ManageEngine Remote Access Plus

Enterprise remote support solution for system administrators

4 /5 (2 avaliações) Escreva uma avaliação!

Resumo do ManageEngine Remote Access Plus

O que é o ManageEngine Remote Access Plus?

ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location. Key tools include advanced remote desktop sharing, system manager, Wake on LAN, remote command prompt, file manager, registry, remote shutdown and more.

ManageEngine offers HIPAA compliant, advanced remote control functionality that enables system administrators and help desk technicians to support the network’s computers from anywhere. Users can assist Mac, Windows and Linux computers with over ten high quality features including file transfer, multi-monitor support, integrated chat, record remote sessions, collaborative troubleshooting, and more. The system manager tool helps remotely access and manage any client's computer and services to resolve issues quickly through features such as access command prompt, registry, event viewer, file sharing, printer and device management, and more.

Voice, video and text chat capabilities enables technicians to instantly collaborate with the end user to remotely provide assistance and help during troubleshooting. Users can initiate chats from home screen, as well as via the remote control screen. The wake on LAN feature allows users to turn remote computers on on-demand, individually or in bulk with a few clicks, and get detailed agent status updates. The smart remote shutdown component shows which live computers have zero active users and remotely turns them off, locks them, or puts them to sleep. Audit-ready, real-time reports help users maintain records on all activity which provide them with visibility on the tasks performed in a holistic view.

Resumo do ManageEngine Remote Access Plus

Preços

A partir de
US$ 20,00/mês

Opções de preços

Teste Grátis
Gratuito
Licença única
Assinatura
Relação qualidade/preço

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.


Recursos do ManageEngine Remote Access Plus

Dispositivos
Porte da empresa
P M G
Mercados
Ásia, Austrália, Brasil, Canadá, China e outros 5, Europa, Alemanha, Índia, Japão, América Latina
Idiomas
Danês, Holandês, Inglês, Filandês, Francês e outros 7, Alemão, Irlandês, Italiano, Japonês, Espanhol, Turco, Taiwanês

Capturas de tela

Captura de tela do ManageEngine Remote Access Plus: The event viewer provides a detailed log that records almost all the events in the operating system and the applications installed
Captura de tela do ManageEngine Remote Access Plus: The event viewer provides a detailed log that records almost all the events in the operating system and the applications installed Captura de tela do ManageEngine Remote Access Plus: Instantly wake computers on-demand before troubleshooting Captura de tela do ManageEngine Remote Access Plus: Initiate voice, video or text sessions with any end user to help them troubleshoot any situation step by step Captura de tela do ManageEngine Remote Access Plus: Initiate a chat instantly during a remote control session to better understand the issues the end user is facing Captura de tela do ManageEngine Remote Access Plus: Monitor and obtain complete information on processes and services running on any computer Captura de tela do ManageEngine Remote Access Plus: Access and manipulate values in all the registry hives of the remote computer Captura de tela do ManageEngine Remote Access Plus: Technicians can remotely access and explore all the files and folders of any computer in the network Captura de tela do ManageEngine Remote Access Plus: The device manager is designed with the ability to remotely manage hardware devices installed in any computer within the network Captura de tela do ManageEngine Remote Access Plus: Remote Access Plus is bundled with a powerful reporting tool that lets system administrators capture granular information on remote troubleshooting tasks performed

ManageEngine Remote Access Plus - Avaliações

ManageEngine Remote Access Plus - Avaliações

Classificação geral
4
/
5
Excelente
1

Muito bom
0

Regular
1

Ruim
0

Péssimo
0

Relação qualidade/preço
4
Recursos
4
Praticidade
4
Suporte ao cliente
3,5
50% dos usuários recomendam este app
Justin J.

Flexibility

We have clients over 2000


Traduzir com Google
Praveen K.

Remote Access Plus


Traduzir com Google
Justin J.
Setor: Serviços financeiros
Porte da empresa: 13-50 funcionários
Traduzido para o Português

Flexibility

Usado Diariamente durante Avaliação gratuita
Avaliado em 25/02/2020
Fonte da avaliação: Capterra

We have clients over 2000

Vantagens

Remote module is awesome it helps is uto control more

Desvantagens

Its needed offline through lan not wided area atlease

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Praveen K.
Setor: Software
Porte da empresa: 51-200 funcionários
Traduzido para o Português

Remote Access Plus

Usado Semanal durante 1 a 5 meses
Avaliado em 06/02/2020
Fonte da avaliação: Capterra

Vantagens

Ease to use and really helpful to monitor wider team.

Desvantagens

There is nothing in too of my mind I can complain about

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 5.0/10

Recomendação do usuário
7,5/10
Baseado em 2 usuários
Compare as alternativas por recomendação dos usuários
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Preço do ManageEngine Remote Access Plus

Preço do ManageEngine Remote Access Plus

A partir de
US$ 20,00/mês
Teste Grátis
Gratuito
Licença única
Assinatura
Relação qualidade/preço

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

Contact ManageEngine for a personalized quote for cloud or on-premises solutions.

The solution is available in 3 editions: Free, Standard, and Professional.

Relação qualidade/preço
4/5
Baseado em 2 usuários
Compare as alternativas por relação qualidade/preço
Compare com alternativas

Recursos do ManageEngine Remote Access Plus

Recursos do ManageEngine Remote Access Plus

API
Alertas/transferência
Bate-papo
Comunicação multicanal
Gerenciamento de tickets de suporte
Gestão da base de conhecimento
Gestão do fluxo de trabalho
Imagem de marca personalizável
Integração de CRM
Integração de e-mail
Integração de redes sociais
Integração de terceiros
Mensagens instantâneas
Monitoramento
Monitoramento em tempo real
Notificações automáticas
Painel de atividades
Questionários e feedback
Relatórios e estatística
Vários idiomas
Recursos
4/5
Baseado em 2 usuários
Compare as alternativas por avaliações dos recursos
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Categorias

Mais informações sobre ManageEngine Remote Access Plus

Mais informações sobre ManageEngine Remote Access Plus

Principais recursos do ManageEngine Remote Access Plus

  • Advanced remote control
  • Audit ready reports
  • Collaboration tools
  • Create folders on remote computers
  • Device manager
  • Drag and drop files to remote computers
  • Event viewer
  • File transfer
  • Manage devices and drivers
  • Manage printers and shares
  • Manage software
  • Manage users and groups
  • Manipulate registry keys and values remotely
  • Multi monitor support
  • Power status tracking on network computers
  • Record remote sessions
  • Remote desktop sharing
  • Remote file manager
  • Remote monitoring
  • Remote registry
  • Remote shutdown
  • Remote task manager
  • Reporting
  • Troubleshooting
  • Voice, video and text chat
  • Wake on LAN

Vantagens

  • ManageEngine Remote Access Plus helps reduce troubleshooting time with tools such as remote file transfer, system manager, Wake on LAN, remote shutdown, and more.

  • Connect to any computer within the corporate network irrespective of their location with the advanced remote control tool.

  • Collaborate with other technicians to troubleshoot each and every issue as a team through voice and video chat.

  • Remote shutdown live computers with zero active users to cut down running costs.

  • Get audit-ready, real-time reports for complete visibility on initiated remote sessions, registry value exports, chat history, and more.

  • Perguntas frequentes sobre o ManageEngine Remote Access Plus

    Perguntas frequentes sobre o ManageEngine Remote Access Plus

    Abaixo estão algumas perguntas frequentes sobre o ManageEngine Remote Access Plus.

    P: Que tipo de planos o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus oferece os seguintes planos de pagamento:

    A partir de: US$ 20,00/mês

    Modelo de preços: Gratuito, Licença única, Assinatura

    Teste Grátis: Disponível

    Contact ManageEngine for a personalized quote for cloud or on-premises solutions. The solution is available in 3 editions: Free, Standard, and Professional.

    P: Quais são os principais recursos do ManageEngine Remote Access Plus?

    O ManageEngine Remote Access Plus oferece os seguintes recursos:

    • Advanced remote control
    • Audit ready reports
    • Collaboration tools
    • Create folders on remote computers
    • Device manager
    • Drag and drop files to remote computers
    • Event viewer
    • File transfer
    • Manage devices and drivers
    • Manage printers and shares
    • Manage software
    • Manage users and groups
    • Manipulate registry keys and values remotely
    • Multi monitor support
    • Power status tracking on network computers
    • Record remote sessions
    • Remote desktop sharing
    • Remote file manager
    • Remote monitoring
    • Remote registry
    • Remote shutdown
    • Remote task manager
    • Reporting
    • Troubleshooting
    • Voice, video and text chat
    • Wake on LAN

    P: Quem costuma usar o ManageEngine Remote Access Plus?

    Os clientes habituais do ManageEngine Remote Access Plus são:

    Grandes empresas, Empresas de médio porte, Sem fins lucrativos, Administrações públicas, Pequenas empresas

    P: Em que idioma o ManageEngine Remote Access Plus está?

    O ManageEngine Remote Access Plus está nos seguintes idiomas:

    Danês, Holandês, Inglês, Filandês, Francês, Alemão, Irlandês, Italiano, Japonês, Espanhol, Turco, Taiwanês

    P: Que tipo de planos o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus tem os seguintes planos de preços:

    Gratuito, Licença única, Assinatura

    P: O ManageEngine Remote Access Plus é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o ManageEngine Remote Access Plus.

    P: O ManageEngine Remote Access Plus se integra com quais outros aplicativos?

    Não temos informações sobre quais integrações o ManageEngine Remote Access Plus oferece.

    P: Que nível de suporte o ManageEngine Remote Access Plus oferece?

    O ManageEngine Remote Access Plus oferece as seguintes opções de suporte:

    Suporte por telefone, Suporte online, Tutoriais em vídeo, FAQs, Fórum, Base de conhecimento