eHopper

eHopper

Free POS software for small retail & consumer businesses

4.2/5 (42 avaliações)

Resumo do eHopper

eHopper is a cloud-based point of sale (POS) software for small retail and consumer service providing businesses. The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .

Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.

eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.

Preços

A partir de
US$ 40,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Holandês, Inglês, Francês, Alemão, Russo, Espanhol

eHopper - Avaliações

Classificação geral
4.2/5
79% avaliações positivas
21
Excelente
12
Muito bom
7
Média
0
Ruim
2
Péssimo
Avaliador Verificado
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eHopper customer experience

Usado Diariamente durante Mais de um ano
Avaliado em 24/08/2018
Fonte da avaliação: Capterra

For the most part, the service fills our need at this time.

Vantagens

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Desvantagens

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Resposta do eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Avaliador Verificado
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Online Shopping Made Easy

Usado Diariamente durante Mais de dois anos
Avaliado em 30/10/2018
Fonte da avaliação: Capterra

Vantagens

I’m glad we were recommended eHopper, which helps me train the newly hires how to use it in a smooth manner. This program connects customers online orders to our store. Our customer department can access the inventory of their orders in one system. Software is simple to use and not complicated to manage online.

Desvantagens

The features are great but needless to say, the price is quite expensive. It would be ideal if they could lower their price so they accommodate more customers who have a strict budget.

Resposta do eHopper

We have been working hard on our point of sale/online ordering integrations. It's wonderful to hear you are enjoying it's ease-of-use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

9.0/10
Wendy H.
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Great for large-scale events!

Usado Outro durante 1 a 5 meses
Avaliado em 26/08/2018
Fonte da avaliação: Capterra

My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.

Vantagens

What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.

Desvantagens

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Avaliador Verificado
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Great Service, Limited Functionality

Usado Diariamente durante 6 a 12 meses
Avaliado em 27/08/2018
Fonte da avaliação: Capterra

Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Vantagens

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Desvantagens

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Resposta do eHopper

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected]

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

6.0/10
Laurie T.
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Vape shop review

Usado Diariamente durante Mais de um ano
Avaliado em 02/11/2018
Fonte da avaliação: Capterra

Customer service is where it's at with E-Hopper! Any issues we have with the software are promptly addressed by technicians who know what they are doing and go above and beyond to help us fix our problems- even when it is user error!

Vantagens

It is easy to use and understand. I like the tabs and the matrix options for different sizes or nicotine levels!

Desvantagens

I have not figured out how to transfer data to my Quick Books Destktop.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

8.0/10

Preço do eHopper

A partir de
US$ 40,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Assinatura
Relação qualidade/preço

Essential Package: Free
Freedom Package: $39.99 per month, per register
OmniChannel Package: License fee $79.99 per month

Recursos do eHopper

  • Banco de dados do cliente
  • Geração de relatórios de vendas
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Histórico do cliente
  • Integração de terceiros
  • Lembretes automáticos
  • Notificações automáticas
  • PDV
  • Painel de atividades
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Rastreamento de estoque
  • Relatórios e estatística
  • Várias localizações

  • API
  • Gerenciamento de faturas
  • Sistema de vales-presente

Mais informações sobre eHopper

Principais recursos do eHopper

  • Custom pricing options
  • Customer profiles
  • Low stock notifications
  • Loyalty program
  • Receipt management
  • Restaurant POS
  • Retail management
  • Returns management
  • Sales reporting
  • Sales tax management
  • Split payments
  • Tip management
  • Transaction history
  • User access controls

Vantagens

• eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.

• The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.

• The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.

• Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.

• The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.

Perguntas frequentes sobre o eHopper

Abaixo estão algumas perguntas frequentes sobre o eHopper.

P: Que tipo de planos o eHopper oferece?

O eHopper oferece os seguintes planos de pagamento:

A partir de: US$ 40,00/mês

Modelo de preços: Gratuito, Assinatura

Avaliação gratuita: Não disponível

Essential Package: Free
Freedom Package: $39.99 per month, per register
OmniChannel Package: License fee $79.99 per month

P: Quais são os principais recursos do eHopper?

O eHopper oferece os seguintes recursos:

  • Custom pricing options
  • Customer profiles
  • Low stock notifications
  • Loyalty program
  • Receipt management
  • Restaurant POS
  • Retail management
  • Returns management
  • Sales reporting
  • Sales tax management
  • Split payments
  • Tip management
  • Transaction history
  • User access controls

P: Quem costuma usar o eHopper?

Os clientes habituais do eHopper são:

Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o eHopper está?

O eHopper está nos seguintes idiomas:

Holandês, Inglês, Francês, Alemão, Russo, Espanhol

P: Que tipo de planos o eHopper oferece?

O eHopper tem os seguintes planos de preços:

Gratuito, Assinatura

P: O eHopper é compatível com disponíveis móveis?

O eHopper é compatível com os seguintes dispositivos:

Android, iPad

P: O eHopper se integra com quais outros aplicativos?

O eHopper se integra com os seguintes aplicativos:

Authorize.net, Google Analytics, Google Calendar, Mailchimp, PayPal, QuickBooks, QuickBooks Online

P: Que nível de suporte o eHopper oferece?

O eHopper oferece as seguintes opções de suporte:

FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo

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