NinjaRMM

The Easiest-to-Use Unified Endpoint Management Platform

4,9 /5 (91 avaliações) Escreva uma avaliação!

Resumo do NinjaRMM

O que é o NinjaRMM?

Ninja was built to help managed service providers (MSPs) and and internal IT teams better manage IT service delivery. NinjaRMM is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management.

We provide all the tools you need to improve IT management in a simple, easy-to-use platform designed to help make your techs more efficient, reduce IT management costs, and improve IT management outcomes.

Resumo do NinjaRMM

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.


Recursos do NinjaRMM

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Europa, Alemanha, Reino Unido, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do NinjaRMM: Visually monitor health of workstations, servers and networking gear
Captura de tela do NinjaRMM: Visually monitor health of workstations, servers and networking gear Captura de tela do NinjaRMM: Enter customer details in customer editor Captura de tela do NinjaRMM: Search by name, ip, mac, user or serial number Captura de tela do NinjaRMM: Obtain device overview Captura de tela do NinjaRMM: Users can search on software inventory to track problems & perform remediation quickly Captura de tela do NinjaRMM: Track changes throughout infrastructure automatically Captura de tela do NinjaRMM: Automate maintenance tasks and manage patches/antivirus

NinjaRMM - Avaliações

NinjaRMM - Avaliações

Classificação geral
4,9
/
5
Excelente
79

Muito bom
11

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4,8
Recursos
4,6
Praticidade
4,9
Suporte ao cliente
4,9
99% dos usuários recomendam este app
Tim V.

Best RMM tool on the market

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.


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Brian A.

Best RMM for the money and features

Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.


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Jamie S.

RMM with not enough going on for it

None. We choose not to use this software as it didn't do what we wanted it to do.


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Avaliador Verificado

Exceptional RMM

Ninja team is one exceptional group of professionals who will do anything to make you happy and they sincerely want to help you when you need help. NinjaRMM helped us A LOT since we started using it 2 and some years ago. Warm recommendation.


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Pat T.

Ninja Review

We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.


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Tim V.
Setor: Serviços de Facilities
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português

Best RMM tool on the market

Usado Diariamente durante 6 a 12 meses
Avaliado em 22/05/2020
Fonte da avaliação: Capterra

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.

Vantagens

Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on.

The integrations have been a huge help. Their documentation is precise, easy to follow and accurate.

Our account manager actually cares and checks in on us every 2 weeks.

Good vendors are so rare, no matter the product. I'm not really sure I could love this product and this company any more than I do.

Desvantagens

The only things I can think that I wish was if Ninja made some their own basic ticketing system. That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like. I know Ninja would crush it if they made a simple one of their own that was tightly integrated with the Ninja portal.

Also, the NMS deployment is slightly clunkly. I would like Ninja to bring that in house too.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Brian A.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Best RMM for the money and features

Usado Diariamente durante Mais de dois anos
Avaliado em 25/10/2019
Fonte da avaliação: Capterra

Overall, the interface is super easy. The software works correctly. When we do need help, which is rare, we get it and it is good. It's easily the best partnership we have with a third party.

Vantagens

Ninja RMM is easily the best RMM on the market. It is truly cloud based, responsive, and mostly easy to use. The reports are great, the integrations are super easy and the website itself is easy to understand. Other RMMs need a team of onboarders to show you how to use it over a period of a month. Come on man, ain't no body got time for that. Ninja RMM easy to understand as soon as I did the trial I knew it was the right one.

Desvantagens

The only negative I can say is it doesn't have a built in distribution method. You have to rely on AD or something like PDQ Deploy to distribute it over a network automatically.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jamie S.
Setor: Serviços e tecnologia da informação
Porte da empresa: 51-200 funcionários
Traduzido para o Português

RMM with not enough going on for it

Usado Outro durante Avaliação gratuita
Avaliado em 25/07/2018
Fonte da avaliação: Capterra

None. We choose not to use this software as it didn't do what we wanted it to do.

Vantagens

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Desvantagens

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 3.0/10

Avaliador Verificado
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Exceptional RMM

Usado Diariamente durante Mais de dois anos
Avaliado em 12/05/2020
Fonte da avaliação: Capterra

Ninja team is one exceptional group of professionals who will do anything to make you happy and they sincerely want to help you when you need help. NinjaRMM helped us A LOT since we started using it 2 and some years ago. Warm recommendation.

Vantagens

UI is excellent, everything is intuitive and easy to find. Managing clients' devices is easy and fast. The policy manager allows customization and reports are spot on.

Desvantagens

There were some issues with TV integration, however it was TV issue, not Ninjas. The mobile app needs some more functionalities.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Pat T.
Setor: Segurança de rede e informática
Porte da empresa: 2-10 funcionários
Traduzido para o Português

Ninja Review

Usado Diariamente durante Mais de dois anos
Avaliado em 22/10/2019
Fonte da avaliação: Capterra

We have been very satisfied with the product so far. Our rep has been very responsive to our needs as well.

Vantagens

Ease of use and features is the main reason. The product was easy to deploy compared to the older one we moved away from. Anti-Virus feature and TeamViewer add on.

Desvantagens

The reporting functions need some improvement as well as the backup functionality.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,6/10
Baseado em 91 usuários
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Preço do NinjaRMM

Preço do NinjaRMM

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.

To receive accurate pricing information, contact NinjaRMM directly.

Relação qualidade/preço
4,8/5
Baseado em 91 usuários
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Recursos do NinjaRMM

Recursos do NinjaRMM

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Gestão de conformidade
Gestão de permissões
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
4,6/5
Baseado em 91 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre NinjaRMM

Mais informações sobre NinjaRMM

Principais recursos do NinjaRMM

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

Vantagens


  • Get deep insights into all your workstations, laptops, servers, and network devices and get alerts on impending issues, including:
  • Hardware, software, and other device details

  • System performance

  • Network performance

  • Windows services and events


  • Quickly and easily remediate IT issues in the background or work with the end-user to remotely address challenges with tools including:
  • On-demand, scheduled, and automated patch management

  • On-demand, scheduled, and automated script deployment

  • Fully interactive and responsive remote command line interface and task manager

  • Integrated remote control

  • Managed antivirus

  • Mobile access to insights and remediation tools


  • Better manage IT services with
  • In-depth reporting on IT assets, remediation audits, and both hardware and software inventories

  • Role- and organization-based user administration

  • An administrative credential store so business users don't need access to admin privileges

Perguntas frequentes sobre o NinjaRMM

Perguntas frequentes sobre o NinjaRMM

Abaixo estão algumas perguntas frequentes sobre o NinjaRMM.

P: Que tipo de planos o NinjaRMM oferece?

O NinjaRMM oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

To receive accurate pricing information, contact NinjaRMM directly.

P: Quais são os principais recursos do NinjaRMM?

O NinjaRMM oferece os seguintes recursos:

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

P: Quem costuma usar o NinjaRMM?

Os clientes habituais do NinjaRMM são:

Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

P: Em que idioma o NinjaRMM está?

O NinjaRMM está nos seguintes idiomas:

Inglês

P: Que tipo de planos o NinjaRMM oferece?

O NinjaRMM tem os seguintes planos de preços:

Assinatura

P: O NinjaRMM é compatível com disponíveis móveis?

O NinjaRMM é compatível com os seguintes dispositivos:

Android, iPhone

P: O NinjaRMM se integra com quais outros aplicativos?

O NinjaRMM se integra com os seguintes aplicativos:

CloudBerry Backup, Computicate PSA, ConnectWise Manage, HarmonyPSA, IT Glue, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Splashtop Business Access, Splashtop Remote Support, TeamViewer

P: Que nível de suporte o NinjaRMM oferece?

O NinjaRMM oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, FAQs, Tutoriais em vídeo, Fórum, Base de conhecimento