Sobre o Global Shop Solutions

Global Shop Solutions ERP software offers small to medium-sized businesses a single and centralized platform from which to manage their manufacturing operations. Incorporating inventory management, scheduling and accounting functionality, Global Shop Solutions aims to deliver a comprehensive yet user-friendly ERP solution for manufacturers.

In order to manage manufacturing operations and customer relationships effectively, Global Shop Solutions equips users with shop management, CRM and sales management modules. Since Global Shop Solutions’ shop and sales modules provide accurate real-time data, users can track and manage customer demands, production deadlines and sales funnel activity. The software also facilitates effective inventory tracking, quality control and advanced planning and scheduling processes with material tracking and drag-and-drop scheduling tools. Thanks to the system's company messaging functionality, users can communicate quickly and conveniently with customers as well as employees.

Other features include document management, project management and accounting capabilities. To streamline accounting activity, Global Shop Solutions grants users quick and central access to accounts receivable, accounts payable, payroll and budgeting data. Moreover, by promoting customizable reporting, Global Shop Solutions allows for detailed project management.

As an all-in-one ERP solution for manufacturers, Global Shop Solutions presents users with RFID technology, label printing and product configuration functionality. By employing business intelligence, reports and KPI dashboard, Global Shop Solutions enables users to gain actionable insight into business performance.

Principais benefícios do Global Shop Solutions

  • Offers real-time accounting functionality, allowing users to manage reporting, invoicing and payroll activity accurately and efficiently.

  • Company messaging tools enable users to communicate effectively with customers, vendors and employees using automated alerts and notifications.

  • Provides advanced planning and scheduling tools complete with drag-and-drop system, permitting users to manage resources and schedule manufacturing jobs.

  • Inventory management features serve to help users track and manage materials conveniently with multi-location inventory, cycle counting and product line reporting functionality.

  • Extends unlimited reporting options, affording users the flexibility to forecast business trends as well as gain insight into current business performance.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Austrália, Canadá, Reino Unido, México, Estados Unidos

    Idiomas

    alemão, chinês, espanhol, francês, inglês, italiano

    Imagens

    Global Shop Solutions - Main Menu
    Global Shop Solutions - KPI Dashboard
    Global Shop Solutions - Shop Floor Data Collection
    Global Shop Solutions - Supply & Demand Screen
    Global Shop Solutions CRM
    Global Shop Solutions - Mobile CRM
    Ver mais 7
    Global Shop Solutions - Vídeo
    Global Shop Solutions - Vídeo
    Captura de tela do Global Shop Solutions: Global Shop Solutions - Main Menu Captura de tela do Global Shop Solutions: Global Shop Solutions - KPI Dashboard Captura de tela do Global Shop Solutions: Global Shop Solutions - Shop Floor Data Collection Captura de tela do Global Shop Solutions: Global Shop Solutions - Supply & Demand Screen Captura de tela do Global Shop Solutions: Global Shop Solutions CRM Captura de tela do Global Shop Solutions: Global Shop Solutions - Mobile CRM

    Recursos

    Total de recursos do Global Shop Solutions: 92

    • Acompanhamento de atividades
    • Administração da distribuição
    • Alertas por e-mail
    • Alertas/notificações
    • Análise da produtividade
    • Análise de tendências de vendas
    • Análise financeira
    • Armazenamento de documentos
    • Arrastar e soltar
    • Atualização em tempo real
    • Banco de dados do cliente
    • Benchmarking
    • CRM
    • Campos personalizáveis
    • Cenários hipotéticos
    • Cobrança e faturamento
    • Compras e recebimento
    • Conciliação bancária
    • Contabilidade
    • Controle de comparecimento
    • Controle de qualidade
    • Controle de versões
    • Custos do trabalho
    • Dados em tempo real
    • Definição e seguimento de objetivos
    • ERP
    • Estimativas
    • Ferramentas de planejamento
    • Ferramentas de prospecção
    • Gerenciamento de documentos
    • Gerenciamento de faturas
    • Gerenciamento de pedidos de compra
    • Gerenciamento de usuários
    • Gestão da cadeia de fornecedores
    • Gestão da comunicação
    • Gestão da folha de pagamento
    • Gestão da manutenção
    • Gestão da qualidade
    • Gestão da segurança
    • Gestão de RH
    • Gestão de armazéns
    • Gestão de ativos empresariais
    • Gestão de benefícios
    • Gestão de capacidades
    • Gestão de capacitação
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de comércio eletrônico
    • Gestão de estoques
    • Gestão de eventos
    • Gestão de expedição
    • Gestão de fornecedores
    • Gestão de pedidos
    • Gestão de pedidos de trabalho
    • Gestão de prazos
    • Gestão de projetos
    • Gestão de remessas
    • Gestão do desempenho
    • Gestão financeira
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Impressão de rótulos
    • Integração da contabilidade
    • Integrações de terceiros
    • Leitor de RFID
    • Leitura de código de barras/tíquetes
    • Listas de materiais
    • Listas de tarefas
    • MES (Sistema de execução de manufaturas)
    • Marketing por e-mail
    • Monitoramento da produção
    • Número de ciclos
    • Orçamentos/Previsões
    • Orçamentos/estimativas
    • Pagamentos eletrônicos
    • Painel de atividades
    • Pedidos de vendas
    • Pesquisa e filtro
    • Planejamento de fabricação
    • Planejamento de requisitos de material
    • Planificação da produção
    • Previsão
    • Processamento de cartões de crédito
    • Processamento de pagamentos ACH
    • Rastreamento de estoque
    • Relatório de historiais
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Várias localizações

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    Avaliações

    Classificação geral

    4,2 /5
    (65)
    Relação qualidade/preço
    3,9/5
    Recursos
    4,1/5
    Praticidade
    3,8/5
    Suporte ao cliente
    4,2/5

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    Exibindo 5 avaliações de 65
    Pat M.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Porte da empresa: 201-500 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Excellent experience over the past 10 years

    Avaliado em 04/04/2018

    GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a...

    GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.

    Vantagens

    We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical.

    Desvantagens

    Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed.

    Peter C.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Fonte da avaliação

    Classificação geral

    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Solid and Flexible System with Advanced Features.

    Avaliado em 29/04/2014

    Vantagens

    The product is very flexible, detailed, and truly integrated. It is capable of delivering capabilities and options that most vendors only seem able to promise. This, matched with a very high reliability, makes the system a good match for most manufacturing organizations.

    The integration and interface make for a good user experience that is flexible enough to meet most users' needs. This is accomplished through the true integration of all major areas of functionality and makes operation very smooth. We rely heavily on the integrated Document Control systems to provide information relevant to users and customers through the manufacturing process and afterward. It is a huge timesaver and allows us to answer most customer questions on a single call, chat, or e-mail.

    Another great advantage of this is the company behind the software. First, you are dealing with a family owned company with no intention of selling. This speaks to the commitment of the company to the product and its support. Second, they are the developers of the software, which ensures a tight integration between modules and understanding of issues. And finally, the same organization selling and supporting the software is also writing it. This is huge and avoids drawn out finger-pointing sessions between the software company and VARs that leave you high and dry with other solutions.

    Desvantagens

    Dealing with issues after upgrades and limited support for older versions are a hassle. Being that it is such a complex piece of software and is tweaked to each user's needs, I understand that issues crop up, but that doesn't make dealing with them any less difficult.

    John S.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente

    Absolutely horrible user interface.

    Avaliado em 18/08/2017

    We’ve been using this program for about 13 months now and I struggle to find anything to say that...

    We’ve been using this program for about 13 months now and I struggle to find anything to say that is positive. In summary, if anyone is considering using this program to make their work simpler, they’ll be very disappointed. Below are some notes.

    Note; I have paragraphs and paragraphs of how bad this program is but I'll try to be brief.

    The user interface is, without question, the worst I’ve ever encountered in almost 30 years of working with computers. Text interface is awful. Sometimes when you first click a field, any input will then erase and replace what’s in there. Other times when you first click a field, any input will append what is already in there. Sometimes you have to hit “enter” to get your edit accepted, other times you have to “tab” to have it accepted.

    Sometimes it will let you input lower-case, sometimes it won’t. Also, sometimes the field is case-dependent, but most times it is not.

    Text: cursor placement. Sometimes mouse-clicking in the field places your cursor at the home position. Sometimes it places it at the end of the text. Sometimes it actually is highlighting ALL of the field. You don’t know what it’s going to do because it does it differently depending on the window you’re working in.

    Concerning text, you have to press the “insert” key to keep from overwriting text when editing a field. Overwriting is GSS’s default action and there is no control-z function to correct any mistake, should you happen to overwrite what was in the field. Many of the GSS windows don’t have a “minimize” button; only an “X”.

    I don’t like that GSS’s windows take precedence over all of the other windows on my machine. Even though I’ve selected (let’s say) Outlook to view right now, GSS’s inventory browser always stays in front of it. I can still click around and work in the Outlook window but the GSS inventory window is displayed in front of it. The only way to get it out of the way is to CLOSE it. There’s no minimize button.

    Doing an order or a quote makes you open a new window for your lines. However, the old window (header) stays open and blocks what’s behind it. You can’t move it, either because it’s not the active window.

    The cut/paste form fill interface is very difficult to decipher and almost impossible to use if you don't have an insert button. Can’t control-Z. If you get GS’s text interface (above) wrong, you can’t control-z to undo. Again… Windows 95 had this action. This can’t be said often enough. You can’t control-Z. There is no “undo” functionality. You can’t even close/abort an order w/o saving it. Copy and paste, even insert, are a mystery. It always behaves differently depending on the specific window that’s open.

    In closing, I would recommend that you run -with all your might- away from this sophomoric attempt at a user interface.

    Desvantagens

    This program will not interface with Windows(tm). Among other things, you cannot use control-Z. Formatting is not possible.

    Steven W.
    Classificação geral
    • Setor: Fabricação elétrica/eletrônica
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Operations Manager

    Avaliado em 27/03/2017

    We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified...

    We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations.

    Vantagens

    1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us.
    2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering.
    3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.

    Desvantagens

    1. The shop side has been fantastic. The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks. Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier.
    2. Updates (we've been updating yearly). We are committed to staying up to date with the software. So far I've done three updates. Two were seamless and one took a bit more work.

    Joseph H.
    Classificação geral
    • Setor: Mineração e metais
    • Fonte da avaliação

    Classificação geral

    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    A great solution for your manufacturing business!

    Avaliado em 17/04/2014

    Vantagens

    The product: GSS is truly a one-system ERP. Every aspect of our business will soon be done inside of GSS. There will be no more Word documents or spreadsheets! We utilize nearly all of the GSS modules and a few non-standard modules/programs in addition. One of the most valuable non-standard modules/programs for us has been the SolidWorks to GSS upload tool. This module allows us to model a custom job in SolidWorks and upload the Bill of Material directly to GSS.
    One last thing that is nice about GSS is that the number of options for your company is vast. If you don't like the way GSS handles a certain process/action, there is probably an option to change it. Or, with GAB, you can change it yourself or ask GSS to write the GAB for you.

    The vendor: GSS is great to work with. They respond quickly to inquiries or problems and have a variety of pre-recorded or virtual training options (not to mention on-site training) available.

    The product and vendor: GSS does not stop moving. GSS continues to make their programs and services better and better.

    Desvantagens

    The product: GSS heavily utilizes Crystal Reports to generate nearly all reports. Almost a year ago, SAP (Crystal Reports) changed the level of process GSS was able to use, making the report generation slower. It has been a minor inconvenience, but an inconvenience nonetheless. GSS has been working on solutions for this, and it has gotten better with the latest updates. We are an update or two behind the current version (shame on us!), in which the update notes have included details about fixing this issue. Obviously, it hasn't been enough of an inconvenience for us to install the update immediately.

    The vendor: Occasionally, if you are requesting personal (virtual) training with a specific trainer or on a specific topic, you may wait possibly up to a week or two. This has only happened once or twice, and they are usually able to accommodate much quicker.

    Exibindo 5 avaliações de 65 Leia todas as avaliações

    Perguntas frequentes sobre o Global Shop Solutions

    Abaixo estão algumas perguntas frequentes sobre o Global Shop Solutions.

    O Global Shop Solutions oferece os seguintes planos de pagamento:

    • A partir de:
    • Teste Grátis: Não disponível

    To receive accurate pricing information, contact Global Shop Solutions directly.

    Não temos informações sobre os recursos do Global Shop Solutions.

    Os clientes habituais do Global Shop Solutions são:

    2-10, 11-50, 51-200, 201-500, 501-1.000

    O Global Shop Solutions está nos seguintes idiomas:

    alemão, chinês, espanhol, francês, inglês, italiano

    O Global Shop Solutions é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Global Shop Solutions se integra com os seguintes aplicativos:

    ADP HR Assist, Authorize.Net, COR360, Configure One, CoreCommerce, DataTrans WebEDI, ExakTime, FedEx Ship Manager, Magento Commerce, Microsoft 365, Microsoft Excel, Microsoft Outlook, Microsoft Project, OpenText Magellan, Paychex Flex, Paycom, Paycor, QuickBooks Time, SAP Concur, SAP Crystal Reports, Salesforce B2B Commerce, Shopify, Solid Edge, SugarCRM, SupplyPro, Taulia, TrueCommerce EDI Solutions, WooCommerce, Xero, Zoho Commerce

    O Global Shop Solutions oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

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