Continuum

Continuum

The platform for what’s next.

4.8/5 (21 avaliações)

Resumo do Continuum

The Continuum Platform combines proactive, intelligent software with expert services to help MSPs capture more revenue and grow their business with confidence.

Continuum Fortify™
Advanced cybersecurity and automated threat detection that minimize risk.

Continuum Command™
Powerful remote monitoring and management with built-in intelligence that eliminates noise.

Continuum Recover™
Robust backup and data protection for local and cloud environments.

Continuum Assist™
SOC, NOC, Help Desk and related technical services that provide expanded expertise to MSP workforces.

Continuum Enable™
Our e-learning solution makes it quick and easy to set-up, deploy and manage Continuum products.

Preços

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Europa, África e Oriente Médio, Reino Unido, Estados Unidos

Idiomas

Inglês

Continuum - Avaliações

Classificação geral
4.8/5
100% avaliações positivas
16
Excelente
5
Muito bom
0
Média
0
Ruim
0
Péssimo
Avaliador Verificado
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A good RMM for the price

Usado Diariamente durante Mais de dois anos
Avaliado em 23/10/2018
Fonte da avaliação: Capterra

Overall, Continuity247 has been very helpful, although with the flaws in layout it can be challenging to find what you need. The competitive cost of the product makes it worth investigating as an RMM tool for MSP's.

Vantagens

The reporting tools, and the sandbox testing of patches has been extremely straightforward to configure, review, and find difficult computers that need extra attention. Also, some of the issues on servers have been identified and repaired by Continuum overnight before we are even aware the problem was identified.

Desvantagens

The website layout is clunky and unorganized at times. They are caught between two different layouts so some screens use an old confusing layout that requires direct training before you can find some items. Other screens have been updated and have a more intuitive layout for easier navigation.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Garry A.
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Phenomenal product with amazing support backing it.

Usado Diariamente durante Mais de dois anos
Avaliado em 06/12/2017
Fonte da avaliação: Capterra

Their support is top-notch. We couldn't run our business without it!

Vantagens

We've been with Continuum from the beginning and they get better all the time. One of their best qualities is the constant striving for improvement.
They are always adding new features to bring additional value to the platform.
Their outsourcing is definitely a major focus, bringing the "Tech Advantage" program and their 24/7 NOC for support you can start up with very low operating budget and support large environments very quickly.

Desvantagens

Some of the RMM components are still based on old framework and there are limitations. Continuum is working on these, but every now and then an old bug from a previous piece of their software causes a problem.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Grace J.
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#1 in Remote Desktop

Usado Diariamente durante Mais de dois anos
Avaliado em 28/08/2018
Fonte da avaliação: Capterra

The benefits for our company with this product has been with better time management. We are able to be much more efficient with the remote desktop feature when troubleshooting employee's computers. The antivirus feature is very easy to use and easy to push out to our computers.

Vantagens

The interface is very user friendly and has a ton of awesome features! Our favorite feature is the remote desktop interface. It is very simple to remote into a PC without having to have the remote user accept permissions like on other software such as Bomgar.

Desvantagens

We didn't like that we had to update the software installer every 90 days. We keep an installer on one of our network drives and each time they release a new one, we would have to go back into the drive and update it.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

10.0/10
Ben N.
Traduzir com Google

Long time user

Usado Diariamente durante Mais de dois anos
Avaliado em 28/10/2016
Fonte da avaliação: Capterra

We've been using Continuum for over 5 years. We've been with them through a lot of great changes. I am constantly impressed with the updates and upgrades they have added over the years - new features and new services all the time.

Our reps are great, helpful and knowledgeable. The NOC has provided us the ability to not have to staff up as much as we would have otherwise.

Vantagens

Reporting and remote access are really strong.

Desvantagens

Sometimes the web interface is slower than I'd like. It's been improved quite a bit over the years, but could still use more.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Avaliador Verificado
Traduzir com Google

Managed Services made easy!

Usado Diariamente durante Mais de dois anos
Avaliado em 28/08/2018
Fonte da avaliação: Capterra

Continuum has made it very easy for us to know whats going on with our endpoints. Alerts for hardware issues as well as software patching makes it easy to address issues before they get to be critical. Having the ability to remote into comptuers and support end users has been very beneficial as well.

Vantagens

We can manage our computers remotely. Continuum also takes a look at whats going on our systems and sends us alerts, such as low hard drive space and out of date software patches.

Desvantagens

Lack of geolocation software for MIcrosoft Windows based machines.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10

Preço do Continuum

A partir de
N/A
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Continuum for detailed pricing information.

Recursos do Continuum

  • API
  • Alertas/transferência
  • Integração de terceiros
  • Monitoramento
  • Monitoramento em tempo real
  • Relatórios em tempo real
  • Segurança de SSL

  • Acompanhamento de atividades
  • Auditoria
  • Controle do acesso
  • Dados em tempo real
  • Ferramentas de colaboração
  • Gestão do fluxo de trabalho
  • Importação/exportação de dados
  • Integração de aplicativos
  • Interface para arrastar e soltar
  • Notificações automáticas
  • Painel de atividades
  • Projeções
  • Relatórios e estatística

Mais informações sobre Continuum

Principais recursos do Continuum

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • Continuous backup
  • Continuum Network Operations Center (NOC)
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security

Vantagens

Save time and money with powerful automation and task management.

Thwart even the most ingenious digital attacks with advanced threat protection.

Focus on your business goals and let our experts help get you there.

Reduce sprawl and simplify IT with one integrated, interconnected platform.

Perguntas frequentes sobre o Continuum

Abaixo estão algumas perguntas frequentes sobre o Continuum.

P: Que tipo de planos o Continuum oferece?

O Continuum oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Avaliação gratuita: Disponível

Contact Continuum for detailed pricing information.

P: Quais são os principais recursos do Continuum?

O Continuum oferece os seguintes recursos:

  • 24x7 monitoring and trouble shooting
  • AES-256 encryption
  • Actionable tickets
  • Alerts / escalation
  • Application security
  • Automated scheduling
  • Automated ticketing and alerting
  • Automatic backup
  • Automatic data replication
  • Backup and disaster recovery
  • Backup log
  • Chat
  • Client communicator
  • Communication management
  • Continuous backup
  • Continuum Network Operations Center (NOC)
  • Data recovery
  • Data replication
  • Disaster recovery
  • Disaster recovery testing and full DR support
  • Employee management
  • Endpoint protection
  • Event logs
  • Event logs
  • Filter out false positives
  • Fully-managed
  • Granular scheduling of backup
  • Help desk integration
  • IP address monitoring
  • IT asset management
  • IT asset tracking
  • Integrate with hardware vendors
  • Issue management
  • Issue resolution
  • Issue tracking
  • Knowledge management
  • Mobile alerts
  • Mobile device management
  • Mobile integration
  • Monitoring
  • Network availability monitoring
  • Patch management
  • Patching
  • Performance reports
  • Prioritizing
  • Real time analytics
  • Real time monitoring
  • Real time reporting
  • Remote control
  • Remote monitoring
  • Remote monitoring and management (RMM)
  • Retention policies
  • Retention policy
  • Risk alerts
  • Router / switch monitoring
  • SSL security
  • Scripting
  • Self service portal
  • Self-service file and folder browsing
  • Self-service virtualization of individual machines
  • Server monitoring
  • Server performance
  • Software testing
  • Status reporting
  • Support ticket tracking
  • Testing management
  • Third party integration
  • Ticket management
  • Trouble ticketing
  • User activity monitoring
  • Website security

P: Quem costuma usar o Continuum?

Os clientes habituais do Continuum são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o Continuum está?

O Continuum está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Continuum oferece?

O Continuum tem os seguintes planos de preços:

Assinatura

P: O Continuum é compatível com disponíveis móveis?

Não temos informações sobre os dispositivos compatíveis com o Continuum.

P: O Continuum se integra com quais outros aplicativos?

O Continuum se integra com os seguintes aplicativos:

Accelo, Accelo, Autotask, Autotask, Computicate PSA, ConnectWise Manage, IT Glue, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Webroot®

P: Que nível de suporte o Continuum oferece?

O Continuum oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone