Koomi POS

Koomi POS

iPad POS for quick-serve, takeaway & on-the-go customers

4.3/5 (42 avaliações)

Resumo do Koomi POS

Koomi POS is a point of sale solution for quick-service and takeaway restaurants which features fully-integrated ordering apps for takeaway and delivery, plus offline access. Koomi POS helps users streamline restaurant operations in the front, in the kitchen, and in the office with a range of features including counter registers, receipt management, rover apps for lineups, sales reports, and more. With applications for food trucks, bakeries, bars, pizzerias, ice cream parlours, franchises, salad bars, and more, Koomi POS supports efficient, quick-service order management.

The Koomi kitchen display ensures orders are received immediately and allows kitchen staff to manage and organize incoming mobile and in-store orders. The Koomi rover display enables users to take orders in lineups and process them directly to the kitchen. Koomi enables users to modify orders as well as print or email receipts and print sales reports. Users can also build their own branded mobile app from which to receive prepaid takeaway orders. Koomi accepts all card types for convenient online payment.

Koomi enables users to track and manage kitchen orders and completed items. Users can close tickets by swiping them off the screen, rearrange tickets by dragging, or even re-open completed tickets. Koomi alerts users to new tickets and allows them to customize how their tickets are printed. Koomi’s admin panel gives users real-time insight into their sales and metrics, and allows users to view and export sales reports for further analysis. The admin panel also enables users to manage menus, items and discounts, and set tax rates and exceptions.

Preços

A partir de
US$ 69,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Canadá, Estados Unidos

Idiomas

Inglês, Francês

Koomi POS - Avaliações

Classificação geral
4.3/5
88% avaliações positivas
25
Excelente
12
Muito bom
1
Média
2
Ruim
2
Péssimo
Darren J.
Traduzir com Google

Solid way to run your cafe business !

Usado Diariamente durante Mais de um ano
Avaliado em 17/06/2019
Fonte da avaliação: Capterra

Vantagens

Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support team is the best I've ever seen and highly recommend them.

Desvantagens

Nothing much, actually. It's been such a positive experience from the start.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação

10.0/10
Martin R.
Traduzir com Google

Koomi is speeding you to market!

Usado Diariamente durante Mais de um ano
Avaliado em 23/01/2019
Fonte da avaliação: Capterra

Koomi app is one of our key partners! Koomi's team is right over the phone with me as soon as I need it. We are always welcome to share ideas, to report observation on little details to push further (development) and even to ask for features to come!

It just make my business management such easy and fun, day-after-day!

Vantagens

Koomi is a must to have for a quick and efficient business operation set up (a coffee shop is mine).

This app is easy to understand for a business manager and such a user friendly tool for employe's training. You can create a menu in few minutes... Adding new items (live at work) or launching quick promo right before the opening hours (from home) and composing options groups on items are cool and simple features you just want.

I also love the charts (sale/hour) that make me feel the beat of my business when I'm away of the shop!

Desvantagens

No major cons for me. Manage the way you share the wifi on spot and you'll get a better feed/response on the network for your Koomi!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Shannon W.
Traduzir com Google

Palm Lane Review

Usado Diariamente durante Mais de um ano
Avaliado em 18/11/2018
Fonte da avaliação: Capterra

Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.

Vantagens

It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.

Desvantagens

I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Annie N.
Traduzir com Google

Great app for us (ice cream shop)

Usado Diariamente durante Mais de um ano
Avaliado em 13/09/2018
Fonte da avaliação: Capterra

Vantagens

It's super easy and simple to use. All my employees find it user friendly.

Desvantagens

Two things would be easier:
1) It would help a lot to have different colors for the different groups (in the options). This way, it would be easier to scan and find the option that we want to select within all the groups.
2) It would be easier if we could correct one or many things after having clicked «check out». If the customer changes his mind after we have clicked «check out», we have to delete the complete order and then enter it all over again with the one correction.

Resposta do Koomi

Hi Annie,

Thank you for your review and feedback.

2) You mentioned that you were not able to delete any items after clicking "Checkout". You can actually swipe left on an item to delete it even after having clicked "Checkout".

When in doubt on using Koomi POS, please give our support team a call - we are always happy to help!

Thanks again,
The Koomi Team

Detalhamento da qualificação

Praticidade

Probabilidade de recomendação

10.0/10
Trevor H.
Traduzir com Google

Koomi POS review

Usado Diariamente durante Mais de um ano
Avaliado em 07/06/2019
Fonte da avaliação: Capterra

My over all experience is very good

Vantagens

The Support and that it’s paperless when sending orders to kitchen or bar

Desvantagens

The disconnecting of the Koomi and Clover integration

There is no liquor tax

No photos for categories

No option for mandatory prompts when entering items

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10

Preço do Koomi POS

A partir de
US$ 69,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Starts at $69 per month.

Contact Koomi for detailed pricing information.

Recursos do Koomi POS

  • Geração de relatórios de vendas
  • Gestão de descontos
  • Integração de terceiros
  • Notificações automáticas
  • PDV
  • Painel de atividades
  • Processamento de cartões de crédito
  • Relatórios e estatística
  • Sistema de vales-presente
  • Várias localizações

  • API
  • Banco de dados do cliente
  • Gerenciamento de faturas
  • Gestão de estoques
  • Gestão de funcionários
  • Gestão de pedidos
  • Histórico do cliente
  • Lembretes automáticos
  • Programa de fidelidade do cliente
  • Rastreamento de estoque

Mais informações sobre Koomi POS

Principais recursos do Koomi POS

  • Access control
  • Activity dashboard
  • Audible alerts for new tickets
  • Branded mobile app
  • Cash drawer management
  • Completed item tracking
  • Credit card processing
  • Customer management
  • Customizable categories
  • Customizable menus
  • Customizable promotions
  • Customizable tickets
  • Data visualization
  • Discount management
  • Franchise management
  • Offline access
  • Online ordering
  • Order modification
  • Printed & email receipts
  • Production management
  • Quick-service management
  • Real-time data
  • Sales performance monitoring
  • Sales reports
  • Square for Restaurants integration
  • Tax rate setting
  • Ticket management & organization

Vantagens

  • Koomi combines a POS system and an integrated mobile ordering app to serve customers faster and prevent customer loss.

  • Fill and complete orders in real time at the counter, manage and organize them with a ticketless system in the kitchen, and manage it all in real-time online from the office.

  • Users can brand their own mobile app with the Koomi+ app for prepaid takeaway orders and use counter registers to send orders to their kitchen apps with rover units also available to take orders in long lineups or table-side.

  • Manage and organize orders in the kitchen with the ability to close, re-open, track, and rearrange orders in Koomi's ticketless system.

  • View sales metrics in real-time, manage & edit menu items and discounts, view and export sales reports, and more all from the Koomi admin panel.

  • Perguntas frequentes sobre o Koomi POS

    Abaixo estão algumas perguntas frequentes sobre o Koomi POS.

    P: Que tipo de planos o Koomi POS oferece?

    O Koomi POS oferece os seguintes planos de pagamento:

    A partir de: US$ 69,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    Starts at $69 per month.

    Contact Koomi for detailed pricing information.

    P: Quais são os principais recursos do Koomi POS?

    O Koomi POS oferece os seguintes recursos:

    • Access control
    • Activity dashboard
    • Audible alerts for new tickets
    • Branded mobile app
    • Cash drawer management
    • Completed item tracking
    • Credit card processing
    • Customer management
    • Customizable categories
    • Customizable menus
    • Customizable promotions
    • Customizable tickets
    • Data visualization
    • Discount management
    • Franchise management
    • Offline access
    • Online ordering
    • Order modification
    • Printed & email receipts
    • Production management
    • Quick-service management
    • Real-time data
    • Sales performance monitoring
    • Sales reports
    • Square for Restaurants integration
    • Tax rate setting
    • Ticket management & organization

    P: Quem costuma usar o Koomi POS?

    Os clientes habituais do Koomi POS são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Koomi POS está?

    O Koomi POS está nos seguintes idiomas:

    Inglês, Francês

    P: Que tipo de planos o Koomi POS oferece?

    O Koomi POS tem os seguintes planos de preços:

    Assinatura

    P: O Koomi POS é compatível com disponíveis móveis?

    O Koomi POS é compatível com os seguintes dispositivos:

    iPad

    P: O Koomi POS se integra com quais outros aplicativos?

    O Koomi POS se integra com os seguintes aplicativos:

    7Shifts, 7Shifts, Square for Restaurants

    P: Que nível de suporte o Koomi POS oferece?

    O Koomi POS oferece as seguintes opções de suporte:

    Suporte online, Suporte por telefone, Tutoriais em vídeo