Square for Retail

Square for Retail

POS & inventory management for retail businesses

4.7/5 (187 avaliações)

Resumo do Square for Retail

Square for Retail is a cloud-based point of sale (POS) system designed for retail businesses, which includes tools for inventory, customer, and employee management. The system allows users to track and manage multiple store inventories, create customer profiles, and includes an integrated time clock, enabling employees to clock in and out at the cash register.

Square for Retail’s inventory management tools allow users to track, transfer, and adjust stock over multiple store locations, with automatic alerts for low stock levels. Users can create purchase orders and send these to vendors, and generate cost of goods sold (COGS) and margin reports. For sales, product barcodes can be scanned, or product keywords can be searched.

Customer profiles are automatically created for each card transaction, allowing users to record customer details, track purchase histories, and also add notes or customer preferences to profiles to offer a more personalized service. Square for Retail automatically sorts customers into groups based on whether they are casual, loyal, or lapsed customers, and users can also create their own custom groups. Customer payment details can also be added, enabling users to charge customers with a single click. All payment types can be accepted through Square, including cash, gift cards, credit and debit cards, and NFC (near-field communication) methods such as Apple Pay, Android Pay, and contactless cards. Digital receipts can be sent to customers by email or SMS, using contact detailed stored in their profile.

Preços

A partir de
US$ 60,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Austrália, Canadá, Japão, Estados Unidos

Idiomas

Inglês, Japonês, Espanhol

Square for Retail - Avaliações

Classificação geral
4.7/5
96% avaliações positivas
146
Excelente
33
Muito bom
4
Média
3
Ruim
1
Péssimo
Craig G.
Traduzir com Google

Square is a great payment platform for retail stores.

Usado Diariamente durante Mais de dois anos
Avaliado em 12/05/2019
Fonte da avaliação: Capterra

This system works great for pop-ups and retail stores. You can also track what you sell and square sends you emails when you are low on products. We will continue to use Square

Vantagens

How simple it is to set up. You know exactly how much you are being charged. There is no hidden extra add ons. Square updated the os, so now if your customer wants to return 1 item and they purchased two, you just pull up the item and hit return.

Desvantagens

Just make sure you do all the updates for square and os system for any pad you are using. We use an Ipad and it works great! Not much to not like.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10
Nate F.
Traduzir com Google

I have mixed feelings. I like the look/feel of the old app better. It seemed more user friendly.

Usado Diariamente durante 1 a 5 meses
Avaliado em 09/08/2017
Fonte da avaliação: Capterra

Vantagens

I like the ability to transfer inventory from one store to another. I like the ability to have employees clock-in/clock-out to keep track of pay and what items a specific employee sells. I like the ability to adjust quantities from the app instead of just the dashboard.

Desvantagens

I don't like that I can't view another store's inventory from the app. Very often, I find myself saying, "We don't have that in-stock here, but I know it's in-stock at our other location." It'd be very helpful to be able to type in an item and view quantity in-stock for all locations. I also HATE that there are not "tickets" available anymore. I own a music store that offers instrument repairs and we also have special orders. For instrument repairs - the amount is variable depending on what needs done and I also notate the transaction with the instrument type, brand, serial number - what parts were used, and what was done under the "Quantity and Notes" section. I don't want to have to look up that information and type into a transaction with the customer standing at the register. In the other app, I could do all of that when no one was in the store and save it as a ticket. Then when they come into the store, all I had to do was pull up the ticket and they were good to go. Same with special orders. I don't want to add inventory into Square, assign it a price, add the SKU, put it into a category, set the quantity, etc., if I'm not going to STOCK the item. So for special orders, I like to just type in the information under "Custom Amount," but I do like to notate the transaction under "Quantity and Notes" with the title and SKU so I can look back and see what it was. I don't want to do that typing when a customer arrives, so I prefer to save it as a ticket. Now I can't do that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

5.0/10
Alex C.
Traduzir com Google

The Only Way To Accept Payments For Small Business

Usado Diariamente durante Mais de dois anos
Avaliado em 05/08/2019
Fonte da avaliação: Capterra

I recommend using Square for small business purposes only. That being said, they have a wonderful option for POS.

Vantagens

The Square plugin was super easy to use and fit most devices. The application is simple and adjustments were easy to make changes to. Paperless receipts are the best way to go about transactions.

Desvantagens

The price was a little high for the software. Using the plugin had its disadvantages if you use a phone and that phone has a protective case. The application sometimes froze.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10
Julianne H.
Traduzir com Google

Best POS system I've found

Usado Diariamente durante 6 a 12 meses
Avaliado em 14/04/2019
Fonte da avaliação: Capterra

As a small business owner, I would highly recommend Square over other services that have higher fees and monthly charges. It's easy to use and I almost never experience glitches, so customer service isn't even needed that much.

Vantagens

Despite what I wrote in my "cons", this really is the best software I've found for card sales for my company. Most of them charge you a monthly fee in addition to a percentage of every sale, which thankfully is not the case with Square. It's very easy to use if you're not familiar with POS software. Customer service is also very easy to reach and quite friendly from my experience.

Desvantagens

Unfortunately, you have to buy their most expensive software to only have 2.4% taken out from every credit card purchase. Otherwise, you'll be charged more. I know that's just how POS systems are... but it's too bad we are charged a percentage of every purchase to simply use their product, given it's not their money. I also wish there were more customization features available. I just used Quickbooks (which is compatible with Square) instead of Square itself to do all the customizing so I also didn't have to put Square advertisements on all of our receipts, which doesn't look very professional.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Joshua S.
Traduzir com Google

A great and easy way for receiving payments.

Usado Semanal durante Mais de dois anos
Avaliado em 05/07/2018
Fonte da avaliação: Capterra

Vantagens

I really like how sleek, modern, and clean this method for receiving payment works. It has a very modern GUI, with large clear numbers and values as opposed to the majority of credit card readers that have much more pixelated appearances and significantly smaller font sizes in comparison. Also, the ease of the option of signing when required with a finger on a touchscreen device is better than the alternatives available today such as signing with a physical pen or a stylus for digital screens. These features save time at checkout which in turn increases efficiency, and as my time is very valuable to me, I greatly appreciate these factors that contribute to the ease of use.

Desvantagens

While there is not much to dislike, I have noticed that sometimes cards are not read as easily with this software at times. While this is perhaps more a function of the hardware used to swipe or scan credit or debit cards, I have noted a bit of a trend with this when using Square with certain cards while performing with other card types have been flawless. This makes me suspicious if it is related to a software issue. Otherwise, I have no complaints about Square.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Preço do Square for Retail

A partir de
US$ 60,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

$60 per register, per month.
2.75% payment processing fee per transaction.

30-day free trial available.

Recursos do Square for Retail

  • Banco de dados do cliente
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Histórico do cliente
  • Notificações automáticas
  • PDV
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Rastreamento de estoque
  • Sistema de vales-presente
  • Várias localizações

  • API
  • Geração de relatórios de vendas
  • Gerenciamento de faturas
  • Gestão de pedidos
  • Integração de terceiros
  • Lembretes automáticos
  • Painel de atividades
  • Relatórios e estatística

Mais informações sobre Square for Retail

Principais recursos do Square for Retail

  • Automatic customer profile creation
  • Automatic margin reporting
  • Barcode scanning
  • Built-in employee management
  • Credit card processing
  • Customer notes & preferences
  • Customer search
  • Digital receipts
  • Discount management
  • Employee clock in/out
  • Employee permissions
  • Integrated timecards
  • Inventory management
  • Keyword search
  • Low stock alerts
  • Multi-location support
  • Payment processing
  • Product search
  • Purchase histories
  • Purchase orders
  • Retail analytics
  • Sales tax management
  • Standard & custom customer groups
  • Stock adjustments
  • Stock transfer

Vantagens

  • Stock can be managed, adjusted, and transferred across multiple locations, with users automatically alerted to low stock levels and able to create purchase orders to be sent to vendors.

  • Customer profiles are automatically created from card transactions, allowing users to track purchase histories, record customer preferences, and add notes.

  • Item barcodes can be scanned, or users can search for items using keywords, and payments can be accepted in multiple forms, including cash, contactless, chip-and-pin, or magstripe cards, Android Pay, and Apple Pay.

  • Individual employee accounts can be created, granting access to POS features while maintaining control over settings and sensitive information.

  • The integrated time clock allows employees to clock in and clock out at the register, and users can track and edit employee timecards at any time.

  • Perguntas frequentes sobre o Square for Retail

    Abaixo estão algumas perguntas frequentes sobre o Square for Retail.

    P: Que tipo de planos o Square for Retail oferece?

    O Square for Retail oferece os seguintes planos de pagamento:

    A partir de: US$ 60,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    $60 per register, per month.
    2.75% payment processing fee per transaction.

    30-day free trial available.

    P: Quais são os principais recursos do Square for Retail?

    O Square for Retail oferece os seguintes recursos:

    • Automatic customer profile creation
    • Automatic margin reporting
    • Barcode scanning
    • Built-in employee management
    • Credit card processing
    • Customer notes & preferences
    • Customer search
    • Digital receipts
    • Discount management
    • Employee clock in/out
    • Employee permissions
    • Integrated timecards
    • Inventory management
    • Keyword search
    • Low stock alerts
    • Multi-location support
    • Payment processing
    • Product search
    • Purchase histories
    • Purchase orders
    • Retail analytics
    • Sales tax management
    • Standard & custom customer groups
    • Stock adjustments
    • Stock transfer

    P: Quem costuma usar o Square for Retail?

    Os clientes habituais do Square for Retail são:

    Autônomos, Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Square for Retail está?

    O Square for Retail está nos seguintes idiomas:

    Inglês, Japonês, Espanhol

    P: Que tipo de planos o Square for Retail oferece?

    O Square for Retail tem os seguintes planos de preços:

    Assinatura

    P: O Square for Retail é compatível com disponíveis móveis?

    O Square for Retail é compatível com os seguintes dispositivos:

    iPad

    P: O Square for Retail se integra com quais outros aplicativos?

    O Square for Retail se integra com os seguintes aplicativos:

    Branch Messenger, Brushfire, CommentSold, Finale Inventory, Hiveage, HoneyBook, Orange Manager, Primaseller, QuickBooks Online, Square Point of Sale

    P: Que nível de suporte o Square for Retail oferece?

    O Square for Retail oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo