HoneyBook

HoneyBook

Gerenciamento de clientes para autônomos e pequenas e médias empresas.

4.8/5 (237 avaliações)

Resumo do HoneyBook

O que é o HoneyBook?

O HoneyBook é uma solução de gestão do relacionamento com o cliente (CRM na sigla em inglês) baseada na nuvem, projetada para pequenas empresas e autônomos, que ajuda os usuários a gerenciar processos de negócios, da consultoria ao faturamento. A plataforma permite aos usuários gerenciar projetos, contratar clientes, enviar faturas, assinar contratos online e gerenciar pagamentos.

O HoneyBook oferece a funcionalidade de gestão de tarefas que permite aos usuários visualizar e monitorar diferentes estágios de um projeto. Os usuários podem armazenar faturas, contratos e outros documentos em um único local. Eles também podem responder aos clientes com solicitações e acompanhamentos automatizados de compromissos, usando modelos e notificações personalizados.

Para ajudar os usuários a manterem o controle da carga de trabalho, o HoneyBook permite que lembretes de tarefas sejam criados e lembretes de pagamento automatizados podem ser enviados com base nas datas de vencimento dos pagamentos do projeto. O HoneyBook facilita pagamentos online seguros dentro do sistema; além disso, os contratos podem ser assinados digitalmente. A solução também fornece aos usuários as ferramentas necessárias para rastrear reservas, agendas de pagamento e clientes potenciais automaticamente. O HoneyBook pode ser integrado a ferramentas de terceiros, como Calendly, QuickBooks, Zapier, Google Calendar, Gmail e muito mais, para criar fluxos de trabalho ininterruptos e sincronização de dados.

Resumo do HoneyBook

Preços

A partir de
US$ 40,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Recursos do HoneyBook

Dispositivos
Porte da empresa
P M G
Mercados
Canadá, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do HoneyBook:
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HoneyBook - Avaliações

HoneyBook - Avaliações

Classificação geral
4.8
/
5
Excelente
208

Muito bom
21

Regular
5

Ruim
0

Péssimo
3

Relação qualidade/preço
4.7
Recursos
4.6
Praticidade
4.7
Suporte ao cliente
4.8
97% dos usuários recomendam este app
Christina S.

The Best Client Management Resource-- goes beyond normal software

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.


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Penny L.

Best choice I made for my business yet

Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!


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Shelbye G.

The easiest way to get paid fast!

My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!


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Paige E.

Not User Friendly - Difficult Learning Curve


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Jennie H.

Honeybook Is Amazing!

I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me.


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Christina S.
Setor: Serviços jurídicos
Porte da empresa: 2-10 funcionários
Traduzido para Português

The Best Client Management Resource-- goes beyond normal software

Usado Diariamente durante Mais de dois anos
Avaliado em 20/09/2019
Fonte da avaliação: Capterra

Before I used HoneyBook, I had tried several other client management platforms. All of them were clunky, and often I'd have to hunt around for things in the interest of the app developer's attention to folders and organization. What a mess! I'm so glad I switched to HoneyBook. They've consistently made product improvements and seem to really care about their customers. It gets easier and more fun to use every day, with just enough features to accomplish what I need without overwhelming me. I highly suggest this to anyone who is managing multiple clients, especially if you have client projects that tend to go dormant for awhile then pick back up.

Vantagens

I love how easy it is to use, and how amenable the HB team is to updating the software if you have a feature request or complaint. It provides very visual, easy user prompts that allow me to easily accomplish what I need in a fraction of the time of other software apps I've tried.

Desvantagens

It's annoying that I can't delete the default emails that came with my account to replace them with my own workflow, so myself or a team member doesn't get confused with their suggested emails vs. the ones I actually want to use.

Traduzido para Português

Resposta do HoneyBook

Christina, thank you for you being a HoneyBook member! We are so happy to hear that HB allows you to manage your clients in a fraction of time of other systems! Our Product Team works hard to consistently meet and exceed our members expectations. Thank you for the feedback on the default email templates. I will share with our team. Incase you didn't know, you can edit the default templates text and format to meet your needs.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Penny L.
Setor: Artes e artesanato
Porte da empresa: Profissional autônomo
Traduzido para Português

Best choice I made for my business yet

Usado Diariamente durante Mais de dois anos
Avaliado em 06/02/2020
Fonte da avaliação: Capterra

Payment processing was always a challenge until I found Honeybook. I love that the automated convenience of honey book. I set my templates, it does the rest. I send an invoice, it bills, reminds and keeps everything squared away. Not to mention it auto-deposits funds into my account. IT keeps me in business!

Vantagens

Running my own business where clients contract via email and forms through my website can get overwhelming when trying to keep track of small but important details. Invoicing, payment processing, contracts, client communication, client surveys and now they have a feature where you can connect with other local professionals on projects. Very useful.

Desvantagens

I wish it was a little more upscale looking on fonts, colors and the user experience. My brand is more of a luxury brand so I want customers to feel like when they're being transferred to the contract or payment portion of our interactions that they're still receiving a luxury experience.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Shelbye G.
Setor: Entretenimento
Porte da empresa: 2-10 funcionários
Traduzido para Português

The easiest way to get paid fast!

Usado Diariamente durante Mais de dois anos
Avaliado em 29/01/2020
Fonte da avaliação: Capterra

My overall experience has been very pleasant! The customer service is always very helpful and the little frustrations of working with a start up or nothing compared to the benefit that it’s given our business in the past two years!

Vantagens

1.Template building for sure. Not having to hand customize every single contract has saved so much time.
2. The fact that, in the wedding industry, it is heavily female dominant.... which means a lot of us are moms.... which means that this app allowed me to take care of critical work while on my phone. THAT is a lifesaver with kiddos. If you know you know!
3. The time between sending a proposal and getting paid (depending on how ready to book a client was) was minutes at most. I’d get live feedback when they opened the file, signed the contract, and made a payment. I never had to guess.
4. Customer service was great!!! They actively ask for feedback from their customers and even go granular with their questions so they can consider the nuances of each client’s industry!

Desvantagens

1. The email communication side of the app is very hit or miss. Where they soar with sending files and making payments a BREEZE, the ability to create a streamlined, semi-automated Follow-up process for leads that come in is sorely lacking. Even if HoneyBook never intends to be the best at that portion of sales, I feel it is a simple task to add a feature that makes it easy to add tags to leads so that you can export those contacts to a service that DOES soar in email communication and lead nurturing.
2. There is still a lot of room for more organization in the communication process from sales to project completion.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Paige E.
Setor: Fotografia
Traduzido para Português

Not User Friendly - Difficult Learning Curve

Usado Semanal durante Mais de um ano
Avaliado em 07/06/2018
Fonte da avaliação: Capterra

Vantagens

Keeps contracts in one place, able to accept credit cards. You can network with other vendors, and they seem to really concentrate more on this than actually developing software that works well.

Desvantagens

I am a "founding" Honeybook user and bought the lifetime membership. At first, HB was very convenient. The learning curve was very frustrating as the online software had many MANY bugs. It still does. The entire premise behind the software was to free up your time, have all your projects in one place, sign contract, get paid, etc. Yes, great idea! However, the software has so many glitches! You're not able to even edit a person in your contacts. Their customer support team used to be great you could actually message a real person - now you have to wait a day or two to get an email answer and most of the time they just send you a link to deal with your problem. Once you email your client the contract, everything goes down the Honeybook "rabbit hole". My clients are tech savvy and they can't even figure out Honeybook - the emails that I've received from frustrated clients is numerous. Save your time and money and get another online software that will actually do the job - like Sprout Studio or Dubsado. Wish I would have done that from the beginning. Regretting my purchase since my lifetime "membership" isn't transferrable and Honeybook continues to make money off of me by accepting credit card payments. I looked at 17hats, which also didn't have great reviews before I purchased Honeybook. Moving on, however, I'm assuming that the process will not be easy transferring existing contracts and other office files.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Jennie H.
Setor: Entretenimento
Porte da empresa: 13-50 funcionários
Traduzido para Português

Honeybook Is Amazing!

Usado Diariamente durante Mais de um ano
Avaliado em 30/12/2019
Fonte da avaliação: Capterra

I no longer have to keep paper copies of contracts or invoices. Honeybook reminds me of who needs to pay, who has paid, who I have to follow up with. I can save email templates which saves me so much time. Overall, I can do business more effectively in less time! That's huge for me.

Vantagens

That everything is at my fingertips no matter where I am. I also like that I can track a clients contract, contact info, entire email exchange, invoicing at once. I like the reports and data that I can access easily. I like the ease of seeing the pipeline and where I'm at with my bookings. I like the daily reminders to follow up on my clients.

Desvantagens

I would like the ability to look up a clients files by date - the calendar only shows bookings that have a retainer paid. I'd like to search by date and find prospectives. I'd like to search by category - for instance school dances versus weddings versus company parties. And, I'd like to see reports of how many of each type of gig we do each year.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
9.5/10
Baseado em 237 usuários
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Preço do HoneyBook

Preço do HoneyBook

A partir de
US$ 40,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço
Relação qualidade/preço
4.7/5
Baseado em 237 usuários
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Recursos do HoneyBook

Recursos do HoneyBook

API
Cobrança e faturamento
Controle de despesas
Criação de relatórios personalizável
Dados em tempo real
Gerenciamento de faturas
Gestão da contabilidade
Gestão de conformidade
Gestão do fluxo de trabalho
Importação/exportação de dados
Integração da contabilidade
Integração de terceiros
Múltiplas moedas
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Processamento de faturas
Registro de auditoria
Relatórios e estatística
Relatórios em tempo real
Recursos
4.6/5
Baseado em 237 usuários
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Perguntas frequentes sobre o HoneyBook

Perguntas frequentes sobre o HoneyBook

Abaixo estão algumas perguntas frequentes sobre o HoneyBook.

P: Que tipo de planos o HoneyBook oferece?

O HoneyBook oferece os seguintes planos de pagamento:

A partir de: US$ 40,00/mês

Modelo de preços: Assinatura

Teste Grátis: Disponível

P: Quais são os principais recursos do HoneyBook?

Não temos informações sobre os recursos do HoneyBook.

P: Quem costuma usar o HoneyBook?

Os clientes habituais do HoneyBook são:

Autônomos, Pequenas empresas

P: Em que idioma o HoneyBook está?

O HoneyBook está nos seguintes idiomas:

Inglês

P: Que tipo de planos o HoneyBook oferece?

O HoneyBook tem os seguintes planos de preços:

Assinatura

P: O HoneyBook é compatível com disponíveis móveis?

O HoneyBook é compatível com os seguintes dispositivos:

Android, iPhone

P: O HoneyBook se integra com quais outros aplicativos?

O HoneyBook se integra com os seguintes aplicativos:

ActiveCampaign, Basecamp, Emma, FreshBooks, Mailchimp, Shopify, Wave, Wordpress, Wrike, Xero

P: Que nível de suporte o HoneyBook oferece?

O HoneyBook oferece as seguintes opções de suporte:

Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo