--- description: Avaliações detalhadas do ICS Flow com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o ICS Flow com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ICS Flow - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Sistemas de Call Center](/directory/275/call-center/software) > [ICS Flow](/software/110419/pics) # ICS Flow Canonical: https://www.getapp.pt/software/110419/pics > PICS é uma plataforma de automação de processos de negócios para as empresas automatizarem os processos gerais de negócios, compras e vendas. > > Verdict: Rated **4.6/5** by 5 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.6/5** | 5 Avaliações | | Praticidade | 4.2/5 | Based on overall reviews | | Suporte ao cliente | 4.6/5 | Based on overall reviews | | Relação qualidade/preço | 4.5/5 | Based on overall reviews | | Recursos | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Inspired Change Solutions - **Location**: Pretoria, África do Sul - **Founded**: 2002 ## Commercial Context - **Target Audience**: 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Available Countries**: África do Sul ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento de retorno de chamada - Alertas/notificações - Armazenamento de documentos - Automatização de vendas - Automação de marketing - Automação de pedidos - Automação dos processos comerciais - Bate-papo/Mensagens instantâneas - CRM - Call center de ligações de entrada - Call center de ligações saída - Call center misto - Campos personalizáveis - Captura de leads - Chatbot - Cobrança e faturamento ## Integrations (5 total) - Absa Banking - Microsoft Excel - Netcash Shop - TransUnion Collections Management - WhatsApp ## Opções de suporte - Email/Help Desk - Suporte por telefone - Bate-papo ## Category - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) ## Categorias relacionadas - [Sistemas de Call Center](https://www.getapp.pt/directory/275/call-center/software) - [Sistemas de Workflow](https://www.getapp.pt/directory/566/business-workflow/software) - [Software de Gestão de Negócios](https://www.getapp.pt/directory/581/business-management/software) - [Software de Gestão de Armazéns](https://www.getapp.pt/directory/225/warehouse-management/software) - [Sistemas CRM](https://www.getapp.pt/directory/230/crm/software) ## Alternativas 1. [Bitrix24](https://www.getapp.pt/software/90602/bitrix24) — 4.2/5 (990 reviews) 2. [NetSuite](https://www.getapp.pt/software/9137/netsuite) — 4.2/5 (2041 reviews) 3. [Odoo](https://www.getapp.pt/software/102445/odoo) — 4.2/5 (1306 reviews) 4. [monday.com](https://www.getapp.pt/software/91734/monday-com) — 4.6/5 (6035 reviews) 5. [HoneyBook](https://www.getapp.pt/software/108739/honeybook) — 4.7/5 (680 reviews) ## Avaliações ### "PICS IS AMAZING" — 5.0/5 > **Robert** | *6 de abril de 2019* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: WE ARE VERY PLEASE WITH PICS. SOFTWARE IS AMAZING. EVERYDAY WE ARE LEARNING HOW IMPROVE OUR SKILLS DUE TO THIS SOFTWARE. > > **Desvantagens**: ITS A BIT INTIMIDATED AT FIRST BUT THE MORE YOU USE IT THE BETTER YOU UNDERSTAND IT. > > JUST VERY HAPPY WITH IT ----- ### "Review of PICS Software" — 5.0/5 > **Grant** | *28 de junho de 2016* | Seguros | Recommendation rating: 10.0/10 > > **Vantagens**: I am able to have full visibility of where in the process each business opportunity is. It is a web based software that I can access anywhere. It is extremely user friendly. I make my calls straight from the application. > > **Desvantagens**: Would like to review a automatic daily report > > It has been a great experience. It is user friendly and easy to use. The software has helped me to grow my business and made me more productive. I can manage my productivity. See where I the process I am having a problem and follow up. ----- ### "I reaaky liked the simple and organised user interface. Everything was easy to spot" — 5.0/5 > **Norris** | *18 de outubro de 2017* | Companhias aéreas/Aviação | Recommendation rating: 7.0/10 > > **Vantagens**: Customized customer configuration and support. The initial induction into the use of the software is made easier by the support of the pics team. > > **Desvantagens**: It's can be slow at times. Where are a few bugs here and the but they have since been sorted. The reports generated are not as detailed as I would like. > > I can manage my staff more efficiently and keep account of every staff member. ----- ### "the tool is really beneficial to monitor and track performance" — 4.0/5 > **Deena** | *2 de fevereiro de 2018* > > **Vantagens**: Pics helps track performance. the drill down functionality has helped to identify critical processes and eliminate unnecessary processes > > **Desvantagens**: The export function is great but would like the functionality to customise the export. sometime i don't required certain field and would like to customise the reports ----- ### "Great Productivity Management Software\!" — 4.0/5 > **Oliver** | *13 de setembro de 2017* | Companhias aéreas/Aviação | Recommendation rating: 9.0/10 > > **Vantagens**: It is very flexible and configurable. I like the fact that it has a lot of features and can perform a wide variety of functions and new features are added regularly. > > **Desvantagens**: The look and feel / UX could be better. It also took me a while to understand and get used to the interface. > > More efficiency. It improved my productivity, workflow and task management. Better control of clients and suppliers. ## Links - [View on GetApp](https://www.getapp.pt/software/110419/pics) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | pt | | | pt-PT | | ----- ## Structured Data