Cloud-based healthcare & laboratory document control system
4.4/5 (121 avaliações)Document Control is a cloud-based document management solution for healthcare facilities and laboratories. The system is designed to help physician’s offices, clinics, hospitals, clinical labs, public health labs, molecular labs, genetics labs, reference labs, and more to meet CLIA, CAP, Joint Commission, EPA, FDA, and ISO 15189 regulations.
Document Control allows users to collaboratively edit procedure and policy documents using existing tools, including Microsoft Word and Excel, without needing to convert them to other formats. Changes are automatically tracked by Document Control, and a complete audit trail of changes to manual, documents, and controlled copies is maintained. Policies and procedures are approved according to user-defined processes, enabling approval of documents by department heads, lab management, and the CLIA lab director. 21 CFR Part 11 compliant signatures and PINs are used for approvals.
Employees are automatically sent emails by Document Control for new documents or major revisions requiring their signoff, and supervisors are notified of employees who haven’t signed on time. Periodic reviews can be delegated to appropriate users and recorded with electronic signatures. Documents requiring revision can also be flagged. Document Control’s dashboards and reports give users real-time insight into upcoming tasks, which employees have outstanding signoffs, and more.
Vantagens
MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.
Desvantagens
Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.
Benefits include ability to easily pull reports, make changes quickly, assign training and enter documents for training without problems, and navigating the system with ease. However, because we are using the system for training only, it has its limitations.
Vantagens
Note: Our company uses MediaLab for training only, not document control
- Easy navigation of system (straightforward on how to train on documents)
- Easy to input information (personnel information, documents)
- Customer response is quick
- Having the functionality to assign Group Supervisors and assign special employee signoffs
- Great traceability within the system (change history for users and for permission changes)
Desvantagens
Note: Our company uses MediaLab for training only, not document control
- Unable to customize reports (would like to pull reports within specific dates (not full list), list of personnel with their assigned manuals)
-Unable to customize due dates for Performing Employee signoff (we have different requirements for PE
- Assigned dates are incorrect (since we are using the software for training only, it has been problematic that when a document with a minor revision is signed off, the assigned date is changed to the signoff date - our metrics for training compliance is signoff date minus assigned date so we have inaccuracies in our data)
I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof
Vantagens
You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use.
We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.
Desvantagens
No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.
MediaLab Document Control allows EyeKor the flexibility it needs for reviewing, approving, assigning, tracking, approving controlled documents. It fits seamlessly within our existing systems.
Vantagens
This is an affordable, versatile solution, that aids in keeping all training documentation in compliance. EyeKor uses it to approve training documentation, SOPs, and manage project specific training. It manages all sizes of groups that needs training with easy and the needed flexibility for our company.
Desvantagens
Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number.
Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.
Vantagens
Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.
Desvantagens
There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.
Tiered pricing based upon total laboratory user size.
Contact MediaLab for a price quote.
Abaixo estão algumas perguntas frequentes sobre o Document Control.
O Document Control oferece os seguintes planos de pagamento:
A partir de: US$ 625,00/mês
Modelo de preços: Assinatura
Avaliação gratuita: Disponível
Tiered pricing based upon total laboratory user size.
Contact MediaLab for a price quote.
O Document Control oferece os seguintes recursos:
Os clientes habituais do Document Control são:
Grandes empresas, Empresas de médio porte, Pequenas empresas
O Document Control está nos seguintes idiomas:
Inglês
O Document Control tem os seguintes planos de preços:
Assinatura
Não temos informações sobre os dispositivos compatíveis com o Document Control.
Não temos informações sobre quais integrações o Document Control oferece.
O Document Control oferece as seguintes opções de suporte:
Suporte online, Suporte por telefone
We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.