Fieldwork

Fieldwork

Cloud-based pest control software with native mobile apps

4.8/5 (17 avaliações)

Resumo do Fieldwork

O que é o Fieldwork?

Fieldwork is a service and operations management solution designed specifically for pest control businesses. Deployed within the cloud and supported by free native mobile apps for iOS and Android, Fieldwork enables controllers, managers and pest control technicians to work remotely and still function offline. Syncing data back into the system once web connectivity is restored, users can schedule and view appointments with the ability to look at technicians' daily, weekly or monthly job agendas side-by-side. A centralized calendar allows new, one-time, or recurring appointments to be created with a single click, while a work pool feature makes unassigned jobs available for selection and Google Maps integration plots appointment locations geographically.

Fieldwork also incorporates a CRM for adding customer information such as contacts, service histories and billing details. Custom fields allow complex data requirements to be defined and captured, while customers spanning multiple locations can be accommodated for. Key core features also go on to include billing and invoicing with online payment processing, chemical tracking and trend reporting options backed by barcode scanning for traps or stations.

Resumo do Fieldwork

Preços

A partir de
US$ 39,00/mês

Opções de preços

Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)


Recursos do Fieldwork

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more
Captura de tela do Fieldwork: An integrated CRM allows for the management of customer data such as contact information, billing details, service histories and more Captura de tela do Fieldwork: Trend analysis reporting options within the portal visualize tracked activity trends to provide insights on a number of data areas Captura de tela do Fieldwork: Companion apps for Android and iOS platforms assist technicians and operators working remotely with appointment scheduling, signature capture and more Captura de tela do Fieldwork: Raise invoices, send billing reminders and enable clients to pay for services thanks to online payment processing support Captura de tela do Fieldwork: The native Fieldwork Mobile app for iOS and Android includes the abilty to capture signatures digitally Captura de tela do Fieldwork: The dashboard-based portal offers at-a-glance data visualizations, displayed via customizable widgets

Fieldwork - Avaliações

Fieldwork - Avaliações

Classificação geral
4.8
/
5
Excelente
14

Muito bom
3

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
4.9
Recursos
4.6
Praticidade
4.8
Suporte ao cliente
5
100% dos usuários recomendam este app
Dauphin E.

Great service software

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.


Traduzir com Google
Renee P.

Helped systematize our company

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!


Traduzir com Google
Dari P.

Great software

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!


Traduzir com Google
Shula S.

Advanced Software Solution

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.


Traduzir com Google
Lori B.

Best customer service and ease of use

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing


Traduzir com Google
Dauphin E.
Setor: Serviços ao consumidor
Porte da empresa: 51-200 funcionários
Traduzido para Português

Great service software

Usado Diariamente durante Mais de dois anos
Avaliado em 15/03/2019
Fonte da avaliação: Capterra

Fieldwork’s software is easy to use and intuitive. Scheduling is very visual which my customer service team loves. The technician app is fast, simple, stable, and it works offline. The reports are quick to run and easy to read. The support is amazing. Their team is responsive and great to work with. I’m loving working with Fieldwork.

Vantagens

Intuitive. Easy to use. Consistent development.

Desvantagens

Overall we are really happy with the software. I️ still Extract data and use excel for complex reporting

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Renee P.
Setor: Serviços ao consumidor
Porte da empresa: 2-10 funcionários
Traduzido para Português

Helped systematize our company

Usado Diariamente durante Mais de um ano
Avaliado em 30/05/2019
Fonte da avaliação: Capterra

Fieldworks has benefited our company by keeping our technicians on schedule, saving time on data input and keeping us organized. And keeping us all organized is a BIG task here at our company!!!

Vantagens

Fieldwork software has helped systematize and saved us hours of inputting data! For the initial setup you are able to import your customer data base from your old system. The app is user friendly that even our "low tech" technicians can use on their phone or tablet. The customer service is amazing!! I can talk over the phone or through their "Conversation" link that is right there on the screen. They get right back to you to help you in any way you need. They save us so much time if I can't figure it out on my own. Also, the software is price perfect for our growing company. You can't beat the investment in something that saves you time. Time can not be replaced!

Desvantagens

With ever thing new, comes a learning process. It does takes time, as with anything, to learn all the bells & whistles of the software. We are learning as we go. But, once you learn it, you will find that the software is awesome and saves us time.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Dari P.
Setor: Serviços meio ambientais
Porte da empresa: Profissional autônomo
Traduzido para Português

Great software

Usado Diariamente durante Mais de um ano
Avaliado em 04/02/2020
Fonte da avaliação: Capterra

I have not had any frustration with the software in fact it has surprised me how well it works and runs!!!

Vantagens

software and customer service (IT) are amazing they have helped me out with different challenges and they have thought of everything. The software saves me so many hours a week not having to do a bunch of admin work . Also my customers enjoy the software by having a customer portal and not having to be hold just to ask questions that they can find with their tip of there fingertips.

Desvantagens

They are on a different time zone then me .
Their 5 pm is my 2pm . I had an urgency once (operator error) not the software but they were closed I could not get a hold of (IT) that day . but the good thing I was able to get help the next morning at my 6 am .

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Shula S.
Setor: Imobiliárias
Porte da empresa: 2-10 funcionários
Traduzido para Português

Advanced Software Solution

Usado Diariamente durante Mais de dois anos
Avaliado em 05/12/2019
Fonte da avaliação: Capterra

Our hiring parties often have oversight committees to ensure standards are followed. With the client portal, they no longer need to send in reports to head office. They share the portal and head office can see detailed reports with pictures to show compliance.

Vantagens

Everything we think of or ask for is already available or they develop it in a very timely way. They take the time to trouble shoot issues we are having and find a lasting solution.

Desvantagens

The switch over is very labor intensive but so worth it. It’s a software that you can grow with and stay with.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Lori B.
Setor: Bens de consumo
Porte da empresa: 2-10 funcionários
Traduzido para Português

Best customer service and ease of use

Usado Diariamente durante 6 a 12 meses
Avaliado em 06/08/2019
Fonte da avaliação: Capterra

Scheduling and interfacing with mobile phones. Fixing this issue would be amazing

Vantagens

I love that this software is like using Google Maps and that everything is easily updated and changeable.

Desvantagens

not knowing where to find easy answers to what seem to be common questions. If there are sub categories under the help menu, it would be good to be able to see them.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
9.6/10
Baseado em 17 usuários
Compare as alternativas por recomendação dos usuários
Compare com alternativas

Preço do Fieldwork

Preço do Fieldwork

A partir de
US$ 39,00/mês
Teste Grátis
Gratuito
Assinatura
Relação qualidade/preço

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Pricing is based per technician with popular packages as follows:

Solo = $39/1st Tech
Startup = $59/1st Tech
Business = $79/1st Tech
Pro = $99 /1st Tech

Additional Technicians:
Solo = $19
Startup = $29
Business = $39
Pro = $49

(Office users and admin users are free, 14-day tree trial available)

Relação qualidade/preço
4.9/5
Baseado em 17 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do Fieldwork

Recursos do Fieldwork

API
Acompanhamento de atividades
Banco de dados do cliente
Cobrança e faturamento
Criação de relatórios personalizável
Função de busca
Gerenciamento de documentos
Gerenciamento de faturas
Gestão de calendários
Gestão de estoques
Gestão de orçamentos
Importação/exportação de dados
Integração da contabilidade
Integração de terceiros
Lembretes
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Rastreamento de estoque
Relatórios e estatística
Recursos
4.6/5
Baseado em 17 usuários
Compare as alternativas por avaliações dos recursos
Compare com alternativas

Categorias

Vídeos e Tutoriais

Vídeos e Tutoriais

Mais informações sobre Fieldwork

Mais informações sobre Fieldwork

Principais recursos do Fieldwork

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

Vantagens

• Fieldwork is an online service management system supported by native apps for deployment within pest control businesses that wish to grow a customer base while adopting a paperless approach to operations.

• Schedule one-time or recurring appointments within the centralized Fieldwork calendar and view locations plotted on Google Maps, issuing automated appointment reminders and pre- printed tickets where required.

• Barcode scanning enables trap data to be captured without the need for proprietary handheld devices, tracking performance and evidence to run detailed trend analysis, visualized within portal reports.

• Fieldwork mobile apps for iOS and Android platforms allow for appointment viewing and scheduling, customer registration, work order creation, service history viewing, digital signature capture and more.

• The companion smartphone apps allow technicians to work remotely, supported by an offline mode that syncs data back into the system when online connectivity is restored.

Perguntas frequentes sobre o Fieldwork

Perguntas frequentes sobre o Fieldwork

Abaixo estão algumas perguntas frequentes sobre o Fieldwork.

P: Que tipo de planos o Fieldwork oferece?

O Fieldwork oferece os seguintes planos de pagamento:

A partir de: US$ 39,00/mês

Modelo de preços: Gratuito, Assinatura

Teste Grátis: Disponível

Pricing is based per technician with popular packages as follows: Solo = $39/1st Tech Startup = $59/1st Tech Business = $79/1st Tech Pro = $99 /1st Tech Additional Technicians: Solo = $19 Startup = $29 Business = $39 Pro = $49 (Office users and admin users are free, 14-day tree trial available)

P: Quais são os principais recursos do Fieldwork?

O Fieldwork oferece os seguintes recursos:

  • Activity dashboard
  • Appointment management
  • Appointment reminders
  • Automatic backup
  • Barcode scanning
  • CRM integration
  • Calendar management
  • Chemical tracking & reporting
  • Client portal
  • Credit card processing
  • Custom fields
  • Customer database
  • Customer service history
  • Customizable templates
  • Data entry verification
  • Drag & drop interface
  • Email integration
  • Fleet management
  • Google maps
  • Mobile integration
  • Multi-location
  • Offline access
  • Pest activity tracking
  • Pesticide usage tracking
  • Property layouts
  • Quotes / estimates
  • Reporting
  • SSL encrypted network
  • SSL encryption
  • Scheduling
  • Secure data storage
  • Signature capture
  • Technician scheduling
  • Technician tracking
  • Text alerts
  • Trend analysis
  • User photos
  • Visual job costing
  • Widgets
  • Work order management
  • Work pool

P: Quem costuma usar o Fieldwork?

Os clientes habituais do Fieldwork são:

Empresas de médio porte, Pequenas empresas

P: Em que idioma o Fieldwork está?

O Fieldwork está nos seguintes idiomas:

Inglês

P: Que tipo de planos o Fieldwork oferece?

O Fieldwork tem os seguintes planos de preços:

Gratuito, Assinatura

P: O Fieldwork é compatível com disponíveis móveis?

O Fieldwork é compatível com os seguintes dispositivos:

Android, iPhone, iPad

P: O Fieldwork se integra com quais outros aplicativos?

O Fieldwork se integra com os seguintes aplicativos:

Google Maps, PayPal, QuickBooks Online, Stripe

P: Que nível de suporte o Fieldwork oferece?

O Fieldwork oferece as seguintes opções de suporte:

Suporte online, Suporte por telefone