CAKE

Online Point of Sale (POS) software solution for restaurants

4,6 /5 (353 avaliações) Escreva uma avaliação!

Resumo do CAKE

O que é o CAKE?

CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.

Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.

Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.

CAKE makes it easy and at a fraction of the cost.

Resumo do CAKE

Preços

A partir de
US$ 69,00/mês

Opções de preços

Teste Grátis
Licença única
Assinatura
Relação qualidade/preço

CAKE Point of Sale: as low as $69 per month
CAKE Guest Manager: $199 Activation fee, $79 per month
CAKE Online Ordering: $49 per month, 5% processing fee per order


Recursos do CAKE

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Access a comprehensive selection of reporting options including peak hour summaries
Guest Manager reporting options include analytics for spotting wait time trends etc.
A dual-POS customer touch display means more customer privacy while employees stay hard at work.
Quickly process payments tableside.
Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants.
Quickly process payments tableside.
Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.
CAKE - Vídeo CAKE - Vídeo Captura de tela do CAKE: Access a comprehensive selection of reporting options including peak hour summaries Captura de tela do CAKE: Guest Manager reporting options include analytics for spotting wait time trends etc. Captura de tela do CAKE: A dual-POS customer touch display means more customer privacy while employees stay hard at work. Captura de tela do CAKE: Quickly process payments tableside. Captura de tela do CAKE: Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants. Captura de tela do CAKE: Quickly process payments tableside. Captura de tela do CAKE: Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. Captura de tela do CAKE: Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.

CAKE - Avaliações

CAKE - Avaliações

Classificação geral
4,6
/
5
Excelente
267

Muito bom
54

Regular
16

Ruim
7

Péssimo
9

Relação qualidade/preço
4,6
Recursos
4,4
Praticidade
4,7
Suporte ao cliente
4,6
91% dos usuários recomendam este app
Allison S.

Review of CAKE

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)


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Tammy C.

CAKE, WOW!!!!!!

24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand new business owner this is what we needed from day one of choosing CAKE to even now 18 months of being in business. I am never made to feel like my question is dumb or my confusion is stupid. The team member works with me until my issue is resolved or they offer to get additional clarification or help for me if needed. If you ever want to call me I will be happy to go into further detail as to how we could not have made a better decision for THE COFFEE SHOP, [SENSITIVE CONTENT HIDDEN]


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Matthew D.

questions answered

i liked it


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Dennis H.

Not ready for Prime Time. Crashes when you need it most.

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.


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Kyle K.

Love CAKE!


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Allison S.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Review of CAKE

Usado Diariamente durante Mais de um ano
Avaliado em 08/06/2020
Fonte da avaliação: Capterra

I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

Vantagens

I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

Desvantagens

I don't like the new update. I feel the original version is easier to use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Tammy C.
Setor: Alimentação e bebidas
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

CAKE, WOW!!!!!!

Usado Diariamente durante Mais de um ano
Avaliado em 30/04/2020
Fonte da avaliação: Capterra

24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand new business owner this is what we needed from day one of choosing CAKE to even now 18 months of being in business. I am never made to feel like my question is dumb or my confusion is stupid. The team member works with me until my issue is resolved or they offer to get additional clarification or help for me if needed. If you ever want to call me I will be happy to go into further detail as to how we could not have made a better decision for THE COFFEE SHOP, [SENSITIVE CONTENT HIDDEN]

Vantagens

When starting our coffee shop we knew we needed a POS. We did not know where to start. Once CAKE came to our attention is was hard to look anywhere else. The help from understand our need as newbie's to walking us through every step of set up was fantastic. What I like most about the software would take too many words.

Desvantagens

There is not much I do not like about the CAKE software. If I had to choose a "least" favorite issue it would be that I wish the "Busy Hour" report was available on Universal Admin with a date range option. Also I wish Dashboard had a changeable date range option.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Matthew D.
Setor: Restaurantes
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

questions answered

Usado Diariamente durante Mais de dois anos
Avaliado em 15/10/2020
Fonte da avaliação: Capterra

i liked it

Vantagens

it has alot of features
and is quick to learn. user friendly and good customer support

Desvantagens

little expensive compared to other POS software

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Dennis H.
Traduzido para o Português
Traduzido para o Português

Not ready for Prime Time. Crashes when you need it most.

Usado Diariamente durante Mais de um ano
Avaliado em 28/08/2017
Fonte da avaliação: Capterra

I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

Vantagens

Easy to use interface.
Order Pads should allow servers to spend more time on the floor
Inexpensive POS System.

Desvantagens

It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

Traduzido para o Português

Resposta do CAKE from Sysco

Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Kyle K.
Setor: Restaurantes
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Love CAKE!

Usado Diariamente durante Mais de dois anos
Avaliado em 21/10/2020
Fonte da avaliação: Capterra

Vantagens

My restaurant has been open for 4 years. We started with CAKE POS, and have no plans of switching anytime soon! Never had any issues with the hardware, still using the same touchscreen units. Software has been great, never crashes or loses data or info etc. Very user friendly, straightforward. I have personally programmed our menus and modifiers. We use order pads, just the same as base POS, no learning curve there. We added Guest Manager last year, that has been a great addition. CAKE is constantly updating the software, trying to make it better and more beneficial for their customers. Customer Service has always been Fantastic any and every time I have called with any questions, concerns or issues. I recently had a great experience with [SENSITIVE CONTENT HIDDEN]. Definitely recommend CAKE!

Desvantagens

Honestly I can't really think of anything glaring. At times we were like "why can't we split a single food item between two guest." But customer service always offered a solution, even temporary, while developers were working on updates for small complaints like that from customers.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,4/10
Baseado em 353 usuários
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Preço do CAKE

Preço do CAKE

A partir de
US$ 69,00/mês
Teste Grátis
Licença única
Assinatura
Relação qualidade/preço

CAKE Point of Sale: as low as $69 per month
CAKE Guest Manager: $199 Activation fee, $79 per month
CAKE Online Ordering: $49 per month, 5% processing fee per order

CAKE Point of Sale: as low as $69 per month
CAKE Guest Manager: $199 Activation fee, $79 per month
CAKE Online Ordering: $49 per month, 5% processing fee per order

Relação qualidade/preço
4,6/5
Baseado em 353 usuários
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Recursos do CAKE

Recursos do CAKE

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4,4/5
Baseado em 353 usuários
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Categorias

Mais informações sobre CAKE

Mais informações sobre CAKE

Principais recursos do CAKE

  • Accept Apple Pay, Android Pay, and Paypal Order Ahead
  • Automate your inventory
  • Automatic notifications
  • Capture reservations
  • Customer trend analytics
  • Gift card management
  • Line Busting
  • Offer online discount codes
  • Online ordering
  • Online restaurant booking
  • POS
  • POS integration
  • Pulse technology pro-actively monitors terminals
  • QuickBooks integration
  • Real-time updates
  • Separate checks
  • Split checks
  • Table management
  • Table management features
  • Tableside Ordering and Payment
  • Third party integrations
  • Tips management

Vantagens

  • CAKE Point of Sale promises web-based software support for touchscreen hardware and intuitive touch, swipe operations for taking orders quickly and accurately.

  • Waiting lists are a cinch and efficient with real-time floor maps and customized table management to accurately provide wait times and text your guests when it's time to be seated – all deployed via CAKE Guest Manager’s iPad support.

  • CAKE Market offers integrations and partnerships with popular third-party services and systems including PayPal, QuickBooks, Xero, Orca, 7Shifts and ChefTab.

  • Reporting and analytics features provide real time feedback on restaurant performance, optimized for all devices, giving a valuable overview on demand and waiting times etc.

  • Transparent pricing with no hidden or monthly fees — just a flat 2.5% processing premium per transaction no matter the credit card.
  • Perguntas frequentes sobre o CAKE

    Perguntas frequentes sobre o CAKE

    Abaixo estão algumas perguntas frequentes sobre o CAKE.

    P: Que tipo de planos o CAKE oferece?

    O CAKE oferece os seguintes planos de pagamento:

    A partir de: US$ 69,00/mês

    Modelo de preços: Licença única, Assinatura

    Teste Grátis: Não disponível

    CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order

    P: Quais são os principais recursos do CAKE?

    O CAKE oferece os seguintes recursos:

    • Accept Apple Pay, Android Pay, and Paypal Order Ahead
    • Automate your inventory
    • Automatic notifications
    • Capture reservations
    • Customer trend analytics
    • Gift card management
    • Line Busting
    • Offer online discount codes
    • Online ordering
    • Online restaurant booking
    • POS
    • POS integration
    • Pulse technology pro-actively monitors terminals
    • QuickBooks integration
    • Real-time updates
    • Separate checks
    • Split checks
    • Table management
    • Table management features
    • Tableside Ordering and Payment
    • Third party integrations
    • Tips management

    P: Quem costuma usar o CAKE?

    Os clientes habituais do CAKE são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o CAKE está?

    O CAKE está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o CAKE oferece?

    O CAKE tem os seguintes planos de preços:

    Licença única, Assinatura

    P: O CAKE é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o CAKE.

    P: O CAKE se integra com quais outros aplicativos?

    O CAKE se integra com os seguintes aplicativos:

    7shifts, CAKE, CAKE Guest Manager, Marketo Engage, Pushnami, RedTrack.io, Trackier, TrackingDesk, Xero, pagesource

    P: Que nível de suporte o CAKE oferece?

    O CAKE oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone, FAQs, Fórum, Base de conhecimento, Tutoriais em vídeo