Klaviyo
Solução de email marketing para plataformas de comércio eletrônico
4,7 /5 (183 avaliações) Escreva uma avaliação!Resumo do Klaviyo
O que é o Klaviyo?
O Klaviyo é uma plataforma de marketing moderna, que oferece a empresas de comércio eletrônico uma plataforma única e centralizada para otimizar suas campanhas de marketing. Incorporando integrações com um clique, segmentações avançadas, rastreamento de sites, geração de relatórios baseados no retorno sobre investimento (ROI na sigla em inglês), respostas automáticas prontas, design de e-mail com arrastar e soltar, campos de atividades personalizados e perfis de clientes em 360°, o Klaviyo visa fornecer aos usuários uma solução de marketing de comércio eletrônico avançada, porém simples.
Com a tecnologia personalizada de rastreamento da Internet do Klaviyo, os usuários podem segmentar públicos-alvo e direcionar campanhas acionadas de maneira efetiva e automática com base nos dados comportamentais e transacionais coletados do cliente. Incluindo respostas automáticas de e-mail integradas, o Klaviyo permite que os usuários automatizem os fluxos de e-mail acionados para eventos como carrinhos de compras abandonados e acompanhamento de pedidos.
O Klaviyo também permite que os usuários meçam o desempenho de suas campanhas de marketing, facilitando a geração de relatórios e análises significativas com as principais métricas. No painel do Klaviyo, os usuários podem comparar o desempenho de campanhas atuais e anteriores, visualizar fluxos de atividades em tempo real e adicionar, editar ou remover outros gráficos de métricas. As métricas do Klaviyo proporcionam aos usuários a flexibilidade de analisar tendências em pedidos, ver mudanças no comportamento dos clientes e acompanhar o crescimento de listas e segmentos.
O Klaviyo é compatível com integração com vários softwares de comércio eletrônico, processamento de pagamentos e ponto de serviço (POS na sigla em inglês), como Shopify, Magento e WooCommerce, a fim de coletar e utilizar dados orientados pelo cliente. Além disso, o Klaviyo também possui uma API aberta que permite aos usuários adicionar integrações personalizadas de comércio eletrônico. Todas as integrações do Klaviyo são sincronizadas automaticamente para garantir que os usuários tenham acesso aos dados mais recentes e mais adequados para personalização e direcionamento de e-mail.
Resumo do Klaviyo
Preços
Opções de preços
Recursos do Klaviyo
Mídias
Klaviyo - Avaliações
Klaviyo - Avaliações
Best ecommerce autoresponder out there
My go to solution for ecommerce clients. It has automation ,good templates and everything else
Best CRM for ecommerce, Worst for Customer Support
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.
Klaviyo is Awesome!
My overall experience with Klaviyo has been great! I would definitely recommend
Great product... with problems.
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin was displaying on peoples websites, and to the fact that their plugin slowed customers websites down drastically. The reply I received a couple of days later was:
"Unfortunately we do not update our plugin very often - but our team will get around to it eventually."
This was 2 years ago, and the plugin still has not been corrected. So it still produces errors, and still slows peoples websites down.
Never going back to anything else but Klaviyo
Compare as alternativas por classificação geral
Compare com alternativas
Best ecommerce autoresponder out there
Vantagens
Robust features that just work. It's a bit getting used to but you can do most of what you want with them
Really good templates for those starting out and experienced as well
Desvantagens
Their onboarding process could be easier
They have tutorials but they're fuzzy and should be made available with webinars being an option.
Best CRM for ecommerce, Worst for Customer Support
With no phone support and 30 - 40 minute wait times for chat support and 24 hour response times for email support and no support on weekends, this makes Klaviyo's customer support the absolute worst I have ever seen. Maybe it's due to their growing pains. Their support staff are a mixed bag in terms of knowledge and being helpful and while that's not the norm for most SASS companies, I think that's pretty common across most CRM companies.
Vantagens
Fairly easy to learn for such powerful software
Integration with Facebook
Their native integrations and Not having to use Zapier for a lot of my integrations.
Desvantagens
There is almost nothing to not like about this software but to learn it, you need to learn Klaviyo speak.
If I had to pick one thing it would be some of the finicky ways in which the email builder acts when dragging in a new widget or row and trying to position it.
Klaviyo is Awesome!
My overall experience with Klaviyo has been great! I would definitely recommend
Vantagens
Klaviyo is a great software. From automation to segmentation, reporting to analytics. This software has really taken eCommerce email marketing and automation to the next level!
Desvantagens
What I like least about Klaviyo is probably the lack of flow functionality. It's great for the basics and must-haves for automation, but it's not as robust as I thought it would be.
Great product... with problems.
Being a developer myself, I informed the Klaviyo team of the deprecated code errors their plugin was displaying on peoples websites, and to the fact that their plugin slowed customers websites down drastically. The reply I received a couple of days later was:
"Unfortunately we do not update our plugin very often - but our team will get around to it eventually."
This was 2 years ago, and the plugin still has not been corrected. So it still produces errors, and still slows peoples websites down.
Vantagens
Klaviyo is extremely easy to setup, especially compared to its competitors.
You have the freedom to link Klaviyo with your Wordpress/WooCommerce website seamlessly.
Everything can be automated! Such as emails after order received, emails after payment received, multiple emails after certain time duration's for things like newsletter subscriptions and a lot more options are available to include users website Wishlists, items they left in their shopping carts to remind them, and all emails are fully customisation using the Klaviyo's inbuilt email form designer.
You can also arrange customer lists, newsletter subscription user lists, and any other lists you may require. The possibilities are endless!
Desvantagens
Using Klaviyo on your Wordpress website as subscription signup form slows your website down, a lot!
Although unnoticeable to customers surfing your site, Klaviyo also throws a few error on your page as it uses deprecated (out-dated) code.
If the Klaviyo form builder doesn't produce the look/type of form you require, then you must build the form yourself by coding direct on your website (Which beats the point of having a form builder).
The Klaviyo plugin does not update, and never announces that there is a new version. You must remove the plugin from your website, manually download the latest version from their website, and then upload/install/activate the new plugin.
There is no option to change languages or string translations of forms, form input boxes, or form buttons. And these translations cannot be picked up in Wordpress plugins such as Lingotek or Polylang. The same applies to the confirmation pages after the user submits the forms.
Never going back to anything else but Klaviyo
Vantagens
The integration with Shopify Stores and the ease of building flows makes this a game changer. Additionally the bulk discount code builder gives Shopify functionality outside of Shopify that makes "one less app" for my store. Finally the native Form Builder in Klaviyo is very easy to use.
Desvantagens
I wish one Klaviyo Account could connect to multiple Shopify Stores, this causes some problems for our operations. Additionally I wish building segments was faster, some advanced segments take very long to build.
Compare as alternativas por recomendação dos usuários
Compare com alternativas
Preço do Klaviyo
Preço do Klaviyo
Compare as alternativas por relação qualidade/preço
Compare com alternativas
Recursos do Klaviyo
Recursos do Klaviyo
Compare as alternativas por avaliações dos recursos
Compare com alternativas
Categorias
Categorias
Perguntas frequentes sobre o Klaviyo
Perguntas frequentes sobre o Klaviyo
Abaixo estão algumas perguntas frequentes sobre o Klaviyo.
P: Que tipo de planos o Klaviyo oferece?
O Klaviyo oferece os seguintes planos de pagamento:
A partir de: US$ 20,00/mês
Modelo de preços: Gratuito, Assinatura
Teste Grátis: Disponível
P: Quais são os principais recursos do Klaviyo?
Não temos informações sobre os recursos do Klaviyo.
P: Quem costuma usar o Klaviyo?
Os clientes habituais do Klaviyo são:
Pequenas empresas, Grandes empresas, Autônomos, Empresas de médio porte
P: Em que idioma o Klaviyo está?
O Klaviyo está nos seguintes idiomas:
Inglês
P: Que tipo de planos o Klaviyo oferece?
O Klaviyo tem os seguintes planos de preços:
Gratuito, Assinatura
P: O Klaviyo é compatível com disponíveis móveis?
Não temos informações sobre os dispositivos compatíveis com o Klaviyo.
P: O Klaviyo se integra com quais outros aplicativos?
O Klaviyo se integra com os seguintes aplicativos:
CartHook Checkout, Funraise, LeadsBridge, OptinMonster, PayKickstart, Privy, Re:amaze, Smile.io, Sumo, Wisepops
P: Que nível de suporte o Klaviyo oferece?
O Klaviyo oferece as seguintes opções de suporte:
Suporte online
My go to solution for ecommerce clients. It has automation ,good templates and everything else