Sobre o eHopper

eHopper is a cloud-based point of sale (POS) software for retail and restaurants available on certified Android 4.4+ tablets , iPad, Windows PC and Poynt mobile terminal.

eHopper offers various payment integrations including a support for a free card payment program in US, integration in Canada and standalone payment options around the world.

The software enables the processing of payments and allows retailers to spend more time driving sales. The POS works on Android tablets, iPads, and web browsers, and is integrated with the Poynt smart terminal for mobile business management. The Poynt smart terminal is a touch screen tablet, receipt printer, and POS barcode scanner, designed to be intuitive to use and with Ethernet support for connectivity. The eHopper system is capable of splitting payments between both customer groups and payment types, and even supports credit card payments from food trucks .

Users can scan items directly into a shopping cart, calculate discounts, and add local and federal taxes. eHopper's customer management module stores customer information - customer profiles, purchase history, and payment details, etc. - in a central database. The information can then be used to prepare customized marketing and email campaigns for regular customers.

eHopper provides features for order management, receipt management, inventory tracking and barcode scanning. The system generates online reports containing real-time data on daily transactions and store operations. Online reports provide a status of earnings, the number of items sold, inventory available, order details, and a breakdown of sales per category. The software integrates with QuickBooks online for synchronizing sales transactions, payouts, and taxes. It is suitable for coffee shops, bars, liquor shops, food trucks and other small retail businesses.

Preços a partir de:

US$ 19,99/mês

  • Teste Grátis
  • Gratuito
  • Assinatura

Principais benefícios do eHopper

- Offer free POS and free card processing in US.

- Integrated payment solution in Canada via First Data, Moneris and more.

- eHopper's user access controls enable the configuration of staff permissions and viewing rights, so that only limited staff members have access to financial transactions and store security.

- The order management module splits incoming orders into different channels to provide an understanding of how many orders are coming through each channel.

- The split payments tab provides an option for customers to pay part of their bill with cash and another part with credit or debit card.

- Inventory tracking helps in managing inventory at a stock unit level and informs users in time if any stock is below the minimum threshold level.

- The online reporting feature allows users to access reports from any device and provides visibility and insights into regular sales operations.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos, Canadá, Reino Unido, Austrália, China e outros 5, Índia, Japão, Alemanha, Brasil, México

Idiomas

Alemão, Espanhol, Francês, Holandês, Inglês, Russo

Preços a partir de:

US$ 19,99/mês

  • Teste Grátis
  • Gratuito
  • Assinatura

Imagens

Place orders through eHopper
View product and price lists
Accept card or cash payments
See a breakdown of sales per category on eHopper's reporting dashboard
Connect to QuickBooks
eHopper login page
Ver mais 7
eHopper - Vídeo
eHopper - Vídeo
eHopper - Vídeo
eHopper - Vídeo
eHopper - Vídeo
eHopper - Vídeo
eHopper - Vídeo
Captura de tela do eHopper: Place orders through eHopper Captura de tela do eHopper: View product and price lists Captura de tela do eHopper: Accept card or cash payments Captura de tela do eHopper: See a breakdown of sales per category on eHopper's reporting dashboard Captura de tela do eHopper: Connect to QuickBooks Captura de tela do eHopper: eHopper login page

Recursos

Total de recursos do eHopper: 75

  • Acesso offline
  • Acompanhamento do controle de ponto dos funcionários
  • Alertas por e-mail
  • Alertas/transferência
  • Atualizações em tempo real
  • Banco de dados de contatos
  • Banco de dados de funcionários
  • Banco de dados do cliente
  • Bater ponto de entrada/saída
  • Captura de assinatura eletrônica
  • Categorização
  • Contas de clientes
  • Controle de comparecimento
  • Controle do acesso
  • Dados em tempo real
  • Função de busca
  • Geração de código de barras
  • Geração de relatórios de vendas
  • Gerenciamento de fornecedores
  • Gerenciamento de pedidos de compra
  • Gestão da função
  • Gestão de dados do produto
  • Gestão de descontos
  • Gestão de devoluções
  • Gestão de e-mail marketing
  • Gestão de estoques
  • Gestão de estoques do varejo
  • Gestão de funcionários
  • Gestão de impostos de vendas
  • Gestão de pedidos
  • Gestão de permissões
  • Gestão de preço
  • Gestão de promoções
  • Gestão de recibos
  • Gestão de tesouraria
  • Histórico de transações
  • Histórico do cliente
  • Importação de dados
  • Importação/exportação de dados
  • Impressão de códigos de barras
  • Impressão de rótulos
  • Integração da contabilidade
  • Integração de QuickBooks
  • Integração de terceiros
  • Interface para arrastar e soltar
  • Leitura de códigos de barras
  • Lembretes
  • Monitoramento em tempo real
  • Múltiplas moedas
  • Notificações automáticas
  • Notificações por e-mail
  • PDV
  • Pagamentos eletrônicos
  • Painel de atividades
  • Perfis personalizados
  • Permissões por função
  • Processamento de cartões de crédito
  • Programa de fidelidade
  • Rastreamento de estoque
  • Rastreamento de historial
  • Rastreamento de pedidos
  • Recebimento
  • Registro de pedidos
  • Relatórios de resumos
  • Relatórios de status
  • Relatórios e estatística
  • Relatórios em tempo real
  • Relógio de ponto
  • Seguimento de status
  • Segurança de SSL
  • Suporte por código de barras
  • Visualização de dados
  • Visualizações filtradas
  • Várias localizações
  • Vários idiomas

Alternativas

Lightspeed Retail

4,2
#1 alternativa ao eHopper
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

POSbistro

4,3
#2 alternativa ao eHopper
POSbistro is an Android tablet point of sale & management software for restaurants, cafes, pizzerias, food trucks,...

BarTab

5
#3 alternativa ao eHopper
BarTab is an EPOS system designed specifically for pubs & bars. It is quick and easy to use, and includes the option...

Retail Express

3,8
#4 alternativa ao eHopper
Retail Express is a cloud POS, inventory & eCommerce software which provides inventory-based Australian & NZ retailers...

Avaliações

Classificação geral

4 /5
(47)
Relação qualidade/preço
4/5
Recursos
3,8/5
Praticidade
4,1/5
Suporte ao cliente
3,8/5

Já tem o eHopper?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Escreva uma avaliação!
Exibindo 5 avaliações de 47
Jaime R.
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 51-200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Company, Great Software, Awesome Service

Avaliado em 05/11/2018

Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you...

Ehopper has awesome support, they listen and are very fast at resolving issues. They will train you as many times as needed to ensure you and your staff can utilize every bit of the software to enhance your user experience and make sure your business runs smoothly. They have competitive pricing and are always adding new features and functions to help businesses grow and thrive.

Vantagens

This software is easy to use and has everything a business needs to stay organized and up to date with their software in todays day and age. They are constantly evolving and stay competitive in the POS industry as a leader in POS technology.

Desvantagens

They are missing a few features for fullservice restuarants but plan on adding them in the future.

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

eHopper customer experience

Avaliado em 24/08/2018

For the most part, the service fills our need at this time.

For the most part, the service fills our need at this time.

Vantagens

We have a convenience store and the inventory management can be very helpful. Also the customer service is very good.

Desvantagens

There are a few small programming options that would be helpful. For example, after the last update they took away the ability to turn off the receipt printing so that we didn't have the "uncheck" that option after every single transaction. We are in a small community and don't have much traffic but with 100 transactions per day that's 100 times we have to click a button. It's not a huge deal but there are just little things like that they overlook I think.

Resposta do eHopper

Hi,
We'd love to hear more, specifically, about your need to uncheck the receipt printing option. If you could contact us, at your convenience, perhaps there's a work around we can set up for you. Just reply here, or reach out to our Support line. I really appreciate you taking the time to provide us this feedback.Let's see how we can help!

Iryna P.
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Used be a good one; however, now it is horrible

Avaliado em 14/05/2020

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Will be GLAD TO LEAVE this POS asap due to a terrible customer support.

Vantagens

Back in 2018 the support was awesome, they went an extra mile in order to sustify their customers.

Desvantagens

Now is 2020 the customer support is the worst in the world. For example, [SENSITIVE CONTENT HIDDEN] (if you hear her name, pls hang up and don't waiste your time!!) she waisted 20+ mins of my precious time, she accused me that I'm not paying for the software, as well as she cannot find mb e in the system and stated that I'm a free member who is NOT going to get help. On my question how about the monthly charges for 2 registers that I'm paying for 2 years, she retorted it is for the devices (however, the devices were paid in full 2 years ago!) I cannot believe they hired her.
If you got a dummiest technician on the phone, like I did on May 12th, whose answers are "... I can't find an article... I don't know the answer...!" That's the sing to LEAVE this company.
On my request to transfer my phone call to a manager, I got yelled by [SENSITIVE CONTENT HIDDEN] and he screamed at me like a crazy person.
That the real face of the technical support right now in 2020.

Wendy H.
Classificação geral
  • Setor: Serviços de eventos
  • Porte da empresa: 11-50 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great for large-scale events!

Avaliado em 26/08/2018

My overall experience was good, except for my credit card being charged for another month of full...

My overall experience was good, except for my credit card being charged for another month of full access to the software. I had made it abundantly clear I only needed the license for 1 month and nowhere did it say the license would auto-renewed/charge my credit card. Further to that when speaking to support (I did that a lot), I was told that access to the software would automatically cease after my month was up if I didn't make another payment before then -- this was exactly what I wanted and had no reason not to trust what eHopper told me. That has unfortunately left me a bit disappointed and not too keen on doing business with the company again if I fair resolution to the issue can't be accomplished.

Vantagens

What I like most about this software is the user-friendly interface both for the back office and pos software on tablets. Also a big bonus is syncing in real-time as it allows me to share information with my team on the progress of our event. One of the biggest motivators to a team that received almost 15,000 guests is hearing how much of each product was sold because it's more than just a number. What has to be taken into consideration is the kitchen staff, our food line servers, and the prep work leading up to our event. . . all things that contributed to our numbers/sales.

Desvantagens

I'd have to say the transaction warnings. I had paid for the full license but some of my cashiers (1 had 4), were locked out of the POS software. During a weeklong event that saw 15,000 patrons that was a nightmare. Thankfully, eHopper support (Monsur and his manager) came to the rescue and set up backup accounts for us and my trouble-shooting helped get us back up and running.

Avaliador Verificado
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 11-50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Great Service, Limited Functionality

Avaliado em 27/08/2018

Overall, it was a positive experience and I would continue to follow their software and hopefully...

Overall, it was a positive experience and I would continue to follow their software and hopefully see new and advanced features in the future.

Vantagens

The software was affordable, the team was very responsive to troubleshoot any issues we had.

Desvantagens

The software was not advanced enough to support all the reporting needs we had in order to analyze our retail performance. There were also a lot of integration and syncing issues with QBO.

Resposta do eHopper

Thank you for taking the time to submit a response! We pride ourselves on response time to troubleshoot, or any other customer service issues. If you ever have any further trouble with QBO, or any other syncs, please don't hesitate to reach out directly to [email protected]pper.com.

Exibindo 5 avaliações de 47 Leia todas as avaliações

Perguntas frequentes sobre o eHopper

Abaixo estão algumas perguntas frequentes sobre o eHopper.

O eHopper oferece os seguintes planos de pagamento:

  • A partir de: US$ 19,99/mês
  • Modelo de preços: Gratuito, Assinatura
  • Teste Grátis: Disponível

Essential Package: Free Freedom Package: $19.99 per month, per register OmniChannel Package: License fee $59.99 per month

O eHopper oferece os seguintes recursos:

  • Custom pricing options
  • Customer profiles
  • Low stock notifications
  • Loyalty program
  • Receipt management
  • Restaurant POS
  • Retail management
  • Returns management
  • Sales reporting
  • Sales tax management
  • Split payments
  • Tip management
  • Transaction history
  • User access controls

Os clientes habituais do eHopper são:

Pequenas empresas, Administrações públicas, Sem fins lucrativos, Empresas de médio porte

O eHopper está nos seguintes idiomas:

Alemão, Espanhol, Francês, Holandês, Inglês, Russo

O eHopper é compatível com os seguintes dispositivos:

Android, iPad

O eHopper se integra com os seguintes aplicativos:

Authorize.net, Google Analytics, Google Calendar, Mailchimp, PayPal, QuickBooks Online, QuickBooks Online Advanced, eHopper eCommerce

O eHopper oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, Base de conhecimento, Tutoriais em vídeo, FAQs, Fórum

Categorias relacionadas

Veja todas as categorias de software encontradas para eHopper.