Sobre o CAKE

CAKE built its Point of Sale to meet the demands of Quick & Full Service restaurants. It’s simple, intuitive, and cost-friendly.

Easily handle peak QSR rush hours with line busting OrderPads that control the flow of traffic. Fast, error-free ordering means guests get their seats, eats, and receipts faster - and leave satisfied by superior service. Customer facing display empower guests to pay, tip, and sign from their screen while employees keep working.

Upgrade your FSR to take orders and payments table-side with mobile OrderPads that send error-free info to the kitchen instantly. Supercharge your POS with rich Guest Manager profiles and automatic table status updates for your hosts. Customize menus on-the-fly to encourage fresh flavors, and automated inventory tracking ensures fresh ingredients.

CAKE makes it easy and at a fraction of the cost.

Preços a partir de:

US$ 69,00/mês

  • Teste Grátis
  • Licença única
  • Assinatura

Principais benefícios do CAKE

  • CAKE Point of Sale promises web-based software support for touchscreen hardware and intuitive touch, swipe operations for taking orders quickly and accurately.

  • Waiting lists are a cinch and efficient with real-time floor maps and customized table management to accurately provide wait times and text your guests when it's time to be seated – all deployed via CAKE Guest Manager’s iPad support.

  • CAKE Market offers integrations and partnerships with popular third-party services and systems including PayPal, QuickBooks, Xero, Orca, 7Shifts and ChefTab.

  • Reporting and analytics features provide real time feedback on restaurant performance, optimized for all devices, giving a valuable overview on demand and waiting times etc.

  • Transparent pricing with no hidden or monthly fees — just a flat 2.5% processing premium per transaction no matter the credit card.
  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Estados Unidos

    Idiomas

    Inglês

    Preços a partir de:

    US$ 69,00/mês

    • Teste Grátis
    • Licença única
    • Assinatura

    Imagens

    A dual-POS customer touch display means more customer privacy while employees stay hard at work.
    A dual-POS customer touch display means more customer privacy while employees stay hard at work.
    Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants.
    Quickly process payments tableside.
    Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
    Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.
    Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more.
    Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance.
    Ver mais 10
    CAKE - Vídeo
    CAKE - Vídeo
    Captura de tela do CAKE: A dual-POS customer touch display means more customer privacy while employees stay hard at work. Captura de tela do CAKE: A dual-POS customer touch display means more customer privacy while employees stay hard at work. Captura de tela do CAKE: Easily take orders tableside with CAKE OrderPad to improve accuracy and faster service. Or use for line busting at quick service restaurants. Captura de tela do CAKE: Quickly process payments tableside. Captura de tela do CAKE: Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. Captura de tela do CAKE: Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance. Captura de tela do CAKE: Get an instant look at the health of your restaurant with dynamic reporting from CAKE. Browse wages, hours worked, sales categories, and more. Captura de tela do CAKE: Integrates with the CAKE Guest Manager solution to seat 1.5 more tables per section each hour by viewing table status at a glance. Captura de tela do CAKE:

    Recursos

    Total de recursos do CAKE: 27

    • Análise de tendências
    • Atualizações em tempo real
    • Banco de dados de contatos
    • Bater ponto de entrada/saída
    • Gestão de descontos
    • Gestão de funcionários
    • Gestão de pedidos
    • Gestão de reservas
    • Importação de dados
    • Importação/exportação de dados
    • Impressão de cheques
    • Integração de PDV
    • Integração de QuickBooks
    • Integração de terceiros
    • Leitura de códigos de barras
    • Monitoramento
    • Monitoramento em tempo real
    • Notificações automáticas
    • PDV
    • Pagamentos eletrônicos
    • Permissões por função
    • Programa de fidelidade
    • Rastreamento de estoque
    • Registro de pedidos
    • Relatórios do andamento
    • Relatórios em tempo real
    • Sistema de vales-presente

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    Avaliações

    Classificação geral

    4,6 /5
    (373)
    Relação qualidade/preço
    4,6/5
    Recursos
    4,4/5
    Praticidade
    4,7/5
    Suporte ao cliente
    4,6/5

    Já tem o CAKE?

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    Exibindo 5 avaliações de 373
    Allison S.
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Review of CAKE

    Avaliado em 08/06/2020

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    I enjoy that there is 24/7 customer support with any issues. (love the new text feature)

    Vantagens

    I like that I can access it anywhere remotely to make changes, add menu items, and view sales.

    Desvantagens

    I don't like the new update. I feel the original version is easier to use.

    Tammy C.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    CAKE, WOW!!!!!!

    Avaliado em 30/04/2020

    24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand...

    24/7 Friendly, Supportive and Caring CAKE team member answer the phone ready to help! As a brand new business owner this is what we needed from day one of choosing CAKE to even now 18 months of being in business. I am never made to feel like my question is dumb or my confusion is stupid. The team member works with me until my issue is resolved or they offer to get additional clarification or help for me if needed. If you ever want to call me I will be happy to go into further detail as to how we could not have made a better decision for THE COFFEE SHOP, [SENSITIVE CONTENT HIDDEN]

    Vantagens

    When starting our coffee shop we knew we needed a POS. We did not know where to start. Once CAKE came to our attention is was hard to look anywhere else. The help from understand our need as newbie's to walking us through every step of set up was fantastic. What I like most about the software would take too many words.

    Desvantagens

    There is not much I do not like about the CAKE software. If I had to choose a "least" favorite issue it would be that I wish the "Busy Hour" report was available on Universal Admin with a date range option. Also I wish Dashboard had a changeable date range option.

    Lynn R.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    POS

    Avaliado em 11/01/2021

    Overall, we love this product, especially the support we get from the friendly staff. Anytime we...

    Overall, we love this product, especially the support we get from the friendly staff. Anytime we have an issues, we call and it gets fixed. We have also been able to troubleshoot and fix items ourselves numerous times. It's an easy system and we recommend it.

    Vantagens

    Our customers love their screen. They like that they can see their order. It's easy to read and understand. We love that we can use the system from home on the laptop and not just in the shop. I make changes to the menu mostly from home. I love having the itemized close cash receipt every day. I love all the reports that I get for tracking my business.

    Desvantagens

    I don't like that all the buttons are the same color. It makes it very difficult to find buttons in a hurry when you have 40 different syrup flavors and 34 different teas. We need colored buttons that we can use as groups, for example, I could make all our sugar free syrups green and all the syrups that start with an A, blue, etc... It helps your eyes to find things quicker. It is really stressful for new employees to find buttons when training and the customer is standing there staring at you. It's better as a trained employee, but it would save us time at the machine when we could be making their order. Colored buttons are highly needed. Also, ever since the last software update that affected us directly, it is harder for me to add new products to the menu and put them in the right place. I can't put my finger on what changed, but i have trouble adding new products under existing categories. They come out as new buttons on the main screen. Not sure how to fix that.

    Dennis H.
    Classificação geral
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 0.0 /10

    Not ready for Prime Time. Crashes when you need it most.

    Avaliado em 28/08/2017

    I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all...

    I can't think of anything this POS does better than the one we replaced. If it wouldn't crash all the time, we could benefit from not having the servers leave the floor to put orders in and run credit cards, but since they are constantly crashing, we don't have that benefit.

    Vantagens

    Easy to use interface.
    Order Pads should allow servers to spend more time on the floor
    Inexpensive POS System.

    Desvantagens

    It doesn't work when we need it to. We've been trying to get the issues resolved via Cake Support and Sysco Management for more than 8 months. It isn't getting any better. As soon as the dining room gets busy the Order Pad Apps crashes. All of our servers need to have paper and pencil ready at all times to complete their orders and stand in line at the terminal to enter them every rush. It seldom happens when we are slow. Orders get lost during entry causing double work to recover the in flight order, after printing in the kitchen causing them not to be charged on the customer's bill, and customer credit cards have been double billed as a result of Order Pad disconnects. We are spending hours with Cake Support that we should be spending working our business. We have to keep 1 person available to capture trouble shooting information for Cake Support during our rushes when (not if) the Order Pads go down. Cake Support is always busy, but will eventually call back. When they do, they aren't very knowledgeable with troubleshooting, they don't seem to be trained to go any deeper than the Cake University screens. The cheap price of the Cake system has become a huge expense in manpower and wasted time in our restaurant.

    Resposta do CAKE from Sysco

    Your CAKE hardware is definitely not performing as designed. Our Customer Success Team has reached out to resolve your issue. Thank you for the honest feedback, we'll use it to create better products and support in the future.

    Matthew D.
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    questions answered

    Avaliado em 15/10/2020

    i liked it

    i liked it

    Vantagens

    it has alot of features
    and is quick to learn. user friendly and good customer support

    Desvantagens

    little expensive compared to other POS software

    Exibindo 5 avaliações de 373 Leia todas as avaliações

    Perguntas frequentes sobre o CAKE

    Abaixo estão algumas perguntas frequentes sobre o CAKE.

    O CAKE oferece os seguintes planos de pagamento:

    • A partir de: US$ 69,00/mês
    • Modelo de preços: Licença única, Assinatura
    • Teste Grátis: Não disponível

    CAKE Point of Sale: as low as $69 per month CAKE Guest Manager: $199 Activation fee, $79 per month CAKE Online Ordering: $49 per month, 5% processing fee per order

    O CAKE oferece os seguintes recursos:

    • Accept Apple Pay, Android Pay, and Paypal Order Ahead
    • Automate your inventory
    • Automatic notifications
    • Capture reservations
    • Customer trend analytics
    • Gift card management
    • Line Busting
    • Offer online discount codes
    • Online ordering
    • Online restaurant booking
    • POS
    • POS integration
    • Pulse technology pro-actively monitors terminals
    • QuickBooks integration
    • Real-time updates
    • Separate checks
    • Split checks
    • Table management
    • Table management features
    • Tableside Ordering and Payment
    • Third party integrations
    • Tips management

    Os clientes habituais do CAKE são:

    Pequenas empresas, Empresas de médio porte

    O CAKE está nos seguintes idiomas:

    Inglês

    Não temos informações sobre os dispositivos compatíveis com o CAKE.

    O CAKE se integra com os seguintes aplicativos:

    7shifts, CAKE, CAKE Guest Manager, Marketo Engage, Pushnami, RedTrack.io, Trackier, TrackingDesk, Xero, pagesource

    O CAKE oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone, FAQs, Fórum, Base de conhecimento, Tutoriais em vídeo

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