UpKeep

UpKeep

Software de gestão de manutenção computadorizada móvel

4,7/5 (1117 avaliações)

Resumo do UpKeep

O que é o UpKeep?

O UpKeep é um CMMS (software de gerenciamento de manutenção informática) em nuvem, projetado para ser usado em dispositivos móveis e adequado para uma variedade de setores, incluindo de manufatura, construção, distribuição, armazenamento, serviços públicos, hotéis, restaurantes, processamento de alimentos, igrejas, educação e muito mais. O sistema permite que os usuários gerenciem o planejamento de manutenção e as ordens de serviço enquanto em trânsito, com ferramentas para criação de ordem de serviço, priorização, captura de assinatura, anotação de imagem, importação de dados de ativos, leitura de código de barras, gestão de estoques, bate-papo e colaboração, criação de faturas e muito mais.

O UpKeep permite que os usuários criem ordens de serviço personalizadas para várias finalidades, como a criação de listas de verificação e valores de medição, usando modelos e itens de formulário. Arquivos, imagens e peças podem ser adicionados a tarefas. Os usuários podem priorizar ordens de serviço de acordo com sua urgência. Ordens de serviço e faturas podem ser criadas em formato PDF, enviadas por e-mail ou impressas. Os dados de ativos podem ser importados no UpKeep de registros existentes e os códigos de barras podem ser atribuídos a peças ou ativos, que podem ser digitalizados para serem adicionados a ordens de serviço. Os usuários podem criar cronogramas recorrentes para manutenção preventiva e reservar ou programar peças individuais a serem usadas para ordens de serviço específicas. O estoque pode ser gerenciado por localização e o acompanhamento do histórico de peças permite que os usuários vejam onde cada peça foi usada.

O UpKeep envia automaticamente notificações por push e alertas em tempo real aos usuários para informá-los de qualquer atualização de tarefas ou problemas com equipamentos. Os sensores podem ser integrados para permitir a supervisão de ativos em tempo real e os usuários podem criar acionadores para gerar automaticamente solicitações de manutenção quando condições específicas são atingidas. Mais de 50 tipos de sensores diferentes são compatíveis e os usuários podem visualizar relatórios detalhados de dados do sensor, como umidade, inclinação, temperatura e muito mais. O UpKeep também permite que os usuários colaborem com o bate-papo no aplicativo em tempo real para discutir problemas ou compartilhar atualizações, além de geração de relatórios sobre tarefas concluídas, gastos e quaisquer problemas recorrentes.

Resumo do UpKeep

Preços

A partir de
US$ 29,00/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Recursos do UpKeep

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Inglês

Capturas de tela

Captura de tela do UpKeep:
Captura de tela do UpKeep: Captura de tela do UpKeep: Captura de tela do UpKeep: Captura de tela do UpKeep: Captura de tela do UpKeep: Captura de tela do UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds Captura de tela do UpKeep: Sensors can also be integrated with UpKeep, allowing users to monitor readings in real-time, and automate maintenance requests based on predefined thresholds

UpKeep - Avaliações

UpKeep - Avaliações

Classificação geral
4,7
/
5
Excelente
770

Muito bom
314

Regular
30

Ruim
3

Péssimo
0

Relação qualidade/preço
4,6
Recursos
4,4
Praticidade
4,6
Suporte ao cliente
4,8
97% dos usuários recomendam este app
Dirk K.

Crucial Team Management

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.


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Jonathan B.

Best overall usability

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.


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Keith T.

Great tool for small or large businesses

My experience with Upkeep so far has been great! Simple to use and navigate. Its defiantly helping me to stay on top of all my equipment and parts. I'm looking forward to the long term benefits of using UpKeep.


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Jamie P.

A very strong start, but a long way to go yet.

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.


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Ryan K.

Its a Keeper as long as you are keeping UP on it.

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.


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Dirk K.
Setor: Imobiliárias
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Crucial Team Management

Usado Diariamente durante 1 a 5 meses
Avaliado em 29/07/2019
Fonte da avaliação: Capterra

This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.

Vantagens

Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.

Desvantagens

The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.

Traduzido para o Português

Resposta do UpKeep Technologies

Hi Dirk,

Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small.
The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level.

If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource.

Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jonathan B.
Setor: Hospitais e Saúde
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Best overall usability

Usado Diariamente durante Mais de um ano
Avaliado em 27/11/2019
Fonte da avaliação: SoftwareAdvice

Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks.

Vantagens

I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field.

Desvantagens

There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package.

Traduzido para o Português

Resposta do UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Keith T.
Setor: Indústria farmacêutica
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Great tool for small or large businesses

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/04/2020
Fonte da avaliação: SoftwareAdvice

My experience with Upkeep so far has been great! Simple to use and navigate. Its defiantly helping me to stay on top of all my equipment and parts. I'm looking forward to the long term benefits of using UpKeep.

Vantagens

I like the ability to keep track of all of my equipment and the parts associated with it. Being able to keep track of inventory, usage has been very helpful to stay on top of it and stay organized! no more guessing when and no more paperwork!

Desvantagens

I would like a bit more details to be shown once the work order is complete. What is the purpose of the work order, a quick glance.I have a lot of equipment to keep track of and more to come. i want to see at any moment whats coming up and the purpose.
under assets i wold like to see Serial number as well as keeping Model. we have different models and each has its own serial number.

Traduzido para o Português

Resposta do UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team keep track of inventory.

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Jamie P.
Setor: Serviços de eventos
Porte da empresa: 13-50 funcionários
Traduzido para o Português

A very strong start, but a long way to go yet.

Usado Diariamente durante Mais de um ano
Avaliado em 28/02/2019
Fonte da avaliação: Capterra

We all like it, but the glitches are too slow at being corrected. I really don't want to switch companies but it has come up recently. I like working with the support team, they always seem very willing to help. Unfortunately the solutions they provide are hardly ever agreeable with me. I think that is usually no fault of theirs, but rather that we keep reaching the end of the program's capabilities. That is frustrating for me.

Vantagens

I really love the layout and the ease of use. I also appreciate the diverse application to many different uses. The fact that you can access it from a phone or a computer is amazing. Very convenient that way.

Desvantagens

RECURRING WORK ORDERS! There are so many glitches when you start making work orders recur. I've tried my best to provide feedback on this because it is really starting to be a deal breaker but the problems continue.

1) duplicates pop up constantly and they don't go away easily.
2) The scheduling options for recurring work orders is totally bad. Model it after Google Calendar first, then add options to make it more detailed. The fact that you can't schedule seasonal tasks without some silly back-end procedure to duplicate the work orders every year is highly frustrating.
3) Gonna need a little more flexibility in the different categories of user. My techs need to be able to create their own work orders without being a complete access administrator. There should be something in between. I trust my guys and they know their jobs, I don't need to make all their work orders for them.
4) I'd like to see some improvement in the template modules. I've not been able to benefit from them realistically even though I've tried. When you go to add them into a work order it just never seems to make much sense.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 4.0/10

Ryan K.
Setor: Serviços de Facilities
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Its a Keeper as long as you are keeping UP on it.

Usado Diariamente durante 1 a 5 meses
Avaliado em 28/01/2020
Fonte da avaliação: SoftwareAdvice

Very positive experience so far. They have answered all my questions sufficiently and in a very timely manner. Our account manager [SENSITIVE CONTENT HIDDEN] is fantastic, she is great at explaining things to people of all technical levels. We can see this software allowing to move forward quickly and put together our S.O.P's with minimal disruption during crucial times when we bring in new employees.

Vantagens

The Customization of the software is quite extensive. Has an honest to goodness workflow that is concise and easy to follow. Best have this system completely laid out and ready to roll prior to rolling it out within your facility that way you can utilize the software's capabilities to its vast potential. The tracking for the work orders is super convenient and thorough and allows for reporting to be super easy and helps track problem areas or where money should be spent.

Desvantagens

I feel that it pigeonholes your ability to use various systems and has no overlap with other systems that could potentially be helpful. does not offer a scheduling option to allow for access to say apartments where 24-hour notice is necessary. Having the ability to link to a calendar or a calendar within upkeep to organize my day project by the project is what is needed badly

Traduzido para o Português

Resposta do UpKeep Technologies

Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team maintain your facility and track work orders!

Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager.

Feel free to visit our support page if you ever have any questions:

https://www.onupkeep.com/customersupport/

Thanks again!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
9/10
Baseado em 1.117 usuários
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Preço do UpKeep

Preço do UpKeep

A partir de
US$ 29,00/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4,6/5
Baseado em 1.117 usuários
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Recursos do UpKeep

Recursos do UpKeep

API
Acompanhamento de atividades
Armazenamento de documentos
Auditoria
Cobrança e faturamento
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de documentos
Gestão de conformidade
Gestão de estoques
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Monitoramento
Notificações automáticas
Painel de atividades
Rastreamento de estoque
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4,4/5
Baseado em 1.117 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o UpKeep

Perguntas frequentes sobre o UpKeep

Abaixo estão algumas perguntas frequentes sobre o UpKeep.

P: Que tipo de planos o UpKeep oferece?

O UpKeep oferece os seguintes planos de pagamento:

A partir de: US$ 29,00/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do UpKeep?

Não temos informações sobre os recursos do UpKeep.

P: Quem costuma usar o UpKeep?

Os clientes habituais do UpKeep são:

Grandes empresas, Empresas de médio porte, Pequenas empresas

P: Em que idioma o UpKeep está?

O UpKeep está nos seguintes idiomas:

Inglês

P: Que tipo de planos o UpKeep oferece?

O UpKeep tem os seguintes planos de preços:

Gratuito, Assinatura

P: O UpKeep é compatível com disponíveis móveis?

O UpKeep é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O UpKeep se integra com quais outros aplicativos?

O UpKeep se integra com os seguintes aplicativos:

Magpie Property Management Software, Slack, Slack, Zapier

P: Que nível de suporte o UpKeep oferece?

O UpKeep oferece as seguintes opções de suporte:

FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo