RQ Retail Management
Retail management system & POS for speciality retailers
4,3 /5 (53 avaliações) Escreva uma avaliação!Resumo do RQ Retail Management
O que é o RQ Retail Management?
RQ Retail Management from iQmetrix is a full-suite point of sale (POS) and retail management system designed for speciality retailers which offers tools for customer management, inventory tracking, accounts monitoring, reporting and analytics, human resource management, marketing, and more. The cloud-based retail management system aims to help retail teams to provide an enhanced customer experience both at the point of sale and through their backend processes.
The RQ point of sale is designed to provide sales staff with the tools to handle customer requests and purchases by providing simplified workflows for sales processes. RQ facilitates the fulfillment of transactions from anywhere on the shopfloor with mobile and tablet optimization, and the interface can be connected to hardware devices or complete payment systems to provide an end-to-end purchase ecosystem. The RQ POS offers in-built functions such as suggestive selling and compatibility indicators to aid sales staff with offering the best suited add-ons for each customer or upselling relevant products.
RQ retail management integrates with third-party applications such as tax library and automated payment processing systems for seamless workflows, and the system can also be connected with the fulfillment tool Dropship to setup deliveries in-store and ensure customers never leave empty handed. RQ also facilitates inventory tracking and allows businesses to provide self-service catalog browsing of physical and virtual inventory for customers in-store on any tablet or mobile device. Other RQ features include a built-in CRM database, accounting management for tracking purchases and commissions, real-time reporting on every aspect of the business, HR tools for staff scheduling and holiday requests, targeted marketing campaign creation, and more.
Resumo do RQ Retail Management
Preços
Opções de preços
Contact iQmetrix for pricing information.
Recursos do RQ Retail Management
Mídias



RQ Retail Management - Avaliações
RQ Retail Management - Avaliações
I've been using RQ for many many years now absolutely love how easy it is to use. Great tech...
Best retail software out there hands down!
RQ from iQMetrix - a brief review
Con company
Best option available
For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.
Good Product For Cellular Dealer Channel
Overall great and would recommend to all cellular dealers for each carrier.
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I've been using RQ for many many years now absolutely love how easy it is to use. Great tech support
Vantagens
Easy of use. Navigation, reports, widgets, cash management functions. Everything about rq is just right for retail.
Desvantagens
When they do have a software update it resets all my favorites, my favorite reports and homepage layout. Only thing.
RQ from iQMetrix - a brief review
Vantagens
The best parts of this software are perhaps not features of the software at all, but rather the support you receive from the company. In email, phone, and online message boards, iQMetrix truly responds to its users and community in a way that goes beyond any expectations. They also hold training events and summits for their community and users to network and discover, which have been instrumental in propelling our knowledge and usage of the software.
The software itself is generally intuitive and easy to use. Its layout makes it very easy for anyone who is new to the program to pick up the methods and perform sales and other basic tasks with little to no training.
The deeper you dig into the program, the more you realize just how comprehensive the power to control everything in the company can be through this single source. The obvious management portions are there for inventory, operations, and finance, but the real gem is the suite of reporting that is baked in to the system. While there is very little you are unable to find using the baked-in reporting, any further reporting can be augmented by exporting these reports to Excel and using your own analytics teams to dive deeper into the data.
For advanced users, there is a business intelligence module that allows intermediate and experienced database users complete freedom to query their database. This provides the ultimate flexibility in building custom reports and allows for the automation and scheduling of reports. The automated reports can setup to email individuals or groups in a variety of formats. The BI module is my favorite part of the software.
Desvantagens
The main gripes I have with the software stem from the clearly underdeveloped sections. While the vast majority of the software works well, there are often very small details that could be implemented that would save vast amounts of time and energy. That being said, the competitors we've used in the past simply do not hold up well, even to the underdeveloped tools in RQ. The vast majority of the software is easy to use and intuitive.
Con company
Vantagens
RQ4 on its face is a great POS tool with the one positive that it seemed to provide more detailed reports than most other POS software available.
Desvantagens
RQ4 was constantly doing updates which caused a lot of the functionality of the POS sofware to actually work. The updates created more bugs than what they were supposedly being created to fix. On top of the fact that these "updates" took away useful features most of the time because software writers were listening to "customer advice" and wrote in changes that had illogical practicality for actual end-users. Lastly, my recommendation is to not use this company--go somewhere else. We were a customer for over 7 years and when we had to close our doors, we were told that RQ4's (iQmetrix) contract involved a clause in which they could auto-renew every year--which sounds fine until you learn about the rest of the contract clause...in that if your contract is set for auto-renewal on Dec. 31st, AND you don't cancel within 60 days of your auto-renewal date, say you cancel on Nov. 1st in this scenario, RQ4 is obligating you to pay an entire year of services for the following year! So whatever you do, don't use this company! They operate on criminal contract practices.
Best option available
For the most part things are very good but there are some features that make things harder than they should be, and it seems with every software update we get a new glitch.
Vantagens
RQ does what we need to for our cellular sales company. It houses all of our inventory, sales, goals, commissions, employee reporting, and more.
Desvantagens
It does not preserve historical data or allow you to future date changes such as reconciliation, chargebacks to commissions, etc. The coupons do not have flexibility in how you can offer a promo and they force return when they shouldn't.

Good Product For Cellular Dealer Channel
Overall great and would recommend to all cellular dealers for each carrier.
Vantagens
The ease in inputting a sale in the system when scanner and computers are working in sync. The reporting functionality to show how much money the sales rep and the store generated for the sale.
Desvantagens
The slow down periods when multiple people are running reports all at the same time. For instance big holiday shopping times all store locations wouldn't be able to run sales reports.
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Preço do RQ Retail Management
Preço do RQ Retail Management
Contact iQmetrix for pricing information.
Contact iQmetrix for pricing information.
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Recursos do RQ Retail Management
Recursos do RQ Retail Management
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Categorias
Categorias
Mais informações sobre RQ Retail Management
Mais informações sobre RQ Retail Management
Principais recursos do RQ Retail Management
- Activity dashboard
- Audit trail
- Billable hours tracking
- Carrier activations
- Client management
- Consignments
- Customer account profiles
- Customer experience management
- Electronic payments
- Employee management
- Facility scheduling
- Gift card system
- HR management
- Industry specific configuration
- Intranet compatibility
- Inventory tracking
- Invoice management
- Layaway management
- Loyalty program support
- Merchandise planning
- Multi-channel marketing
- Online booking integration
- Ordering automation
- POS
- Parts inventory management
- Performance reports
- Price management
- Project time tracking
- Real time data
- Real time reporting
- Retail analytics
- Retail inventory anagement
- Returns tracking
- Sales forecasting
- Sales trend analysis
- Third party integration
- Time off requests
- Touch screen
- Transaction monitoring
- Vacation tracking
- Visitor targeting
- Website integration
- Widgets
- eCommerce management
Vantagens
Perguntas frequentes sobre o RQ Retail Management
Perguntas frequentes sobre o RQ Retail Management
Abaixo estão algumas perguntas frequentes sobre o RQ Retail Management.
P: Que tipo de planos o RQ Retail Management oferece?
O RQ Retail Management oferece os seguintes planos de pagamento:
Modelo de preços: Assinatura
Teste Grátis: Não disponível
Contact iQmetrix for pricing information.
P: Quais são os principais recursos do RQ Retail Management?
O RQ Retail Management oferece os seguintes recursos:
- Activity dashboard
- Audit trail
- Billable hours tracking
- Carrier activations
- Client management
- Consignments
- Customer account profiles
- Customer experience management
- Electronic payments
- Employee management
- Facility scheduling
- Gift card system
- HR management
- Industry specific configuration
- Intranet compatibility
- Inventory tracking
- Invoice management
- Layaway management
- Loyalty program support
- Merchandise planning
- Multi-channel marketing
- Online booking integration
- Ordering automation
- POS
- Parts inventory management
- Performance reports
- Price management
- Project time tracking
- Real time data
- Real time reporting
- Retail analytics
- Retail inventory anagement
- Returns tracking
- Sales forecasting
- Sales trend analysis
- Third party integration
- Time off requests
- Touch screen
- Transaction monitoring
- Vacation tracking
- Visitor targeting
- Website integration
- Widgets
- eCommerce management
P: Quem costuma usar o RQ Retail Management?
Os clientes habituais do RQ Retail Management são:
Pequenas empresas, Grandes empresas, Empresas de médio porte
P: Em que idioma o RQ Retail Management está?
O RQ Retail Management está nos seguintes idiomas:
Inglês
P: O RQ Retail Management é compatível com disponíveis móveis?
Não temos informações sobre os dispositivos compatíveis com o RQ Retail Management.
P: O RQ Retail Management se integra com quais outros aplicativos?
O RQ Retail Management se integra com os seguintes aplicativos:
Humanity
P: Que nível de suporte o RQ Retail Management oferece?
O RQ Retail Management oferece as seguintes opções de suporte:
Suporte por telefone, Suporte online, FAQs
Best retail software out there hands down!