Global Shop Solutions

Global Shop Solutions

We simplify your manufacturing.™

4.2/5 (64 avaliações)

Resumo do Global Shop Solutions

O que é o Global Shop Solutions?

Global Shop Solutions is an enterprise resource planning (ERP) software that offers small to medium-sized businesses a single and centralized platform from which to manage their manufacturing operations. Incorporating inventory management, scheduling and accounting functionality, Global Shop Solutions aims to deliver a comprehensive yet user-friendly ERP solution for manufacturers. In order to manage manufacturing operations and customer relationships effectively, Global Shop Solutions equips users with shop management, CRM and sales management modules. Since Global Shop Solutions’ shop and sales modules provide accurate real-time data, users can track and manage customer demands, production deadlines and sales funnel activity. The software also facilitates effective inventory tracking, quality control and advanced planning and scheduling processes with material tracking and drag-and-drop scheduling tools. Thanks to the system's company messaging functionality, users can communicate quickly and conveniently with customers as well as employees. Other features include document management, project management and accounting capabilities. To streamline accounting activity, Global Shop Solutions grants users quick and central access to accounts receivable, accounts payable, payroll and budgeting data. Moreover, by promoting customizable reporting, Global Shop Solutions allows for detailed project management. As an all-in-one ERP solution for manufacturers, Global Shop Solutions presents users with RFID technology, label printing and product configuration functionality. By employing business intelligence, reports and KPI dashboard, Global Shop Solutions enables users to gain actionable insight into business performance.

Resumo do Global Shop Solutions

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact Global Shop Solutions directly.


Recursos do Global Shop Solutions

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Canadá, Europa, América Latina e outros 3, México, Reino Unido, Estados Unidos
Idiomas
Chinês (simplificado), Inglês, Francês, Alemão, Italiano, Espanhol

Capturas de tela

Captura de tela do Global Shop Solutions: Global Shop Solutions - Main Menu
Captura de tela do Global Shop Solutions: Global Shop Solutions - Main Menu Captura de tela do Global Shop Solutions: Global Shop Solutions CRM Captura de tela do Global Shop Solutions: Global Shop Solutions - KPI Dashboard Captura de tela do Global Shop Solutions: Global Shop Solutions - Shop Floor Data Collection Captura de tela do Global Shop Solutions: Global Shop Solutions - Mobile CRM

Global Shop Solutions - Avaliações

Global Shop Solutions - Avaliações

Classificação geral
4.2
/
5 64 avaliações
Excelente
32

Muito bom
24

Regular
3

Ruim
3

Péssimo
2

Relação qualidade/preço
3.9
Recursos
4.1
Praticidade
3.8
Suporte ao cliente
4.2
88% dos usuários recomendam este app
Peter C.

Solid and Flexible System with Advanced Features.


Traduzir com Google
Pat M.

Excellent experience over the past 10 years

GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.


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Steven W.

Operations Manager

We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations.


Traduzir com Google
Joseph H.

A great solution for your manufacturing business!


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Jeff L.

Robust System, Incredible Number of Features!

I have been using Global Shop for 9 years. There is almost nothing this system can't do. We have barely scratched the surface of some of the capabilities of the software.

Customer support was hit or miss back in the early days of our installation. It was hard to get support on the phone or by email when you really needed it. Over the last 4-5 years they have placed an emphasis on improving their customer support team and it shows! Most issues are resolved by Tier 1 support, either immediately on the phone or within 1-2 hrs by email after the entry of a support ticket online. If you have a more in-depth issue (which I usually do, unfortunately) the ticket is moved to Tier 2 or R&D, which can take longer but is usually resolved in a reasonable amount of time.

The support staff is very friendly and always willing to do what it takes to resolve an issue or point you in the right direction to a new feature/function you may need.

As with any system, there are some issues/challenges to deal with. While many of these have been addressed through updates, there are some withstanding. There is a lack on continuity from module to module as it pertains to search functions and feature properties. When searching for an item within the database there can be up to 4 different types of search windows that all behave a little differently.

Small issues aside, this is a great product and I am sure they will resolve these issues in time as they have with any number of issues in the past. Their focus has always been customer driven and they live up to it every time I need them to.


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Peter C.
Setor: Fabricação elétrica/eletrônica
Traduzir com Google

Solid and Flexible System with Advanced Features.

Avaliado em 29/04/2014
Fonte da avaliação: SoftwareAdvice

Vantagens

The product is very flexible, detailed, and truly integrated. It is capable of delivering capabilities and options that most vendors only seem able to promise. This, matched with a very high reliability, makes the system a good match for most manufacturing organizations.

The integration and interface make for a good user experience that is flexible enough to meet most users' needs. This is accomplished through the true integration of all major areas of functionality and makes operation very smooth. We rely heavily on the integrated Document Control systems to provide information relevant to users and customers through the manufacturing process and afterward. It is a huge timesaver and allows us to answer most customer questions on a single call, chat, or e-mail.

Another great advantage of this is the company behind the software. First, you are dealing with a family owned company with no intention of selling. This speaks to the commitment of the company to the product and its support. Second, they are the developers of the software, which ensures a tight integration between modules and understanding of issues. And finally, the same organization selling and supporting the software is also writing it. This is huge and avoids drawn out finger-pointing sessions between the software company and VARs that leave you high and dry with other solutions.

Desvantagens

Dealing with issues after upgrades and limited support for older versions are a hassle. Being that it is such a complex piece of software and is tweaked to each user's needs, I understand that issues crop up, but that doesn't make dealing with them any less difficult.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Pat M.
Setor: Fabricação elétrica/eletrônica
Porte da empresa: 201-500 funcionários
Traduzir com Google

Excellent experience over the past 10 years

Usado Diariamente durante Mais de dois anos
Avaliado em 04/04/2018
Fonte da avaliação: SoftwareAdvice

GSS has been a good fit for us by providing a fully developed, all-in-one business resource, from a software provider that acts more as a partner than a vendor.

Vantagens

We find GSS to be a highly developed ERP tool with some very sophisticated functionality; not all of which we need to take advantage of, but is there if/when we decide to. The extensive range of selective parameters allowed for flexibility in how we configured the software to function for our business, so the implementation process was key for us. And we find, even 10 years in, that these software options along with GSS’s continual commitment to software enhancements have been able to keep up with the evolving processes and informational demands of our business. And I can't say enough about their customer service support.. extremely responsive, always professional, and highly competent. In almost every instance, our service calls have been responded to the same day, and the norm is resolved to satisfaction within 48 hours of initial contact. With our business going 24/6, this level of responsiveness is critical.

Desvantagens

Issues we had with moving between modules to gain information - or a "big picture" approach - have been satisfied with the introduction of dashboards throughout all areas of the software. Some lag in the system has developed from recent changes within the software but we believe are being addressed.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Steven W.
Setor: Fabricação elétrica/eletrônica
Porte da empresa: 13-50 funcionários
Traduzir com Google

Operations Manager

Usado Diariamente durante Mais de dois anos
Avaliado em 27/03/2017
Fonte da avaliação: SoftwareAdvice

We went live in Global Shop on 04-01-15 and in virtually all areas of our company, it's simplified how we operate. Is there a learning curve? Yes, but we went into the transition expecting a learning curve! It was new, complex software that took the place of multiple homegrown systems. It took 4 months from when we started till we went "live", which for us exceeded our expectations.

Vantagens

1. Customer Support - Global Shop was and has been with us every step of the way. It's an understatement to say selecting an ERP system is a big deal! There will be questions/issues to work through and when those questions/issues come up, you need answers ASAP. Global Shop has been there for us.
2. Simplifies operation - Having everything one umbrella has been a game changer for us. No more double entering.
3. The list goes on - Advanced Planning/Scheduling, visible inventory, real-time job costing, auto-purchasing, etc.

Desvantagens

1. The shop side has been fantastic. The office gals had a tough time transitioning the accounting side to Global Shop from Quickbooks. Although one thing I will say on this is, Global Shop was always there to answer questions, and now after we are up and going our accountant says her job is easier.
2. Updates (we've been updating yearly). We are committed to staying up to date with the software. So far I've done three updates. Two were seamless and one took a bit more work.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Joseph H.
Setor: Mineração e metais
Traduzir com Google

A great solution for your manufacturing business!

Avaliado em 17/04/2014
Fonte da avaliação: SoftwareAdvice

Vantagens

The product: GSS is truly a one-system ERP. Every aspect of our business will soon be done inside of GSS. There will be no more Word documents or spreadsheets! We utilize nearly all of the GSS modules and a few non-standard modules/programs in addition. One of the most valuable non-standard modules/programs for us has been the SolidWorks to GSS upload tool. This module allows us to model a custom job in SolidWorks and upload the Bill of Material directly to GSS.
One last thing that is nice about GSS is that the number of options for your company is vast. If you don't like the way GSS handles a certain process/action, there is probably an option to change it. Or, with GAB, you can change it yourself or ask GSS to write the GAB for you.

The vendor: GSS is great to work with. They respond quickly to inquiries or problems and have a variety of pre-recorded or virtual training options (not to mention on-site training) available.

The product and vendor: GSS does not stop moving. GSS continues to make their programs and services better and better.

Desvantagens

The product: GSS heavily utilizes Crystal Reports to generate nearly all reports. Almost a year ago, SAP (Crystal Reports) changed the level of process GSS was able to use, making the report generation slower. It has been a minor inconvenience, but an inconvenience nonetheless. GSS has been working on solutions for this, and it has gotten better with the latest updates. We are an update or two behind the current version (shame on us!), in which the update notes have included details about fixing this issue. Obviously, it hasn't been enough of an inconvenience for us to install the update immediately.

The vendor: Occasionally, if you are requesting personal (virtual) training with a specific trainer or on a specific topic, you may wait possibly up to a week or two. This has only happened once or twice, and they are usually able to accommodate much quicker.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Jeff L.
Setor: Bens de consumo
Porte da empresa: 51-200 funcionários
Traduzir com Google

Robust System, Incredible Number of Features!

Usado Diariamente durante Mais de dois anos
Avaliado em 10/04/2017
Fonte da avaliação: Capterra

I have been using Global Shop for 9 years. There is almost nothing this system can't do. We have barely scratched the surface of some of the capabilities of the software.

Customer support was hit or miss back in the early days of our installation. It was hard to get support on the phone or by email when you really needed it. Over the last 4-5 years they have placed an emphasis on improving their customer support team and it shows! Most issues are resolved by Tier 1 support, either immediately on the phone or within 1-2 hrs by email after the entry of a support ticket online. If you have a more in-depth issue (which I usually do, unfortunately) the ticket is moved to Tier 2 or R&D, which can take longer but is usually resolved in a reasonable amount of time.

The support staff is very friendly and always willing to do what it takes to resolve an issue or point you in the right direction to a new feature/function you may need.

As with any system, there are some issues/challenges to deal with. While many of these have been addressed through updates, there are some withstanding. There is a lack on continuity from module to module as it pertains to search functions and feature properties. When searching for an item within the database there can be up to 4 different types of search windows that all behave a little differently.

Small issues aside, this is a great product and I am sure they will resolve these issues in time as they have with any number of issues in the past. Their focus has always been customer driven and they live up to it every time I need them to.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Recomendação do usuário
8.3/10
Baseado em 64 usuários
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Preço do Global Shop Solutions

Preço do Global Shop Solutions

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact Global Shop Solutions directly.

To receive accurate pricing information, contact Global Shop Solutions directly.

Relação qualidade/preço
3.9/5
Baseado em 64 usuários
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Recursos do Global Shop Solutions

Recursos do Global Shop Solutions

API
Acompanhamento de atividades
Banco de dados do cliente
Cobrança e faturamento
Criação de relatórios personalizável
Função de busca
Gerenciamento de documentos
Gerenciamento de faturas
Gestão de calendários
Gestão de estoques
Importação/exportação de dados
Integração da contabilidade
Integração de terceiros
Lembretes
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Portal do cliente
Rastreamento de estoque
Relatórios e estatística
Recursos
4.1/5
Baseado em 64 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Global Shop Solutions

Mais informações sobre Global Shop Solutions

Principais recursos do Global Shop Solutions

  • 'What if' scheduling
  • ACH payment processing
  • Accounting management
  • Advanced planning & scheduling
  • Application security
  • Bank reconciliation
  • Barcode scanning
  • Benchmark results
  • Bills of material
  • Budgeting & forecasting
  • Business intelligence
  • CRM
  • Capacity planning
  • Commissions
  • Communication management
  • Credit card processing
  • Custom built KPIs
  • Customer management
  • Customizable branding
  • Customizable reporting
  • Customizble fields
  • Cycle count
  • Data export to Excel
  • Deadline tracking
  • Dispatch management
  • Distribution management
  • Document approval
  • Document management
  • Drag & drop interface
  • Email marketing
  • Enterprise asset management
  • Estimating
  • Event management
  • Financial analysis
  • Financial management
  • Forecasting
  • Graphical data presentation
  • HR management
  • Inventory control
  • Inventory management
  • Inventory tracking
  • Invoice management
  • Invoices
  • Job costing
  • KPI dashboard
  • Label printing
  • Multi-location inventory
  • Payroll management
  • Performance measurement tool
  • Production tracking
  • Productivity reporting
  • Project management
  • Prospecting tools
  • Purchasing
  • Quality control
  • Quote management
  • Real time data
  • Real time reporting
  • Real time updates
  • Real-time alerts
  • Reporting & statistics
  • Returned materials authorization
  • Sales analytics
  • Sales goals management
  • Sales history
  • Sales management
  • Sales orders
  • Sales tracking
  • Shipping management
  • Shop Floor Data Collection (SFDC)
  • Shop Floor Display TrueViews
  • Shop Management
  • Supply chain management
  • Third party integration
  • Time & attendance tracking
  • To-do lists
  • Training management
  • Version management
  • Warehouse management
  • Work order generation
  • eCommerce management

Vantagens

  • Offers real-time accounting functionality, allowing users to manage reporting, invoicing and payroll activity accurately and efficiently.

  • Company messaging tools enable users to communicate effectively with customers, vendors and employees using automated alerts and notifications.

  • Provides advanced planning and scheduling tools complete with drag-and-drop system, permitting users to manage resources and schedule manufacturing jobs.

  • Inventory management features serve to help users track and manage materials conveniently with multi-location inventory, cycle counting and product line reporting functionality.

  • Extends unlimited reporting options, affording users the flexibility to forecast business trends as well as gain insight into current business performance.

  • Perguntas frequentes sobre o Global Shop Solutions

    Perguntas frequentes sobre o Global Shop Solutions

    Abaixo estão algumas perguntas frequentes sobre o Global Shop Solutions.

    P: Que tipo de planos o Global Shop Solutions oferece?

    O Global Shop Solutions oferece os seguintes planos de pagamento:

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    To receive accurate pricing information, contact Global Shop Solutions directly.

    P: Quais são os principais recursos do Global Shop Solutions?

    O Global Shop Solutions oferece os seguintes recursos:

    • 'What if' scheduling
    • ACH payment processing
    • Accounting management
    • Advanced planning & scheduling
    • Application security
    • Bank reconciliation
    • Barcode scanning
    • Benchmark results
    • Bills of material
    • Budgeting & forecasting
    • Business intelligence
    • CRM
    • Capacity planning
    • Commissions
    • Communication management
    • Credit card processing
    • Custom built KPIs
    • Customer management
    • Customizable branding
    • Customizable reporting
    • Customizble fields
    • Cycle count
    • Data export to Excel
    • Deadline tracking
    • Dispatch management
    • Distribution management
    • Document approval
    • Document management
    • Drag & drop interface
    • Email marketing
    • Enterprise asset management
    • Estimating
    • Event management
    • Financial analysis
    • Financial management
    • Forecasting
    • Graphical data presentation
    • HR management
    • Inventory control
    • Inventory management
    • Inventory tracking
    • Invoice management
    • Invoices
    • Job costing
    • KPI dashboard
    • Label printing
    • Multi-location inventory
    • Payroll management
    • Performance measurement tool
    • Production tracking
    • Productivity reporting
    • Project management
    • Prospecting tools
    • Purchasing
    • Quality control
    • Quote management
    • Real time data
    • Real time reporting
    • Real time updates
    • Real-time alerts
    • Reporting & statistics
    • Returned materials authorization
    • Sales analytics
    • Sales goals management
    • Sales history
    • Sales management
    • Sales orders
    • Sales tracking
    • Shipping management
    • Shop Floor Data Collection (SFDC)
    • Shop Floor Display TrueViews
    • Shop Management
    • Supply chain management
    • Third party integration
    • Time & attendance tracking
    • To-do lists
    • Training management
    • Version management
    • Warehouse management
    • Work order generation
    • eCommerce management

    P: Quem costuma usar o Global Shop Solutions?

    Os clientes habituais do Global Shop Solutions são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Global Shop Solutions está?

    O Global Shop Solutions está nos seguintes idiomas:

    Chinês (simplificado), Inglês, Francês, Alemão, Italiano, Espanhol

    P: Que tipo de planos o Global Shop Solutions oferece?

    O Global Shop Solutions tem os seguintes planos de preços:

    Assinatura

    P: O Global Shop Solutions é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Global Shop Solutions.

    P: O Global Shop Solutions se integra com quais outros aplicativos?

    O Global Shop Solutions se integra com os seguintes aplicativos:

    DataTrans WebEDI

    P: Que nível de suporte o Global Shop Solutions oferece?

    O Global Shop Solutions oferece as seguintes opções de suporte:

    Fórum, Suporte online, Suporte por telefone, Tutoriais em vídeo