--- description: Avaliações detalhadas do zenloop com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o zenloop com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: zenloop - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Satisfação do Cliente](/directory/1029/customer-satisfaction/software) > [zenloop](/software/111103/zenloop) # zenloop Canonical: https://www.getapp.pt/software/111103/zenloop Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/111103/zenloop?page=2) > A empresa de software como serviço (SaaS na sigla em inglês) zenloop é uma plataforma de gestão de comentários que capacita as marcas de comércio eletrônico a fortalecer a retenção de clientes, cultivando relacionamentos e promovendo a centralização no cliente com base no Net Promoter System® (NPS). > > Verdict: Rated **4.9/5** by 30 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.9/5** | 30 Avaliações | | Praticidade | 4.9/5 | Based on overall reviews | | Suporte ao cliente | 5.0/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: zenloop - **Location**: Berlin, Alemanha - **Founded**: 2016 ## Commercial Context - **Preço inicial**: 99,00 € - **Target Audience**: 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, espanhol, francês, inglês, italiano, neerlandês, russo - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Finlândia, França, Irlanda, Islândia, Listenstaine, Luxemburgo, Noruega, Países Baixos, Reino Unido, Suécia, Suíça, Áustria ## Recursos - API - Alertas/notificações - Análise de dados preditiva - Análise de dados visual - Análise de sentimentos - Análise de tendências - Análise de texto - Arrastar e soltar - Biblioteca de perguntas - CRM - Campos de texto - Campos personalizáveis - Coleta de dados de multicanal - Comentários anônimos - Comentários de 360 graus - Comentários/notas - Comunicação multicanal - Controles/permissões de acesso - Distribuição de multicanal - Estrutura de pesquisas NPS ## Integrations (9 total) - Adobe Commerce - Freshdesk - Mailchimp - Salesforce Marketing Cloud - Shopify - Slack - WooCommerce - Zapier - Zendesk Suite ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software) ## Categorias relacionadas - [Software de Satisfação do Cliente](https://www.getapp.pt/directory/1029/customer-satisfaction/software) - [Software de Experiência do Cliente](https://www.getapp.pt/directory/601/customer-experience/software) - [Sistemas NPS (Net Promoter Score)](https://www.getapp.pt/directory/1963/nps/software) ## Alternativas 1. [Typeform](https://www.getapp.pt/software/91581/typeform) — 4.7/5 (945 reviews) 2. [SurveyMonkey](https://www.getapp.pt/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 3. [Trustpilot](https://www.getapp.pt/software/113149/trustpilot) — 4.5/5 (1202 reviews) 4. [Jotform](https://www.getapp.pt/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 5. [LiveAgent](https://www.getapp.pt/software/91301/liveagent) — 4.7/5 (1753 reviews) ## Avaliações ### "Zenloop NPS helps us to master the digital transformation" — 5.0/5 > **Avaliador Verificado** | *3 de janeiro de 2018* | Recommendation rating: 10.0/10 > > **Vantagens**: Zenloop NPS provides valuable insights into the performance of our products. We can share this insights easily with every employee so that they know about their daily priorities. Thus Zenloop NPS is one of our most important tools that help us mastering the digital transformation. > > **Desvantagens**: The Zenloop guys are doing great work. I hope that they constantly improve the product and we're looking forward to even more sophisticated analytics. ----- ### "Helpful and reviewable feedback" — 5.0/5 > **Avaliador Verificado** | *30 de dezembro de 2017* | Energias renováveis e meio ambiente | Recommendation rating: 10.0/10 > > **Vantagens**: This plattform is focused on your needs to receive feedback to all your company activities with customers. Features und collecting data is made easy and improving your plattform and processes with valuable feedback is great. Also the Integration guide and the api reference is easy to use. > > **Desvantagens**: As a young application, there are no really missing features, except the missing mobile applications at the moment. ----- ### "Great tool to measure the NPS" — 4.0/5 > **Lynn** | *5 de junho de 2018* | Artigos esportivos | Recommendation rating: 9.0/10 > > **Vantagens**: Great and intuative to use tool for measering the NPS. Good customer support if you have questions or sugesstions for missing features. > > **Desvantagens**: More detailed analytics page is missing at the moment but I know that a new analytics page will be launched in the very future. > > Helps us to optimize our processes. ----- ### "easy to handle and good analytics and dashboard features" — 5.0/5 > **Avaliador Verificado** | *5 de janeiro de 2018* | Recommendation rating: 9.0/10 > > **Vantagens**: A tool which provides measurable impact on our KPIs and helps us to understand how the user really feels about our service. > > **Desvantagens**: at some points it would be good to have more opportunities to customize the tool for our service and we would appreciate more support with different languages. ----- ### "Simple and intuitive NPS solution" — 5.0/5 > **Avaliador Verificado** | *30 de dezembro de 2017* | Internet | Recommendation rating: 10.0/10 > > **Vantagens**: Really simple and intuitive interface NPS is great metric for open customer feedback Practical applications for e-commerce > > **Desvantagens**: Some more analytics features and integrations to data warehouse would be great Pricing could be lower ----- Page: 1 / 2\ Seguinte: [Next page](https://www.getapp.pt/software/111103/zenloop?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/111103/zenloop) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data