Tickd

Tickd

Project & ticket management tool for teams

4.7/5 (10 avaliações)

Resumo do Tickd

O que é o Tickd?

Tickd is a web based project management tool that enables teams to organize their work into projects, milestones, and tickets, as well as manage tasks and collaborate effectively. Tickd provides a mobile responsive interface and integrates with tools such as email, Slack, GitHub, and more for seamless communication and collaboration on projects. The Tickd dashboard provides teams and individuals with a high level view of all project activity and progress across the organization. Users can set milestones by grouping together tickets with common goals and deadlines, as well as tag tickets independently across milestones and projects for clearer insight and reporting. Tickets or whole projects can be followed by subscribing to them individually to receive all updates on relevant ticket activity. Notifications can be customized using fine grained controls, and users can reply to tickets, view updates, and give feedback in one place via their Tickd inbox. Customizable reports provide teams with the ability to track activity and boost project management, and each report can be exported into a readable and editable form to share with clients or other team members. Timesheets enable users to track their team's billable hours on work completed, which are fully integrated into reports. Teams can also create and organize all documentation within wikis using markdown syntax. With Tickd, each organization receives a custom URL as standard, and all data is stored and encrypted using the AES-256 encryption algorithm.

Resumo do Tickd

Preços

A partir de
US$ 15,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.


Recursos do Tickd

Dispositivos
Porte da empresa
P M G
Mercados
Austrália, Canadá, Europa, Estados Unidos
Idiomas
Inglês

Capturas de tela

Captura de tela do Tickd: See all ongoing projects at a glance via the Tickd dashboard
Captura de tela do Tickd: See all ongoing projects at a glance via the Tickd dashboard Captura de tela do Tickd: Get a detailed overview of each project including milestones, tickets, fixes, and more Captura de tela do Tickd: Group together tickets with common goals and deadlines to create milestones Captura de tela do Tickd: Begin discussions to comment on tickets and collaborate with colleagues

Tickd - Avaliações

Tickd - Avaliações

Classificação geral
4.7
/
5 10 avaliações
Excelente
7

Muito bom
3

Regular
0

Ruim
0

Péssimo
0

Relação qualidade/preço
4.9
Recursos
4.6
Praticidade
4.6
Suporte ao cliente
4.6
100% dos usuários recomendam este app
Alan W.

Gets the job done

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.


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Suhas J.

Tick'd - Love the name

Prioritize and manage daily work.


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Marcus F.

Great project management and ticket system

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.


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Keri W.

My Review


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Flora R.

Easy to use dev management and project tracking tool


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Alan W.
Setor: Mercado de capitais
Porte da empresa: 13-50 funcionários
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Gets the job done

Usado Diariamente durante Mais de dois anos
Avaliado em 13/06/2019
Fonte da avaliação: Capterra

Communicating with our clients, and trying to do this with email, loses focus quickly. By keeping focus on a single task, we can keep the communications on point.

Vantagens

There are many project management tools around, but this one is focused on GTD principals and managing the work of tickets between team members. The real killer feature, is its deep integration with email, the fact we can have clients interact with our team by simply replying to an email is the single most feature that makes it all work.

Desvantagens

There is nothing. Sure there are smaller features, who doesn't have that.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Suhas J.
Setor: Gestão da educação
Porte da empresa: 501-1.000 funcionários
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Tick'd - Love the name

Usado Diariamente durante Mais de dois anos
Avaliado em 13/06/2019
Fonte da avaliação: Capterra

Prioritize and manage daily work.

Vantagens

It is customized well to cater to the firm's needs like creating tickets via emails, svn integration etc

Desvantagens

It's not compatible with Git repository.
When the bucket list inside a project is long it's tough to move tickets around.

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Resposta do CodeArcs

Hi Suhas,

Thanks for taking the time to review Tickd. We appreciate your feedback.

With respect to your point regarding Git compatibility, we do support Git whether GitHub, GitLab, Bitbucket or Beanstalk is your provider. If you're using a different provider or host Git on your own repositories, I'd be happy to discuss how we might best support you.

Thanks again

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 6.0/10

Marcus F.
Setor: Serviços e tecnologia da informação
Porte da empresa: 2-10 funcionários
Traduzir com Google

Great project management and ticket system

Usado Diariamente durante Mais de dois anos
Avaliado em 15/04/2019
Fonte da avaliação: Capterra

I've used it for years as a software engineer working on tickets as well as project management, dealing with milestones, tickets, timelines, time tracking, etc.

I've also use Jira and others but I keep coming back to Tickd, I like it much better.

Vantagens

It's quick to get to your daily continual tasks like creating and updating tickets, it's easy to generate reports and overviews.

It works well for Agile and SCRUM, or just tracking statuses if you prefer that.

Desvantagens

Some features require extra clicks to get to, but the TickD team has been very responsive in making things easier to use.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Keri W.
Setor: Publicidade e marketing
Porte da empresa: 1.001-5.000 funcionários
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My Review

Usado Diariamente durante Mais de dois anos
Avaliado em 25/06/2019
Fonte da avaliação: Capterra

Vantagens

Ease of use when submitting a ticket via email

Desvantagens

Email formatting is not retained and because we are passing around a lot of technical information some information is lost in lack of translation.

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Resposta do CodeArcs

Thank you for taking the time to review Tickd. Your feedback is much appreciated.

With respect to the email formatting, if you'd like to submit some examples to our support team, we'd be happy to see what we can do there.

Thanks again.

Detalhamento da qualificação

Praticidade
Suporte ao cliente

Probabilidade de recomendação: 7.0/10

Flora R.
Setor: E-Learning
Porte da empresa: 2-10 funcionários
Traduzir com Google

Easy to use dev management and project tracking tool

Usado Semanal durante 6 a 12 meses
Avaliado em 15/04/2019
Fonte da avaliação: Capterra

Vantagens

Has worked great for our organization's needs. Wonderful as a project management tool to track our developments and great for system maintenance/tracking bugs. In addition to a communication tool for our team, our system users are able to submit feedback or request support. All member of our team are on the same page and know exactly what is going on at any given time. Feels like a custom system because it's set up specifically to your organization's needs for projects and user support.

Desvantagens

I can't say that I dislike any features. One thing that I will say, is that for some people who are not tech savvy, figuring out all the great functionality and features is a learning process and may take some time. We've been using the tool for almost a year, and although I am pretty comfortable with tech and management tools, I will occasionally discover small things like short cuts and features that I was previously unaware of. But the experience has been great from the start.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 9.0/10

Recomendação do usuário
8.8/10
Baseado em 10 usuários
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Preço do Tickd

Preço do Tickd

A partir de
US$ 15,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

$15 per month for 10 users and 3GB of storage, or $165 per year.

$35 per month for 30 users and 10GB of storage, or $385 per year.

$55 per month for 75 users and 20GB of storage, or $605 per year.

$75 per month for 150 users and 50GB of storage, or $825 per year.

$150 per month for 400 users and 100GB of storage, or $1650 per year.

Price plans can be tailored to suit unique needs.

Relação qualidade/preço
4.9/5
Baseado em 10 usuários
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Recursos do Tickd

Recursos do Tickd

API
Acompanhamento de atividades
Controle de tarefas
Controle do tempo do projeto
Ferramentas de colaboração
Gestão de projetos
Gestão de tarefas
Gráficos de Gantt
Integração de terceiros
Interface para arrastar e soltar
Monitoramento do progresso
Notificações automáticas
Painel de atividades
Planejamento de projetos
Planejamento de tarefas
Priorizar
Projeções
Quadros de horários
Rastreamento do projeto
Relatórios e estatística
Recursos
4.6/5
Baseado em 10 usuários
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Categorias

Mais informações sobre Tickd

Mais informações sobre Tickd

Principais recursos do Tickd

  • AES-256 encryption algorithm
  • Access control
  • Activity tracking
  • Create and respond to tickets via email
  • Dashboard
  • File sharing
  • Followers
  • Idea management
  • Inbox management
  • Mobile friendly
  • Notifications
  • Percent-complete tracking
  • Personalized URL
  • Prioritization
  • Project/product planning
  • REST API
  • Reports
  • Search functionality
  • Tags
  • Third party integration
  • Ticket perspectives
  • Timesheet / track billable hours
  • Traditional methodologies
  • WIKI

Vantagens

  • Get a clear overview of all project activity and progress across the team via the dashboard, and get all updates and give feedback in one place.

  • Tags help collect tickets independently across milestones and projects for helpful views and reporting.

  • The platform's mobile friendly design responds to small and large screens alike, meaning users can access Tickd via any device without having to download an app.

  • Track the team's billable hours on work completed and use the data to generate customizable reports to track activity and boost project management.

  • Customizable reports help organizations track activity and can be exported into a readable and editable form for sharing with clients.

  • Perguntas frequentes sobre o Tickd

    Perguntas frequentes sobre o Tickd

    Abaixo estão algumas perguntas frequentes sobre o Tickd.

    P: Que tipo de planos o Tickd oferece?

    O Tickd oferece os seguintes planos de pagamento:

    A partir de: US$ 15,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    $15 per month for 10 users and 3GB of storage, or $165 per year. $35 per month for 30 users and 10GB of storage, or $385 per year. $55 per month for 75 users and 20GB of storage, or $605 per year. $75 per month for 150 users and 50GB of storage, or $825 per year. $150 per month for 400 users and 100GB of storage, or $1650 per year. Price plans can be tailored to suit unique needs.

    P: Quais são os principais recursos do Tickd?

    O Tickd oferece os seguintes recursos:

    • AES-256 encryption algorithm
    • Access control
    • Activity tracking
    • Create and respond to tickets via email
    • Dashboard
    • File sharing
    • Followers
    • Idea management
    • Inbox management
    • Mobile friendly
    • Notifications
    • Percent-complete tracking
    • Personalized URL
    • Prioritization
    • Project/product planning
    • REST API
    • Reports
    • Search functionality
    • Tags
    • Third party integration
    • Ticket perspectives
    • Timesheet / track billable hours
    • Traditional methodologies
    • WIKI

    P: Quem costuma usar o Tickd?

    Os clientes habituais do Tickd são:

    Grandes empresas, Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Tickd está?

    O Tickd está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Tickd oferece?

    O Tickd tem os seguintes planos de preços:

    Assinatura

    P: O Tickd é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Tickd.

    P: O Tickd se integra com quais outros aplicativos?

    O Tickd se integra com os seguintes aplicativos:

    Beanstalk, Bitbucket, GitHub, GitLab, Slack

    P: Que nível de suporte o Tickd oferece?

    O Tickd oferece as seguintes opções de suporte:

    Suporte online