--- description: Avaliações detalhadas do ChatBot com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ChatBot com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.pt/software/108699/chatbot Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) > O ChatBot é uma plataforma tudo-em-um para criar, implantar e rastrear chatbots em todos os canais. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 66 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Text - **Location**: Boston, EUA - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 50,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: alemão, checo, dinamarquês, espanhol, finlandês, francês, húngaro, inglês, irlandês, italiano, neerlandês, norueguês, polaco, português, russo, sueco, ucraniano - **Available Countries**: Afeganistão, Alanda, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Arménia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Baamas, Bangladeche, Barbados, Barém, Belize and 208 more ## Recursos - A/B Testing - AI Copilot - API - Acesso para Celular - Agendamento de compromissos - Alerts/Escalation - Analítica aumentada - Análise de dados do atendimento ao cliente - Análise de dados preditiva - Análise de dados visual - Análise de sentimentos - Análise de tendências - Aplicativo móvel - Aprendizado de máquina - Armazenamento de documentos - Arrastar e soltar - Assistente pessoal virtual (APV) - Automatização de processos e fluxos de trabalho - Automação de email - Autoresponders ## Integrations (37 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 22 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Software de Inteligência Artificial](https://www.getapp.pt/directory/1397/artificial-intelligence/software) - [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software) - [Software de Marketing Conversacional](https://www.getapp.pt/directory/1659/conversational-marketing-platform/software) - [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software) ## Alternativas 1. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.getapp.pt/software/2068239/wati) — 4.6/5 (203 reviews) 3. [Crisp](https://www.getapp.pt/software/111347/crisp) — 4.6/5 (147 reviews) 4. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1133 reviews) 5. [Freshchat](https://www.getapp.pt/software/106095/freshchat) — 4.1/5 (124 reviews) ## Avaliações ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 de março de 2018* | Automação industrial | Recommendation rating: 9.0/10 > > **Vantagens**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Desvantagens**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 de março de 2018* | Bancos | Recommendation rating: 9.0/10 > > **Vantagens**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 de janeiro de 2019* | Gestão da educação | Recommendation rating: 6.0/10 > > **Vantagens**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Desvantagens**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 de março de 2018* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Desvantagens**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 de maio de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Desvantagens**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/108699/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data