzir com Google

Great System, Amazing Support!

Usado Diariamente durante Mais de dois anos
Avaliado em 04/06/2019
Fonte da avaliação: Capterra

The best, going with this system you will not be disappointed!! Best customer service in the industry!

Vantagens

Best platform, easy to use, simple to change and make updates to menu, easy user management, great reports. Couldn’t ask for a better system, great value - always making updates and changes that continue to improve this!

Desvantagens

Nothing - best system I’ve ever used, no questions asked.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Phoebe A.
Traduzir com Google

It seems too good to be true...but it’s not. They’re that good.

Usado Diariamente durante 1 a 5 meses
Avaliado em 23/05/2019
Fonte da avaliação: Capterra

It is so easy to track things like comps by server, sales by server, and highest and lowest items sold. We pull up Brigade at all of our manager meetings and easily navigate sales and comps to discuss as a team.

Vantagens

I really enjoy the easy user interface (for both employee and employer). As a business owner, though, I most love the system’s backup LTE just in case there’s a snaffoo with our WiFi. There is no data lost at the ease of mind of us and our guests.

Desvantagens

There are some minor things like changing the seat number on an already rang item and splitting checks in odd ways (I.e. 1/3 and 2/3), but customer support are always looking to make it better and listen to our suggestions.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Brigade POS

A partir de
US$ 99,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

Recursos do Brigade POS

  • Painel de atividades

  • API
  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Banco de dados do cliente
  • Campos personalizados
  • Criação de relatórios personalizável
  • Gestão de calendários
  • Imagem de marca personalizável
  • Importação/exportação de dados
  • Integração de CRM
  • Integração de e-mail
  • Integração de redes sociais
  • Integração de terceiros
  • Integração do celular
  • Lembretes automáticos
  • Modelos personalizáveis
  • Notificações automáticas
  • Pagamentos eletrônicos
  • Relatórios e estatística

Mais informações sobre Brigade POS

Principais recursos do Brigade POS

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

Vantagens

• Designed for full-service restaurants, Brigade helps restaurants to optimize the efficiency of their floor operations and improve communication between restaurant staff and customers.

• Brigade POS automates various POS activities including menu list display, order-taking, bill generating, and more.

• The solution manages restaurant sales and inventory from a single interface.

• Users can generate reports in real-time and track their monthly sales & overall business performance.

• With inbuilt floor designing tools, users can quickly set up interactive floor plans for parties and events.

• A native app for iPad is available, allowing user mobility within restaurants.

Perguntas frequentes sobre o Brigade POS

Abaixo estão algumas perguntas frequentes sobre o Brigade POS.

P: Que tipo de planos o Brigade POS oferece?

O Brigade POS oferece os seguintes planos de pagamento:

A partir de: US$ 99,00/mês

Modelo de preços: Assinatura

Avaliação gratuita: Não disponível

Single terminal: $99 per month
Unlimited terminals: $179 per month

All plans are billed annually

P: Quais são os principais recursos do Brigade POS?

O Brigade POS oferece os seguintes recursos:

  • Accounting management
  • Activity dashboard
  • Billing & invoicing
  • Categorization of menu
  • Communication management
  • Configurable interface
  • Configure floor plans
  • Electronic timesheets
  • Employee clock in/out
  • Expense tracking
  • Gift card management
  • Intuitive drag & drop interface
  • Point of sale functionality
  • Reservation management
  • Search functionality
  • Split checks
  • Staff and employee management
  • Time & expense tracking
  • Workflow management

P: Quem costuma usar o Brigade POS?

Os clientes habituais do Brigade POS são:

Empresas de médio porte, Pequenas empresas

P: Em que idioma o Brigade POS está?

O Brigade POS está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Brigade POS oferece?

O Brigade POS tem os seguintes planos de preços:

Assinatura

P: O Brigade POS é compatível com disponíveis móveis?

O Brigade POS é compatível com os seguintes dispositivos:

iPad

P: O Brigade POS se integra com quais outros aplicativos?

Não temos informações sobre quais integrações o Brigade POS oferece.

P: Que nível de suporte o Brigade POS oferece?

O Brigade POS oferece as seguintes opções de suporte:

Base de conhecimento, Suporte online, Suporte por telefone