--- description: Avaliações detalhadas do Zonka Feedback com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Zonka Feedback com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zonka Feedback - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/601/customer-experience/software) > [Zonka Feedback](/software/109079/zonka-feedback) # Zonka Feedback Canonical: https://www.getapp.pt/software/109079/zonka-feedback Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/109079/zonka-feedback?page=2) > O Zonka Feedback é uma plataforma multicanal de comentários e pesquisas que permite aos usuários criar formulários de pesquisa, gerar relatórios em tempo real e receber alertas instantâneos. > > Verdict: Rated **4.8/5** by 68 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.8/5** | 68 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.9/5 | Based on overall reviews | | Relação qualidade/preço | 4.9/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zonka Feedback - **Location**: New Delhi, EUA - **Founded**: 2014 ## Commercial Context - **Preço inicial**: 199,00 US$ - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: africanês, alemão, assamês, azerbaijano, bengalês, birmanês, búlgaro, canarim, checo, chinês, coreano, croata, dinamarquês, eslovaco, esloveno, espanhol, finlandês, francês, galês, guzerate, haitiano, hebraico, hindi, húngaro, indonésio, inglês, irlandês, italiano, japonês, latim, letão, malaiala, marata, neerlandês, norueguês, panjabi, português, romeno, russo, somali, sueco, tailandês, telugu, turco, tâmil, ucraniano, vietnamita, árabe - **Available Countries**: Alemanha, Austrália, Estados Unidos, Índia ## Recursos - API - Acompanhamento de atividades - Alertas/notificações - Análise de dados preditiva - Análise de sentimentos - Análise de tendências - Análise de texto - Apto para áudio, imagens e vídeo - Ações ativadas por eventos - Banco de dados de contatos - Biblioteca de perguntas - Campos de texto - Campos personalizáveis - Categorização/Agrupamento - Coleta de dados de multicanal - Comentários anônimos - Comentários de 360 graus - Comentários/notas - Compras e recebimento - Comunicação multicanal ## Integrations (13 total) - ActiveCampaign - Fin - Freshdesk - Front - G2 Marketing Solutions - HubSpot Marketing Hub - HubSpot Sales Hub - HubSpot Service Hub - Jira - Microsoft Project Server Subscription Edition - My Telescope competitive compass - Pipedrive - Zendesk AI ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) - [Software de Análise de Dados Qualitativos](https://www.getapp.pt/directory/1487/qualitative-data-analysis/software) - [Software de Gestão de Reputação](https://www.getapp.pt/directory/873/reputation-management/software) - [Plataforma de IA Conversacional](https://www.getapp.pt/directory/1647/conversational-ai-platform/software) - [Software de criação de formulários](https://www.getapp.pt/directory/3893/form-builder/software) ## Alternativas 1. [SurveyMonkey](https://www.getapp.pt/software/2371/surveymonkey) — 4.6/5 (10513 reviews) 2. [Trustpilot](https://www.getapp.pt/software/113149/trustpilot) — 4.5/5 (1207 reviews) 3. [Jotform](https://www.getapp.pt/software/10191/jotform-4-0) — 4.7/5 (2927 reviews) 4. [Typeform](https://www.getapp.pt/software/91581/typeform) — 4.7/5 (982 reviews) 5. [SurveySparrow](https://www.getapp.pt/software/111349/surveysparrow) — 4.4/5 (123 reviews) ## Avaliações ### "Zonka Feedback - Very Powerful Survey and Feedback Platform" — 5.0/5 > **Todd** | *17 de julho de 2021* | Publicidade e marketing | Recommendation rating: 10.0/10 > > **Vantagens**: The software is very easy to use - I built my first survey from a template and had it up and running within minutes. Many customization options also help to make it very flexible and powerful. > > **Desvantagens**: There is a small learning curve for the customization and implementation components, but that's hardly a negative. > > This platform has made it easier for us to gather feedback quickly so that we can adjust more rapidly to customer needs and wants. ----- ### "Best Review Software hands down." — 5.0/5 > **Leon** | *3 de fevereiro de 2025* | Escritório de advocacia | Recommendation rating: 10.0/10 > > **Vantagens**: It's simple buildouts for all surveys and managing how those surveys are taken. Also the salesforce integration is top tier. Very easy to use. Dollar for dollar, this is the best review software. The dashboards are clean and simple to understand. They're already all setup as well\! > > **Desvantagens**: None really. It fit all of our needs that we had and the salesforce integration was perfect. > > \[sensitive content hidden\] was great to work with from the beginning. They are passionate about their product and actually do take great feedback and implement what they see that needs to change. ----- ### "Zonka..\! The One stop Solution for Feedbacks mechanism" — 4.0/5 > **M B** | *30 de abril de 2020* | Alimentação e bebidas | Recommendation rating: 8.0/10 > > **Vantagens**: The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. > > **Desvantagens**: Not all the comments can be downloaded in the pdf. > > We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard. ----- ### "The only feedback tool you will ever need." — 5.0/5 > **Aditya** | *20 de julho de 2021* | Publicidade e marketing | Recommendation rating: 8.0/10 > > **Vantagens**: I really like how everything is logically organised in regard to the UI, the platform can handle a lot and offers a lot of options, still manages to make it easy for the user to navigate and quickly set up a survey/feedback form. Multiple templates allow for question ideas and if you are not happy, it is editable so you can customise what you want to ask your clients, plus also change colors and design. The one thing that I love about it is, the direct SMS sending option. I can distribute the survey via SMS without any hassles and use of any third-party software or automation. I can also schedule the SMS. I think it is a good platform for surveys. It also offers analytics, which makes it very convenient to analyse all the data and make it useful\! > > **Desvantagens**: One thing that I don't like is the UX, which needs a little modernisation, and I think the platform gets a little slow sometimes. Other than that it is solid\! > > Overall I believe, If you need a tool for feedback, don't look here and there you will be wasting your time, try this out first and you won't have to try another one. The best part for me is SMS inclusions, earlier I had to integrate my feedback tool with other tools to send SMS which is tiresome and expensive, with Zonka its easy and inbuilt. It does a lot of complex things but still easy to understand, thanks to how well everything is logically organised in the user interface. In addition, this is the only tool I know of that offers Offline Feedback... you saw that right\! offline feedback, which can be placed at your physical locations and start collecting feedback from your store visitors. Definitely check it out if you need or will ever need a proper feedback/survey tool. ----- ### "Comprehensive and User-Friendly Feedback Platform with Excellent Support" — 5.0/5 > **Majlinda** | *21 de agosto de 2024* | Saúde, bem-estar e condicionamento físico | Recommendation rating: 10.0/10 > > **Vantagens**: Zonka Feedback offers easy navigation, comprehensive features, and a user-friendly platform > > **Desvantagens**: At this time, I can't think of any significant cons. The platform met my needs and performed as expected > > My overall experience with the Zonka Feedback platform has been very helpful, both for me and the company I recommended it to. The platform provides all the features I needed, making it a comprehensive tool for gathering and analyzing feedback. Additionally, the communication with the staff (Rajat) was excellent, contributing to a smooth and positive experience ----- Page: 1 / 4\ Seguinte: [Next page](https://www.getapp.pt/software/109079/zonka-feedback?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/109079/zonka-feedback) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data