Sobre o WellnessLiving

WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health and wellness focused businesses. Designed for wellness establishments including yoga studios, spas, salons, personal training, fitness gyms, pilates studios, and dance clubs, WellnessLiving provides the tools users need to manage day-to-day business tasks, employees, memberships, sales, marketing, and more.

The frontend customer experience allows clients to book classes or treatments online via the Android and iOS native mobile apps, Facebook, or directly through the automatically generated WellnessLiving.com directory listing. Customers can use the WellnessLiving mobile app to book appointments, pay for services, and write reviews, as well as share their experiences on Facebook. Once bookings are made, notifications and confirmations are automatically sent to customers and staff through SMS or email, and post-booking communication is facilitated with the SMS feature.

From the WellnessLiving backend, employees and management can manage class or event schedules by synchronizing data across all platforms so that schedules are always up-to-date. Users can build their online store using the WellnessLiving wizard and start selling online instantly with a POS feature which facilitates credit card processing, recurring payments, and automatic membership withdrawals. Employers can also use staff management tools to schedule shifts, manage payrolls, track staff performance, calculate pay, and more.

Principais benefícios do WellnessLiving

  • WellnessLiving helps attract and maintain customers using gamification features such as loyalty programs and incentive based rewards. Customers can gain points for actions such as booking online, referring a friend, and sharing reviews, and those with the highest scores are displayed on a leaderboard.

  • Automate workflows for simple day-to-day business tasks including automatic membership renewals, recurring payments, email and SMS notifications, and marketing. All automations can be customized and turned on or off when required.

  • The incentivized customer reviews program helps encourage customers to provide feedback which is automatically published across the web. Positive reviews get showcased on the organization's WellnessLiving listing.

  • Advanced reporting with 'quickstats' allows users to gain insight into their business at the click of a button. Generate reports on sales, tax, first visits, recurring visits, and more to understand overall business performance.

  • Spread the word with WellnessLiving’s marketing tool which allows users to generate, deploy, and track automated mobile, email, and SMS campaigns. WellnessLiving provides a custom website for organizations which is automatically optimized for search engines, to increase Google ranking and visibility to new local customers.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Canadá, Estados Unidos

    Idiomas

    inglês

    Imagens

    Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal
    The store and POS feature allows customers to make purchases themselves or in-store with a staff member
    Customizable sales reports give businesses an overview of their performance
    Client profiles are available to staff members with important details, contact information, schedule, and recent activity
    Clients can make bookings through the Android and iOS mobile apps
    The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios
    Clients can book classes from the mobile app using the online schedule
    Clients can access their member account from their phone with scan check-in and alerts
    Gamification incentivizes customers to make purchases or bookings
    Ver mais 10
    WellnessLiving - Vídeo Captura de tela do WellnessLiving: Businesses can view the studio schedule and create, modify or cancel classes or events from the employee portal Captura de tela do WellnessLiving: The store and POS feature allows customers to make purchases themselves or in-store with a staff member Captura de tela do WellnessLiving: Customizable sales reports give businesses an overview of their performance Captura de tela do WellnessLiving: Client profiles are available to staff members with important details, contact information, schedule, and recent activity Captura de tela do WellnessLiving: Clients can make bookings through the Android and iOS mobile apps Captura de tela do WellnessLiving: The mobile apps include a studio locator with staff details and Google maps integration to find nearby studios Captura de tela do WellnessLiving: Clients can book classes from the mobile app using the online schedule Captura de tela do WellnessLiving: Clients can access their member account from their phone with scan check-in and alerts Captura de tela do WellnessLiving: Gamification incentivizes customers to make purchases or bookings

    Recursos

    Total de recursos do WellnessLiving: 202

    • API
    • Acesso para Celular
    • Acompanhamento do controle de ponto dos funcionários
    • Administração FMLA
    • Administração de website
    • Agendamento
    • Agendamento automatizado
    • Agendamento de aulas
    • Agendamento de compromissos
    • Agendamento de eventos
    • Agendamento de grupo
    • Agendamento de manutenção
    • Agendamento de recursos
    • Agendamento de tarefas
    • Agendamento em tempo real
    • Alertas/notificações
    • Aplicativo móvel
    • Armazenamento de documentos
    • Arquivo morto e retenção
    • Arrastar e soltar
    • Assinatura digital
    • Assinatura eletrônica
    • Automação de marketing
    • Avaliações de condição física
    • Ações ativadas por eventos
    • Banco de dados de associados
    • Banco de dados de clientes
    • Banco de dados de contatos
    • Banco de dados do cliente
    • CRM
    • Calendário de eventos
    • Captura de leads
    • Carrinho de compras
    • Check-in e check-out pessoal
    • Check-in/Check-out
    • Classificação de faixas
    • Cobrança e faturamento
    • Cobrança recorrente ou de assinaturas
    • Compartilhamento de arquivos
    • Compras e recebimento
    • Compromissos recorrentes
    • Comunicação com associados
    • Conectores de dados
    • Confirmação/lembretes
    • Conformidade com CAN SPAM
    • Conformidade com HIPAA
    • Contabilidade
    • Contas de clientes
    • Controle de comparecimento
    • Controle de horas e despesas
    • Controle de licenças
    • Controles/permissões de acesso
    • Conversão do banco de dados
    • Criação de painel
    • Cronograma de instalações
    • Cálculo de horas extras
    • Diretório de associados
    • Ferramentas de colaboração
    • Ferramentas de prospecção
    • Folha de pagamento e comissões
    • Formulários personalizáveis
    • Gamificação
    • Gerenciamento de aplicativos
    • Gerenciamento de arquivos
    • Gerenciamento de contatos
    • Gerenciamento de e-mails
    • Gerenciamento de fornecedores
    • Gerenciamento de multicanal
    • Gerenciamento de pedidos de compra
    • Gerenciamento de repertórios
    • Gestão da comunicação
    • Gestão da folha de pagamento
    • Gestão de alunos
    • Gestão de associados
    • Gestão de associação
    • Gestão de ativos fixos
    • Gestão de avaliações
    • Gestão de calendários
    • Gestão de campanhas
    • Gestão de capacidades
    • Gestão de capacitação
    • Gestão de cartões de crédito
    • Gestão de classes
    • Gestão de clientes
    • Gestão de comissões
    • Gestão de comitês
    • Gestão de comparecimento
    • Gestão de compromissos
    • Gestão de comércio eletrônico
    • Gestão de consultórios
    • Gestão de conteúdo
    • Gestão de contratos e licenças
    • Gestão de descontos
    • Gestão de devoluções
    • Gestão de dívidas
    • Gestão de equipes
    • Gestão de estoques
    • Gestão de estoques do varejo
    • Gestão de eventos
    • Gestão de figurino
    • Gestão de filas
    • Gestão de fornecedores
    • Gestão de funcionários
    • Gestão de incentivos
    • Gestão de indenizações
    • Gestão de inscrições
    • Gestão de leads
    • Gestão de lista de espera
    • Gestão de modelos
    • Gestão de pedidos
    • Gestão de promoções
    • Gestão de reclamações
    • Gestão de remessas
    • Gestão de reservas
    • Gestão de taxas
    • Gestão de vales-presente
    • Gestão de visitantes
    • Gestão do espaço
    • Gestão do pessoal
    • Gestão financeira
    • Histórico de transações
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Indicadores de desempenho
    • Inscrição online
    • Inscrição/Admissão
    • Integração de redes sociais
    • Integração de site
    • Integrações de terceiros
    • Lead Nurturing
    • Leitura de código de barras/tíquetes
    • Lembretes
    • Lembretes de chamadas
    • Lembretes de pagamento
    • Lembretes por SMS
    • Login seguro
    • Marcação
    • Marketing por e-mail
    • Mensagens de SMS
    • Migração de dados
    • Modelos de e-mails
    • Modelos personalizáveis
    • Monitoramento das redes sociais
    • Múltiplas contas de usuário
    • Notas SOAP
    • Observações da reserva
    • Pagamentos eletrônicos
    • Pagamentos online
    • Painel de atividades
    • Perfil dos funcionários
    • Perfis de clientes
    • Perfis de usuário
    • Pesquisa e filtro
    • Planejamento de pessoal
    • Plano de treino
    • Ponto de vendas (PDV)
    • Portal de autoatendimento
    • Portal do associado
    • Portal do cliente
    • Portal do funcionário
    • Portal para funcionários
    • Previsão
    • Priorização
    • Processamento de cartões de crédito
    • Processamento de pagamentos
    • Processamento de pagamentos ACH
    • Programa de fidelidade
    • Programa de nutrição
    • Promoção social
    • Páginas de início/formulários web
    • Rastreamento de certificação
    • Rastreamento de e-mails
    • Rastreamento de estoque
    • Rastreamento de eventos
    • Rastreamento de habilidades
    • Rastreamento de pacotes
    • Rastreamento de recomendações
    • Rastreamento do custo
    • Reagendamento
    • Registro de práticas
    • Relatórios agendados/automatizados
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relatórios personalizáveis
    • Renovação de inscrições
    • Reserva de atividades
    • Reservas de quartos
    • Reservas em grupo
    • Reservas online
    • Respondedores automáticos
    • Segmentação de clientes
    • Sincronização de calendários
    • Suporte do cliente
    • Tarefas recorrentes
    • Tipos de associados
    • Treinador híbrido
    • Treinador online
    • Treinador pessoal presencial
    • Visualização de dados
    • Várias localizações

    Alternativas

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    4
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    4,2
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    Avaliações

    Classificação geral

    4,4 /5
    (231)
    Relação qualidade/preço
    4,3/5
    Recursos
    4,3/5
    Praticidade
    4,3/5
    Suporte ao cliente
    4,5/5

    Já tem o WellnessLiving?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

    Escreva uma avaliação!
    Exibindo 5 avaliações de 231
    Susan S.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Customer Service 2nd to none

    Avaliado em 30/07/2019

    My overall experience with Wellness Living is big time positive. They actually care about you and...

    My overall experience with Wellness Living is big time positive. They actually care about you and want to do a good job. I'm so appreciative because it got to the point where MindBody didn't care at all. They just wanted your money and that was it. Maybe it was because I was a small fish in a big pond and I was expendable. I don't know. However, Wellness Living is the exact opposite. They run their business right and I'm glad to be a part of it. They make my life easier. The software is so easy and intuitive to use that we were up and running full speed upon transition.

    Vantagens

    The intuitive nature of the software is really nice. It makes sense. I'm still trying to deprogram myself from the complicated nature of MindBodyOnline and not automatically assume things are going to be difficult.

    When you do have a question during your learning curve or implementation of new things, you simply call or send and email to customer support and they send screen shots and detailed descriptions to help. There's also a Help Suite you can use to look up any particular situation.

    The features are awesome and the price point for all it is capable of is fantastic.

    Desvantagens

    I can't think of anything that I don't like. I'm still in my learning curve from switching from MindBodyOnline and anything that I don't understand is from my lack of knowledge of the software. It's getting easier and easier each day as you learn more when certain situations arise. There have been a couple bugs to work out as I had many many many years of data with MindBody to transfer over.

    Resposta do WellnessLiving Systems

    Hi Susan!
    Thank you so much for leaving your review. At WellnessLiving, we are passionate about providing businesses like yours with the easiest to use software so that you can focus on your clients while we worry about the more technical aspects of your business operations. We are ecstatic to hear that you have learned to use WellnessLiving so quickly and easily, and that you have gotten such great use of our help resources. We are proud to be a part of your business and are so glad that you decided to make the switch. Thanks for choosing WellnessLiving!
    -Natasha B. (WellnessLiving Customer Advocate)

    Samantha W.
    Classificação geral
    • Setor: Instalações e serviços de lazer
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    Karma Yoga Live

    Avaliado em 28/04/2021

    overall good

    overall good

    Vantagens

    visually easy to navigate. on demand schedule was included at the time of joining

    Desvantagens

    Could not get immediate support. had to call the us which was expensive

    Resposta do WellnessLiving Systems

    Hey Samantha,

    Thanks for the review, we're thrilled you made the switch from Mindbody and chose WellnessLiving! We get customers switching over every day, and many of the stories are the same - the transition was simple and they are now saving a ton of money without needing to pay for additional add-on fees. We take pride in being an all-in-one platform that is easy for you to navigate, and we're always adding even more features to help you get more bang for your buck. We're sorry for the inconvenience reaching Support by phone in the past, we've now added a toll-free support number for all our Australian customers. Our agents are passionate about answering all your questions and helping you succeed with our platform, so please do not hesitate to contact our Support team for any assistance.

    Natasha B. (WellnessLiving Customer Advocate)

    Neely H.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 5.0 /10

    Great for Newbies; Not Recommended for Switching

    Avaliado em 30/12/2019

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living...

    I've been disappointed overall. I had high hopes that switching for MindBody to Wellness Living would be a cost and hassle savings for us. It's neither. While my bookkeeper declares it's saving us money, I know there are countless and invaluable hours of my time not logged that I spend trying to troubleshoot and navigate this software. Training is insufficient for both onboarding and staff follow-up. The importing service is incomplete and resulted in me losing 5 years of detailed sales and attendance data, plus hundreds of class and event descriptions.

    Vantagens

    The visual layout and function of this software is appealing and easy to read. The overall aesthetics are good. In our initial switch, the function for our clients to update their passwords was excellent and increased our initial participation. It is also fairly easy for new clients to use from our website.

    Desvantagens

    It is full of bugs and programming shortcomings. Servers are slow. Staff App is buggy and often inoperable. Credit card swiping feature on mobile devices is virtually non-functional. Sensitivity of the software on the "wrong" browser, wrong device, after updates, etc is frustrating. At least once a day I encounter a major function that isn't working. Returning clients have difficulty updating log-ins, staff has trouble navigating the schedules and filters and limitations, notification settings are so convoluted that clients and staff get spammed with useless auto-emails they don't need.

    Resposta do WellnessLiving Systems

    Thank you Neely for your feedback. We are pleased to hear that you find the software intuitive and easy to use not only for yourself but for your clients as well.

    We are however incredibly sorry to hear that you have encountered difficulty with the platform. Your feedback is vital to our growth and mutual success. Our number one goal is to ensure that yourself, your staff, and your clients are all getting the most out of the WellnessLiving platform.

    Neely, a customer support team member will reach out to you shortly to see how they can help. Our support agents are knowledgeable WellnessLiving experts that can help you to optimize your business with our software. Please also refer to the knowledge base day or night for a quick and informative solution! Also, we now have a community forum for our customers to voice their concerns and suggest improvements. We would really appreciate hearing from you there!

    Tony M. (WellnessLiving Customer Advocate)

    Gerardo G.
    Classificação geral
    • Setor: Esportes
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Best software out there for the money

    Avaliado em 03/03/2021

    I am very satisfied. The capabilities, customer service and price are best.
    Would lie if I say it...

    I am very satisfied. The capabilities, customer service and price are best.
    Would lie if I say it was easy to make the switch as the first month you have to learn how to use it but the team at wellnessliving was there every step of the way and always available.

    Vantagens

    The customer service always helpful and quick to respond. The app elevate to set up appointments and the option on an app for clients to use.

    Desvantagens

    I like pretty much everything but like most softwares out there there are features so specific to your business needs that might not be available but they work and have implementing tools and engineers that work to try add some of the ideas or features you might need

    Resposta do WellnessLiving Systems

    Hi Gerardo,

    Thank you for the excellent review! Our software is here to support your business, so you can expect an attentive and diligent agent anytime you contact our Support Team. We know how much businesses can vary in the type of services and operations they run so we've built an extensive array of configurable options into our feature-set to ensure any business can grow using WellnessLiving. Even now, we are always working on improving the software by listening to businesses like you as we continue to add new features and improvements with every update release. WellnessLiving is here to provide an alternative to businesses that are dissatisfied with MindBody's outdated software interface, never-ending price hikes, and abysmal customer support. Your satisfaction is our end goal, and you can always count on us to provide you with the best value for your money. Thanks again for the great review!

    Gregory G. (Customer Advocate)

    Richard P.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Wellness Living - Easy and Powerful

    Avaliado em 12/04/2021

    Besides all the great features of the Wellness Living software, the other over-the-top fabulous...

    Besides all the great features of the Wellness Living software, the other over-the-top fabulous thing about switching to Wellness Living has been the way they take such great care of me. Wellness Living made it easy for me to switch to them. And, they provide an ongoing level of customer support that is really game-changing. I feel like they really care about my success. That is so refreshing in today's world.

    Vantagens

    For me, the biggest pros:
    - the system makes it so easy to communicate with my clients (yoga students), so it improves my overall customer service with my clients to a level I did not expect.
    - the Wellness Living system has improved communications between me as the yoga studio owner and my staff. Things like Tasks, Notes, Push notifications, and emails.
    - There are so many ways to configure things, it has helped our front desk check-in process considerably.
    - Clients are using our Wellness Living customer branded app at a level that is so helpful, it makes our lives easier.

    Desvantagens

    I hope Wellness Living will continue to improve their Achieve app. This app can be so valuable for a yoga studio because everyone is getting so used to using apps now, and most apps having a similar way of navigating, so it can make it so new yoga teachers can learn how to do things with the ap very quickly, which will allow the yoga teacher to handle the check-in of a busy class more easily.

    Also, I hope Wellness Living increases their options for payment at the yoga studio front desk, as well as makes it more streamlined. My dream is that it is super simple for a yoga student to buy a water or rent a mat or towel, and we can charge them for it with just a few clicks or scans. The process for that works fine now, just every time saver is a big help in those 15 minutes before a yoga class starts and all the students are arriving.

    Resposta do WellnessLiving Systems

    Hey Richard,

    Thanks for taking the time to write us this amazing review! We're glad WellnessLiving was able to make life a little easier for you and your clients. Our software is there to save you time and to help take the user experience to the next level. We appreciate your positive feedback and you can rest assured that we are always listening. All our decisions in the company are based on the input and consideration of businesses like you, which is why we'll continue to add the new features and improvements you're looking for. The last thing we would want is to become like some of our bigger competitors, where price hikes are the norm and your experience as a business is an afterthought. We know that our company's success depends on the success of the people using our software, and you can always depend on our Support Team to be there for you when you need it! Thanks again for the great review.

    Gregory G. (Customer Advocate)

    Exibindo 5 avaliações de 231 Leia todas as avaliações

    Perguntas frequentes sobre o WellnessLiving

    Abaixo estão algumas perguntas frequentes sobre o WellnessLiving.

    O WellnessLiving oferece os seguintes planos de pagamento:

    • A partir de: US$ 59,00/mês
    • Modelo de preços: Assinatura
    • Teste Grátis: Não disponível

    Não temos informações sobre os recursos do WellnessLiving.

    Os clientes habituais do WellnessLiving são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

    O WellnessLiving está nos seguintes idiomas:

    inglês

    O WellnessLiving é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O WellnessLiving se integra com os seguintes aplicativos:

    Constant Contact, Facebook, Google Calendar, Google Maps, Mailchimp, Quickbooks Online, WordPress

    O WellnessLiving oferece as seguintes opções de suporte:

    Email/Help Desk, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para WellnessLiving.