Sobre o Thryv

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.

Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.

Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.

Preços a partir de:

N/D

  • Versão gratuita
  • Teste Grátis
  • Assinatura

5 principais alternativas ao Thryv

Principais benefícios do Thryv

  • Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

  • Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

  • Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

  • Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

  • Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Austrália, Barbados, Canadá, Ilhas Cayman, Estados Unidos

    Idiomas

    alemão, espanhol, francês, hebraico, inglês e outros 3, polonês, português, russo

    Preços a partir de:

    N/D

    • Versão gratuita
    • Teste Grátis
    • Assinatura

    5 principais alternativas ao Thryv

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    Recursos

    Total de recursos do Thryv: 142

    • API
    • Acesso para Celular
    • Acompanhamento de atividades
    • Administração de website
    • Agendamento automatizado
    • Agendamento de aulas
    • Agendamento de campanhas
    • Agendamento de compromissos
    • Agendamento de eventos
    • Agendamento de grupo
    • Agendamento de postagens
    • Agendamento de retorno de chamada
    • Agendamento de trabalhos
    • Análise de dados/Rastreamento do ROI
    • Análise de sentimentos
    • Armazenamento de documentos
    • Atualização em tempo real
    • Automação de marketing
    • Ações ativadas por eventos
    • Banco de dados de clientes
    • Banco de dados de contatos
    • Banco de dados do cliente
    • Bate-papo ao vivo
    • Bate-papo/Mensagens instantâneas
    • Biblioteca de imagens
    • Bloqueador de spams
    • CRM
    • CTAs personalizáveis
    • Calendário de marketing
    • Calendários de equipe
    • Campanhas gota a gota
    • Campos personalizáveis
    • Captura de leads
    • Classificações/avaliações
    • Cobrança e faturamento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Conformidade com CAN SPAM
    • Conteúdo dinâmico
    • Controles/permissões de acesso
    • Convites e lembretes por e-mail
    • Criação de faturas
    • Cupons móveis
    • Cálculos de impostos
    • Códigos curtos
    • Distribuição de leads
    • Editor de WYSIWYG
    • Estimativas
    • Faturas personalizáveis
    • Faturação online
    • Geração de avaliações
    • Gerenciamento de comentários
    • Gerenciamento de comentários negativos
    • Gerenciamento de contatos
    • Gerenciamento de e-mails
    • Gerenciamento de faturas
    • Gestão da comunicação
    • Gestão de calendários
    • Gestão de campanhas
    • Gestão de compromissos
    • Gestão de conteúdo
    • Gestão de leads
    • Gestão de marketing por SMS
    • Gestão de modelos
    • Gestão de múltiplas contas
    • Gestão de oportunidades
    • Gestão de publicidade
    • Gestão de reservas
    • Gestão de respostas
    • Gestão do pipeline
    • Gestão do pipeline de vendas
    • Histórico de faturas
    • Histórico do cliente
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração da contabilidade
    • Integração de QuickBooks
    • Integração de bate-papo interno
    • Integração de redes sociais
    • Integração multicanal de redes sociais
    • Integrações de terceiros
    • Lead Nurturing
    • Lembretes
    • Loja online
    • Marcação
    • Marketing de multicanal
    • Marketing de pesquisa
    • Marketing por e-mail
    • Marketing social
    • Mensagens de SMS
    • Mensagens de texto em massa
    • Mensagens em dois sentidos
    • Mensagens programadas
    • Modelos de e-mails
    • Modelos personalizáveis
    • Monitoramento
    • Monitoramento das redes sociais
    • Monitoramento de revisões
    • Múltiplas campanhas
    • Notificação de avaliações
    • Notificações em tempo real
    • Orçamentos/estimativas
    • Pagamentos eletrônicos
    • Pagamentos móveis
    • Pagamentos online
    • Painel de atividades
    • Palavras-chave móveis
    • Participação do cliente
    • Perfis sociais de clientes
    • Personalização de mensagens
    • Pesquisa e filtro
    • Planejamento de campanhas
    • Ponto de vendas (PDV)
    • Portal de cobrança
    • Portal do cliente
    • Processamento de cartões de crédito
    • Processamento de lotes
    • Processamento de pagamentos
    • Promoção social
    • Publicação automática
    • Páginas de início/formulários web
    • Rastreamento de cliques
    • Rastreamento de e-mails
    • Rastreamento de fonte
    • Rastreamento de interações
    • Rastreamento de marca
    • Rastreamento de recomendações
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Renovação automática de pedidos
    • Reservas de quartos
    • Reservas online
    • Respostas automáticas
    • Segmentação
    • Segmentação de clientes
    • Segmentação de leads
    • Segmentação por público
    • Sincronização de calendários
    • Sistema de calendário ou lembretes
    • Solicitação de avaliação
    • Suporte do cliente
    • Várias localizações

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    Avaliações

    Classificação geral

    4,2 /5
    (344)
    Relação qualidade/preço
    4,1/5
    Recursos
    4,1/5
    Praticidade
    4,1/5
    Suporte ao cliente
    4,3/5

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    Exibindo 5 avaliações de 344
    Neta W.
    Classificação geral
    • Setor: Seguros
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    THRYV is helping my business grow

    Avaliado em 29/04/2021

    Thryv and the staff has been amazing in helping me get my small business off the ground (during a...

    Thryv and the staff has been amazing in helping me get my small business off the ground (during a ppandemic!). Every day I learn something new. I believe it is going to further assist in growing and maintaining my business.

    Vantagens

    Thryv is easy to set up and use. The training and customer service are the best I have found. They are very attentive, even reaching out to me to make sure I am getting the most from my system. I am so pleased that I can post to ALL my social media sites at once and set up my posts for the future. I am pleased that my birthday greetings are also automated and that I can schedule special "announcments" and campaigns.

    Desvantagens

    There are some functions that I don't use in my business and I feel they clutter my dashboard.

    Alternativas consideradas

    Salesforce Service Cloud

    Razões para mudar para o Thryv

    I felt that Sales Force did not meet my needs and Thryv was the best value.

    Resposta do Thryv

    Hi Neta, thank you for this review and for making our day! We are proud to hear that the Thryv software and team are helping you with your business. We always say it is the little things that impress your customers and the automated birthday shoutouts put that extra little touch to connecting with them. Whenever you need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

    John V.
    Classificação geral
    • Setor: Formação profissional e coaching
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Thryv is the superior online small business management platform.

    Avaliado em 05/03/2021

    Again, the customer service and tech support is top notch, and blows all the competition away. As...

    Again, the customer service and tech support is top notch, and blows all the competition away. As does the platform. Stop reading my review and join now! You can get a free demo customized to your needs by contacting [SENSITIVE CONTENT HIDDEN] Tell him John V sent you and that he owes me a steak.

    Vantagens

    Often, systems that try to be everything tend to have weak spots, or fail to fulfill promises. Not Thryv. The system is so robust and comprehensive, I still can't believe how amazing it is, and how few people I know who use it. I do all of my client, scheduling, billing, marketing, social media and web site management through Thryv. I would have taken me months or longer for me to set up what Thryv offers essentially out of the box, and it simplifies all those business facets by both consolidating them in to their platform and making them either easy to use or automated.

    Desvantagens

    There is a learning curve to it, but any robust system will have one. However, Thryv customer support is the best I have ever experienced anywhere. Yes, ever. They call me to ask if I have any needs, and set up personal appointments by Zoom to walk me through the system to learn and customize it. I don't know of any other company doing that. Plus, there is 24/7 live chat and phone support.

    Alternativas consideradas

    Calendly, Schedulicity e Doodle

    Razões para mudar para o Thryv

    The unparalleled business solutions all in one package and integrated, and the customer support.

    Resposta do Thryv

    Hi John, it always makes our day when we hear how great Thryv is working for our valued clients. From the sound of it, you are a Thryv Expert, and reaching your clients on a whole new level. To get even more out of Thryv, feel free to join our Facebook Group - High Thryver's. You can engage with other Thryv Users and get the latest updates on Thryv. - Gabe

    https://www.facebook.com/groups/highthryvers

    Mari S.
    Classificação geral
    • Setor: Saúde, bem-estar e condicionamento físico
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Try this one first!

    Avaliado em 27/07/2021

    New business, so still settling in.

    New business, so still settling in.

    Vantagens

    instead of going through the process of trying out similar products, this is the one to try with the training you have, it's more than just computer software without resources.

    Desvantagens

    Integration was fine, I'm still getting used to some of the features, so all is good for now!

    Resposta do Thryv

    Hi Mari, thank you for this review and for being an advocate of Thryv. Whenever you need assistance, please call our Free 24-Hour Thryv Support line at 844-998-4798. - Gabe

    Jenny L.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Outro durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 0.0 /10

    Poor Customer Support, still withdraw full price from your account even though they said not

    Avaliado em 26/01/2020

    I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my...

    I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.

    Vantagens

    If you have a full-time staff to use this software to run your business then it should be okay.

    Desvantagens

    1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.

    2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.

    3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.

    Resposta do Thryv

    Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor

    Brittany C.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 11-50 funcionários
    • Usado Diariamente durante Mais de um ano
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Best Software I Have Tried

    Avaliado em 20/05/2021

    9 out of 10

    9 out of 10

    Vantagens

    I love being able to have the information I need regarding scheduling in once place. All of my correspondence with customers is in one place from the initial appointment, to estimates, and job approvals.

    Desvantagens

    I run multiple crews and the the way the schedule works doesnt allow me to group on crews daily appts so I have to color code but it doesnt flow as I need it to and can be hard to read and ease to confuse tasks if you dont really pay attention. It is hurt us a few times but I am hoping it will soon be a non-issue.

    Example: If I have four jobs to divide between two crews, depending on when the work comes in and appointments determines on where on the daily calander the appt is placed and it would be really nice to be able to reorder appoints to when i have multiple appointments for different crews that are scheduled for the same time I can flip flop the placement so one crews appoints are together in the order they should be run instead of mixed and set due to how the calendar enterers information.

    Resposta do Thryv

    Hi Brittany, thank you so much for your review and feedback. Thryv is continuing to evolve and will release enhancements throughout 2021. In your Thryv Dashboard, you can leave suggestions to our team and follow the topic for the latest updates. - Gabe

    Exibindo 5 avaliações de 344 Leia todas as avaliações

    Perguntas frequentes sobre o Thryv

    Abaixo estão algumas perguntas frequentes sobre o Thryv.

    O Thryv oferece os seguintes planos de pagamento:

    • A partir de:
    • Teste Grátis: Não disponível

    Os clientes habituais do Thryv são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500

    O Thryv está nos seguintes idiomas:

    alemão, espanhol, francês, hebraico, inglês, polonês, português, russo

    O Thryv é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Thryv se integra com os seguintes aplicativos:

    AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Emburse Abacus, Evernote Teams, Facebook, FullContact, Gmail, GoCanvas, GoToWebinar, Google Calendar, Google Contacts, Google Docs, Google Forms, HelloSign, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, JotForm, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Microsoft 365, Microsoft Excel, Pardot, PayPal, Pipedrive, QuickBooks Commerce, Quickbooks Online, RightSignature, SalesRabbit, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio, Twitter, WordPress, Zapier, Zoho Books

    O Thryv oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Thryv.