TenantCloud

Rental property accounting & management software

3,9 /5 (105 avaliações) Escreva uma avaliação!

Resumo do TenantCloud

O que é o TenantCloud?

TenantCloud is a rental property accounting and management software which provides Landlords, Tenants and ServicePros with personal portals to manage online rent collection, communication, and maintenance requests. As a multitasking system, TenantCloud includes rental accounting, advertising and invoicing capabilities in addition to tenant screening and application status tracking functionality.

From the landlord portal, users can access basic accounting information, perform background checks on potential tenants, and schedule service reminders. Landlords can also create websites to list and market their properties, post vacant rentals to various listing websites through ILS (Internet Listing Service) syndication, and capture rental agreement signatures with e-signature technology. With PayPal and Stripe integration, TenantCloud enables users to accept secure online payments.

TenantCloud equips users with a separate portal for tenants. From the tenant portal, users can complete online rental applications, make rental payments, and submit visual maintenance requests. Using tenant match technology, TenantCloud serves to suggest relevant property listings to prospective tenants. Since TenantCloud tracks and manages rental activity, tenants have access to a complete record of all of their rental activity including rental agreements, receipts and move in/out photos.

TenantCloud enables users to create a ServicePro profile designed to help users advertise their business or services and find new customers. Through the ServicePro profile, TenantCloud allows users to receive new job opportunities, manage orders and send quotes.

Resumo do TenantCloud

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

TenantCloud is a freemium solution for landlords, tenants and ServicePros.

Soon TenantCloud will have a $35/month solution for ServicePros.


Recursos do TenantCloud

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Mídias

Post vacant rentals to TC Rentals & various listing websites through ISL syndication
Manage rental property activity from the TenantCloud dashboard
Promote trusted listings with TenantCloud verification
Generate a background screening report on potential tenants
Schedule service reminders to track equipment
Manage rental applications
Create and sign rental lease agreements using e-signature technology
Invite potential tenants to apply for a rental property using tenant match technology
Create ServicePro profiles
Track and manage maintenance requests
TenantCloud - Vídeo Captura de tela do TenantCloud: Post vacant rentals to TC Rentals & various listing websites through ISL syndication Captura de tela do TenantCloud: Manage rental property activity from the TenantCloud dashboard Captura de tela do TenantCloud: Promote trusted listings with TenantCloud verification Captura de tela do TenantCloud: Generate a background screening report on potential tenants Captura de tela do TenantCloud: Schedule service reminders to track equipment Captura de tela do TenantCloud: Manage rental applications Captura de tela do TenantCloud: Create and sign rental lease agreements using e-signature technology Captura de tela do TenantCloud: Invite potential tenants to apply for a rental property using tenant match technology Captura de tela do TenantCloud: Create ServicePro profiles Captura de tela do TenantCloud: Track and manage maintenance requests

TenantCloud - Avaliações

TenantCloud - Avaliações

Classificação geral
3,9
/
5
Excelente
49

Muito bom
28

Regular
11

Ruim
6

Péssimo
11

Relação qualidade/preço
4
Recursos
3,7
Praticidade
3,8
Suporte ao cliente
3,7
73% dos usuários recomendam este app
Avaliador Verificado

Perfect for Small Landlords!

It saved me a ton of time.


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Ryan G.

Makes managing tenants a little easier

Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions that offer similar offering...but too much...is sometimes overwhelming. This suits my needs just fine. There are minor issues that could use some work however I feel like Tenant Cloud will likely get better as time goes on and for now I'm happy to go along for the ride! I think they have all the nuts and bolts for the most part and the price is reasonable. I would recommend people to give it a try.


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Chrstopher S.

Stressful... constantly opening support tickets with problems, no fast phone support

The software has been overly stressful and take more of my time to use then I ever thought it would.


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Casey L.

Excellent software for Landlords

I am able to have new tenants log on and get credit reports right away. I have great overall experience with Tenantcloud


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Kelli C.

Tenant Cloud is the perfect solution for us!

Great experience, I would recommend they take requests and complaints more serious. As well, when making changes with updates, ensure that they are updates that consumers need or won't affect their current uses.


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Avaliador Verificado
Traduzido para o Português
Traduzido para o Português

Perfect for Small Landlords!

Usado Diariamente durante Mais de dois anos
Avaliado em 26/07/2018
Fonte da avaliação: Capterra

It saved me a ton of time.

Vantagens

I could not have made it through my first year of managing my 4 properties without this. This is the 3rd year of using this soft and I'm loving it. They are continually improving the app. I am very pleased with the use of this program and my tenants love the convenience of paying their rent online. And maintenance requests are like a game. So easy, that even my elder tenants use it.

Desvantagens

Well, they don't have a phone support, but once you figure out how to use support tickets you get used to it.

Traduzido para o Português

Resposta do TenantCloud

Thank you for a great feedback! We really appreciate your kind words.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Ryan G.
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Makes managing tenants a little easier

Usado Semanal durante 6 a 12 meses
Avaliado em 09/07/2020
Fonte da avaliação: Capterra

Tenant Cloud keeps things simple. This is what I want. There are some extremnely robust solutions that offer similar offering...but too much...is sometimes overwhelming. This suits my needs just fine. There are minor issues that could use some work however I feel like Tenant Cloud will likely get better as time goes on and for now I'm happy to go along for the ride! I think they have all the nuts and bolts for the most part and the price is reasonable. I would recommend people to give it a try.

Vantagens

Tenant Cloud helps with automation naturally. If I can use software that takes manually entries out of the equation...I'm a fan. This software does that nicely. Tenants can view and digitally sign their lease, view charges, pay rent, communicate through platform if they like. Oh and it generates reports. What else do you really need? The interface is rather simple...easy to work with and graphically pleasing. It's rather intuitive. Doesn't take long to become comfortable. It's a nice product offering that solves my problems.

Desvantagens

There are small details that can be frustrating but overlooked. When drafting my boilerplate lease...the format comes out slight wrong every time. The software creates a bunch of space between words or sentences. It appears random but I just edit it every time I create a lease...to clean it up and look proper. Setting up the lease could use a few tweaks. Tenant can not see a list of charges until AFTER the lease is signed. I'd like for them to see the charges at the time the lease is signed. It helps Tenant visually see what they are paying for at time of signing.

Traduzido para o Português

Resposta do TenantCloud

We are very grateful for your kind words. Thanks a lot for such a positive feedback.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Chrstopher S.
Setor: Imóveis comerciais
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Stressful... constantly opening support tickets with problems, no fast phone support

Usado Diariamente durante 6 a 12 meses
Avaliado em 12/09/2018
Fonte da avaliação: SoftwareAdvice

The software has been overly stressful and take more of my time to use then I ever thought it would.

Vantagens

Lots of functionality, nice user interface, great mobile app, decent online support help (when applicable)

Desvantagens

I've been using the software for almost a year now, and If I had to start over again, I WOULDN'T choose this software. It has been a non-stop struggle to get my tenant's user accounts connected to my landlord account, so they can access lease docs, pay invoices, etc. I have about 12 tenants using the software. At least half of them have had problems setting up a new user account and getting it connected to my landlord account. I'm constantly submitting support tickets and there is always a new reason why their account won't connect, and frankly the reason don't logically add up and in most cases simply aren't accurate. I've also had other issues like late invoices for monthly rent not generating late charges timely.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Casey L.
Setor: Imobiliárias
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Excellent software for Landlords

Usado Diariamente durante Mais de um ano
Avaliado em 22/10/2020
Fonte da avaliação: Capterra

I am able to have new tenants log on and get credit reports right away. I have great overall experience with Tenantcloud

Vantagens

online payments. automatic payments. help center. Applications. credit/background reports.

Desvantagens

not able to have more than 6 bank accounts on one account.. I have to have two different log ins for all 10 properties I manage

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kelli C.
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Tenant Cloud is the perfect solution for us!

Usado Diariamente durante Mais de um ano
Avaliado em 25/11/2019
Fonte da avaliação: Capterra

Great experience, I would recommend they take requests and complaints more serious. As well, when making changes with updates, ensure that they are updates that consumers need or won't affect their current uses.

Vantagens

The ease of use, and ability to personalize most of the information input into the software.

Desvantagens

The updates that are made regularly often affect items we were using and then they are no longer useful to us.

Traduzido para o Português

Resposta do TenantCloud

Thanks for your great review, we really appreciate that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Recomendação do usuário
8/10
Baseado em 105 usuários
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Preço do TenantCloud

Preço do TenantCloud

A partir de
N/A
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

TenantCloud is a freemium solution for landlords, tenants and ServicePros.

Soon TenantCloud will have a $35/month solution for ServicePros.

TenantCloud is a freemium solution for landlords, tenants and ServicePros.

Soon TenantCloud will have a $35/month solution for ServicePros.

Relação qualidade/preço
4/5
Baseado em 105 usuários
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Recursos do TenantCloud

Recursos do TenantCloud

API
Acompanhamento de atividades
Agendamento de manutenção
Armazenamento de documentos
Banco de dados de contatos
Cobrança e faturamento
Função de busca
Gerenciamento de contatos
Gerenciamento de documentos
Gestão da contabilidade
Gestão de pedidos de trabalho
Gestão de tarefas
Integração de terceiros
Lembretes
Notificações automáticas
Notificações por e-mail
Pagamentos eletrônicos
Painel de atividades
Portal de autoatendimento
Relatórios e estatística
Recursos
3,7/5
Baseado em 105 usuários
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Categorias

Mais informações sobre TenantCloud

Mais informações sobre TenantCloud

Principais recursos do TenantCloud

  • Accounting management
  • Activity management
  • Activity tracking
  • Advertising management
  • Agreement template builder
  • Automatic reminders
  • Calendar management
  • Contact import
  • Contact management
  • Due date tracking
  • Electronic signature
  • Equipment maintenance
  • Equipment tracking
  • Expense management
  • ILS syndication
  • Invoice management
  • Invoice printing
  • Joint & split rent payments
  • Landlord & tenant portals
  • Landlord database
  • Late fee calculation
  • Lease management
  • Maintenance management
  • Marketing website
  • Move in/move out photos
  • Multiple deposit accounts
  • On-demand reports
  • Online rental application
  • Payment processing
  • Personalized profiles
  • Progress tracking
  • Property management
  • Quote management
  • Ratings & reviews
  • Receipt management
  • Records management
  • Recurring invoicing
  • Rent tracking
  • Rental wishlist
  • Search functionality
  • Signed agreements
  • Status tracking
  • Tax management
  • Tenant database
  • Tenant matching technology
  • Tenant screening
  • Third party integrations
  • To-do lists
  • Vacancy tracking
  • Visual maintenance requests

Vantagens

  • TenantCloud is available as a native mobile app on iOS and Android platforms, allowing users to manage rental properties, payments, and communication on the move.

  • TenantCloud enables users to manage rent collection online using PayPal, Dwolla, or Stripe payment gateways.

  • With daily data backups and 256-bit encryption, TenantCloud ensures that all user data is stored and managed securely.

  • TenantCloud offers on-demand reporting, granting users insight into relevant financial and rental data.

  • Users can advertise their rental properties on various listing websites such as Trulia, MyNewPlace, and HotPads through ILS (Internet Listing Service) syndication.

  • Perguntas frequentes sobre o TenantCloud

    Perguntas frequentes sobre o TenantCloud

    Abaixo estão algumas perguntas frequentes sobre o TenantCloud.

    P: Que tipo de planos o TenantCloud oferece?

    O TenantCloud oferece os seguintes planos de pagamento:

    Modelo de preços: Gratuito, Assinatura

    Teste Grátis: Não disponível

    TenantCloud is a freemium solution for landlords, tenants and ServicePros. Soon TenantCloud will have a $35/month solution for ServicePros.

    P: Quais são os principais recursos do TenantCloud?

    O TenantCloud oferece os seguintes recursos:

    • Accounting management
    • Activity management
    • Activity tracking
    • Advertising management
    • Agreement template builder
    • Automatic reminders
    • Calendar management
    • Contact import
    • Contact management
    • Due date tracking
    • Electronic signature
    • Equipment maintenance
    • Equipment tracking
    • Expense management
    • ILS syndication
    • Invoice management
    • Invoice printing
    • Joint & split rent payments
    • Landlord & tenant portals
    • Landlord database
    • Late fee calculation
    • Lease management
    • Maintenance management
    • Marketing website
    • Move in/move out photos
    • Multiple deposit accounts
    • On-demand reports
    • Online rental application
    • Payment processing
    • Personalized profiles
    • Progress tracking
    • Property management
    • Quote management
    • Ratings & reviews
    • Receipt management
    • Records management
    • Recurring invoicing
    • Rent tracking
    • Rental wishlist
    • Search functionality
    • Signed agreements
    • Status tracking
    • Tax management
    • Tenant database
    • Tenant matching technology
    • Tenant screening
    • Third party integrations
    • To-do lists
    • Vacancy tracking
    • Visual maintenance requests

    P: Quem costuma usar o TenantCloud?

    Os clientes habituais do TenantCloud são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o TenantCloud está?

    O TenantCloud está nos seguintes idiomas:

    Inglês

    P: O TenantCloud é compatível com disponíveis móveis?

    O TenantCloud é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O TenantCloud se integra com quais outros aplicativos?

    O TenantCloud se integra com os seguintes aplicativos:

    PayPal, Stripe

    P: Que nível de suporte o TenantCloud oferece?

    O TenantCloud oferece as seguintes opções de suporte:

    Suporte online, Base de conhecimento, FAQs, Tutoriais em vídeo