Sparkrock

Sparkrock

Online donation management built on Microsoft Dynamics CRM

4.1/5 (9 avaliações)

Resumo do Sparkrock

Sparkrock is a comprehensive, cloud-enabled solution that helps nonprofits and human services organizations (Operating Budget $8M+) manage their finance and accounting, human resources and payroll, case management, and donor and fundraising. As a Microsoft partner, we draw from 14 years of industry-leading expertise to provide unparalleled quality in our products and services.

We promise to help you serve more people with less effort, stress, and expenses.

Key Benefits:
- Everything in one solution
- Integration between all products
- Secure, compliant, and reduced risk
- Customizable reports for different stakeholders
- Single UI tailored for each user
- Access anywhere, anytime
- Reduced IT dependence"

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Canadá, Estados Unidos

Idiomas

Inglês

Sparkrock - Avaliações

Classificação geral
4.1/5
100% avaliações positivas
1
Excelente
8
Muito bom
0
Média
0
Ruim
0
Péssimo
Jennifer H.
Traduzir com Google

Long term NAV user

Usado Diariamente durante Mais de dois anos
Avaliado em 16/08/2018
Fonte da avaliação: Capterra

My overall experience with Sparkrock has been positive. There have been challenges, and usually because I didn't listen to their advice. I have learned over the years to trust their judgement, while I know my organization best, they know the product and have been through many more implementations and upgrades than I have.

Vantagens

The flexibility of the product. The ability to use as much or as little as you want. The opportunity to expand as funds become available. The use of dimensions enables specific reporting requirements. The software is a Microsoft product so information is easily transferred to other Microsoft products. The introduction of a "search" function in recent upgrades is a simple function that I use almost everyday.

Desvantagens

The accounts payable g/l batch report and sales invoice when originally printed cut off fields and customization's where necessary before they could be used.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Natashia M.
Traduzir com Google

Surprised at how easy the solution was to learn.

Usado Diariamente durante Mais de um ano
Avaliado em 21/08/2017
Fonte da avaliação: SoftwareAdvice

Great product. Great company. Would highly recommend.

Vantagens

This product is extremely user friendly and easy to navigate. The option of going paperless is fantastic (all AP invoices can be attached electronically). When you encounter an issue, the response from customer service is quick. The entire Sparkrock staff is extremely friendly and they are passionate about their product. They work with you to ensure an easy transition/upgrade.

Desvantagens

They offer training videos in the customer support center but some are not thorough enough. I hope they release a tips and tricks for AP

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Margaret K.
Traduzir com Google

Review of Sparkrock

Usado Diariamente durante Mais de um ano
Avaliado em 28/06/2019
Fonte da avaliação: SoftwareAdvice

I am currently working on creating reports for each of our programs/funders as required both in Sparkrock and in Jet Reports. I have asked about this previously, but have not been given an answer. It would useful for the program to have saved report settings so the date/dimensions/filters do not have to be applied every single time.

Vantagens

I generally just work with A/P, but I do like how the support documentation is easily available. I no longer have to go through paper files to find things.

Desvantagens

I notice that new users struggle to use the program when they first start. It's not as intuitive as I would like it to be.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

7.0/10
Mary ellen D.
Traduzir com Google

Pleased with the product. Would recommend.

Usado Diariamente durante Mais de dois anos
Avaliado em 29/11/2017
Fonte da avaliação: Capterra

Vantagens

General ledger entries can be set up to include Ministry of Education expense categories and objects. This allows for quick confirmation of where expenses will be reported when viewing these entries. Very happy with their customer service.

Desvantagens

The WebApps has some functionality that isn't a perfect fit for us, and we've had to make some changes to adjust to what functionality exists.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Christine M.
Traduzir com Google

Great Support Team

Usado Diariamente durante Mais de dois anos
Avaliado em 30/11/2017
Fonte da avaliação: SoftwareAdvice

Logging a support ticket is very easy and the response time is very quick.

Vantagens

The import feature verifying dim coms for our payroll journal entries is a great tool. This prevents invalid dimension combinations from being posted, thus eliminating the need for reallocating journal entries. This ensures that we have accurate reporting for the Ministry.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do Sparkrock

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Recursos do Sparkrock

  • Acompanhamento de atividades
  • Banco de dados de contatos
  • Importação/exportação de dados
  • Pagamentos eletrônicos

  • API
  • Campos personalizados
  • Controle do acesso
  • Criação de relatórios personalizável
  • Gerenciamento de contatos
  • Gestão da comunicação
  • Gestão de comparecimento
  • Gestão de inscrições
  • Imagem de marca personalizável
  • Integração de e-mail
  • Integração de terceiros
  • Lembretes automáticos
  • Notificações automáticas
  • Painel de atividades
  • Processamento de cartões de crédito
  • Relatórios e estatística

Mais informações sobre Sparkrock

Principais recursos do Sparkrock

  • Advanced data security
  • Alumni management
  • Built on Microsoft Dynamics CRM
  • CRM
  • Campaign & appeal management
  • Campaign management
  • Committee management
  • Contact duplicate checking
  • Contact search tools
  • Contact tracking and management
  • Contribution tracking
  • Custom dashboard reporting
  • Donation referral tracking
  • Donation tracking
  • Donor database
  • Donor management
  • Donor segmentation
  • Email marketing management
  • Email templates
  • Event management
  • Fundraising management
  • Gift management
  • Grant & pledge management
  • Grant management
  • In-kind donations
  • Integration with Microsoft Office apps
  • Marketing add-on includes landing pages
  • Marketing automation includes lead scoring
  • Matching donations
  • Member database
  • Member directory
  • Membership management
  • Mobile device access
  • Mobile donations
  • Mobile giving
  • Online donations
  • Online payment processing add-on
  • Online portals available
  • Online surveys
  • Payment processing
  • Planned giving management
  • Pledge management
  • Prospect management
  • Receipts / statements
  • Recurring donations
  • Recurring giving
  • Reminders
  • Report exporting to Microsoft Excel
  • Reporting & analytics
  • SMS (text) messaging
  • Social media management
  • Social media sharing options
  • Track donor trends
  • Tracking of all contact activity
  • Volunteer management
  • Volunteer profiles
  • Volunteer profiles

Vantagens

-FINANCE MANAGEMENT: A solution that works the way you do. Our all-in-one solution offers flexible and robust capabilities to help your organization increase transparency and reduce risk.

-WORKFORCE MANAGEMENT: your employees are on the front-line delivering services to your clients. Our tools enable them to be more productive on the go and help you manage them more effectively.

-CASE MANAGEMENT: With the demand for social services increasing, Our tools give you the critical information you need to ensure the highest quality of care and program delivery.

-DONOR MANAGEMENT: Our donor management solution provides you With A complete view of all donor activities, and helps you increase donors, boost retention, convert constituents, and improve fundraising effectiveness."

Perguntas frequentes sobre o Sparkrock

Abaixo estão algumas perguntas frequentes sobre o Sparkrock.

P: Que tipo de planos o Sparkrock oferece?

O Sparkrock oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

P: Quais são os principais recursos do Sparkrock?

O Sparkrock oferece os seguintes recursos:

  • Advanced data security
  • Alumni management
  • Built on Microsoft Dynamics CRM
  • CRM
  • Campaign & appeal management
  • Campaign management
  • Committee management
  • Contact duplicate checking
  • Contact search tools
  • Contact tracking and management
  • Contribution tracking
  • Custom dashboard reporting
  • Donation referral tracking
  • Donation tracking
  • Donor database
  • Donor management
  • Donor segmentation
  • Email marketing management
  • Email templates
  • Event management
  • Fundraising management
  • Gift management
  • Grant & pledge management
  • Grant management
  • In-kind donations
  • Integration with Microsoft Office apps
  • Marketing add-on includes landing pages
  • Marketing automation includes lead scoring
  • Matching donations
  • Member database
  • Member directory
  • Membership management
  • Mobile device access
  • Mobile donations
  • Mobile giving
  • Online donations
  • Online payment processing add-on
  • Online portals available
  • Online surveys
  • Payment processing
  • Planned giving management
  • Pledge management
  • Prospect management
  • Receipts / statements
  • Recurring donations
  • Recurring giving
  • Reminders
  • Report exporting to Microsoft Excel
  • Reporting & analytics
  • SMS (text) messaging
  • Social media management
  • Social media sharing options
  • Track donor trends
  • Tracking of all contact activity
  • Volunteer management
  • Volunteer profiles
  • Volunteer profiles

P: Quem costuma usar o Sparkrock?

Os clientes habituais do Sparkrock são:

Empresas de médio porte, Sem fins lucrativos, Administrações públicas

P: Em que idioma o Sparkrock está?

O Sparkrock está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Sparkrock oferece?

O Sparkrock tem os seguintes planos de preços:

Assinatura

P: O Sparkrock é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Sparkrock.

P: O Sparkrock se integra com quais outros aplicativos?

O Sparkrock se integra com os seguintes aplicativos:

Gmail, Microsoft Dynamics CRM, Microsoft Excel, Microsoft Outlook, Office 365

P: Que nível de suporte o Sparkrock oferece?

O Sparkrock oferece as seguintes opções de suporte:

Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo