Thryv
All-in-one management software built for small business
4,2 /5 (285 avaliações) Escreva uma avaliação!Resumo do Thryv
O que é o Thryv?
Thryv is the all-in-one management software built for small business. Unlike other software, Thryv integrates features like contact management, CRM, text (SMS) and email marketing, online listings and reputation management, online appointment booking, social media scheduling, payment processing, and more. Small businesses only need one tool, one login, and one screen to manage it all. Thryv works on iOS and Android-operated mobile device so business owners have completed access and visibility to Thryv on-the-go, 24/7.
Thryv starts with contact and customer management through its built-in, fully functional CRM. Businesses can manage their contact database, engage and nurture leads through scheduled communications, and gain insight into customers through enriched data analytics. Businesses can then communicate with contacts and customers through text (SMS) and email, all from one dashboard. Business owners can schedule automatic reminders to respond to client messages, or trigger appointment and payment reminders to clients in advance.
Businesses also use Thryv to establish an online presence, with consistent business listings across over 60 trusted sites as well as a custom web portal for engaging new and current clients. Thryv includes reputation management, so business owners can also monitor their online ratings and reviews, and respond to feedback quickly.
Thryv handles online appointment scheduling and booking management for one-on-one appointments, group classes, and other large-scale events. It includes calendar syncing, so business owners get insight into their staff's schedules. Schedule automatic reminders in advance to reduce the number of no shows. Let clients pay you upon booking, in advance, on a payment schedule or by installment, at the time of appointment, or later, all from Thryv. Thryv integrates with PayPal's Braintree to offer credit card processing and mobile card scanning at competitive, no surprises, rates.
Resumo do Thryv
Preços
Opções de preços
Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.
Recursos do Thryv
Mídias
Thryv - Avaliações
Thryv - Avaliações
THRYV is Excellent!
Fantastic Overall Experience! We now have an up-to-date software that serves our company and our customer base to its highest potential possible.
A Huge Help for Small Businesses
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Tax business review
Great
Poor Customer Support, still withdraw full price from your account even though they said not
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Yes, You Can Do It All
I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.
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THRYV is Excellent!
Vantagens
That it is user friendly for myself and my sales team. The communication aspect has changed the game for our company. We all know what is going on with each other's customers at any given time and it has made us look that much more professional in the building supplies industry. Tracking the 7 key components has been important for my role - Leads, Appointments, Conversion Rates, etc.........
Desvantagens
Cannot cc in the emailing portion and the limit of characters in the text and email side.
Resposta do Thryv
Hi Stephen, one of Thryv's goal is to make communication between your team and your clients easy, and it is great to hear it is working for you, making you a leader in your industry.
Thryv is always evolving, and your suggestions help us do that. If you would like, in your Thryv Dashboard, on the lower right, you can leave your ideas there for our team to see. - Gabe
A Huge Help for Small Businesses
Thryv launched my company and helped me grow to a place where I needed more specific software to meet my growing needs. I couldn't have imagined a better way to launch my business.
Vantagens
I love how Thryv puts all the major pieces of software automation for a small business into one location that is easily accessible via a web browser or app. For small business owners who also work in the field, the Thryv App is critical to continue switching out the technician and manager hats.
Desvantagens
Thryv is a great piece of software but, because it is built for a generic audience, lacks features necessary for some specific industries. For me in pest control, there are a lot of pieces of Thryv that would make me want to use it as my primary system; however, because it is missing a couple critical pieces of data that I need to collect (like weather when we are spraying and pesticides we apply), I needed to buy another system which I use more than Thryv.
Resposta do Thryv
Hey Garrett, thank you for your feedback, we are excited that you are enjoying Thryv! Our team is always open to feedback. On your Thryv dashboard, you'll see the feedback button in the bottom right-hand corner. Let us know what you would need to make the system work for your industry. We look forward to hearing your ideas.
- Gabe
Tax business review
Great
Vantagens
I love the features and functionality it is a user friendly products
Desvantagens
It can not connect to a dialer system which i need really bad may have to get another crm due to this issue
Resposta do Thryv
Hi Nicole, thank you for taking the time out of your day to leave us this review. Thryv is always looking for ways to improve and evolve. In your dashboard, you can leave any suggestions you have and stay up-to-date on the topic. - Gabe
Poor Customer Support, still withdraw full price from your account even though they said not
I had to reach out to their [SENSITIVE CONTENT HIDDEN] about 1+ years ago in order to get my website fix because they keep on pushing from one team to another. I have been frustrated with their unprofessional customer services since 2017 and I'm about to send another email to the [SENSITIVE CONTENT HIDDEN] about this ridiculous charge of $199. This is a scam and rip-off from their customers who decided to leave.
Vantagens
If you have a full-time staff to use this software to run your business then it should be okay.
Desvantagens
1. You need to constantly check your website because you know when they mess it up to become a blank page. You will not get an easy resolution from their CSR without a request to speak with the manager.
2. If you terminate the agreement earlier then they hold you accountable to pay them until the term expired. On the other hand, when the term is expired and they continue to charge you month-to-monthly without giving you the courtesy email to let you know about the term being the change.
3. I was 3 or 4 days into the new month and request to terminate because my contract has been expired for I don't even know how long. [SENSITIVE CONTENT HIDDEN] promised me that she will wave the 1-time pro-rate fee that give me the weekend to retrieve all the emails that I need and forward it to my Google account. That was a lied and on Monday I got charge for the full-price $199. I have appeal with my bank and call Thryv, they have the nerve to tell me that they are not going to refund the charge. If you are looking then stay away from Thryv.
Resposta do Thryv
Hey Jenny! Very sorry for all the trouble! I sent your concerns over to our Client Care Escalations team! They'll be getting back to you as soon as possible! Please let us know what else we can assist you with. -Chandlor
Yes, You Can Do It All
I now have the ability to see what is happening with my business under one roof. Like a wheel, there still may be addition spokes, but Thryv is the hub. It is the command center.
Vantagens
You can run your business on a single, intuitive platform with all the support you could want. The website design team is a huge value.
Desvantagens
So much to learn, so little time. This is a powerful platform giving you all the arms you need to handle all the hats you wear as a small business owner. This thing is a beast for capability. It's worth the time & effort to become its master.
Resposta do Thryv
Hi, we are glad to hear that you are enjoying Thryv! Our software comes with many features, and the great thing is that it's here when you're ready for it. If you need any help, please call into our free, 24-hour Thryv support line. Our Thryv Service Specialists are available and ready to assist! - Gabe
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Preço do Thryv
Preço do Thryv
Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.
Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.
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Recursos do Thryv
Recursos do Thryv
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Categorias
Categorias
Mais informações sobre Thryv
Mais informações sobre Thryv
Principais recursos do Thryv
- Activity dashboard
- Advertising management
- Analytics/ROI tracking
- Appointment reminders
- Automatic reminders
- Booking management
- Calendar management
- Calendar sync
- Callback scheduling
- Campaign planning
- Campaign scheduling
- Chat
- Class scheduling
- Click-through tracking
- Client portal
- Communication management
- Contact database
- Contact import/export
- Content / blogging platform
- Credit card processing
- Custom fields
- Customer review platform
- Customer segmentation
- Customizable templates
- Electronic payments
- Email invitations & reminders
- Email tracking
- Estimating
- Event scheduling
- Feedback management
- Filtered views
- Interaction tracking
- Internal chat integration
- Invoice management
- Landing pages / web forms
- Lead segmentation
- Marketing automation integration
- Multi-channel marketing
- Online booking
- Online booking integration
- Opportunity management
- Permission management
- Quote management
- Quotes/proposals
- Ratings & reviews
- Recurring appointments
- Review monitoring
- SMS integration
- SMS marketing
- Search functionality
- Search marketing
- Segmentation
- Social marketing
- Social media monitoring
- Social network marketing
- Source tracking
- Tagging
Vantagens
Perguntas frequentes sobre o Thryv
Perguntas frequentes sobre o Thryv
Abaixo estão algumas perguntas frequentes sobre o Thryv.
P: Que tipo de planos o Thryv oferece?
O Thryv oferece os seguintes planos de pagamento:
Teste Grátis: Não disponível
Thryv offers a variety of price points, and works closely with small business owners to identify the right plan that meets their needs.
P: Quais são os principais recursos do Thryv?
O Thryv oferece os seguintes recursos:
- Activity dashboard
- Advertising management
- Analytics/ROI tracking
- Appointment reminders
- Automatic reminders
- Booking management
- Calendar management
- Calendar sync
- Callback scheduling
- Campaign planning
- Campaign scheduling
- Chat
- Class scheduling
- Click-through tracking
- Client portal
- Communication management
- Contact database
- Contact import/export
- Content / blogging platform
- Credit card processing
- Custom fields
- Customer review platform
- Customer segmentation
- Customizable templates
- Electronic payments
- Email invitations & reminders
- Email tracking
- Estimating
- Event scheduling
- Feedback management
- Filtered views
- Interaction tracking
- Internal chat integration
- Invoice management
- Landing pages / web forms
- Lead segmentation
- Marketing automation integration
- Multi-channel marketing
- Online booking
- Online booking integration
- Opportunity management
- Permission management
- Quote management
- Quotes/proposals
- Ratings & reviews
- Recurring appointments
- Review monitoring
- SMS integration
- SMS marketing
- Search functionality
- Search marketing
- Segmentation
- Social marketing
- Social media monitoring
- Social network marketing
- Source tracking
- Tagging
P: Quem costuma usar o Thryv?
Os clientes habituais do Thryv são:
Pequenas empresas, Empresas de médio porte
P: Em que idioma o Thryv está?
O Thryv está nos seguintes idiomas:
Alemão, Espanhol, Francês, Hebreu, Inglês, Polonês, Português, Russo
P: Que tipo de planos o Thryv oferece?
Não temos informações sobre os planos de pagamento do Thryv.
P: O Thryv é compatível com disponíveis móveis?
O Thryv é compatível com os seguintes dispositivos:
Android, iPhone, iPad
P: O Thryv se integra com quais outros aplicativos?
O Thryv se integra com os seguintes aplicativos:
Cognito Forms, GoCanvas, HoneyBook, LiveChat, Mailchimp, Pardot, RightSignature, Shopify, Twitter, Wordpress
P: Que nível de suporte o Thryv oferece?
O Thryv oferece as seguintes opções de suporte:
Suporte por telefone, Suporte online, Base de conhecimento, Fórum
Fantastic Overall Experience! We now have an up-to-date software that serves our company and our customer base to its highest potential possible.