BombBomb
BombBomb
Sobre o BombBomb
O BombBomb é uma plataforma de email marketing em vídeo projetada para ajudar as equipes de vendas a se conectarem com clientes potenciais e atuais, além de converter leads e obter indicações gravando, enviando e monitorando vídeos por e-mail, sms e redes sociais. O BombBomb apresenta e-mail em vídeo, texto em vídeo e compartilhamento social, além de análise de gravação e rastreamento de tela, para ajudar os usuários a se comunicarem com clientes potenciais e avaliar sua resposta.
O BombBomb também opera como uma plataforma de vendas completa, oferecendo aos usuários ferramentas como formulários de captura de leads, automações, e-mail em massa e conteúdo 'personalizado'. Disponível como um aplicativo nativo para dispositivos iOS e Android, o BombBomb oferece aos usuários a flexibilidade de rastrear e gerenciar vídeos a qualquer hora, em qualquer lugar. Para aumentar a produtividade do usuário, o BombBomb é compatível com múltiplas integrações com aplicativos como Gmail, Outlook e Salesforce.
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Avaliações
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- Setor: Imobiliárias
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Phenomenal Product!!!
Avaliado em 18/04/2018
Vantagens
Bomb Bomb has helped me enhance my retention rate with my current agents, as well we grown to the seventh fastest Remax in the State of Florida and I tribute a fair amount of that to move the bomb bomb experience.
Desvantagens
Sometimes integration is challenging with social media. However recently they have made it slightly easier to work through.
- Setor: Publicidade e marketing
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Why I've Stuck With Bombbomb For My Marketing for Over 10 Years!
Avaliado em 08/09/2022
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I...
You don't stay with a company for 10 years if they aren't doing something right! In 2012, I searched high and low for a video email platform. When I found Bombbomb, I was amazed. They continue to make improvements on the user interface and the options. They integrate seamlessly into Gmail as well as Chrome. They are easy to use and their customer service is just fantastic.
When you have a question, the customer service person will send you a video email walking you through whatever they are helping with. It's so cool.
Vantagens
It's very user friendly. A few years ago they made a huge UI upgrade from the old layout. While I like having control over html code, most average people don't. They did what people wanted. But tech support taught me a trick so I can go back and do it the old way, when I want. The software integrates with other programs I use, such as my CRM, Google sheets & other autoresponders.
I love that I can host all of my videos there and I can password protect them for control. I can even customize the video hosting page or I can put a video into an email.
I can see when an email is opened, whether or not the video was clicked on or watched and see how far into the video they watched. This works great for calling people right when they see my marketing. They think it's a coincidence -- they don't know I can spy on them!
I like that every email also has it's own URL, so it can look like a web page. It's so easy.
Desvantagens
The one thing I don't like is the code that I get to embed. I often have to use a YouTube video for embedding if they don't accept Bombbomb's code. It may just be me, and I'll be calling support to find out how to get around it.
I also don't like that emails don't have folders. They do have tags, which they see as the same thing. I wish I could put emails into folders and close them, so I only see what's currently relevant.
- Setor: Serviços financeiros
- Porte da empresa: 2 - 10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Horrible Customer Service
Avaliado em 03/02/2020
Sending video to my clients and being able to track their activity and response is the sole reason...
Sending video to my clients and being able to track their activity and response is the sole reason I purchased this product. The tracking has not worked since October, and no one at BombBomb has a clue how to fix it, and no one there seems to care. I would become their biggest cheerleader, if someone there would just show the slightest interest in helping.
Unfortunately it's only after posting these reviews that i get any kind of response...but rather than offer solutions to fix the issue, they just offer to refund my money...I think this time I'll take it and sign up for Hippo, Moovly or Mediashare (I suggest you all look into these solutions as well, before signing up with BombBomb
Vantagens
When it worked and I was getting support it was good.
Desvantagens
Pray that you never need any customer service or technical support. I am going on month number three of my service not working and i have to initiate any contact to even get an update, which has been 'we're working on it' every time. HORRIBLE CUSTOMER SERVICE
Update: February 3, 2020 (month 5) - After an initial response, the customer service has returned to it's abysmal start. No response, no updates, ZERO progress.
- Setor: Imobiliárias
- Porte da empresa: 51 - 200 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Complex and over-priced
Avaliado em 03/05/2019
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to...
Overall, I think BombBomb is a great product for lead nurturing. However, for this product to really work and be worthwhile, you need to invest in the most expensive package. I believe all of their packages are overpriced for what is offered. I do however like the option to pause your subscription if needed.
Vantagens
I loved how BombBomb offers a more personal and creative way to get in touch with your leads by letting them get face-to-face with you in the early stages of nurturing, when they aren't quite ready to commit yet.
Desvantagens
I found it to be a very complex program to understand. The user interface can be confusing, and trying to figure out the best way to make it function with all of the moving parts is difficult. I also found the email template customization to be clunky and frustrating.
- Setor: Seguros
- Porte da empresa: 11 - 50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Phenomenal product and easy to use. So many capabilities I am yet to experience and that is...
Avaliado em 18/04/2018
Vantagens
Very simple to use, love the mobile app and the tracking capability is phenomenal. The open rate is much higher than traditional email
Desvantagens
Custom templates once designed are hard to modify on my own, the ability to share directly with social media is difficult for me
Perguntas frequentes sobre o BombBomb
Abaixo estão algumas perguntas frequentes sobre o BombBomb.P: Que tipo de planos o BombBomb oferece?
O BombBomb oferece os seguintes planos de pagamento:
- A partir de: 39,00 US$/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o BombBomb?
Os clientes habituais do BombBomb são:
Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000
P: Em que idioma o BombBomb está?
O BombBomb está nos seguintes idiomas:
inglês
P: O BombBomb é compatível com dispositivos móveis?
O BombBomb é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O BombBomb se integra com quais outros aplicativos?
O BombBomb se integra com os seguintes aplicativos:
ChMS, Contactually, Gmail, LinkedIn for Business, Lofty, Meta for Business, Operations Hub, Outreach, Propertybase Salesforce Edition, Realvolve, Salesforce Marketing Cloud, Salesforce Sales Cloud, Salesforce Service Cloud, Twitter/X, Zapier, Zendesk Suite, dotloop
P: Que nível de suporte o BombBomb oferece?
O BombBomb oferece as seguintes opções de suporte:
Email/Help Desk, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para BombBomb.
- Ferramentas de Email Marketing
- Sistemas de Gestão de Vídeos
- Sistemas de Interação entre Funcionários
- Programas para Fazer Vídeo
- Software de Video Marketing
- Software de Gravação de Tela
- Software de Dinamização de Vendas
- Software de Gestão de Comunicação com o Cliente
- Ferramentas de Comunicação Interna
- Ferramentas de Comunicação Interna de Empregados
- Ferramentas de Engajamento com Cliente