--- description: Avaliações detalhadas do ChatBot com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ChatBot com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.pt/software/108699/chatbot Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) > O ChatBot é uma plataforma tudo-em-um para criar, implantar e rastrear chatbots em todos os canais. > > Verdict: Rated **4.6/5** by 66 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 66 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Text - **Location**: Boston, EUA - **Founded**: 2002 ## Commercial Context - **Preço inicial**: 50,00 US$ - **Modelo de preços**: (Teste Grátis) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web - **Idiomas**: búlgaro, checo, dinamarquês, espanhol, estónio, finlandês, francês, inglês, italiano, neerlandês, polaco, português, sueco, ucraniano - **Available Countries**: Estados Unidos ## Recursos - A/B Testing - AI Copilot - API - Acesso para Celular - Alerts/Escalation - Analítica aumentada - Análise de dados do atendimento ao cliente - Análise de dados visual - Análise de sentimentos - Armazenamento de documentos - Arrastar e soltar - Autoresponders - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - Bot pré-configurado - CRM - Captura de leads ## Integrations (36 total) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... and 21 more integrations ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) ## Categorias relacionadas - [Software de Chat ao Vivo](https://www.getapp.pt/directory/561/live-chat/software) - [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software) - [Software para Chatbots](https://www.getapp.pt/directory/2795/chatbot/software) ## Alternativas 1. [Tidio](https://www.getapp.pt/software/105081/tidio-chat) — 4.7/5 (590 reviews) 2. [Wati](https://www.getapp.pt/software/2068239/wati) — 4.6/5 (205 reviews) 3. [Intercom](https://www.getapp.pt/software/91379/intercom) — 4.5/5 (1135 reviews) 4. [Freshchat](https://www.getapp.pt/software/106095/freshchat) — 4.2/5 (151 reviews) 5. [Chatsi](https://www.getapp.pt/software/2079102/chatsi) — 5.0/5 (2 reviews) ## Avaliações ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 de março de 2018* | Bancos | Recommendation rating: 9.0/10 > > **Vantagens**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 de março de 2018* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Desvantagens**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- ### "Interesting Product but Very Steep Learning Curve" — 3.0/5 > **Melissa** | *23 de janeiro de 2019* | Gestão da educação | Recommendation rating: 6.0/10 > > **Vantagens**: It has integrated easily into our existing Livechat software. The monthly price of the program is reasonable. It is helpful to see who is needing assistance via a chat on our website during off hours. > > **Desvantagens**: The Learning Academy and help topics are not sufficient to train you to use this product. It took a lot of stumbling through (and still does) on how to figure out what to do and how to train the chatbot. Also - support is only available through email, would be extremely helpful to be able to get help in realtime.... You would think a chat product would have the ability to LiveChat with it's customers\! > > We are now able to leave our Chat on 24/7, when previously we had limited hours (due to staffing) for the Chat. It is still very much a work in progress to ensure the ChatBot has routed to the correct conversations and can sometimes be frustrating to try and figure out why the ChatBot went to a certain scenario over another. The help topics the company provides can point you in the right direction but they are written at a level above the capabilities of a brand new user to bots in my opinion. Determining whether or not no conversation with a client vs a below average conversation with a client (at times) is worth it, will determine whether we continue to renew our monthly subscription. ----- ### "Every website customer service should have this." — 5.0/5 > **Adenike** | *15 de maio de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either. > > **Desvantagens**: As fantastic as Botengine is , it is unable to respond to complex queries from web visitors and has to refer such queries to human agents.So I guess, we humans still get to win on this one. ----- ### "Botengine is reliable." — 5.0/5 > **Basiirat** | *23 de agosto de 2018* | Entretenimento | Recommendation rating: 10.0/10 > > **Vantagens**: I like Botengine because it is reliable.Before trying out Botengine earlier this year ,we attempted creating and using Bots from two platforms and it was never reliable.There were times our chatbot just simply choose to not function. With Botengine, we were able to successfully create a Bot in a matter of minutes and deploy it with no need contacting the Livechat team ; it was that intuitive.Of course it was a product created by the Livechat team and it didn't disappoint. > > **Desvantagens**: The fact we had to try other platforms and paid for inefficiency.I wish Botengine was launched way earlier. > > Botengine allowed us to create a Bot that gave us functional value ie attend to our web-visitors. ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/108699/chatbot?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/108699/chatbot) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data