Fergus

Job management software for trades and service businesses

4,6 /5 (139 avaliações) Escreva uma avaliação!

Resumo do Fergus

O que é o Fergus?

Fergus is a cloud-based job management software built for electricians and plumbers which offers tools for job tracking, scheduling, quoting & estimating, back costing, time tracking, invoicing, reporting, and more.

Fergus includes a status board for users to see at a glance what stage all of your jobs are in and any items requiring attention, including queries raised when problems arise.

All the information related to a particular job is stored in the job card with attached notes, files, photos, checklists, forms and more. Information can be organised into site visits to allow separate reporting for different work stages. Variations can also be added and linked to parent jobs for financial tracking purposes.

Staff can be assigned to specific jobs, and the integrated calendar enables drag-and-drop job scheduling (you can also sync this with your Google Calendar).

Charged and uncharged time can be manually logged on each job, or users can use the start/stop timer in the Fergus apps for iOS and Android.

Email and text messages can be sent to staff and customers through Fergus, with users able to customise SMS and email templates, and store multiple site addresses, contacts, and phone numbers on the built-in customer cards.

Invoices, quotes, and estimates can be created in the pricing editor and emailed directly to customers along with Terms of Trade, and customers can accept these from directly within the email.

Push notifications can be delivered to tablets and smartphones to alert users to important events, and staff can be kept up-to-date with job details and plans using the team notice board.

Before, during or after the job you can look at your projected or actual margins, and identify where you made or lost money.

Resumo do Fergus

Preços

A partir de
AU$ 28,90/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.


Recursos do Fergus

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália
Idiomas
Inglês

Media

236611
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25152
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25153
584438
Captura de tela do Fergus: The Fergus mobile app on Android Captura de tela do Fergus: The Status Board, timesheets, notifications, and more can be accessed through Fergus's mobile app Captura de tela do Fergus: The Job Card on the Fergus mobile app with start/stop timer Captura de tela do Fergus: Customers can sign your quotes and estimates for acceptance through the Fergus mobile app Captura de tela do Fergus: The dashboard shows you the status of all of your jobs and how much revenue is sitting in each section. Click on a subsection to see all of the jobs sitting within it in the job list below. Captura de tela do Fergus: The quote builder helps you track different versions of quotes, can automatically pull pricing from imported price books when adding materials, and allows you to easily add markups. Captura de tela do Fergus: The drag-and-drop calendar allows you to easily schedule jobs for your team in the field, notifying the customer and the team member assigned to the job through the mobile app. Captura de tela do Fergus: GPS tracking allows you to easily see where your team members are and where they've been throughout the course of the day. Captura de tela do Fergus: Financial reporting tools allow you to see where you've made or lost money on jobs, and how your business is tracking financially within specified time periods. Captura de tela do Fergus: Your employee overview can show you who is billing the most and the least so that you can identify team members having any issues and help them get back on track.

Fergus - Avaliações

Fergus - Avaliações

Classificação geral
4,6
/
5
Excelente
93

Muito bom
45

Regular
0

Ruim
0

Péssimo
1

Relação qualidade/preço
4,5
Recursos
4,3
Praticidade
4,5
Suporte ao cliente
4,6
99% dos usuários recomendam este app
Wayne B.

We have been using Fergus for almost 12 months now and are very happy with the program.

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable


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Anna W.

Fergus for Tradies

I use Fergus daily for multiple clients, so I'm quite comfortable with how it works and am now training people in Fergus.


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Conrad S.

Electrical company review

There are many benefits Fergus has provided our business. Time management and job efficiency has been the most important for us.


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Samuel W.


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Christian P.

Moving in the right direction

I'm really positive about Fergus, I only upgraded to Pro again last month but I am trying to fully utilise its potential. Once you load up prices, favourites, forms etc it really is a wonderful addition to a tradesman's arsenal.


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Wayne B.
Traduzido para o Português

We have been using Fergus for almost 12 months now and are very happy with the program.

Usado Diariamente durante 6 a 12 meses
Avaliado em 22/03/2018
Fonte da avaliação: Capterra

The benefits to our business using this software is ultimately less time processing paperwork and data and simplicity for our users.
The other great feature of the software is being able to store job specific data like photos that are easily accessable

Vantagens

We went from a single person operation to 4 people on the road and one office based team member. The old program we were using didn't have enough quite do every thing we wanted and was quite clunky on site. The way in which Fergus flows and easily displays information regarding jobs means there is no confusion on site and when used correctly office staff can collate the data to create invoices easily, meaning we can get invoices out faster and hopefully paid faster. Now with the additional benefit of Fergus offering our customers credit card payment, we have found even less reason for customer not to pay. The schedulling calander on Fergus gives us the best forsite we have ever had to see potential lead times and alsogives us a better look at keeping things ahead of jobs wth regards to ordering materials and organising other important parts to any given job. Our guys on site love it as it is super simple to use for them and realistically cuts down there paperwork too. Time sheets created off all there job data is done automatically meaning the office is not trying to get times off them each week to do payroll.
In general Fergus has made our business run smoother and less things get forgotten about, missed or overlooked.

Desvantagens

The biggest thing that we find as a downfall would only be it is not that simple to see what price you have sold a product for previously. (Well not that we are aware of).
In saying that Fergus seem to be very dedicated to listening to what their customers want and make updates regularly, I''m sure that it will only be a matter of time until they create a tool to help with this.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Anna W.
Setor: Escritório executivo
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Fergus for Tradies

Usado Diariamente durante Mais de dois anos
Avaliado em 18/02/2020
Fonte da avaliação: Capterra

I use Fergus daily for multiple clients, so I'm quite comfortable with how it works and am now training people in Fergus.

Vantagens

I love the Dashboard view. Once you've done some training, it's really simple to use and you can't really make an unfix-able error in Fergus.

Desvantagens

The response time from the support team is much slower than a few years ago. I guess that's progress as they're a much bigger company now. However, the personal support and reaction time was fantastic a few years ago.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Conrad S.
Setor: Fabricação elétrica/eletrônica
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Electrical company review

Usado Diariamente durante 1 a 5 meses
Avaliado em 28/06/2020
Fonte da avaliação: Capterra

There are many benefits Fergus has provided our business. Time management and job efficiency has been the most important for us.

Vantagens

Fergus is a great system we are using to help with job scheduling and management of our workers and also great with invoicing jobs once completed, as it links with our xero account as well. Its also provides us with good analytical data on jobs, so we can see our margins and net profit we are making. Very happy with the service provided.

Desvantagens

Set up was interesting and we got some advice from a local virtual assistant company to help with it. It would be great if Fergus had a local contractor to help with this in our area.

Traduzido para o Português

Resposta do Fergus Software

Thanks for the review Conrad! We really appreciate it. We're working on making support and training as accessible as possible, so your feedback is really important to us.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Samuel W.
Setor: Software
Porte da empresa: 13-50 funcionários

Apenas classificações

Usado Outro durante 1 a 5 meses
Avaliado em 06/11/2017
Fonte da avaliação: GetApp

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Christian P.
Setor: Construção
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Moving in the right direction

Usado Diariamente durante Mais de um ano
Avaliado em 29/04/2020
Fonte da avaliação: Capterra

I'm really positive about Fergus, I only upgraded to Pro again last month but I am trying to fully utilise its potential. Once you load up prices, favourites, forms etc it really is a wonderful addition to a tradesman's arsenal.

Vantagens

Desktop and mobile sites are easy to use. Integration with suppliers and accounting software is key. Scheduling is simple and easy. Just starting out with forms but that seems like a really good option. Invoicing is easy. Customer support are always knowledgeable and get the answers needed

Desvantagens

Sorry guys 2 things

I know you have integrated with google calanders but I think just a calander similar to google calanders would have been suffice. I would really like to be able to look at a month display (like a widget on android) and see the upcoming work. When customers ask me when we can come back or when are we available, often I am in the field when I get asked this and being able to draw up a quick calander display would really help me.

2nd thing No inventory list of stock. Ideally I would like to have an accurate list of what is in staff members vehicles and what our holding stock is, just makes it easier when ordering or servicing breakdowns.

Traduzido para o Português

Resposta do Fergus Software

Hey Christian, thanks for the review! Have you tried the month display on google calendar using our integration? I'll pass on to the team that you'd like inventory management, at the moment we only support Stock-on-hand functionality for accurate costing and invoicing. Thanks

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
9,6/10
Baseado em 139 usuários
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Preço do Fergus

Preço do Fergus

A partir de
AU$ 28,90/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

30-day Free Trial, no credit card required.

Free plan available.

Timesheet only from: $9.60 per month.

Full user from: $28.90 per month.

Relação qualidade/preço
4,5/5
Baseado em 139 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Fergus

Recursos do Fergus

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,3/5
Baseado em 139 usuários
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Categorias

Mais informações sobre Fergus

Mais informações sobre Fergus

Principais recursos do Fergus

  • Automatic notifications
  • Back costing
  • CSV invoice importing
  • Custom payment terms
  • Customer & job notes
  • Customizable email templates
  • Drag-and-drop scheduling
  • File & photo attachments
  • Financial reporting
  • Flexible contact records
  • GPS tracking
  • Integrated calendar
  • Invoice builder
  • Job & customer histories
  • Job assignment
  • Job cards
  • Pricing document builder
  • Purchase orders
  • Push notifications
  • Queries
  • Quotes & estimates
  • SMS integration
  • Scheduling system
  • Status board
  • Team notice board
  • Timesheets
  • User permissions management
  • Variations tracking

Vantagens

  • The centralised status board gives users an overview of all jobs, and what tasks require attention, including any flagged queries, and job progress and responsibilities can be tracked through detailed job cards with attached files and photos.

  • Estimates, quotes, and invoices can be created using the pricing document builder, with the ability to favourite grouped items for common jobs, and fill invoices instantly using back-costed site visits.

  • Standard Terms of Trade can be uploaded and attached to any correspondence with customers, and standard payment terms can be set with the ability to edit them on a job-by-job or customer-by-customer basis.

  • Staff can be assigned to specific jobs using the integrated calendar and drag-and-drop appointment scheduling.

  • Contact records are flexible, allowing users to store multiple site contacts, addresses, and phone numbers, and users can send emails and text messages directly from within Fergus, using customizable message templates.

  • Perguntas frequentes sobre o Fergus

    Perguntas frequentes sobre o Fergus

    Abaixo estão algumas perguntas frequentes sobre o Fergus.

    P: Que tipo de planos o Fergus oferece?

    O Fergus oferece os seguintes planos de pagamento:

    A partir de: AU$ 28,90/mês

    Modelo de preços: Gratuito, Assinatura

    Teste Grátis: Disponível

    30-day Free Trial, no credit card required. Free plan available. Timesheet only from: $9.60 per month. Full user from: $28.90 per month.

    P: Quais são os principais recursos do Fergus?

    O Fergus oferece os seguintes recursos:

    • Automatic notifications
    • Back costing
    • CSV invoice importing
    • Custom payment terms
    • Customer & job notes
    • Customizable email templates
    • Drag-and-drop scheduling
    • File & photo attachments
    • Financial reporting
    • Flexible contact records
    • GPS tracking
    • Integrated calendar
    • Invoice builder
    • Job & customer histories
    • Job assignment
    • Job cards
    • Pricing document builder
    • Purchase orders
    • Push notifications
    • Queries
    • Quotes & estimates
    • SMS integration
    • Scheduling system
    • Status board
    • Team notice board
    • Timesheets
    • User permissions management
    • Variations tracking

    P: Quem costuma usar o Fergus?

    Os clientes habituais do Fergus são:

    Pequenas empresas, Autônomos, Empresas de médio porte

    P: Em que idioma o Fergus está?

    O Fergus está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Fergus oferece?

    O Fergus tem os seguintes planos de preços:

    Gratuito, Assinatura

    P: O Fergus é compatível com disponíveis móveis?

    O Fergus é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Fergus se integra com quais outros aplicativos?

    O Fergus se integra com os seguintes aplicativos:

    MYOB Essentials, MYOB Essentials, Xero, Xero

    P: Que nível de suporte o Fergus oferece?

    O Fergus oferece as seguintes opções de suporte:

    Suporte online, FAQs, Suporte por telefone, Tutoriais em vídeo, Base de conhecimento