Sobre o Koomi POS

Koomi POS is a point of sale solution for quick-service and takeaway restaurants which features fully-integrated ordering apps for takeaway and delivery, plus offline access. Koomi POS helps users streamline restaurant operations in the front, in the kitchen, and in the office with a range of features including counter registers, receipt management, rover apps for lineups, sales reports, and more. With applications for food trucks, bakeries, bars, pizzerias, ice cream parlours, franchises, salad bars, and more, Koomi POS supports efficient, quick-service order management.

The Koomi kitchen display ensures orders are received immediately and allows kitchen staff to manage and organize incoming mobile and in-store orders. The Koomi rover display enables users to take orders in lineups and process them directly to the kitchen. Koomi enables users to modify orders as well as print or email receipts and print sales reports. Users can also build their own branded mobile app from which to receive prepaid takeaway orders. Koomi accepts all card types for convenient online payment.

Koomi enables users to track and manage kitchen orders and completed items. Users can close tickets by swiping them off the screen, rearrange tickets by dragging, or even re-open completed tickets. Koomi alerts users to new tickets and allows them to customize how their tickets are printed. Koomi’s admin panel gives users real-time insight into their sales and metrics, and allows users to view and export sales reports for further analysis. The admin panel also enables users to manage menus, items and discounts, and set tax rates and exceptions.

Preços a partir de:

US$ 79,00/mês

  • Teste Grátis
  • Assinatura

Principais benefícios do Koomi POS

  • Koomi combines a POS system and an integrated mobile ordering app to serve customers faster and prevent customer loss. It also integrates directly with Uber Eats mobile ordering app to accept more orders and streamline operations.

  • Fill and complete orders in real time at the counter, manage and organize them with a ticketless system in the kitchen, and manage it all in real-time online from the office.

  • Users can brand their own mobile app with the Koomi+ app for prepaid takeaway orders and use counter registers to send orders to their kitchen apps with rover units also available to take orders in long lineups or table-side.

  • Manage and organize orders in the kitchen with the ability to close, re-open, track, and rearrange orders in Koomi's ticketless system.

  • View sales metrics in real-time, manage & edit menu items and discounts, view and export sales reports, and more all from the Koomi admin panel.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Canadá, Estados Unidos

    Idiomas

    francês, inglês

    Preços a partir de:

    US$ 79,00/mês

    • Teste Grátis
    • Assinatura

    Imagens

    Streamline operations at the register, in the kitchen, and in the office to manage and organize orders in real time
    Koomi can be taken in line-ups to speed up the ordering process & can work offline to minimize interruptions
    Koomi allows users to take orders quickly with custom apps available for prepay and takeaway
    Koomi is specifically made for quick service food & beverage shops to optimize order fulfillment and customer retention during peak rushes periods
    Set up and customize menus, categories and promotions
    View sales and metrics in real time
    Ver mais 7
    Koomi POS - Vídeo
    Koomi POS - Vídeo
    Captura de tela do Koomi POS: Streamline operations at the register, in the kitchen, and in the office to manage and organize orders in real time Captura de tela do Koomi POS: Koomi can be taken in line-ups to speed up the ordering process & can work offline to minimize interruptions Captura de tela do Koomi POS: Koomi allows users to take orders quickly with custom apps available for prepay and takeaway Captura de tela do Koomi POS: Koomi is specifically made for quick service food & beverage shops to optimize order fulfillment and customer retention during peak rushes periods Captura de tela do Koomi POS: Set up and customize menus, categories and promotions Captura de tela do Koomi POS: View sales and metrics in real time

    Recursos

    Total de recursos do Koomi POS: 56

    • Acesso offline
    • Acesso para Celular
    • Acompanhamento de atividades
    • Alertas/notificações
    • Assinatura eletrônica
    • Bater ponto de entrada/saída
    • Calculadora de custos de mão de obra
    • Categorias personalizáveis
    • Cobrança e faturamento
    • Controles independentes
    • Controles/permissões de acesso
    • Dados em tempo real
    • Dividir contas
    • Gerenciamento de tickets de suporte
    • Gestão da produção
    • Gestão de clientes
    • Gestão de clientes
    • Gestão de comércio eletrônico
    • Gestão de cozinhas e cardápios
    • Gestão de descontos
    • Gestão de dicas
    • Gestão de entrega
    • Gestão de estoques
    • Gestão de funcionários
    • Gestão de impostos de vendas
    • Gestão de pedidos
    • Gestão de preços
    • Gestão de preços e margens
    • Gestão de promoções
    • Gestão de recibos
    • Gestão de tabelas
    • Gestão de tesouraria
    • Gestão de vales-presente
    • Gestão de vendas
    • Histórico de transações
    • Histórico de vendas
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração da contabilidade
    • Integrações de terceiros
    • PDV para restaurantes
    • Pagamentos eletrônicos
    • Pagamentos online
    • Painel de atividades
    • Para refeitórios
    • Pedidos online
    • Ponto de vendas (PDV)
    • Processamento de cartões de crédito
    • Rastreamento de devoluções
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Relatórios e estatística
    • Relatórios em tempo real
    • Relógio de ponto
    • Visualização de dados
    • Várias localizações

    Alternativas

    GoFrugal

    4,3
    #1 alternativa ao Koomi POS
    GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

    eHopper

    4
    #2 alternativa ao Koomi POS
    eHopper is a free, cross-platform, cloud-based POS software designed for use by retail & restaurants using Android,...

    Square Point of Sale

    4,7
    #3 alternativa ao Koomi POS
    Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

    Lightspeed Retail

    4,2
    #4 alternativa ao Koomi POS
    Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

    Avaliações

    Classificação geral

    4,5 /5
    (69)
    Relação qualidade/preço
    4,4/5
    Recursos
    4,2/5
    Praticidade
    4,5/5
    Suporte ao cliente
    4,5/5

    Já tem o Koomi POS?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

    Escreva uma avaliação!
    Exibindo 5 avaliações de 69
    Shannon W.
    Classificação geral
    • Setor: Hotelaria
    • Porte da empresa: 501-1.000 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 9.0 /10

    Palm Lane Review

    Avaliado em 18/11/2018

    Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to...

    Koomi has been a really, really great tool for Palm Lane. We love how straightforward it is to train staff on. I can't wait to see how we both can grow to better streamline processes in the future.

    Vantagens

    It's super simple to teach, easy to use and straightforward. Having the iPad setup is a simple tool for our business to use. I also love the app integration and hope that as our business grows, the Koomi Palm Lane app will become the most used app for guest's to use.

    Desvantagens

    I do have a few wishlist items: the ability to "out of stock" items via the app directly, breaking down menu screens so that if we click on a salad it then leads to Protein Options, Salad Dressing Options, etc. (currently it's one giant list that you scroll through), for the Dine-In option via the App, the ability for the guest to choose a table number, some more analytics at the end of the day (better breakdown of "for here" or "to go" processed orders rather than scrolling through the master report).

    Jeremy L.
    Classificação geral
    • Setor: Varejistas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Koomi, the point of sale app that we chose!

    Avaliado em 04/09/2020

    We save money, we serve more customers and there's no downtime. The customer service is INCREDIBLE....

    We save money, we serve more customers and there's no downtime. The customer service is INCREDIBLE. I don't usually make reviews but Koomi's team is so good that I had to. They are very close to their clientele so I feel safe. Accepting payments is one our core operations and we need perfect execution.

    Vantagens

    Koomi is very easy to use. It was very easy to integrate it with Leaves House's team and with our the other softwares and hardwares that we were using. It also works with the SRM (Quebec). Its simplicity helps us to serve the clientèle better and spend less energy on staff training .

    Desvantagens

    I think there could be some improvements on the analytics side. Having said that, Koomi is very close to their users, their team listens and they are working on that.

    Mackenzie S.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 3.0 /10

    Btter than some, not the best

    Avaliado em 24/06/2019

    Account manager is a problem solver, jumps to action. On-boarding was far from what you would...

    Account manager is a problem solver, jumps to action. On-boarding was far from what you would expect. I had an hour on the phone to learning back of house. Almost identical to the sales pitch. Once you set it up yourself there is very little beyond that and you have to figured it out on the spot from there. As someone who is an owner, working in the restaurant, I have very little time to sit down and trouble shoot new software. We were told there is a one time intro for you or staff but we squeezed in a 15 - 20 minute 101 over the phone the day it was set up. I later asked if there is a handbook or sheet I can hand to new staff? No, there isn't. Fortunately, I have a young and patient staff who are doing their best . We had A LOT of problems with the printer, the Koomi router disconnecting, we were told this was exceptional but what it really was was EXTREMELY inconvenient and reflected very badly on us to our customers. Line ups at brunch with a printer system network only printing 6 out of 20 orders to the kitchen. Long waits, wrong orders, scrambles tables. It was a nightmare. My working hours are 6 am to 6 pm most days (with an admin day once a week) and my liaison at Koomi works from 9 - 5, Monday to friday. I am only able to address this during my "off" hours after work and this led back and forth phone calls and emails and this was not the "support" I expected. Worst was my staff were extremely frustrated and I wish I could have been assisted them with more info.

    Vantagens

    This product was an a significant upgrade from the original POS we inherited with the purchase of our business. I appreciate being able to see detailed and itemized reports. This data has saved me time since I not longer have to input sales analysis stats. I also appreciate it's "real time" updates from the dash board to the master Koomi.

    Desvantagens

    I did not find it seamless or the design as intuitive as square or cluster ( which each have their own pros and cons). Visually the lay out of the items in each category does not mach our needs and the lack of any color doesn't allow for easy menu scrolling. There are a lot of little details that are not very well thought out ex. Customer orders a coffee and a sandwich. We process it as for here - it prints in the kitchen. Moments later the customer decided to take it with them or add another item, it is then reprocessed and re printed to the kitchen. This can cause the kitchen to be wasting food. Also, no split bills option is a constant issue for us. All updates made on dashboard have to apply to your restaurant and your app. You are essentially giving your online customers the same access as you would in house staff BUT it's not obvious if you're not a familiar user and how to use each option isn't clear.
    Example: We sell a sandwich, when you have to option to make it a combo for a set price. My in house staff will highlight the sandwich (10), then select "combo"(4.75) from the sandwiches options. Then are the specifics of that combo soup (0), salad (0), tea(0), type of tea (0), coffee (0). So sandwich combo = 14.75$
    If they use the app they can select sandwich (10), then they are not obligated to select make it a combo before that can select soup(0) , salad (0), coffee (0), or tea (0). So they can select sandwich (10) + Soup (0)+tea(0) = 10$

    Yorick C.
    Classificação geral
    • Setor: Restaurantes
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Really, really love it !

    Avaliado em 06/02/2021

    Really, really love it !

    Really, really love it !

    Vantagens

    Ease of use, iPad based, super fast tech support

    Desvantagens

    Sometimes the tech support picks up the call from a cell phone with poor sound quality

    Andi L.
    Classificação geral
    • Setor: Alimentação e bebidas
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Perfect POS for a fast paced industry

    Avaliado em 12/11/2019

    Before Koomi we did not have any POS system in place. We looked at every available system and...

    Before Koomi we did not have any POS system in place. We looked at every available system and Koomi is by far the best in the market. The platform is super easy to use. Staff need very little training to use this POS. Recently we started using Koomi in conjunction with Clover and the experience has been fantastic.

    Vantagens

    Koomi is always innovating and updating their process to make sure we are getting the best user experience. They always listen to our feedback and have incredible customer support. The platform itself is very user friendly and can accommodate all types of different service options.

    Desvantagens

    The only issues we've ever had with Koomi are the result of the internet speed / consistency. Customer support always helps target the issue and get us back online asap.

    Exibindo 5 avaliações de 69 Leia todas as avaliações

    Perguntas frequentes sobre o Koomi POS

    Abaixo estão algumas perguntas frequentes sobre o Koomi POS.

    O Koomi POS oferece os seguintes planos de pagamento:

    • A partir de: US$ 79,00/mês
    • Modelo de preços: Assinatura
    • Teste Grátis: Disponível

    Starts at CAD$79 per month. Contact Koomi for detailed pricing information.

    Não temos informações sobre os recursos do Koomi POS.

    Os clientes habituais do Koomi POS são:

    2-10, 11-50, 51-200, 201-500

    O Koomi POS está nos seguintes idiomas:

    francês, inglês

    O Koomi POS é compatível com os seguintes dispositivos:

    iPad (tablet)

    O Koomi POS se integra com os seguintes aplicativos:

    7shifts, FCRM Insurance, PayJunction, Quickbooks Online, Square for Restaurants

    O Koomi POS oferece as seguintes opções de suporte:

    Email/Help Desk, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Koomi POS.