Iris Works

Photography studio management solution

4,6 /5 (231 avaliações) Escreva uma avaliação!

Resumo do Iris Works

O que é o Iris Works?

Iris Works is a photography studio management system designed to help photographers streamline client and studio management processes with features such as online booking and scheduling, automated workflows, contract management, invoicing, scouting location management, questionnaires, and more. As a cloud-based solution, Iris Works gives photographers the flexibility to manage their business and clients anytime, anywhere, via any internet-enabled device.

Iris Works supports an integrated scheduling system which enables users to book and manage client schedules quickly and conveniently online. Clients can also manage their own schedules by picking an open or available time slot on the studio calendar. Users can choose to display the entire calendar, or just a few select options at a time. Iris Works includes a lead page which allows users to pull and manage new leads and contacts from their website and social media accounts like Facebook and Instagram. Iris Works features automated follow-up tools designed to connect and follow-up with leads efficiently based on their service interests.

Automated workflow management technology helps users organize and manage their studio management processes, allowing users to send and receive contracts, invoices and emails, as well as create to-do lists with due dates for clients all in one place. Iris Work’s invoice templates enable users to request and manage deposits and final payments online. Clients can make payments securely through Square, PayPal or Stripe accounts. Iris Works supports brand management capabilities, enabling users to promote their business effectively through branded emails, invoices, questionnaires, contracts, and more. Other Iris Works features include ShootProof and Quickbooks Online integration, plus a unique scouting system.

Resumo do Iris Works

Preços

A partir de
US$ 25,00/mês

Opções de preços

Teste Grátis
Assinatura
Relação qualidade/preço

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually


Recursos do Iris Works

Dispositivos
Porte da empresa
P M G
Mercados
Estados Unidos, Canadá, Austrália
Idiomas
Inglês

Mídias

Captura de tela do Iris Works: Captura de tela do Iris Works: Captura de tela do Iris Works:

Iris Works - Avaliações

Iris Works - Avaliações

Classificação geral
4,6
/
5
Excelente
154

Muito bom
62

Regular
13

Ruim
2

Péssimo
0

Relação qualidade/preço
4,5
Recursos
4,2
Praticidade
4,5
Suporte ao cliente
4,8
94% dos usuários recomendam este app
Deirdre L.

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but...

Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.


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Melissa A.

Exceptional customer service. There are a few things I would improve on.

Client notes and email automation. I think it would be extremely beneficial if they had one on one with someone that shoots what you shoot when you do set it up because it can be confusing. The videos do help, but they aren't specific for certain photographers. I only accept 4-8 newborn sessions a month and when I go to book a client I have to put their due date in as a tentative holding spot and then move it around when we book the session.


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Meghan M.

I am ready to leave and go to another service.

Organization of my client information. Automated emails.


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Michelle S.

Helped Scale Our Business

Overall, we've renewed our subscription and will continue to use Iris Works.


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Michael S.

A must have for ANY photographer!

Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.


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Deirdre L.
Traduzido para o Português
Traduzido para o Português

I love using Iris. I shopped around at Imaging USA and tried a few different ones out, but Iris won.

Usado Diariamente durante Mais de um ano
Avaliado em 18/05/2018
Fonte da avaliação: Capterra

Way more streamlined studio management! Invoicing capability, scheduling, client forms, contracts, etc. Too many to remember.

Vantagens

It's ease of use. It is incredibly user friendly. I love that I can have client leads automatically entered into my client data base. It saves so much time. I love that they are always updating it and trying to improve it and make it even more amazing than it already is. Their customer support is also very good.

Desvantagens

I wish that I could do partial payment options on invoices; that way I don't have to do a new invoice for payment plans, and could just send out a reminder email or something. I also wish they would have an app; I don't know why, but I feel like apps are easier to work with than websites on my phone or tablet, even though it is a responsive website.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Melissa A.
Setor: Fotografia
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Exceptional customer service. There are a few things I would improve on.

Usado Diariamente durante Mais de um ano
Avaliado em 18/05/2018
Fonte da avaliação: Capterra

Client notes and email automation. I think it would be extremely beneficial if they had one on one with someone that shoots what you shoot when you do set it up because it can be confusing. The videos do help, but they aren't specific for certain photographers. I only accept 4-8 newborn sessions a month and when I go to book a client I have to put their due date in as a tentative holding spot and then move it around when we book the session.

Vantagens

I love that it offers automated emails and the client notes are very handy! The customer service is exceptional and I can't say enough about that.

Desvantagens

However, I wish there was a way to make a custom invoice for gift cards or other things that aren't on the "menu". I wish there was a way you could send reminders every 24-48 hours if they don't pay/read the emails/fill out the questionnaires. I also have had issues with it hiding in my client's spam folders so I always have to mention that it's coming from my client portal and then they ask me what the email it will be coming from and it can be a bit of a hassle. I wish there was a way to set up a payment plan or allow a partial payment as well.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 8.0/10

Meghan M.
Setor: Fotografia
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

I am ready to leave and go to another service.

Usado Diariamente durante Mais de um ano
Avaliado em 22/05/2018
Fonte da avaliação: Capterra

Organization of my client information. Automated emails.

Vantagens

The way my client information is organized and accessible. I like the automated emails. I like the client questionnaires.

Desvantagens

*No automated invoicing as part of the workflow. This seems like a no-brainer. If I want a studio software to do all the work for me- invoicing is part of that work!
*The way that inquiries are displayed(hate that I have to "make them a client" in order to unbold them from the clients portal. Inquiries get lost because they are not marked as "answered" in the client portal.
*I hate that I have to create an entire workflow just to send client a contract. If I need to send them a different contract that the one in the normal workflow I have to build an entirely new workflow to send it to them. I hate that I can't send them a workflow with a slightly changed contract. For example- I have a wide variety of mini-session pricing depending on the time of year and type of mini-session. The pricing is really the only thing that changes on the contract. Yet, I have to build an entirely new workflow every time I set up a different mini-session pricing. Why can't I just be allowed to adjust the price in the contract when I go to send a workflow?
*I wish there was an easier way to see what clients have actually completed their workflow without having to individually go in to each client's page and click around. I often have mini-sessions with 14 families in one day. I can see them all on my calendar in the portal but there is no easy way to see all of them in list form and see what contracts and questionnaires have or have not been filled out for the day.
SO MUCH MORE!

Traduzido para o Português

Resposta do Iris Works

Hi Meghan -

I'm sorry to hear your disappointment with our system and our capabilities. I'd like to address a few concerns. You are definitely able to modify a contract, and do not need to create a new workflow in order to send a contract. You can manually send a contract, modifying it before sending.

I completely understand your concern and frustration with no automated invoicing. We are in the process of adding this capability.

And lastly, the frustration you have with not being able to see all completed/not-completed questionnaires and contracts is a shared frustration. Our team is already mapping out a solution to this.

I hope you'll give us a chance to address some of your concerns!

Detalhamento da qualificação

Relação qualidade/preço
Praticidade

Probabilidade de recomendação: 1.0/10

Michelle S.
Setor: Serviços de eventos
Porte da empresa: 2-10 funcionários
Traduzido para o Português
Traduzido para o Português

Helped Scale Our Business

Usado Diariamente durante Mais de dois anos
Avaliado em 08/12/2019
Fonte da avaliação: Capterra

Overall, we've renewed our subscription and will continue to use Iris Works.

Vantagens

Iris Works allowed us to bring up our level of professionalism while simultaneously simplifying everything.

Desvantagens

One time, Iris-Works had a glitch and would not load. I tried to contact them to see how long it would take to get the program up and running, but I had trouble reaching anyone by phone/email. It was pretty time sensitive because the program contained all of our couple's contracts and contact information. It was a good reminder to diligently back everything up.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Michael S.
Setor: Fotografia
Porte da empresa: Profissional autônomo
Traduzido para o Português
Traduzido para o Português

A must have for ANY photographer!

Usado Diariamente durante 6 a 12 meses
Avaliado em 14/01/2019
Fonte da avaliação: Capterra

Bottom line, Iris Works saves me time! Once you get everything set up it makes servicing clients a breeze. That's important because I can focus more on creating and less on processes.

Vantagens

Iris Works takes the hassle out of many of the day to day operations for my business. I like being able to quickly enter clients, send them important information about setting up their shoot and how easy it is for clients to pick a date and book their shoot. Additionally - and most importantly - Iris Works EXCELS at providing stellar customer support and they are keen on listening to feedback and implementing improvements to their offering. Seriously, you simply can't go wrong by choosing Iris Works Software!

Desvantagens

If I had to be picky, I'd say that their lead page could use a refresh and be more customizable. Also, applying more customization to forms and invoices overall.

Detalhamento da qualificação

Relação qualidade/preço
Praticidade
Suporte ao cliente

Probabilidade de recomendação: 10.0/10

Recomendação do usuário
8,9/10
Baseado em 231 usuários
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Preço do Iris Works

Preço do Iris Works

A partir de
US$ 25,00/mês
Teste Grátis
Assinatura
Relação qualidade/preço

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually

Iris Works: $25/month or save 10% when paid annually
Iris Works + Booking: $35/month or save 15% when paid annually

Relação qualidade/preço
4,5/5
Baseado em 231 usuários
Compare as alternativas por relação qualidade/preço
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Recursos do Iris Works

Recursos do Iris Works

API
Banco de dados do cliente
Cobrança e faturamento
Geração de relatórios de vendas
Gestão de descontos
Gestão de estoques
Gestão de funcionários
Gestão de pedidos
Gestão de promoções
Histórico do cliente
Integração de terceiros
Notificações automáticas
PDV
Pagamentos eletrônicos
Painel de atividades
Processamento de pedidos
Programa de fidelidade
Rastreamento de estoque
Relatórios e estatística
Várias localizações
Recursos
4,2/5
Baseado em 231 usuários
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Categorias

Mais informações sobre Iris Works

Mais informações sobre Iris Works

Principais recursos do Iris Works

  • Activity dashboard
  • Appointment management
  • Appointment scheduling
  • Automated follow-ups
  • Booking management
  • Branded emails, invoices, contracts, questionnaires, & more
  • Calendar management
  • Client management
  • Customizable workflow management
  • Document management
  • Email management
  • Invoice management
  • Invoice template management
  • Lead management
  • Location scouting system
  • Online booking integration
  • Quickbooks Online integration
  • ShootProof integration
  • Square, PayPal & Stripe integration
  • To-do list

Vantagens

  • An integrated scheduling system allows clients to manage their own schedules by picking an open or available time slot on the online studio calendar.
  • Streamline and organize studio workflow processes with automated workflow technology, allowing users to send and receive contracts, invoices, and emails, as well as create to-do lists with due dates online.
  • The Iris Works Lead Page allows users to pull in new leads and contact information from their website and social media accounts such as Facebook and Instagram.
  • Invoice templates enable users to request and manage deposits and final payments efficiently online. Clients can pay quickly and securely through Square, PayPal or Stripe accounts.
  • Photographers can promote their business through branded emails, invoices, questionnaires, contracts, and more.

  • Perguntas frequentes sobre o Iris Works

    Perguntas frequentes sobre o Iris Works

    Abaixo estão algumas perguntas frequentes sobre o Iris Works.

    P: Que tipo de planos o Iris Works oferece?

    O Iris Works oferece os seguintes planos de pagamento:

    A partir de: US$ 25,00/mês

    Modelo de preços: Assinatura

    Teste Grátis: Disponível

    Iris Works: $25/month or save 10% when paid annually Iris Works + Booking: $35/month or save 15% when paid annually

    P: Quais são os principais recursos do Iris Works?

    O Iris Works oferece os seguintes recursos:

    • Activity dashboard
    • Appointment management
    • Appointment scheduling
    • Automated follow-ups
    • Booking management
    • Branded emails, invoices, contracts, questionnaires, & more
    • Calendar management
    • Client management
    • Customizable workflow management
    • Document management
    • Email management
    • Invoice management
    • Invoice template management
    • Lead management
    • Location scouting system
    • Online booking integration
    • Quickbooks Online integration
    • ShootProof integration
    • Square, PayPal & Stripe integration
    • To-do list

    P: Quem costuma usar o Iris Works?

    Os clientes habituais do Iris Works são:

    Pequenas empresas, Empresas de médio porte

    P: Em que idioma o Iris Works está?

    O Iris Works está nos seguintes idiomas:

    Inglês

    P: Que tipo de planos o Iris Works oferece?

    O Iris Works tem os seguintes planos de preços:

    Assinatura

    P: O Iris Works é compatível com disponíveis móveis?

    Não temos informações sobre os dispositivos compatíveis com o Iris Works.

    P: O Iris Works se integra com quais outros aplicativos?

    O Iris Works se integra com os seguintes aplicativos:

    PayPal, QuickBooks Online, QuickBooks Online Advanced, Square Payments, Stripe

    P: Que nível de suporte o Iris Works oferece?

    O Iris Works oferece as seguintes opções de suporte:

    Suporte por telefone, Suporte online