DoTimely

DoTimely

Mobile, all-in-one dog walking & pet sitting solution

4.7/5 (69 avaliações)

Resumo do DoTimely

O que é o DoTimely?

DoTimely is an all-in-one management solution for pet sitting, dog walking, grooming and training businesses with features for scheduling, invoicing, communication tools, and more. Users can run their business from anywhere, using their mobile device.

Customers or staff can schedule and manage appointments, including one time, short duration or recurring appointments. Users get complete flexibility on when they want to generate an invoice. Any appointment that is on the schedule can be invoiced, and is directly connected with scheduling. DoTimely's bulk invoicing allows users to create invoices and collect payments for the business in just a few clicks. Late payments and lost revenue are a thing of the past with automated invoicing and secure payment processing.

DoTimely's GPS tracking can be turned on or off for individual service. Users can get alerted when a service starts or ends and appointment is requested or cancelled. Choose if customers get notifications, and keep the walkers and customers in the loop. Delight customers and verify service using photos. Employees can verify the services by taking a photo for start and end of service.

Track schedules and progress of appointments in a day with the color coded calendars in day and month views. View visit reports for completed appointments or make edits to adjust prices and add ons. Staff can access their schedules, paystubs and messages online, and are notified for any schedule changes via mobile notifications and emails. DoTimely users can access the platform from web or mobile.

Resumo do DoTimely

Preços

A partir de
US$ 0,25/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Essential: Free

Pro: *$0.25 per Invoice

Elite: From $689 per month

*$0.25 for each Invoice under the amount of 100. $0.69 for each Invoice over the amount of 99.
All Prices are in USD.


Recursos do DoTimely

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do DoTimely: Run the business from anywhere, using any mobile device.
Captura de tela do DoTimely: Run the business from anywhere, using any mobile device. Captura de tela do DoTimely: Appointment list Captura de tela do DoTimely: Invoices overview Captura de tela do DoTimely: Scheduling Captura de tela do DoTimely: Staff management

DoTimely - Avaliações

DoTimely - Avaliações

Classificação geral
4.7
/
5
Excelente
49

Muito bom
19

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4.9
Recursos
4.5
Praticidade
4.7
Suporte ao cliente
4.9
99% dos usuários recomendam este app
Marissa L.

DoTimely is the best!


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Chrissy W.

DoTimely serves its purpose for my business needs!

DoTimely helps set me apart from my competitors that don't use a software by building trust with quick and accurate communication along with pictures and GPS tracking. I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.


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Jeanne T.

Amazing software for running my business

Amazing!! DoTimely has helped me to grow my business. The DoTimely team is very quick to respond when I have any issues and were so great getting me started on the app. I am so happy I chose this company to help me manage my business. The product is great for my team and the customers/. Easy to use!


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Carolyn E.

Great team communication tool!

We rely on the HUB for easy and archived communications with our staff all day every day.


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Sara P.

Checks some of the boxes

Not very valuable to me so far. Might switch to manual scheduling and billing and not use an app at all. Customers do not want to download the app either, they can't be bothered to check email and would rather have a text message report sent.


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Marissa L.
Setor: Veterinária
Porte da empresa: 2-10 funcionários
Traduzido para Português

DoTimely is the best!

Usado Diariamente durante Mais de dois anos
Avaliado em 21/01/2020
Fonte da avaliação: Capterra

Vantagens

ease of use, customer service, all in one for my small business

Desvantagens

there are some features that can only be done on web vs app. On the go this can sometimes be a challenge but i know the team is working on it.

Traduzido para Português

Resposta do DoTimely

Hi Marissa,
Your feedback means a lot to us. Thanks

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Chrissy W.
Setor: Veterinária
Porte da empresa: Profissional autônomo
Traduzido para Português

DoTimely serves its purpose for my business needs!

Usado Semanal durante 1 a 5 meses
Avaliado em 26/08/2019
Fonte da avaliação: Capterra

DoTimely helps set me apart from my competitors that don't use a software by building trust with quick and accurate communication along with pictures and GPS tracking. I'm a solo pet care provider that is in the beginning of my business stage and it helps me to be professional and organized at a very affordable price.

Vantagens

I like that it has a clock in and out system along with GPS tracking that builds my clients trust by letting them know that I'm doing the job that they're paying me to do. I also like the ability to leave detailed notes with pictures during the service. It also allows them to send me messages during the service to ask questions or ask me to do something that they forgot about.
I like the fact that DoTImely has a customer login link that allows me to a client portal to my website.

Desvantagens

I wish that it would alert me when a client changes any of their information on the pets or their profile. I wish that it would allow more than 1 document to be uploaded in the vaccination records. I wish that you had the option to customize an add on price like you do the service price. It took a while for me to get use to scheduling clients such as my Dog Boarding and Overnight Pet Sitting. I have figured it out now but it took a while to get it. I also have clients that think it is difficult to request services through the software and one says they feel like they have to do it one day at a time instead of multiple days because it's too confusing. Maybe if it was set up using hours and minutes instead of just minutes. I wish that the additional questions that I create was put in a category besides supplementary. My clients don't think to look there because it makes them think of insurance so they skip it. The tutorial videos are hard to learn from due to no sound.

Traduzido para Português

Resposta do DoTimely

Hi Chrissy,
We really appreciate your comments.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Jeanne T.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzido para Português

Amazing software for running my business

Usado Diariamente durante Mais de um ano
Avaliado em 09/03/2020
Fonte da avaliação: Capterra

Amazing!! DoTimely has helped me to grow my business. The DoTimely team is very quick to respond when I have any issues and were so great getting me started on the app. I am so happy I chose this company to help me manage my business. The product is great for my team and the customers/. Easy to use!

Vantagens

It is very easy to communicate with my customers and staff in one place. I can make changes to the schedule and update customer information quickly and easily so all of the team is up to date! The app saves me so much time so I can spend more time growing my business and building relationships with the customers. Being able to invoice my customers and create paystubs has also save me time and money.

Desvantagens

I would like to see my profit on this app with the invoices and pay stubs.

Traduzido para Português

Resposta do DoTimely

Jeanne,
We are happy to hear you are enjoying using DoTimely. We appreciate you as our customer.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Carolyn E.
Setor: Gestão de organizações sem fins lucrativos
Porte da empresa: 13-50 funcionários
Traduzido para Português

Great team communication tool!

Usado Diariamente durante 6 a 12 meses
Avaliado em 02/02/2020
Fonte da avaliação: Capterra

We rely on the HUB for easy and archived communications with our staff all day every day.

Vantagens

Our team uses the DoTimely communication HUB daily. We operate and animal shelter and love that it is easily and quickly accessible on our phones as our staff our constantly on their feet and not sitting at a desk. It's easy to send an individual or group message, launch a conversation or post an announcement.

Desvantagens

We were a pilot user so had some initial startup challenges but they have all been addressed with great customer support. We have no complaints!

Traduzido para Português

Resposta do DoTimely

Hi Carolyn,
Thanks for your feedback. We really appreciate it.

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação: 10.0/10

Sara P.
Setor: Serviços ao consumidor
Porte da empresa: Profissional autônomo
Traduzido para Português

Checks some of the boxes

Usado Diariamente durante 1 a 5 meses
Avaliado em 10/09/2019
Fonte da avaliação: Capterra

Not very valuable to me so far. Might switch to manual scheduling and billing and not use an app at all. Customers do not want to download the app either, they can't be bothered to check email and would rather have a text message report sent.

Vantagens

- How scheduling syncs with invoicing.
- Paying per invoice instead of a monthly fee.

Desvantagens

- No resolution of technical issues reported (4 separate issues, none resolved).
- Inability to block out appointment times as needed for custom time frames.
- Invoicing errors with packages and paid / unpaid records, very confusing.

Traduzido para Português

Resposta do DoTimely

Hi Sara,
Thanks for your feedback. We are sorry to hear you had issues getting started with the system. Please reach out to support and they will be happy to help.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Recomendação do usuário
9.4/10
Baseado em 69 usuários
Compare as alternativas por recomendação dos usuários
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Preço do DoTimely

Preço do DoTimely

A partir de
US$ 0,25/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Essential: Free

Pro: *$0.25 per Invoice

Elite: From $689 per month

*$0.25 for each Invoice under the amount of 100. $0.69 for each Invoice over the amount of 99.
All Prices are in USD.

Essential: Free

Pro: *$0.25 per Invoice

Elite: From $689 per month

*$0.25 for each Invoice under the amount of 100. $0.69 for each Invoice over the amount of 99.
All Prices are in USD.

Relação qualidade/preço
4.9/5
Baseado em 69 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do DoTimely

Recursos do DoTimely

API
Acompanhamento de atividades
Banco de dados do cliente
Cobrança e faturamento
Criação de relatórios personalizável
Função de busca
Gerenciamento de documentos
Gerenciamento de faturas
Gestão de calendários
Gestão de estoques
Gestão de orçamentos
Importação/exportação de dados
Integração da contabilidade
Integração de terceiros
Lembretes
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Rastreamento de estoque
Relatórios e estatística
Recursos
4.5/5
Baseado em 69 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre DoTimely

Mais informações sobre DoTimely

Principais recursos do DoTimely

  • Appointment management
  • Calendar management
  • Client self service
  • Customer management
  • Extensive reporting
  • GPS route tracking
  • Invoicing
  • Native mobile app
  • Notifications
  • Pet birthday tracking
  • Pet grooming
  • Photo management
  • Photos
  • Real time messaging
  • Scheduling
  • Secure customer data
  • Staff management
  • White label / custom solution

Vantagens

  • Leverage DoTimely platform to allow staff and customers to self service so that the users can focus on other tasks.

  • DoTimely helps users automate most of the routine tasks and increase accountability for everyone, keeping pet owners, dog walkers and pet sitters in the loop.

  • Bulk Invoicing allows users to create invoices and collect payments for the company in just a few clicks.

  • Have all the information needed to manage the business from anywhere at anytime with DoTimely mobile apps.

  • Everyone has visibility to the schedule and customers can create appointment requests themselves via the website or the mobile apps.

  • Perguntas frequentes sobre o DoTimely

    Perguntas frequentes sobre o DoTimely

    Abaixo estão algumas perguntas frequentes sobre o DoTimely.

    P: Que tipo de planos o DoTimely oferece?

    O DoTimely oferece os seguintes planos de pagamento:

    A partir de: US$ 0,25/mês

    Modelo de preços: Gratuito, Assinatura

    Teste Grátis: Disponível

    Essential: Free Pro: *$0.25 per Invoice Elite: From $689 per month *$0.25 for each Invoice under the amount of 100. $0.69 for each Invoice over the amount of 99. All Prices are in USD.

    P: Quais são os principais recursos do DoTimely?

    O DoTimely oferece os seguintes recursos:

    • Appointment management
    • Calendar management
    • Client self service
    • Customer management
    • Extensive reporting
    • GPS route tracking
    • Invoicing
    • Native mobile app
    • Notifications
    • Pet birthday tracking
    • Pet grooming
    • Photo management
    • Photos
    • Real time messaging
    • Scheduling
    • Secure customer data
    • Staff management
    • White label / custom solution

    P: Quem costuma usar o DoTimely?

    Os clientes habituais do DoTimely são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o DoTimely está?

    O DoTimely está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o DoTimely oferece?

    O DoTimely tem os seguintes planos de preços:

    Gratuito, Assinatura

    P: O DoTimely é compatível com disponíveis móveis?

    O DoTimely é compatível com os seguintes dispositivos:

    Android, iPhone

    P: O DoTimely se integra com quais outros aplicativos?

    Não temos informações sobre quais integrações o DoTimely oferece.

    P: Que nível de suporte o DoTimely oferece?

    O DoTimely oferece as seguintes opções de suporte:

    FAQs, Suporte online