--- description: Avaliações detalhadas do eviivo com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o eviivo com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: eviivo - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão Hoteleira](/directory/81/hospitality-property-management/software) > [eviivo](/software/107319/eviivo) # eviivo Canonical: https://www.getapp.pt/software/107319/eviivo Page: 1 / 17\ Seguinte: [Next page](https://www.getapp.pt/software/107319/eviivo?page=2) > O eviivo é um sistema de gestão de reservas e canais que permite que pequenas empresas de hotelaria e turismo gerenciem sites de propriedades, reservas e pagamentos. > > Verdict: Rated **4.0/5** by 393 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.0/5** | 393 Avaliações | | Praticidade | 4.0/5 | Based on overall reviews | | Suporte ao cliente | 4.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.0/5 | Based on overall reviews | | Recursos | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: eviivo - **Location**: London, GB - **Founded**: 2005 ## Commercial Context - **Preço inicial**: 21,00 € - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, português - **Available Countries**: Alemanha, Bélgica, Canadá, Espanha, Estados Unidos, França, Itália, Portugal, Reino Unido, Suíça, Áustria ## Recursos - API - Acesso para Celular - Administração de website - Agendamento de eventos - Agendamento de manutenção - Alertas/notificações - Análise de dados dos canais - Arrastar e soltar - Automação de marketing - Banco de dados do cliente - CRM - Calendário de eventos - Campos personalizáveis - Check-in/Check-out de hóspedes - Cobrança e faturamento - Comunicação com hóspedes - Contabilidade - Contabilidade incorporada - Controle de estoque - Declarações do proprietário ## Integrations (14 total) - Breezeway - Duve - GuestRevu - Jervis systems - KeyNest - Operto - PayPal - PriceLabs - RoomPriceGenie - Turno - UpMarket - Vrbo - Xero - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Gestão Hoteleira](https://www.getapp.pt/directory/81/hospitality-property-management/software) ## Categorias relacionadas - [Software de Gestão Hoteleira](https://www.getapp.pt/directory/81/hospitality-property-management/software) - [Sistemas de Reservas](https://www.getapp.pt/directory/83/reservation-online-booking/software) - [Sistemas de Gestão Hoteleira](https://www.getapp.pt/directory/592/hotel-management/software) - [Sistemas de Gestão de Canais](https://www.getapp.pt/directory/738/channel-management/software) - [Software de Aluguel para Férias](https://www.getapp.pt/directory/183/vacation-rental/software) ## Alternativas 1. [Hostaway](https://www.getapp.pt/software/106989/hostaway) — 4.8/5 (1552 reviews) 2. [Guesty](https://www.getapp.pt/software/112215/guesty) — 4.4/5 (473 reviews) 3. [Cloudbeds](https://www.getapp.pt/software/107317/cloudbeds) — 4.3/5 (342 reviews) 4. [Lodgify](https://www.getapp.pt/software/91252/lodgify) — 4.5/5 (1289 reviews) 5. [Amenitiz](https://www.getapp.pt/software/2064428/amenitiz) — 4.3/5 (244 reviews) ## Avaliações ### "Not just a software. Eviivo is a great team , ready to help,just what my small Guest House needs." — 5.0/5 > **Hazel** | *25 de junho de 2018* > > **Vantagens**: Easy to use and great reports available. The set up was very simple and the training provided on line was very clear and accessible. Excellent support from the Eviivo team throughout the period I have been using the software. > > **Desvantagens**: I am probably not using all the software to its maximum for my business; but this is my fault not theirs. I need to invest a little more time in using the software which will save me time in the longer run. ----- ### "Very User Friendly" — 5.0/5 > **Petra** | *8 de abril de 2020* | Ócio, viagens e turismo | Recommendation rating: 10.0/10 > > **Vantagens**: my initial training session was very important and over time - it is quite an easy system to use > > **Desvantagens**: Nothing so far, but I do need to take the time and discover all that Eviivo does. > > I was using it daily until COVID19 hit. Now I am getting a large amount of cancellations, but I am also blocking my calendar. ----- ### "7 years of pulling my hair out..." — 2.0/5 > **Sean** | *22 de agosto de 2016* | Hotelaria | Recommendation rating: 2.0/10 > > **Vantagens**: Ease of use. Support is always available during normal business hours, and no wait time. Customization of reports and letters. Automated letters for reminders and follow-up with guests. Excellent up-time. No Night Audit process necessary. > > **Desvantagens**: The largest problem I have with this product is the lack of ability to choose your own credit card processor. You are basically stuck with two options, Intuit (awful), and InnPayment which I have not tried yet. Our resort takes advance deposits up to one-year in advance of arrival. Many of our guests return year after year, and so opt to make their next year's reservation when departing. The problem arises if their plans change... Intuit will not allow a refund to a credit card after 90 days has passed, which means we have to write a company check. This might not seem like a huge problem, but the additional workload for doing refund checks, combined with the delays in check processing for our European customers makes it a customer service nightmare. I like the amount of customization options in the reports and letters, but the lack of code for certain things bothers me. Also, the lack of supporting detailed reports for some daily reporting totals (adv. deposits used) makes auditing difficult at times. The real problem seems to be the lack of supporting reports. For example, there is a daily summary report which has values for many categories, cash, visa, gift certificates, revenue, taxes, advance deposits, etc. The problem is that with some of the totals, you don't have access to a detail report to support the total, so it's difficult to audit out of balance issues. They have been working on it gradually, but there's still a couple of categories that need detail reports > > So many growing pains\! We've had the software for about 7 years, and I have really mixed feelings. This product has so much potential, but it seems that it's being executed poorly at times, with perhaps some questionable development decisions. When we first began using the software, we had a credit card terminal to process payments, but opted to use the internal credit card processing for a more streamlined process. Initially, there were a lot of problems getting the systems end-of-day to correspond with the credit card processing end-of-day. This resulted in a challenge in reconciling our bank statement, because the amounts funded did not match the daily totals from the system. After a lot of time spent working on this, we were able to have this situation resolved, and the system worked okay for quite awhile. RezOvation is locked into using one of two (the second recently added) credit card processors. This in and of itself might not be a bad thing, except that in this case the primary processor is Intuit Payment Solutions. Intuit has chosen to implement policy restrictions on issuing refunds which boggles the mind. After 90 days has passed from the date of the charge, it's impossible to issue a refund back to the card that was charged. Unacceptable\! For a resort that takes advance deposits, this is an unnecessary burden. It creates delays, additional workload, and negative guest experiences. Accuracy of reporting is a critical part of any PMS. It seems a lot of hotel software I have tried has an achilles heel in the reporting, not necessarily all reports, but each product seems to have at least one area that is questionable. RezovationGT is no different. On the Daily Summary report, there are categories that show totals for groups, and for advance deposits taken/ used which have no supporting reports to show how those totals are calculated. This makes it difficult to audit if the day is out of balance. The online segment of RezOvation is also very difficult to deal with. We originally had it set up so our guests could make reservations through our website via Webervations. It seemed to work okay at first, but then they went through a PCI compliance audit, and changed how payments were taken. The payments became "tokenized," so you could not see card details within the system. There were other issues with this process as well as batch-out time issues, which made it a no-go for us. ----- ### "Software with a lot of options\!\!\!" — 4.0/5 > **Debbie** | *8 de outubro de 2020* | Hotelaria | Recommendation rating: 8.0/10 > > **Vantagens**: I became associated with this software when the previous software company REZOVATIONS sold to Eviivo. The transition was a bit bumpy at first but over time Eviivo has become enjoyable to use. It has a lot of capability with a lot of options. Customer service is sometimes right on with help, other times I struggle to get a solution or a satisfying answer to my question or concern. I would like to see an improvement to the the ability to send email confirmations and correspondence to our customers. > > **Desvantagens**: I would like to see an improvement to the ability to send email confirmations and correspondence to our customers. It would be nice to be able to preview or edit the email before you send it to your customer. Some times it becomes this software makes it difficult to change the price of a room when you book it. ----- ### "Great Customer support" — 5.0/5 > **Walter** | *29 de março de 2022* | Imobiliárias | Recommendation rating: 8.0/10 > > **Vantagens**: We are new to the software but so far the support has been great. The support team takes their time answering my questions. > > **Desvantagens**: Nothing so far, I am working on getting the auto emails to go out like I like it but so far it is going OK ----- Page: 1 / 17\ Seguinte: [Next page](https://www.getapp.pt/software/107319/eviivo?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/107319/eviivo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data