Thryv

All-in-one management software built for small business

4,1 /5 (247 avaliações) Escreva uma avaliação!

Resumo do Thryv

O que é o Thryv?

Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.

Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.

Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.

Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.

Resumo do Thryv

Preços

A partir de
N/A

Opções de preços

Teste Grátis
Relação qualidade/preço

Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.


Recursos do Thryv

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos
Idiomas
Inglês, Francês, Alemão, Hebreu, Polonês e outros 3, Português, Russo, Espanhol

Mídias

The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more
Businesses can boost their online presence by deploying listings across the web
Clients can be managed within the in-built CRM
Users can manage invoices and bookings and track the amount of overdue or open payments
Appointments can be scheduled within Thryv and automatically added to the calendar
Thryv - Vídeo Captura de tela do Thryv: The dashboard provides users with an overview of finances, calendar events clients, campaigns, and more Captura de tela do Thryv: Businesses can boost their online presence by deploying listings across the web Captura de tela do Thryv: Clients can be managed within the in-built CRM Captura de tela do Thryv: Users can manage invoices and bookings and track the amount of overdue or open payments Captura de tela do Thryv: Appointments can be scheduled within Thryv and automatically added to the calendar

Thryv - Avaliações

Thryv - Avaliações

Classificação geral
4,1
/
5
Excelente
148

Muito bom
46

Regular
11

Ruim
4

Péssimo
38

Relação qualidade/preço
3,9
Recursos
3,9
Praticidade
3,9
Suporte ao cliente
4,1
79% dos usuários recomendam este app
John S.

Crafting your message

I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.


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Curtis B.

Thryving

I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.


Traduzir com Google
Garrett B.

A Huge Help for Small Businesses

Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.


Traduzir com Google
Jenny L.

Poor Customer Support, still withdraw full price from your account even though they said not

I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.


Traduzir com Google
Avaliador Verificado

Yes, You Can Do It All

I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.


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John S.
Setor: Seguros
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Crafting your message

Usado Diariamente durante 1 a 5 meses
Avaliado em 02/06/2020
Fonte da avaliação: Capterra

I really have had a great experience. [SENSITIVE CONTENT HIDDEN] has been so helpful and he gets back to me quickly. It's a good feeling to have someone like this to help me.

Vantagens

I love the central location for everything, and I mean EVERYTHING! Before Thryv, I spent so much time and money on different solutions for different business needs. Thryv keeps it all in one place, and the coaching along the way is really helpful.

Desvantagens

Well, it isn't a con, but there is a lot to learn at first. I would say that there are so many options, it can seem overwhelming at first. But stick with your account manager and the specialists, and you will be fine.

Traduzido para o Português

Resposta do Thryv

Hey John. Thanks for the review. We appreciate your thoughts and are so excited you've been enjoying Thryv! Please let us know how we can ever assist you. Whether that's a simple question or something more in detail. We're here to help! Thanks again! -Chandlor

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Curtis B.
Setor: Design
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

Thryving

Usado Diariamente durante Mais de um ano
Avaliado em 15/01/2020
Fonte da avaliação: Capterra

I love it, my clients love it. It’s been user friendly for all. Definitely will recommend to all business people looking to have better control over their business and schedule. Website is rarely down. Bugs are usually fixed fairly quickly.

Vantagens

Accessible anywhere at anytime inside and outside the country.. has necessary features to get the job done.

Desvantagens

Very little. Importing client list. Setting up correct Address for email confirmation response.

Traduzido para o Português

Resposta do Thryv

Hi Curtis! I'm so glad to hear both you and your clients are loving Thryv! If there's ever any issues you need help with, or any questions we can answer, please don't hesitate to reach out! -Chandlor

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Garrett B.
Setor: Serviços meio ambientais
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

A Huge Help for Small Businesses

Usado Diariamente durante 1 a 5 meses
Avaliado em 25/08/2020
Fonte da avaliação: Capterra

Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.

Vantagens

I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.

Desvantagens

Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.

Traduzido para o Português

Resposta do Thryv

Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
- Gabe

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Jenny L.
Setor: Construção
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Poor Customer Support, still withdraw full price from your account even though they said not

Usado Outro durante Mais de dois anos
Avaliado em 26/01/2020
Fonte da avaliação: SoftwareAdvice

I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.

Vantagens

If you have a full-time staff to use this software to run your business then it should be okay.

Desvantagens

1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.

2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.

3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.

Traduzido para o Português

Resposta do Thryv

Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 0.0/10

Avaliador Verificado
Setor: Seguros
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Yes, You Can Do It All

Usado Diariamente durante 1 a 5 meses
Avaliado em 09/08/2020
Fonte da avaliação: Capterra

I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.

Vantagens

You can run your business on a single, intuitive platform with all the support you could want. The website design team is a huge value.

Desvantagens

So much to learn, so little time. This is a powerful platform giving you all the arms you need to handle all the hats you wear as a small business owner. This thing is a beast for capability. It's worth the time & effort to become its master.

Traduzido para o Português

Resposta do Thryv

Hi, we are glad to hear that you are enjoying Thryv! Our software comes with many features, and the great thing is that it's here when you're ready for it. If you need any help, please call into our free, 24-hour Thryv support line. Our Thryv Service Specialists are available and ready to assist! - Gabe

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,9/10
Baseado em 247 usuários
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Preço do Thryv

Preço do Thryv

A partir de
N/A
Teste Grátis
Relação qualidade/preço

Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.

Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.

Relação qualidade/preço
3,9/5
Baseado em 247 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Thryv

Recursos do Thryv

API
Acompanhamento de atividades
Banco de dados de contatos
Banco de dados do cliente
Campos personalizados
Criação de relatórios personalizável
Gerenciamento de contatos
Gestão de calendários
Imagem de marca personalizável
Importação/exportação de dados
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Lembretes
Modelos personalizáveis
Notificações automáticas
Pagamentos eletrônicos
Painel de atividades
Questionários e feedback
Relatórios e estatística
Recursos
3,9/5
Baseado em 247 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre Thryv

Mais informações sobre Thryv

Principais recursos do Thryv

  • Activity dashboard
  • Advertising management
  • Analytics/ROI tracking
  • Appointment reminders
  • Automatic reminders
  • Booking management
  • Calendar management
  • Calendar sync
  • Callback scheduling
  • Campaign planning
  • Campaign scheduling
  • Chat
  • Class scheduling
  • Click-through tracking
  • Client portal
  • Communication management
  • Contact database
  • Contact import/export
  • Content / blogging platform
  • Credit card processing
  • Custom fields
  • Customer review platform
  • Customer segmentation
  • Customizable templates
  • Electronic payments
  • Email invitations & reminders
  • Email tracking
  • Estimating
  • Event scheduling
  • Feedback management
  • Filtered views
  • Interaction tracking
  • Internal chat integration
  • Invoice management
  • Landing pages / web forms
  • Lead segmentation
  • Marketing automation integration
  • Multi-channel marketing
  • Online booking
  • Online booking integration
  • Opportunity management
  • Permission management
  • Quote management
  • Quotes/proposals
  • Ratings & reviews
  • Recurring appointments
  • Review monitoring
  • SMS integration
  • SMS marketing
  • Search functionality
  • Search marketing
  • Segmentation
  • Social marketing
  • Social media monitoring
  • Social network marketing
  • Source tracking
  • Tagging

Vantagens

  • Contact and Customer Management: Manage your contact and customer database. Segment and filter data with custom tags to fit your business. Gain insights into every individual with automatic internet cross-referencing. Thryv searches the web and consolidates data from social profiles and online databases, linking it to your records.

  • Appointment Booking: Help clients book appointments, group classes, and events 24/7 with Thryv's online booking tool that integrates wth your website, business listings, and a custom online client portal. Then sync your team's calendars so you have visibility into your business's workload and team's time.

  • Social Media: Connect Thryv to top social media sites like Facebook, Twitter, LinkedIn, Google+ and Instagram. Schedule social media posts at once, or in advance, and push content out straight from Thryv. Access Thryv’s library of pre-written posts to gain inspiration and save time.

  • Online Payment Processing: Process credit card payments within Thryv both online, or on the spot in person. Thryv integrates with PayPal's Braintree to offer the most competitive rates in the market. Businesses can also send professional, electronic quotes, estimates, invoices and receipts, to help get paid on time, every time.

  • Online Presence: Businesses can load and lock consistent information across the top business listings sites online including Google, Facebook and more, to improve search engine optimization and get found easily. Thryv also handles online reputation management so business owners can view and manage online ratings and reviews, responding to feedback in real time.

  • Perguntas frequentes sobre o Thryv

    Perguntas frequentes sobre o Thryv

    Abaixo estão algumas perguntas frequentes sobre o Thryv.

    P: Que tipo de planos o Thryv oferece?

    O Thryv oferece os seguintes planos de pagamento:

    Teste Grátis: Não disponível

    Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.

    P: Quais são os principais recursos do Thryv?

    O Thryv oferece os seguintes recursos:

    • Activity dashboard
    • Advertising management
    • Analytics/ROI tracking
    • Appointment reminders
    • Automatic reminders
    • Booking management
    • Calendar management
    • Calendar sync
    • Callback scheduling
    • Campaign planning
    • Campaign scheduling
    • Chat
    • Class scheduling
    • Click-through tracking
    • Client portal
    • Communication management
    • Contact database
    • Contact import/export
    • Content / blogging platform
    • Credit card processing
    • Custom fields
    • Customer review platform
    • Customer segmentation
    • Customizable templates
    • Electronic payments
    • Email invitations & reminders
    • Email tracking
    • Estimating
    • Event scheduling
    • Feedback management
    • Filtered views
    • Interaction tracking
    • Internal chat integration
    • Invoice management
    • Landing pages / web forms
    • Lead segmentation
    • Marketing automation integration
    • Multi-channel marketing
    • Online booking
    • Online booking integration
    • Opportunity management
    • Permission management
    • Quote management
    • Quotes/proposals
    • Ratings & reviews
    • Recurring appointments
    • Review monitoring
    • SMS integration
    • SMS marketing
    • Search functionality
    • Search marketing
    • Segmentation
    • Social marketing
    • Social media monitoring
    • Social network marketing
    • Source tracking
    • Tagging

    P: Quem costuma usar o Thryv?

    Os clientes habituais do Thryv são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o Thryv está?

    O Thryv está nos seguintes idiomas:

    Inglês, Francês, Alemão, Hebreu, Polonês, Português, Russo, Espanhol

    P: Que tipo de planos o Thryv oferece?

    Não temos informações sobre os planos de pagamento do Thryv.

    P: O Thryv é compatível com disponíveis móveis?

    O Thryv é compatível com os seguintes dispositivos:

    Android, iPhone, iPad

    P: O Thryv se integra com quais outros aplicativos?

    O Thryv se integra com os seguintes aplicativos:

    Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress

    P: Que nível de suporte o Thryv oferece?

    O Thryv oferece as seguintes opções de suporte:

    Suporte por telefone, Suporte online, Base de conhecimento, Fórum