Epos Now

Great customer support, very easy to use brilliant for accountancy and amazing software

EPOS NOW is by no doubt the worst company I have ever dealt with Worse POS/ No support/ unethical selling/ hidden terms in contract/ hidden charges/ worst customer bombarding EPOS NOW unethically sold their P400 counter top terminal to me. I was rushed to make the payment for the proforma as the sales rep said the black.friday deal will be out if I don't sign up today. I never asked for Merchat services, it was included in the proforma and after I signed it I was forced to pay. I tried telling them.numerius time that u was with other Merchant service provider who are way cheaper than their 1.7%. However, as per the contract I had ended up paying 36 months charge for the terminal just to get rid of it. The I received another email saying that I have purchased a new terminal.whixb want the case. And they were forcing me.tk.use their teeminal.for taking the payment. Later they started charging me $49 +GST for payment premium saying that I have not met the terms and conditions of using the terminal. I explained them.multiple.time that I don't have their paymwnt terminal.but still till.date they are charging e payment premium. I 've been trying to.gwt my refund but I can't get hold.of their Global cases support!! And who ever pick up the phone after 40- 50 mins wait tells me that the issue is out scope and escalated. In short, these guys are unethical and definitely cheater. Please do not got for this company. Save yourself.

Overall, the flexibility and customization is the best feature and the reason we stay. In addition, Epos is always updating and improving! Very helpful customer service group!

Overall they are a solid company. The system is intuitive enough that I can manipulate it to carry out more functions. Still I think that there are others that are not as savvy that would prefer not to have manipulate the software so much in order to accomplish the desired result.