Sobre o Thryv

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.

Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.

Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.

Principais benefícios do Thryv

  • Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

  • Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

  • Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

  • Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

  • Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.

  • Dispositivos

    Porte da empresa

    P M G

    Mercados

    Estados Unidos

    Idiomas

    alemão, espanhol, francês, hebraico, inglês e outros 3, polonês, português, russo

    Imagens

    The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more
    Businesses can boost their online presence by deploying listings across the web
    Clients can be managed within the in-built CRM
    Users can manage invoices and bookings and track the amount of overdue or open payments
    Appointments can be scheduled within Thryv and automatically added to the calendar
    Ver mais 6
    Thryv - Vídeo
    Captura de tela do Thryv: The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more Captura de tela do Thryv: Businesses can boost their online presence by deploying listings across the web Captura de tela do Thryv: Clients can be managed within the in-built CRM Captura de tela do Thryv: Users can manage invoices and bookings and track the amount of overdue or open payments Captura de tela do Thryv: Appointments can be scheduled within Thryv and automatically added to the calendar

    Recursos

    Total de recursos do Thryv: 136

    • API
    • Acesso para Celular
    • Acompanhamento de atividades
    • Agendamento automatizado
    • Agendamento de aulas
    • Agendamento de campanhas
    • Agendamento de compromissos
    • Agendamento de eventos
    • Agendamento de grupo
    • Agendamento de postagens
    • Agendamento de retorno de chamada
    • Análise de dados/Rastreamento do ROI
    • Análise de sentimentos
    • Armazenamento de documentos
    • Automação de marketing
    • Ações ativadas por eventos
    • Banco de dados de clientes
    • Banco de dados de contatos
    • Banco de dados do cliente
    • Bate-papo ao vivo
    • Bate-papo/Mensagens instantâneas
    • Biblioteca de imagens
    • Bloqueador de spams
    • CRM
    • CTAs personalizáveis
    • Calendário de marketing
    • Calendários de equipe
    • Campanhas gota a gota
    • Campos personalizáveis
    • Captura de leads
    • Classificações/avaliações
    • Cobrança e faturamento
    • Compromissos recorrentes
    • Confirmação/lembretes
    • Conformidade com CAN SPAM
    • Conteúdo dinâmico
    • Controles/permissões de acesso
    • Convites e lembretes por e-mail
    • Criação de faturas
    • Cupons móveis
    • Cálculos de impostos
    • Códigos curtos
    • Distribuição de leads
    • Editor de WYSIWYG
    • Estimativas
    • Faturas personalizáveis
    • Faturação online
    • Geração de avaliações
    • Gerenciamento de comentários
    • Gerenciamento de comentários negativos
    • Gerenciamento de contatos
    • Gerenciamento de e-mails
    • Gerenciamento de faturas
    • Gestão da comunicação
    • Gestão de calendários
    • Gestão de campanhas
    • Gestão de compromissos
    • Gestão de conteúdo
    • Gestão de leads
    • Gestão de marketing por SMS
    • Gestão de modelos
    • Gestão de múltiplas contas
    • Gestão de oportunidades
    • Gestão de publicidade
    • Gestão de reservas
    • Gestão de respostas
    • Gestão do pipeline
    • Gestão do pipeline de vendas
    • Histórico de faturas
    • Histórico do cliente
    • Imagem de marca personalizável
    • Importação/exportação de dados
    • Integração de bate-papo interno
    • Integração de redes sociais
    • Integração multicanal de redes sociais
    • Integrações de terceiros
    • Lead Nurturing
    • Lembretes
    • Marcação
    • Marketing de multicanal
    • Marketing de pesquisa
    • Marketing por e-mail
    • Marketing social
    • Mensagens de SMS
    • Mensagens de texto em massa
    • Mensagens em dois sentidos
    • Mensagens programadas
    • Modelos de e-mails
    • Modelos personalizáveis
    • Monitoramento das redes sociais
    • Monitoramento de revisões
    • Múltiplas campanhas
    • Notificação de avaliações
    • Notificações em tempo real
    • Orçamentos/estimativas
    • Pagamentos eletrônicos
    • Pagamentos móveis
    • Pagamentos online
    • Painel
    • Painel de atividades
    • Palavras-chave móveis
    • Participação do cliente
    • Perfis sociais de clientes
    • Personalização de mensagens
    • Pesquisa e filtro
    • Planejamento de campanhas
    • Ponto de vendas (PDV)
    • Portal de cobrança
    • Portal do cliente
    • Processamento de cartões de crédito
    • Processamento de lotes
    • Processamento de pagamentos
    • Promoção social
    • Publicação automática
    • Páginas de início/formulários web
    • Rastreamento de cliques
    • Rastreamento de e-mails
    • Rastreamento de fonte
    • Rastreamento de interações
    • Rastreamento de interações
    • Rastreamento de marca
    • Rastreamento de recomendações
    • Relatórios de vendas
    • Relatórios e análise de dados
    • Reservas de quartos
    • Reservas online
    • Respostas automáticas
    • Segmentação
    • Segmentação de clientes
    • Segmentação de leads
    • Segmentação por público
    • Sincronização de calendários
    • Sistema de calendário ou lembretes
    • Solicitação de avaliação
    • Suporte do cliente
    • Várias localizações

    Alternativas

    Marketing 360

    4,7
    #1 alternativa ao Thryv
    Marketing 360 is trusted by over 20,000 small businesses. Business owners use our business growth platform because the...

    Zoho CRM

    4,2
    #2 alternativa ao Thryv
    O Zoho CRM ajuda empresas de todos os tamanhos a fechar negócios de maneira mais inteligente, melhor e mais rápida.

    Bitrix24

    4
    #3 alternativa ao Thryv
    O Bitrix24 é uma plataforma gratuita de colaboração com código aberto e na nuvem, que oferece ferramentas de CRM,...

    User.com

    4,6
    #4 alternativa ao Thryv
    O User.com é uma plataforma de automação de marketing que visa aumentar a participação e melhorar a conversão usando...

    Avaliações

    Classificação geral

    4,2 /5
    (314)
    Relação qualidade/preço
    4/5
    Recursos
    4,1/5
    Praticidade
    4,1/5
    Suporte ao cliente
    4,2/5

    Já tem o Thryv?

    Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

    Escreva uma avaliação!
    Exibindo 5 avaliações de 314
    Stephen r. O.
    Classificação geral
    • Setor: Materiais de construção
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    THRYV is Excellent!

    Avaliado em 05/10/2020

    Fantastic Overall Experience! We now have an up-to-date software that serves our company and our...

    Fantastic Overall Experience! We now have an up-to-date software that serves our company and our customer base to its highest potential possible.

    Vantagens

    That it is user friendly for myself and my sales team. The communication aspect has changed the game for our company. We all know what is going on with each other's customers at any given time and it has made us look that much more professional in the building supplies industry. Tracking the 7 key components has been important for my role - Leads, Appointments, Conversion Rates, etc.........

    Desvantagens

    Cannot cc in the emailing portion and the limit of characters in the text and email side.

    Resposta do Thryv

    Hi Stephen, one of Thryv's goal is to make communication between your team and your clients easy, and it is great to hear it is working for you, making you a leader in your industry.

    Thryv is always evolving, and your suggestions help us do that. If you would like, in your Thryv Dashboard, on the lower right, you can leave your ideas there for our team to see. - Gabe

    John V.
    Classificação geral
    • Setor: Formação profissional e coaching
    • Porte da empresa: Profissional autônomo
    • Usado Diariamente durante 6 a 12 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 10.0 /10

    Thryv is the superior online small business management platform.

    Avaliado em 05/03/2021

    Again, the customer service and tech support is top notch, and blows all the competition away. As...

    Again, the customer service and tech support is top notch, and blows all the competition away. As does the platform. Stop reading my review and join now! You can get a free demo customized to your needs by contacting [SENSITIVE CONTENT HIDDEN] Tell him John V sent you and that he owes me a steak.

    Vantagens

    Often, systems that try to be everything tend to have weak spots, or fail to fulfill promises. Not Thryv. The system is so robust and comprehensive, I still can't believe how amazing it is, and how few people I know who use it. I do all of my client, scheduling, billing, marketing, social media and web site management through Thryv. I would have taken me months or longer for me to set up what Thryv offers essentially out of the box, and it simplifies all those business facets by both consolidating them in to their platform and making them either easy to use or automated.

    Desvantagens

    There is a learning curve to it, but any robust system will have one. However, Thryv customer support is the best I have ever experienced anywhere. Yes, ever. They call me to ask if I have any needs, and set up personal appointments by Zoom to walk me through the system to learn and customize it. I don't know of any other company doing that. Plus, there is 24/7 live chat and phone support.

    Resposta do Thryv

    Hi John, it always makes our day when we hear how great Thryv is working for our valued clients. From the sound of it, you are a Thryv Expert, and reaching your clients on a whole new level. To get even more out of Thryv, feel free to join our Facebook Group - High Thryver's. You can engage with other Thryv Users and get the latest updates on Thryv. - Gabe

    https://www.facebook.com/groups/highthryvers

    Jenny L.
    Classificação geral
    • Setor: Construção
    • Porte da empresa: 2-10 funcionários
    • Usado Outro durante Mais de dois anos
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 0.0 /10

    Poor Customer Support, still withdraw full price from your account even though they said not

    Avaliado em 26/01/2020

    I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my...

    I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.

    Vantagens

    If you have a full-time staff to use this software to run your business then it should be okay.

    Desvantagens

    1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.

    2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.

    3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.

    Resposta do Thryv

    Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor

    Richard B.
    Classificação geral
    • Setor: Música
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    New User

    Avaliado em 27/01/2021

    I like the website more than the one we were using.

    I like the website more than the one we were using.

    Vantagens

    I use the website the most which is critical.. I'm still learning the other features which will raise our ratings I'm sure.

    Desvantagens

    Need more help on using and integrating the features.

    Resposta do Thryv

    Hi Richard, thank you for your review. We are glad to hear that you are enjoying your website and ThryvPay. Whenever you need help with Thryv's features, we offer tutorial videos, or you can call our 24-Hour Thryv Support team at 844-998-4798. - Gabe

    Garrett B.
    Classificação geral
    • Setor: Serviços meio ambientais
    • Porte da empresa: 2-10 funcionários
    • Usado Diariamente durante 1 a 5 meses
    • Fonte da avaliação

    Classificação geral

    • Relação qualidade/preço
    • Praticidade
    • Suporte ao cliente
    • Probabilidade de recomendação 8.0 /10

    A Huge Help for Small Businesses

    Avaliado em 25/08/2020

    Thryv launched my company and helped me grow to a place where I needed more specific software to...

    Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.

    Vantagens

    I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.

    Desvantagens

    Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.

    Resposta do Thryv

    Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
    - Gabe

    Exibindo 5 avaliações de 314 Leia todas as avaliações

    Perguntas frequentes sobre o Thryv

    Abaixo estão algumas perguntas frequentes sobre o Thryv.

    O Thryv oferece os seguintes planos de pagamento:

    • A partir de:
    • Teste Grátis: Não disponível

    Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.

    Não temos informações sobre os recursos do Thryv.

    Os clientes habituais do Thryv são:

    Profissional autônomo, 2-10, 11-50, 51-200, 201-500

    O Thryv está nos seguintes idiomas:

    alemão, espanhol, francês, hebraico, inglês, polonês, português, russo

    O Thryv é compatível com os seguintes dispositivos:

    Android (celular), iPhone (celular), iPad (tablet)

    O Thryv se integra com os seguintes aplicativos:

    AWeber, Acuity Scheduling, Better Proposals, BombBomb, Chatfuel, ClickFunnels, Constant Contact, ConvertKit, Dropbox Business, Emburse Abacus, Evernote Business, Facebook, FullContact, Gmail, GoCanvas, GoToWebinar, Google Calendar, Google Contacts, Google Docs, Google Forms, HelloSign, Highrise, HubSpot CRM, Instagram, Invoice Ninja, Join.Me, JotForm, Keap, Limo Anywhere, LinkedIn for Business, LiveChat, Mailchimp, Mailgun, Microsoft 365, Microsoft Excel, Pardot, PayPal, Pipedrive, QuickBooks Commerce, Quickbooks Online, RightSignature, SalesRabbit, Salesforce Sales Cloud, Shopify, SignRequest, Slack, Square Point of Sale, Stripe, Thinkific, Trello, Twilio Voice, Twitter, WordPress, Zapier, Zoho Books

    O Thryv oferece as seguintes opções de suporte:

    Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, 24 horas por dia (representante ao vivo), Bate-papo

    Categorias relacionadas

    Veja todas as categorias de software encontradas para Thryv.