NinjaRMM

The Easiest-to-Use Unified Endpoint Management Platform

4,9 /5 (97 avaliações) Escreva uma avaliação!

Resumo do NinjaRMM

O que é o NinjaRMM?

Ninja was built to help managed service providers (MSPs) and and internal IT teams better manage IT service delivery. NinjaRMM is the world's easiest-to-use unified endpoint management platform. We provide up-to-the minute insights into workstation, laptop, server, network device, and virtual machine performance and powerful tools like remote control, patching, scripting, and automation to improve IT management.

We provide all the tools you need to improve IT management in a simple, easy-to-use platform designed to help make your techs more efficient, reduce IT management costs, and improve IT management outcomes.

Resumo do NinjaRMM

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.


Recursos do NinjaRMM

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Reino Unido, Austrália, Alemanha
Idiomas
Inglês

Mídias

Visually monitor health of workstations, servers and networking gear
Enter customer details in customer editor
Search by name, ip, mac, user or serial number
Obtain device overview
Users can search on software inventory to track problems & perform remediation quickly
Track changes throughout infrastructure automatically
Automate maintenance tasks and manage patches/antivirus
NinjaRMM - Vídeo Captura de tela do NinjaRMM: Visually monitor health of workstations, servers and networking gear Captura de tela do NinjaRMM: Enter customer details in customer editor Captura de tela do NinjaRMM: Search by name, ip, mac, user or serial number Captura de tela do NinjaRMM: Obtain device overview Captura de tela do NinjaRMM: Users can search on software inventory to track problems & perform remediation quickly Captura de tela do NinjaRMM: Track changes throughout infrastructure automatically Captura de tela do NinjaRMM: Automate maintenance tasks and manage patches/antivirus

NinjaRMM - Avaliações

NinjaRMM - Avaliações

Classificação geral
4,9
/
5
Excelente
84

Muito bom
12

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4,8
Recursos
4,6
Praticidade
4,9
Suporte ao cliente
4,9
99% dos usuários recomendam este app
Tim V.

Best RMM tool on the market

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.


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Erik D.

Ninja RMM was what we were waiting for

From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only too sell. They like so invest for long periods, no one day flies.


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Jamie S.

RMM with not enough going on for it

None. We choose not to use this software as it didn't do what we wanted it to do.


Traduzir com Google
George W.

Awesome RMM Product

NinjaRMM has given us the tools to be able to view our clients technology stack from a distance, and then be able to work with them on current and potential issues. Before this, all issues would come up out the blue and take us by suprise, ruining our current workflow. No more!

This product is seriously great, and I don't think we could operate at the level we do without it.


Traduzir com Google
Jesse V.

Best RMM out there!

We have been able to have eyes on all clients servers which helps us a lot since before server drives would die without us checking or the client paying for your manual backup check service. Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.


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Tim V.
Setor: Serviços de Facilities
Porte da empresa: 1.001-5.000 funcionários
Traduzido para o Português
Traduzido para o Português

Best RMM tool on the market

Usado Diariamente durante 6 a 12 meses
Avaliado em 22/05/2020
Fonte da avaliação: Capterra

I manage an in-house IT department and we always struggled with tracking hardware, history, and status.

No matter what we found, we just couldn't get one that was accurate and easy to keep up to date.

Ninja just DOES it. I don't have to think about it. I know all my machines in Ninja and the latest info on them is all right there.

This makes our network more visible, trackable. My team solves issues faster, more accurately, and in a happier way than ever before.

Vantagens

Ninja was so easy to setup. It's fun to tweak. The scripts are simple and there are even some basic templates. It tells me everything I need to know about a computer and what's going on.

The integrations have been a huge help. Their documentation is precise, easy to follow and accurate.

Our account manager actually cares and checks in on us every 2 weeks.

Good vendors are so rare, no matter the product. I'm not really sure I could love this product and this company any more than I do.

Desvantagens

The only things I can think that I wish was if Ninja made some their own basic ticketing system. That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like. I know Ninja would crush it if they made a simple one of their own that was tightly integrated with the Ninja portal.

Also, the NMS deployment is slightly clunkly. I would like Ninja to bring that in house too.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Erik D.
Setor: Segurança de rede e informática
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Ninja RMM was what we were waiting for

Usado Diariamente durante 6 a 12 meses
Avaliado em 01/09/2020
Fonte da avaliação: Capterra

From start till now, evrything good, good trial and demonatration, explanation, also the customer support, the forum, and after sales, good, fine and motivated people over there, not only too sell. They like so invest for long periods, no one day flies.

Vantagens

The ease of use, the speed of the executing comands, the available features, the integrations with our MSP software, the development, customer care, after sales, etc etc.

Desvantagens

Can't name none at the moment, there is always space for improvements, but don't know what fill in here...

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jamie S.
Setor: Serviços e tecnologia da informação
Porte da empresa: 51-200 funcionários
Traduzido para o Português
Traduzido para o Português

RMM with not enough going on for it

Usado Outro durante Avaliação gratuita
Avaliado em 25/07/2018
Fonte da avaliação: Capterra

None. We choose not to use this software as it didn't do what we wanted it to do.

Vantagens

I like the overall look of the user interface and it is quick and speedy.
Installs quickly without much delay, provides good information about computer specs.

Desvantagens

Hard to figure out how it works.
Uninstall option simply didn't work.
RMM software installs NOT in the system tray.
Patching is a joke. You cannot block patches easily, its either all of a cateory, ALL or none.
User interface navigation is terrible.
Was completely unable to figure out how scripting works.
No native remote control.
Not enough options.

We have been using Kaseya for 5+ years and it is so much better and easier to use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 3.0/10

George W.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Awesome RMM Product

Usado Diariamente durante 6 a 12 meses
Avaliado em 09/09/2020
Fonte da avaliação: Capterra

NinjaRMM has given us the tools to be able to view our clients technology stack from a distance, and then be able to work with them on current and potential issues. Before this, all issues would come up out the blue and take us by suprise, ruining our current workflow. No more!

This product is seriously great, and I don't think we could operate at the level we do without it.

Vantagens

The reporting tools and level of infomation we get on each device is all we could ever need.
Being able to update systems with a few clicks has saved hours of our time.

Desvantagens

The thing I like least is that we didn't find this product earlier!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jesse V.
Setor: Serviços e tecnologia da informação
Porte da empresa: 11-50 funcionários
Traduzido para o Português
Traduzido para o Português

Best RMM out there!

Usado Diariamente durante 6 a 12 meses
Avaliado em 13/11/2019
Fonte da avaliação: Capterra

We have been able to have eyes on all clients servers which helps us a lot since before server drives would die without us checking or the client paying for your manual backup check service. Ninja allows us to monitor networks at a fair price to us and them. It also allowed us to use the TeamViewer integration to disable all RDP access for a much more secure remote tool.

Vantagens

Ninja RMM has helped our MSP us better manage our growing customer base while providing us with the peace of mind client networks are being properly maintained and monitored.

Desvantagens

We have not had many issues with Ninja RMM so far. If anything the company is younger than most RMM platforms but funny enough I find that to be an advantage since they are constantly adding features and improving their platform.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9,6/10
Baseado em 97 usuários
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Preço do NinjaRMM

Preço do NinjaRMM

A partir de
N/A
Teste Grátis
Assinatura
Relação qualidade/preço

To receive accurate pricing information, contact NinjaRMM directly.

To receive accurate pricing information, contact NinjaRMM directly.

Relação qualidade/preço
4,8/5
Baseado em 97 usuários
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Recursos do NinjaRMM

Recursos do NinjaRMM

API
Acompanhamento de atividades
Alertas/transferência
Auditoria
Controle do acesso
Dados em tempo real
Ferramentas de colaboração
Função de busca
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração de terceiros
Interface para arrastar e soltar
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Permissões por função
Relatórios e estatística
Visualização de dados
Recursos
4,6/5
Baseado em 97 usuários
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Categorias

Mais informações sobre NinjaRMM

Mais informações sobre NinjaRMM

Principais recursos do NinjaRMM

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

Vantagens


  • Get deep insights into all your workstations, laptops, servers, and network devices and get alerts on impending issues, including:
  • Hardware, software, and other device details

  • System performance

  • Network performance

  • Windows services and events


  • Quickly and easily remediate IT issues in the background or work with the end-user to remotely address challenges with tools including:
  • On-demand, scheduled, and automated patch management

  • On-demand, scheduled, and automated script deployment

  • Fully interactive and responsive remote command line interface and task manager

  • Integrated remote control

  • Managed antivirus

  • Mobile access to insights and remediation tools


  • Better manage IT services with
  • In-depth reporting on IT assets, remediation audits, and both hardware and software inventories

  • Role- and organization-based user administration

  • An administrative credential store so business users don't need access to admin privileges

Perguntas frequentes sobre o NinjaRMM

Perguntas frequentes sobre o NinjaRMM

Abaixo estão algumas perguntas frequentes sobre o NinjaRMM.

P: Que tipo de planos o NinjaRMM oferece?

O NinjaRMM oferece os seguintes planos de pagamento:

Modelo de preços: Assinatura

Teste Grátis: Disponível

To receive accurate pricing information, contact NinjaRMM directly.

P: Quais são os principais recursos do NinjaRMM?

O NinjaRMM oferece os seguintes recursos:

  • 3rd party patching
  • Action management
  • Activity dashboard
  • Activity logging
  • Activity tracking
  • Approval process control
  • Auditing
  • Automate maintenance tasks
  • Automated scheduling
  • Automatic notifications
  • Backup management
  • Bandwidth monitoring
  • Branded reports
  • Community forums
  • Compliance management
  • Compliance tracking
  • Configuration management
  • Configure exclusions & quarantine files
  • Cross platform support
  • Customer engagement center
  • Customizable branding
  • Data visualization
  • Email alerts
  • Email monitoring
  • Event-based notifications
  • File transfer protocol monitoring
  • Graphical data presentation
  • Help Desk management
  • Internet usage monitoring
  • Multiple brands / products
  • Permission management
  • Policy management
  • Prioritizing
  • Remote access
  • Remote audio/video
  • Remote systems monitoring
  • Reporting & statistics
  • Reports on user key performance metrics
  • SMS notifications
  • Screen sharing
  • Search functionality
  • Server monitoring
  • Service desk (ITIL / ITSM)
  • Service level agreement (SLA) monitoring
  • Session recording
  • Software inventory
  • Summary reports
  • Template management
  • Tracking features
  • Two-factor authentication
  • Uptime reporting
  • User access controls
  • User chat
  • Workflow management

P: Quem costuma usar o NinjaRMM?

Os clientes habituais do NinjaRMM são:

Pequenas empresas, Grandes empresas, Administrações públicas, Sem fins lucrativos, Empresas de médio porte

P: Em que idioma o NinjaRMM está?

O NinjaRMM está nos seguintes idiomas:

Inglês

P: Que tipo de planos o NinjaRMM oferece?

O NinjaRMM tem os seguintes planos de preços:

Assinatura

P: O NinjaRMM é compatível com disponíveis móveis?

O NinjaRMM é compatível com os seguintes dispositivos:

Android, iPhone

P: O NinjaRMM se integra com quais outros aplicativos?

O NinjaRMM se integra com os seguintes aplicativos:

Computicate PSA, ConnectWise Manage, HarmonyPSA, IT Glue, MSP360 Backup, PROMYS CRM Help Desk PSA, SolarWinds Passportal, Splashtop Business Access, Splashtop Remote Support, TeamViewer

P: Que nível de suporte o NinjaRMM oferece?

O NinjaRMM oferece as seguintes opções de suporte:

Suporte por telefone, Suporte online, FAQs, Tutoriais em vídeo, Fórum, Base de conhecimento