ManageEngine Remote Access Plus

ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

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Resumo do ManageEngine Remote Access Plus

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location. Key tools include advanced remote desktop sharing, system manager, Wake on LAN, remote command prompt, file manager, registry, remote shutdown and more.

ManageEngine offers HIPAA compliant, advanced remote control functionality that enables system administrators and help desk technicians to support the network’s computers from anywhere. Users can assist Mac, Windows and Linux computers with over ten high quality features including file transfer, multi-monitor support, integrated chat, record remote sessions, collaborative troubleshooting, and more. The system manager tool helps remotely access and manage any client's computer and services to resolve issues quickly through features such as access command prompt, registry, event viewer, file sharing, printer and device management, and more.

Voice, video and text chat capabilities enables technicians to instantly collaborate with the end user to remotely provide assistance and help during troubleshooting. Users can initiate chats from home screen, as well as via the remote control screen. The wake on LAN feature allows users to turn remote computers on on-demand, individually or in bulk with a few clicks, and get detailed agent status updates. The smart remote shutdown component shows which live computers have zero active users and remotely turns them off, locks them, or puts them to sleep. Audit-ready, real-time reports help users maintain records on all activity which provide them with visibility on the tasks performed in a holistic view.

Preços

A partir de
US$ 20,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Licença única
Assinatura

Dispositivos

Porte da empresa

P
M
G

Mercados

Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina

Idiomas

Danês, Holandês, Inglês, Filandês, Francês e outros 7, Alemão, Irlandês, Italiano, Japonês, Espanhol, Taiwanês, Turco

Preço do ManageEngine Remote Access Plus

A partir de
US$ 20,00/mês
Opções de preços
Avaliação gratuita
Gratuito
Licença única
Assinatura

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

Recursos do ManageEngine Remote Access Plus

  • Bate-papo
  • Integração de terceiros
  • Mensagens instantâneas
  • Monitoramento
  • Relatórios e estatística

  • API
  • Comunicação multicanal
  • Gerenciamento de tickets de suporte
  • Gestão da base de conhecimento
  • Gestão do fluxo de trabalho
  • Histórico de contatos
  • Imagem de marca personalizável
  • Integração de CRM
  • Integração de e-mail
  • Integração de redes sociais
  • Monitoramento em tempo real
  • Notificações automáticas
  • Painel de atividades
  • Priorizar
  • Questionários e feedback

Mais informações sobre ManageEngine Remote Access Plus

Principais recursos do ManageEngine Remote Access Plus

  • Advanced remote control
  • Audit ready reports
  • Collaboration tools
  • Create folders on remote computers
  • Device manager
  • Drag and drop files to remote computers
  • Event viewer
  • File transfer
  • Manage devices and drivers
  • Manage printers and shares
  • Manage software
  • Manage users and groups
  • Manipulate registry keys and values remotely
  • Multi monitor support
  • Power status tracking on network computers
  • Record remote sessions
  • Remote desktop sharing
  • Remote file manager
  • Remote monitoring
  • Remote registry
  • Remote shutdown
  • Remote task manager
  • Reporting
  • Troubleshooting
  • Voice, video and text chat
  • Wake on LAN

Vantagens

  • ManageEngine Remote Access Plus helps reduce troubleshooting time with tools such as remote file transfer, system manager, Wake on LAN, remote shutdown, and more.

  • Connect to any computer within the corporate network irrespective of their location with the advanced remote control tool.

  • Collaborate with other technicians to troubleshoot each and every issue as a team through voice and video chat.

  • Remote shutdown live computers with zero active users to cut down running costs.

  • Get audit-ready, real-time reports for complete visibility on initiated remote sessions, registry value exports, chat history, and more.

  • Perguntas frequentes sobre o ManageEngine Remote Access Plus

    Abaixo estão algumas perguntas frequentes sobre o ManageEngine Remote Access Plus.

    P: Que tipo de planos o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus oferece os seguintes planos de pagamento:

    A partir de: US$ 20,00/mês

    Modelo de preços: Gratuito, Licença única, Assinatura

    Avaliação gratuita: Disponível

    Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

    The solution is available in 3 editions: Free, Standard, and Professional.

    P: Quais são os principais recursos do ManageEngine Remote Access Plus?

    O ManageEngine Remote Access Plus oferece os seguintes recursos:

    • Advanced remote control
    • Audit ready reports
    • Collaboration tools
    • Create folders on remote computers
    • Device manager
    • Drag and drop files to remote computers
    • Event viewer
    • File transfer
    • Manage devices and drivers
    • Manage printers and shares
    • Manage software
    • Manage users and groups
    • Manipulate registry keys and values remotely
    • Multi monitor support
    • Power status tracking on network computers
    • Record remote sessions
    • Remote desktop sharing
    • Remote file manager
    • Remote monitoring
    • Remote registry
    • Remote shutdown
    • Remote task manager
    • Reporting
    • Troubleshooting
    • Voice, video and text chat
    • Wake on LAN

    P: Quem costuma usar o ManageEngine Remote Access Plus?

    Os clientes habituais do ManageEngine Remote Access Plus são:

    Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o ManageEngine Remote Access Plus está?

    O ManageEngine Remote Access Plus está nos seguintes idiomas:

    Danês, Holandês, Inglês, Filandês, Francês, Alemão, Irlandês, Italiano, Japonês, Espanhol, Taiwanês, Turco

    P: Que tipo de planos o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus tem os seguintes planos de preços:

    Gratuito, Licença única, Assinatura

    P: O ManageEngine Remote Access Plus é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o ManageEngine Remote Access Plus.

    P: O ManageEngine Remote Access Plus se integra com quais outros aplicativos?

    Não temos informações sobre quais integrações o ManageEngine Remote Access Plus oferece.

    P: Que nível de suporte o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus oferece as seguintes opções de suporte:

    FAQs, Fórum, Base de conhecimento, Suporte online, Suporte por telefone, Tutoriais em vídeo