Sobre o Fieldwork

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Preços a partir de:

US$ 39,00/mês

  • Teste Grátis
  • Versão grátis
  • Assinatura

Principais benefícios do Fieldwork

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Dispositivos

Porte da empresa

P M G

Mercados

Estados Unidos

Idiomas

inglês

Preços a partir de:

US$ 39,00/mês

  • Teste Grátis
  • Versão grátis
  • Assinatura

Imagens

An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas
Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more
Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support
The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally
The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets
Ver mais 7
Fieldwork - Vídeo
Fieldwork - Vídeo
Captura de tela do Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Captura de tela do Fieldwork: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Captura de tela do Fieldwork: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Captura de tela do Fieldwork: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Captura de tela do Fieldwork: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Captura de tela do Fieldwork: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Recursos

Total de recursos do Fieldwork: 36

  • Acesso offline
  • Acesso para Celular
  • Agendamento
  • Alertas do celular
  • Análise de tendências
  • Armazenamento de dados seguros
  • Arrastar e soltar
  • Assinatura digital
  • Backup automático
  • Banco de dados do cliente
  • CRM
  • Campos personalizáveis
  • Cobrança e faturamento
  • Gerenciamento de e-mails
  • Gestão de calendários
  • Gestão de compromissos
  • Gestão de expedição
  • Gestão de frotas
  • Gestão de pedidos de trabalho
  • Histórico do cliente
  • Layouts de imóveis
  • Leitura de código de barras/tíquetes
  • Lembretes
  • Modelos personalizáveis
  • Monitoramento de pragas
  • Monitoramento de uso de pesticidas
  • Orçamentos/estimativas
  • Painel de atividades
  • Perfis de usuário
  • Portal do cliente
  • Processamento de cartões de crédito
  • Relatórios e estatística
  • Roteamento
  • Segurança de SSL
  • Várias localizações
  • Widgets

Alternativas

ServiceWorks

4,1
#1 alternativa ao Fieldwork
ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

Jobber

4,6
#2 alternativa ao Fieldwork
O Jobber é uma solução de gestão de trabalho de campo baseada na nuvem que permite que pequenas e médias empresas...

Housecall Pro

4,7
#3 alternativa ao Fieldwork
Housecall Pro is a full-suite tool that enables service professionals to run their entire business from their...

Synchroteam

4,5
#4 alternativa ao Fieldwork
Software de gestão de trabalho de campo (FSM) para rastreamento da força de trabalho móvel. Equipado com agendamento,...

Avaliações

Classificação geral

4,8 /5
(20)
Relação qualidade/preço
4,9/5
Recursos
4,7/5
Praticidade
4,8/5
Suporte ao cliente
5/5

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Exibindo 5 avaliações de 20
Sylvette F.
Classificação geral
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy to use software!

Avaliado em 13/07/2018

Vantagens

Software shouldn't be difficult, FeildWork has done an amazing job of keeping it simple and genuine!

Desvantagens

Haven't found any yet after 2 years of use. Customer support has done an impressive job with response time and the in-app chat feature was a great add-on.

Renee P.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Helped systematize our company

Avaliado em 30/05/2019

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data...

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Vantagens

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Desvantagens

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Tom L.
Classificação geral
  • Setor: Serviços meio ambientais
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I have found my pest control software company and am here to stay!

Avaliado em 02/03/2021

Personal, supported, fair, competent.

Personal, supported, fair, competent.

Vantagens

I have tried other pest control software programs to run my business and Fieldwork HQ is by far my favorite. Their customer support is the best I've ever experienced. They respond to inquires promptly and always have a professional and kind demeanor. They are very knowledgeable about their product. There has never been a problem they have not been able to solve for me. I find Fieldwork HQ easy to use in both the field on my mobile and back home on my computer, very user friendly. The price is also quite reasonable for all that you get. I would, and do, recommend Fieldwork HQ to my friends who work in the pest control industry.

Desvantagens

I'd like to see an ability to pass the service charge when a customer pays by credit card over to the customer automatically.

Christopher M.
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best Pest Program On The Market Today!

Avaliado em 08/04/2019

Once I went through the initial switch over ,life has been easier for my company. I love the team...

Once I went through the initial switch over ,life has been easier for my company. I love the team at Fieldwork and their willingness to help my business be successful by providing their time,input and the constant helpful updates to their program.My only regret was waiting so long before actually switching over.

Vantagens

There is so many things I love about this program.There are reports for everything practically. This program is great for California PCOs.I love the mobile app for our techs,I love how accessible the Fieldwork team is,no matter how many questions you have they are there for you.There is so much you can do with this program .The one thing I think that makes this program the best out there is the fact the Fieldwork team listens to their customers and their needs.They are always adding or tweaking the program based on the needs of its customers.Switching over to Fieldwork has made running my office and company that much easier and less stressful and most importantly has helped bring my cost down.

Desvantagens

The only con for me is the time difference .I am in California and FieldworkHQ is based out of Chicago.I just make sure I contact them early in the day if I have any questions or concerns.

Shula S.
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 2-10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Advanced Software Solution

Avaliado em 05/12/2019

Our hiring parties often have oversight committees to ensure standards are followed. With the...

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Vantagens

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Desvantagens

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Exibindo 5 avaliações de 20 Leia todas as avaliações

Perguntas frequentes sobre o Fieldwork

Abaixo estão algumas perguntas frequentes sobre o Fieldwork.

O Fieldwork oferece os seguintes planos de pagamento:

  • A partir de: US$ 39,00/mês
  • Modelo de preços: Gratuito, Assinatura
  • Teste Grátis: Disponível

Não temos informações sobre os recursos do Fieldwork.

Os clientes habituais do Fieldwork são:

Profissional autônomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001+

O Fieldwork está nos seguintes idiomas:

inglês

O Fieldwork é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Fieldwork se integra com os seguintes aplicativos:

Google Maps, PayPal, Quickbooks Online, Stripe

O Fieldwork oferece as seguintes opções de suporte:

Email/Help Desk, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Fieldwork.