--- description: Avaliações detalhadas do Telegram com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens as no GetApp Portugal. Compare o Telegram com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram - Avaliações, preços e classificações | GetApp Portugal 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.pt/software/114023/telegram Page: 1 / 259\ Seguinte: [Next page](https://www.getapp.pt/software/114023/telegram?page=2) > O Telegram Messenger é uma plataforma de mensagens para dispositivos móveis e desktop baseada na nuvem, compatível com aplicativos nativos nos sistemas e com os dispositivos operacionais mais populares, permitindo que usuários ou grupos de usuários conectem e realizem chamadas de voz, enviem mensagens, multimídia e arquivos de todos os tipos em um serviço criptografado de ponta a ponta. > > Verdict: Rated **4.7/5** by 6438 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 6438 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.7/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Telegram Messenger ## Commercial Context - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2 - 10, 11 - 50, 51 - 200, 201 - 500, 501 - 1 000, 1 001 - 5 000, 5 001 - 10 000, 10 000+ - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, coreano, espanhol, inglês, italiano, neerlandês, português, árabe - **Available Countries**: Emirados Árabes Unidos, Reino Unido ## Recursos - API - Alertas/notificações - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Blogs - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Conferências - Discussions/Forums - Ferramentas de colaboração - Gerenciamento de contatos - Gestão de projetos - Lembretes ## Integrations (2 total) - Instagram - WhatsApp ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.pt/directory/1139/customer-communications-management/software) - [Software de Comunicação de Equipe](https://www.getapp.pt/directory/1257/team-communication/software) - [Software de Mensagem Instantânea e Chat](https://www.getapp.pt/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.pt/software/105615/microsoft-teams) — 4.5/5 (11162 reviews) 2. [Slack](https://www.getapp.pt/software/91563/slack) — 4.7/5 (24215 reviews) 3. [Google Workspace](https://www.getapp.pt/software/90761/google-workspace) — 4.7/5 (17721 reviews) 4. [Google Chat](https://www.getapp.pt/software/132791/chat) — 4.5/5 (2394 reviews) 5. [Google Meet](https://www.getapp.pt/software/121823/google-hangouts) — 4.5/5 (12176 reviews) ## Avaliações ### "Great messenger for business purposes" — 5.0/5 > **Purachet** | *8 de novembro de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Small fast messengers that supports every platform, has groups \& bots and encrypted messaging. Basically everything you want from a business messenger > > **Desvantagens**: Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily? ----- ### "5 Years of Reliable Work and News Communication" — 5.0/5 > **Oleg** | *8 de maio de 2026* | Software | Recommendation rating: 10.0/10 > > **Vantagens**: Telegram is an excellent tool for work communication and staying up to date with news channels. The messaging is fast and reliable, group chats are well-organized, and the channel feature makes it easy to follow industry news and team updates in one place. The free plan offers great value with no limits on media sharing or message history. > > **Desvantagens**: When subscribed to a large number of channels, the app can be slow to update and load new messages. There can be a noticeable delay in receiving notifications or refreshing content when many channels are active simultaneously. This can be frustrating when trying to stay on top of real-time information. > > I have been using Telegram for 5 years, primarily for work communication and following news channels. Overall it has been a very positive experience — it is reliable, feature-rich, and free. Despite occasional slowdowns with many active channels, it remains my go-to messaging platform for both professional and informational use. ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 4.0/10 > > **Vantagens**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Desvantagens**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "Offers more flexibility compared to some other messaging apps" — 5.0/5 > **Milagros** | *24 de maio de 2026* | Serviços ao consumidor | Recommendation rating: 10.0/10 > > **Vantagens**: I like that Telegram makes it easy to keep up with different parts of my day without switching between apps constantly. I use it for personal chats, work updates, sending documents, and even saving content ideas for the salon. Doesn’t feel overloaded with ads or unnecessary stuff. Group chats are also easier to manage compared to other apps > > **Desvantagens**: The only thing I don’t really like is that group notifications can become a lot, especially during busy days. Sometimes it also takes a minute to find older files or messages. Also I can say not everybody uses this app, so communication still ends up split between apps > > Honestly, Telegram ended up becoming one of the apps I open the most throughout the day. Between work, appointments, content ideas, and random reminders, it’s been convenient having everything easy to access in one place. I started using it mainly for communication, but now I also use it to send myself notes, organize ideas, and keep up with fast-paced work stuff without feeling too cluttered ----- ### "Highly recommend\!" — 5.0/5 > **Avaliador Verificado** | *3 de dezembro de 2025* | Aparelhos médicos | Recommendation rating: 10.0/10 > > **Vantagens**: Telegram is where our Businesses Development Division began years ago. Wonderful platform to create channels for different purposes and individual chats with video and call features. Project Management, Messaging, Easy to use, Cost, all made TG a perfect choice for us. > > **Desvantagens**: The format is different, but also very simple to use and over time it became a favorite, especially for those who were not technically familiar with things like this. > > Adding new employees, video chatting, calling, messaging, sharing and storing files and documents is a breeze on Telegram. It played a huge role in launching our department several years back and many of us still use TG for personal and business needs. Highly recommended\!\! ----- Page: 1 / 259\ Seguinte: [Next page](https://www.getapp.pt/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.pt/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data