Resumo do NinjaRMM

O que é o NinjaRMM?

Ninja was built to help managed service providers (MSPs) and and internal IT teams better manage IT service delivery. NinjaRMM is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management.

We provide all the tools you need to improve IT management in a simple, easy-to-use platform designed to help make your techs more efficient, reduce IT management costs, and improve IT management outcomes.

Resumo do NinjaRMM

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.


Recursos do NinjaRMM

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, Alemanha
Idiomas
Inglês

Mídias

Visually monitor health of workstations, servers and networking gear
Enter customer details in customer editor
Search by name, ip, mac, user or serial number
Obtain device overview
Users can search on software inventory to track problems & perform remediation quickly
Track changes throughout infrastructure automatically
Automate maintenance tasks and manage patches/antivirus
NinjaRMM - Vídeo Captura de tela do NinjaRMM: Visually monitor health of workstations, servers and networking gear Captura de tela do NinjaRMM: Enter customer details in customer editor Captura de tela do NinjaRMM: Search by name, ip, mac, user or serial number Captura de tela do NinjaRMM: Obtain device overview Captura de tela do NinjaRMM: Users can search on software inventory to track problems & perform remediation quickly Captura de tela do NinjaRMM: Track changes throughout infrastructure automatically Captura de tela do NinjaRMM: Automate maintenance tasks and manage patches/antivirus

NinjaRMM - Avaliações

NinjaRMM - Avaliações

Classificação geral
4,9
/
5
Excelente
102

Muito bom
13

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4,8
Recursos
4,6
Praticidade
4,9
Suporte ao cliente
4,9
99% dos usuários recomendam este app
Tim V.

Best RMM tool on the market

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.


Traduzir com Google
Kamran H.

Amazing RMM Dashboard, Very simple, easy to use & deploy, great alerting and does it all!

NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster, Ninja just lets me and my colleagues get on with our job, providing all the information, monitoring and tools we need without it being cluttered or too in your face.


Traduzir com Google
Jack P.

Great straightforward RMM tool

NinjaRMM manages all Windows updates in our company along with saving time when assisting users as I can very quickly connect on. Some times I don't even need to, with access to Task Manager and Services directly in Ninja.

I can see where all my machines are at quite easily and know if I need to action anything.


Traduzir com Google
Jamie S.

RMM with not enough going on for it

None. We choose not to use this software as it didn't do what we wanted it to do.


Traduzir com Google
James S.

Highly recommend

I can't praise Ninja more. From the support team to the account managers, and even the developers, everyone has been fantastic. Their pricing is more than fair and they always do everything possible to keep their customers happy. We are delighted with the influx of new features we receive regularly and would recommend their solution and them as a company to all MSP's and internal IT users.


Traduzir com Google
Tim V.
Setor: Serviços de Facilities
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Best RMM tool on the market

Usado Diariamente durante 6 a 12 meses
Avaliado em 22/05/2020
Fonte da avaliação: Capterra

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.

Vantagens

Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on.

The integrations have been a huge help. Their documentation is precise, easy to follow and accurate.

Our account manager actually cares and checks in on us every 2 weeks.

Good vendors are so rare, no matter the product. I'm not really sure I could love this product and this company any more than I do.

Desvantagens

The only things I can think that I wish was if Ninja made some their own basic ticketing system. That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like. I know Ninja would crush it if they made a simple one of their own that was tightly integrated with the Ninja portal.

Also, the NMS deployment is slightly clunkly. I would like Ninja to bring that in house too.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Kamran H.
Setor: Serviços e tecnologia da informação
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Amazing RMM Dashboard, Very simple, easy to use & deploy, great alerting and does it all!

Usado Diariamente durante Mais de dois anos
Avaliado em 24/09/2020
Fonte da avaliação: Capterra

NinjaRMM is fantastic, our engineers productivity have increased. Our SLA's are being met faster, Ninja just lets me and my colleagues get on with our job, providing all the information, monitoring and tools we need without it being cluttered or too in your face.

Vantagens

For me as a 3rd Line Engineer and someone who oversees the Desks and manages Engineers, Ninja just gives us all the tools and enables us to do our job so much more quicker and easily compared to predecessing RMM tools. The Dashboard first of all is very clear and informative and very easy and simple to use. It is not cluttered and displays all your relevant alerts exactly where they need to be. The integration process was also very simple, its literally one click of a button of installing an agent. If you use RMM, then its simple to automate and deploy this as of apposed to other RMM tools which are clunky, stop responding and break so often!

Desvantagens

There are a few bits and bobs missing from Ninja, for example TeamViewer automatic integration and deployment on MAC(s) but after discussion with my great Account Manager he pushed this forward to Development, as he always does with anything that I think would be great to be added to Ninja. Its fantastic as pretty much at all opportunities my requested features I have seen been added so they are very responsive and do listen to Administrator needs.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jack P.
Setor: Atacadistas
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

Great straightforward RMM tool

Usado Diariamente durante 6 a 12 meses
Avaliado em 16/12/2020
Fonte da avaliação: Capterra

NinjaRMM manages all Windows updates in our company along with saving time when assisting users as I can very quickly connect on. Some times I don't even need to, with access to Task Manager and Services directly in Ninja.

I can see where all my machines are at quite easily and know if I need to action anything.

Vantagens

The simplicity of setting up the product, using the UI, customer support and knowledge base articles.

Desvantagens

There are features missing like Hyper-V integration, SNMP printer toner level monitoring but they're always adding new features and they are still relatively new to the RMM game.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jamie S.
Setor: Serviços e tecnologia da informação
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

RMM with not enough going on for it

Usado Outro durante Avaliação gratuita
Avaliado em 25/07/2018
Fonte da avaliação: Capterra

None. We choose not to use this software as it didn't do what we wanted it to do.

Vantagens

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Desvantagens

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 3.0/10

James S.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Highly recommend

Usado Diariamente durante Mais de dois anos
Avaliado em 10/11/2020
Fonte da avaliação: Capterra

I can't praise Ninja more. From the support team to the account managers, and even the developers, everyone has been fantastic. Their pricing is more than fair and they always do everything possible to keep their customers happy. We are delighted with the influx of new features we receive regularly and would recommend their solution and them as a company to all MSP's and internal IT users.

Vantagens

Compared to some of the products we tested the UI is so user friendly allowing all users to get to grips with it straight away.
Ninja are constantly devloping new features for the product, that are introduced seemlessly.
Setting up the alerting was very simple and encompasses everything we require for our customers.
They have the ability to monitor Raid, which was the feature that put them to the top of the pile for us as we have used several that were unable to offer this essential component.

Desvantagens

Some features such as AD integration, maintenance windows, a mobile app and linux monitoring were missing, but they are either being developed or have been implemented since purchasing.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,6/10
Baseado em 116 usuários
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Preço do NinjaRMM

Preço do NinjaRMM

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.

To receive accurate pricing information, contact NinjaRMM directly.

Relação qualidade/preço
4,8/5
Baseado em 116 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do NinjaRMM

Recursos do NinjaRMM

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Função de busca
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
4,6/5
Baseado em 116 usuários
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Categorias

Mais informações sobre NinjaRMM

Mais informações sobre NinjaRMM

Principais recursos do NinjaRMM

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

Vantagens


  • Get deep insights into all your workstations, laptops, servers, and network devices and get alerts on impending issues, including:
  • Hardware, software, and other device details

  • System performance

  • Network performance

  • Windows services and events


  • Quickly and easily remediate IT issues in the background or work with the end-user to remotely address challenges with tools including:
  • On-demand, scheduled, and automated patch management

  • On-demand, scheduled, and automated script deployment

  • Fully interactive and responsive remote command line interface and task manager

  • Integrated remote control

  • Managed antivirus

  • Mobile access to insights and remediation tools


  • Better manage IT services with
  • In-depth reporting on IT assets, remediation audits, and both hardware and software inventories

  • Role- and organization-based user administration

  • An administrative credential store so business users don't need access to admin privileges

Perguntas frequentes sobre o NinjaRMM

Perguntas frequentes sobre o NinjaRMM

Abaixo estão algumas perguntas frequentes sobre o NinjaRMM.

P: Que tipo de planos o NinjaRMM oferece?

O NinjaRMM oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

To receive accurate pricing information, contact NinjaRMM directly.

P: Quais são os principais recursos do NinjaRMM?

O NinjaRMM oferece os seguintes recursos:

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

P: Quem costuma usar o NinjaRMM?

Os clientes habituais do NinjaRMM são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o NinjaRMM está?

O NinjaRMM está nos seguintes idiomas:

Inglês

P: O NinjaRMM é compatível com disponíveis móveis?

O NinjaRMM é compatível com os seguintes dispositivos:

Android, iPhone

P: O NinjaRMM se integra com quais outros aplicativos?

O NinjaRMM se integra com os seguintes aplicativos:

Computicate PSA, ConnectWise Manage, HarmonyPSA, IT Glue, MSP360 Backup, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Splashtop Business Access, Splashtop Remote Support, TeamViewer

P: Que nível de suporte o NinjaRMM oferece?

O NinjaRMM oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, FAQs, Tutoriais em vídeo, Fórum, Base de conhecimento