Instore

Instore

Point of sale software for midsize restaurants & retailers

4/5 (36 avaliações)

Resumo do Instore

Instore is an iPad point of sale (POS) solution for restaurants, bars and clubs, bakeries, coffee shops, retail stores, and other small-to-midsize business, which offers a range of tools for barcode scanning, payment processing, sales analytics, customer reward management, online ordering, labor management, receipt and gift card customization, business insights, and more.

Instore offers optional barcode scanning for inventory receiving and product sales. Inventory can be tracked, adjusted, and reported on, with users able to set target quantity levels and view when these are not met. Instore’s payment system allows users to accept any payment type from anywhere around the store. The offline processing feature enables receipt of payments without any internet connection, and users can open tabs for customers with stored card details to process payments when tabs are ready to be closed. Customized gift cards can be created and used to pay for purchases.

Labor management tools give the user deep insights into employees and enable the automation of timekeeping, optimization of staffing levels, employee tracking and access restrictions. Instore’s customer rewards can be used to reward clients for their spend without slowing the checkout line, using credit cards or customer names, email addresses or phone numbers for identification. Users can control how many points are offered per dollar for standard and gift card spending.

Preços

A partir de
US$ 39,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Dispositivos

Porte da empresa

P
M
G

Mercados

Canadá, Estados Unidos

Idiomas

Inglês

Instore - Avaliações

Classificação geral
4/5
72% avaliações positivas
13
Excelente
13
Muito bom
8
Média
1
Ruim
1
Péssimo
Alex G.
Traduzir com Google

It's been a journey

Usado Outro durante Mais de dois anos
Avaliado em 24/09/2018
Fonte da avaliação: SoftwareAdvice

Nice folks. If not for the fact that we're tied in to the gift cards that we've sold, we would probably experiment with different POS options. We're not convinced that other apps are better, we suspect that they all have pluses and minuses. But it would be nice to have the freedom to explore a bit more.

Vantagens

Generally speaking, it does what we need it to do in a way that makes sense.
We often go months without thinking about it or worrying about it.
The team at Instore genuinely cares, and while they don't listen to all of our feedback, we can see that our feedback has led to improvement.

Desvantagens

I don't think the back end is robust enough. Sometimes it's impossible to download reports because the server times out before it processes and packages the reports.
We've never felt that the "end of day" functionality made much sense.
We'd like more flexibility with how it interacts with individual staff members.
Sometimes changes are made without us being informed that don't feel like improvements.
It would be nice if there were more flexibility in settings about how the app is set up.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

5.0/10
Dustin P.
Traduzir com Google

Excellent POS for Bar Based Businesses

Usado Diariamente durante Mais de um ano
Avaliado em 17/10/2018
Fonte da avaliação: Capterra

For the money, its hard to beat Instore as a great POS system for our cigar bar.

Vantagens

The user interface of Instore is very simple to use. The way it presents categories and then items in those categories allows for fast input of orders for customers. The recently added Tab feature allows us to store credit card numbers without having to hold customers cards for tabs they want to run. The ability to add employee payroll cost, as well as COGS allows you to quickly see what your true profit for the day was after each shift closing.

Desvantagens

The reporting system isn't as robust as I'd like, however the basic reporting does provide you with access to most items. I'd like to see more details around breakdown of sales per hour and day, etc.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Lizzie P.
Traduzir com Google

My experience with Instore is overall favorable, but not without some frustrations

Usado Diariamente durante Mais de dois anos
Avaliado em 19/09/2018
Fonte da avaliação: SoftwareAdvice

THANKS FOR ADDING TABS!!!!!

Vantagens

I like that usually when I call for assistance, I get a response within an hour. I also appreciate the ease of adjusting items through the back end of things. The ability to control tax on each item has also been vital to being able to use the system for my business.

Desvantagens

The system isn't as intuitive as it could be. I'd also like to see more specifics in terms of back end reporting.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

7.0/10
Todd T.
Traduzir com Google

Easy, Intuitive - iPad Based POS Application for Restaurants and Retail

Usado Diariamente durante Mais de dois anos
Avaliado em 23/09/2018
Fonte da avaliação: SoftwareAdvice

The folks behind this software know what they do well and understand their limitations. They do not "over sell" and provide great support.

Vantagens

Very Easy to Learn!
Great Reporting!
Great Customer Service!
They have a nice size install base with "real world reference cases".

Desvantagens

Not ready for Multi-Unit use quite yet but close. Would like to see a Kitchen Video Display solution for restaurants.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

9.0/10
Laura B.
Traduzir com Google

Great POS program

Usado Diariamente durante Mais de dois anos
Avaliado em 24/09/2018
Fonte da avaliação: SoftwareAdvice

At times when updates have occurred some information has been lost or repositioned

Vantagens

Its'simicity yet able to handle just about everything. Easy to make adjustments when necessary and communication with tech support is fast!

Desvantagens

The lack of control we have over the rewards program, points, etc. I want to be able to handle customer issues immediately

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação

10.0/10

Preço do Instore

A partir de
US$ 39,00/mês
Opções de preços
Avaliação gratuita
Assinatura
Relação qualidade/preço

Contact Instore for pricing information.

Recursos do Instore

  • Gestão de funcionários
  • PDV
  • Processamento de cartões de crédito
  • Programa de fidelidade do cliente
  • Rastreamento de estoque
  • Relatórios e estatística
  • Sistema de vales-presente

  • API
  • Banco de dados do cliente
  • Geração de relatórios de vendas
  • Gerenciamento de faturas
  • Gestão de descontos
  • Gestão de estoques
  • Gestão de pedidos
  • Histórico do cliente
  • Integração de terceiros
  • Lembretes automáticos
  • Notificações automáticas
  • Painel de atividades
  • Várias localizações

Mais informações sobre Instore

Principais recursos do Instore

  • Activity tracking
  • Automated timekeeping
  • Customer loyalty program
  • Customizable receipts
  • Gift cards
  • Inventory receiving
  • Inventory tracking
  • Labor management
  • Payment processing
  • Real-time reporting

Vantagens

  • Instore allows users to hold orders, split checks, add tips at the time of sale, run promotions, create custom gift cards, and record payments.

  • The software can be run simultaneously across multiple iPads, enabling the use of multiple registers throughout the store or restaurant.

  • Gifts and rewards can be shared across multiple locations to increase customer satisfaction.

  • Users can view reports on any device in real time, and export reports to QuickBooks or other accounting solutions.

  • With a single login, users can view real-time performance at any location.

  • Perguntas frequentes sobre o Instore

    Abaixo estão algumas perguntas frequentes sobre o Instore.

    P: Que tipo de planos o Instore oferece?

    O Instore oferece os seguintes planos de pagamento:

    A partir de: US$ 39,00/mês

    Modelo de preços: Assinatura

    Avaliação gratuita: Disponível

    Contact Instore for pricing information.

    P: Quais são os principais recursos do Instore?

    O Instore oferece os seguintes recursos:

    • Activity tracking
    • Automated timekeeping
    • Customer loyalty program
    • Customizable receipts
    • Gift cards
    • Inventory receiving
    • Inventory tracking
    • Labor management
    • Payment processing
    • Real-time reporting

    P: Quem costuma usar o Instore?

    Os clientes habituais do Instore são:

    Empresas de médio porte, Pequenas empresas

    P: Em que idioma o Instore está?

    O Instore está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Instore oferece?

    O Instore tem os seguintes planos de preços:

    Assinatura

    P: O Instore é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Instore.

    P: O Instore se integra com quais outros aplicativos?

    O Instore se integra com os seguintes aplicativos:

    QuickBooks Online

    P: Que nível de suporte o Instore oferece?

    O Instore oferece as seguintes opções de suporte:

    FAQs, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo